35
Troubleshooting
Symptom
Unable to use
Directrec controls
No playback tone
heard
Noise heard
during playback
Recording level
too low
Unable to set
index marks
Cannot connect
to PC
Unable to use
Directrec USB
microphone/
speaker.
Probable cause
DSS Player (included in the
package) is not installed.
The [Remote Edit] window in
the DSS Player (included in
the package) is not open.
The sound volume in the
[Remote Edit] window is
set to 0.
The sound volume of your
computer is set to 0.
The Directrec was shaken
during recording.
The Directrec was placed
near a cell phone or
fluorescent lamp while
recording or during playback.
The microphone sensitivity is
too low.
The maximum number of
index marks (16) has been
reached.
Sometimes a connection
cannot be made with some
PCs running Windows XP.
USB Audio Device is not
selected in the device settings
of your PC.
Action
Install the DSS Player
(
☞
P.6).
Open the [Remote Edit]
window first and then use
Directrec.
Adjust the volume level.
Move the Directrec.
Set the microphone sensitivity to
Conference mode and try again
(
☞
P.20).
Erase unnecessary index
marks (
☞
P.23).
You need to change the PC’s
USB settings. See DSS Player
Online Help for details (
☞
P.8).
Go to the Windows [start] menu,
=
[Control Panel] and then select
[Sounds and Multimedia].
Open the [Audio] tab and select
USB Audio Device as the setting
for “Sound Playback” and
“Sound Recording”.
For the latest information not included in the user manual, please refer to the
Online Help
(
☞
P8).
Summary of Contents for DR 2000 - Speaker Microphone - Monaural
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