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Troubleshooting
The camera does not work
The camera does not turn on or function buttons do not respond.
Possible cause
Corrective action
Ref. Page
The power is off.
Open the lens barrier fully to turn on the camera.
P.23
The batteries are
loaded incorrectly.
Reload the batteries correctly.
P.16
The batteries are
exhausted.
Replace the batteries with new ones.
P.16
The batteries are
temporarily unable to
function because of
the cold.
Warm the batteries by putting them in your
pocket for a while.
–
The camera is in the
sleep mode.
Operate the camera (press the shutter button or
the zoom lever etc.).
P.24
There is condensation*
inside the camera.
Wait until the camera dries before turning it on
again.
–
The camera is
connected to a PC.
Disconnect from PC. The camera will not
operate while it is connected to a PC.
–
*Condensation: When it is cold outside, the water vapor in the air is rapidly cooled and
turns to droplets of water.
Condensation occurs when the camera is suddenly taken from a cold
place into a warm room.
No picture is taken when the shutter button is pressed.
Possible cause
Corrective action
Ref. Page
The lens barrier is
closed.
Open the lens barrier fully.
P.44
The power is off.
Open the lens barrier fully.
P.23
The flash has not
finished charging.
Release your finger from the shutter button, and
wait until the orange lamp stops blinking. Press
the shutter button again.
P.60
The movie just taken is
being written to the
card.
Release your finger from the shutter button.
When the orange lamp stops blinking, resume
shooting.
P.55
The card is full.
Erase unwanted picture or insert a new card.
Before erasing, download important images to a
PC.
P.96, P.97,
P.107
The memory gauge is
full.
Wait until there is room in the memory gauge.
P.13