Problem: A snapshot cannot be acquired
Possible cause
Remedy
The software you use to operate
your camera (for example,
cellSens) performs processing or
data storage after the
acquisition.
Wait until the processing is finished. Then
acquire the next snapshot.
The computer's RAM is fully
occupied.
Close other software applications. Then
acquire the next snapshot.
There are too many images
loaded in your software.
If necessary, save the images. Close the
loaded images. Then acquire the next
snapshot.
Problem: The image is too bright
Possible cause
Remedy
The exposure compensation is
set too high to the + side.
Set the exposure compensation to a
more suitable value.
A dark area of the image was
mistakenly set as the metering
area
Set a more suitable metering area.
The AE lock is set at an exposure
time that is too long.
Deactivate the AE lock.
The illumination of the
microscope is too bright.
Reduce the illumination light level or use
an attenuation filter.
The manual exposure time is too
long.
Reduce the manual exposure time.
7 Troubleshooting
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