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24
IP-K
AMERA
OC 800
APPENDIX
My camera does not respond at all or only very slowly to
input via the ProHomeIPC app.
The connection to the network
is slow or faulty. Check the network settings.
The mobile internet connection available is of different quality
in different localities. Move to a different location and try again.
The data volume is used up within the scope of your mobile
phone contract and the speed of the mobile connection has
been slowed by your provider. Contact your mobile phone
provider.
Reduce the image quality of the image transmission.
Reset your camera to its default factory settings. Use a thin
object to press in the opening on the rear of the camera for ap-
prox. 10 seconds. Ensure that the user identifier and password
correspond to the default settings.