13
Maintenance
• Always place lid (if applicable) or protective cover on heating item when not in use.
Troubleshooting
Problem
Cause
Solution
The burner will not light.
The burner injector is clogged.
Clean the burner injector.
There is low gas supply pressure.
Call your gas supplier.
The burner flame goes off
immediately after ignition.
There is low gas pressure.
Call your gas supplier.
The ignition is delayed.
The main burner carryover ports
are clogged.
Clean the main burner ports.
There is low gas pressure.
Call your gas supplier.
The combustion on the burner is
inadequate.
There is not enough air.
Check the air passageways and
burners for dirt and debris, and
clean with compressed air.
The burner flame is low.
The supply hose is bent or twisted. Straighten the hose and perform a
leak test.
There is blockage in the burner
injector.
Clean or replace the burner
injector.
The emitter glows uneven.
There is blockage in the burner
injector.
Clean or replace the burner
injector.
The base is not on a level surface. Place the heater on a level
surface.
The gas pressure is low.
Replace the cylinder with a new
cylinder.
There is slight smoke and odor
during initial operation.
This is residue from the
manufacturing process.
This will stop after approximately
30 minutes of operation.
There is thick black smoke.
There is blockage in the burner.
Turn off the heater and let it cool.
Remove the blockage and clean
the inside and outside of the
burner.
The heater produces a whistling
noise when the burner is lit.
Air passageways are blocked.
Check the minimum installation
clearances and air passageways
for debris.
There is air in the gas line.
Operate the burner until the air is
completely purged.
