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6

1.2 

Intended Use

The NEO mobile phone, subsequently referred to as mobile 

phone, is designed for use within a mobile phone network. 
The mobile phone is only intended for private purposes. 
Any other use is considered unintended use. Unauthorised modi-

fication or alterations are not permitted; doing so leads to loss of 

rights of claims under the terms of guarantee and warranty. Under 

no circumstances open the mobile phone or try and complete any 

repair work yourself.

1.3 

Safety Instructions

Pay attention to the following safety instructions to protect yourself 

from any possible personal injury when handling and using the 

mobile phone:

WARNING

Risk of electric shock! Never attempt to open and 

repair the mobile phone or accessories yourself. Never touch 

bare contacts with metallic objects. Never plug-in or disconnect 

the power plug with wet hands.

WARNING

Risk of suffocation! Keep out of reach of children! 

Keep packaging materials and protective foils as well as bat-

teries out of reach of children. Keep the mobile phone and any 

accessories out of reach of children. Small children can swallow 

small parts or batteries. If a battery is swallowed, contact medical 

assistance immediately.

CAUTION

Risk of explosion through improper replacement or 

removal of the battery! Only replace the battery by a type ap-

proved by the manufacturer and dispose of the battery according 

to the applicable laws.

Summary of Contents for NEO

Page 1: ...G Senior Smartphone Operating Manual...

Page 2: ...20 2 1 Function Keys Page 21 2 2 Switching On the Mobile Phone Page 22 2 3 Switching Off the Mobile Phone Page 22 2 4 Screen Lock Page 23 2 5 Starting the Mobile Phone for the First Time Page 24 2 6 S...

Page 3: ...net Page 52 5 6 Calculator Page 52 5 7 Youtube Page 53 5 8 Torch Page 53 5 9 WhatsApp Page 54 5 10 mediteo Page 55 5 11 Creating a Screenshot Page 55 6 Troubleshooting Page 56 6 1 Restarting the Mobil...

Page 4: ...notations are used in this operating manual Lists List point 1 List point 2 Instruction steps 1 Instruction step 1 2 Instruction step 2 Buttons Keys On Off button Navigation through the menus Menu 1 M...

Page 5: ...e display texts correspond to the texts which appear on the screen of your mobile phone Framed texts are provided in the following operating steps These frames indicate texts which can appear in the d...

Page 6: ...when handling and using the mobile phone WARNING Risk of electric shock Never attempt to open and repair the mobile phone or accessories yourself Never touch bare contacts with metallic objects Never...

Page 7: ...incoming call first and then hold the mobile phone to your ear This prevents any possible hearing damage IMPORTANT Do not use the phone in prohibited areas Prohib ited areas could include hospitals pe...

Page 8: ...le phone Please note that in such cases the terms of warranty related to the mobile phone are annulled by GO Europe GmbH If you want to extend the functions provided by the mobile phone you must set u...

Page 9: ...e to avoid accidentally short circuiting the battery contacts Keep the battery contacts clean and free of dirt The battery can be charged discharged hundreds of times but its service life is limited R...

Page 10: ...nt Mobile phone NEO Rechargeable battery USB cable Power adapter Charging cradle Protective cover Quick reference guide 1 7 Accessories Only connect original accessories from GO Europe GmbH to your mo...

Page 11: ...G 11...

Page 12: ...bile phone Familiarise yourself with all the operating elements before starting to use the mobile phone 1 2 3 4 5 6 8 2 7 9 10 1 Display 1 2 Loudspeaker 1 3 Camera front 1 4 Volume buttons 1 5 On Off...

Page 13: ...rear side of the mobile phone Familiarise yourself with all the operating elements before starting to use the mobile phone 121 13 14 15 16 11 1 11 Camera LED 1 12 Camera rear 1 2 13 Headphone connecti...

Page 14: ...10 Putting the Mobile Phone into Operation This chapter provides information on how to put your mobile phone into operation Your mobile phone is ready for use in just a few steps Nano SIM Micro SIM m...

Page 15: ...so offers the Dual SIM function which means that you can install two SIM cards The mobile phone can be fitted with SIM cards of the following formats 1 micro SIM card 1 nano SIM card 1 Remove the batt...

Page 16: ...in the equipment supplied with a memory of up to 32 GB in the mobile phone You need a microSD memory card for example if you want to take lots of photos or record lots of videos with the camera 1 Pla...

Page 17: ...mobile phone you must insert the re chargeable battery supplied 1 Insert the battery as shown When doing so ensure the bat tery is aligned correctly 2 Replace the battery compartment cover 1 15 The b...

Page 18: ...SB cable to the power adapter 2 Connect the USB cable to the USB port 3 16 on the mobile phone 3 Connect the plug on the power adapter to a properly installed power socket CAUTION Do not remove the ba...

Page 19: ...wer adapter plug 2 Connect the USB cable to the charging cradle 3 Connect the plug on the power adapter to a properly installed power socket 4 Insert the mobile phone in the charging cradle with the c...

Page 20: ...stylus The following overview indicates the finger movements to use Tap your finger on the buttons or elements to start functions Swipe your finger through lists and views to scroll in them Draw two f...

Page 21: ...tart screen and switch be tween applications keep pressed Back button Navigate one menu step back Increase volume button Increase the volume of ringing tones conver sations and media playback louder L...

Page 22: ...t screen appears after a short time When starting the mobile phone up for the first time please pro ceed with the initial installation as described on Page 24 2 3 Switching Off the Mobile Phone 1 Pres...

Page 23: ...te if there is no input within that time 2 4 1 Locking the Screen 1 Press the On Off button briefly The screen goes out the screen lock is activated 2 4 2 Unlocking the Screen 1 Press any button brief...

Page 24: ...want to zoom the display 4 Tap on the START button 5 If you are within the connection range of a wireless home net work WIFI WLAN select the required wifi network and log on Then tap on the Connect b...

Page 25: ...n the Skip button 10 Optionally Adapt it in other steps provided by Google Servic es such as Google Assistant voice control or Google Play 11 Follow the subsequent instructions provided by the set up...

Page 26: ...screen displays the following elements 1 2 3 2 2 4 1 Status bar 3 All Apps applications 2 App 3 4 Time and Date Swipe with your finger on the screen from right to left to open other pages of the star...

Page 27: ...the button beside an app The app is removed from the start screen 2 6 2 Moving the Apps on the Start Screen You can shift the positions of the apps displayed on the start screen Press the Home button...

Page 28: ...munication functions mobile phone wifi Bluetooth are switched off Settings necessary Indicates that certain settings must still be defined in the mobile phone GPS Indicates a connection to the global...

Page 29: ...a timer is switched on Unread e mails Indicates that one or more e mails received have not been read Google Mail Unread messages Indicates that one or more mes sages received SMS MMS have not been re...

Page 30: ...Menu You can use the status bar to open out the Quick Access menu and view further information on notifications and define more settings 1 Tap a finger on the status bar and swipe downwards on the scr...

Page 31: ...G 31 2 Tap a finger on the Quick Access menu and swipe down wards on the screen The Quick Access menu is extended and displays even more functions...

Page 32: ...one display as soon as you tap on a corresponding input field 1 Tap on any input field on the screen The screen keyboard appears 2 Tap on the screen keyboard to enter the relevant characters and digit...

Page 33: ...pically organised groups submenus The following descriptions always assume that the starting point for the operation is the mobile phone s start screen press the Home button The higher level menus e g...

Page 34: ...unctions is provided in Chapter 5 Useful Functions on Page 50 Information on the settings defined for the mobile phone is provid ed in Chapter 4 Mobile Phone Settings on Page 48 The sections below des...

Page 35: ...ne app appears 2 Tap on the Dialpad button The dialling keypad dialpad appears 3 Enter the required phone number using the keys on the dial pad INFO Incorrect entries can be cleared using the X button...

Page 36: ...all The mobile phone need not be unlocked in order to take a call 1 Swipe your finger from the bottom to the top of the screen The incoming call is taken 1 Alternatively press the Call button The inco...

Page 37: ...G 37 3 3 Rejecting a Call 1 Swipe your finger from the middle to the bottom of the screen The incoming call is rejected The caller hears the busy signal...

Page 38: ...eaker 1 When a call is in progress tap on the Speaker button The caller can then be heard via the loudspeaker 2 Tap on the Speaker button again The caller can no longer be heard via the loudspeaker 3...

Page 39: ...nference Facility You can set up a conference call meaning communicating with at least two other parties at the same time 1 When a call is in progress tap on the Add call button and dial the phone num...

Page 40: ...ckly or assign them as picture dialling contacts 1 Navigate to All Apps Contacts 2 Tap on the button 3 Enter the name and phone number at least Tap on the Save button The new contact has been saved 3...

Page 41: ...mera to take a photo Take photo button or select a photo from the gallery on the mobile phone Choose photo button 6 Define the size of the picture and tap on the Done button 7 Tap on the Save button A...

Page 42: ...ed Dialling Via Picture The speed dialling via picture function enables you to call your favourite contacts conveniently and directly You can define up to six contacts for the speed dialling via pictu...

Page 43: ...g the Picture Dialling Function 1 Press the Home button The start screen appears 2 Swipe your finger from left to right on the screen The picture dialling list appears 3 Tap on the contact required 4...

Page 44: ...d 4 Enter the required text in the input field using the screen keypad Tap on the SMS button The text message is sent 3 7 2 Viewing Messages SMS MMS 1 Tap on the SMS button 2 Tap on the message to be...

Page 45: ...Camera button for approx 2 seconds The camera app opens The subject in front of the camera lens appears on the mobile phone screen 2 Tap on the Picture button The camera activates the photo mode INFO...

Page 46: ...tic On Tap on the Change camera button to switch to the front camera selfie cam 3 Press the Camera button Recording begins The current recording time is displayed in the top section of the screen 4 Pr...

Page 47: ...ve phone numbers can be assigned for the SOS function NOTE Never assign official emergency call numbers e g 112 A false alarm can lead to considerable costs which could be charged to you 3 9 1 Assigni...

Page 48: ...he status bar Rechargeable battery Current battery charge and remaining time settings for the battery e g save energy mode Display Settings for the display screen such as screen background screensaver...

Page 49: ...r sleep time programme digital well being Google Services and settings for Google System Language gestures date and time backup resetting to factory settings About the phone Model and hardware IMEI nu...

Page 50: ...account button to set up a new Google account 5 Follow the instructions to create the Google account You have successfully created a Google account 5 2 Blocked Numbers It is possible to select phone...

Page 51: ...up a new e mail account 5 4 Calendar A calendar is already installed on your mobile phone 1 Navigate to All Apps Calender 2 Tap on the button and select the view required 5 4 1 Entering Events in the...

Page 52: ...All Apps Chrome NOTE When opening the web browser for the first time you must read the site policy and accept it if you agree 2 Enter the search term you require or the specific web site in the input...

Page 53: ...gate to All Apps Youtube 2 Enter a search term in the search bar or select the required video directly 5 8 Torch A torch app is already installed on your mobile phone The torch app uses the flash func...

Page 54: ...nection NOTE To avoid extra costs you need access to a wireless network WIFI WLAN or a reasonable tariff from your mobile phone provider 1 Navigate to All Apps WhatsApp NOTE When opening WhatsApp for...

Page 55: ...accept it if you agree 2 You can register for a CGM LIFE account if required or start without an account 3 Follow the instructions provided to set up and use mediteo INFO Further information is avail...

Page 56: ...e 1 Press the On Off button for 3 seconds 2 Tap on the Restart button The mobile phone is restarted 3 Wait until the start screen appears in the display If the mobile phone cannot be restarted in this...

Page 57: ...e phone must be set up and configured again 1 Navigate to All Apps Settings System Advanced Reset options IMPORTANT As a result of resetting the default factory set tings all your personal settings an...

Page 58: ...ly Charge the battery in the mo bile phone Neither the signal strength nor my mobile phone net work are displayed on the start screen There is no mobile communication connection Your mobile phone coul...

Page 59: ...one does not react when keys are pressed Your mobile phone can occasionally crash Remove the battery wait 30 seconds replace the battery in the phone and start it up again Further information is provi...

Page 60: ...in Section 5 1 Setting Up a Google Account on Page 50 How can I activate the wifi or Bluetooth function on the mobile phone The settings for wifi WLAN or Bluetooth are in various menus To switch the...

Page 61: ...Apps Settings Sound Tap on the Phone ringtone button and select the ringing tone required The re spective ringing tone selected plays briefly Confirm the selection by tapping the OK button How can I...

Page 62: ...not currently have a Google account you can register free of charge Further information is provided in Section 5 1 Setting Up a Google Account on Page 50 To save data and apps navigate to All Apps Se...

Page 63: ...he mobile phone 7 1 Symbols The following symbols are provided on the packaging of the mo bile phone The symbols and their significance are listed below Hearing aid compatible HAC SOS function Conveni...

Page 64: ...d ed by your local public waste management authorities Packaging materials must be disposed of according to local regulations 7 3 Declaration of Conformity GO Europe GmbH Zum Kraftwerk 1 45527 Hatting...

Page 65: ...7 4 Warranty Dear customer we are delighted that you have chosen this equipment In the case of a defect please return the device together with the receipt and original packing material to the point of...

Page 66: ...Clean the housing surfaces and screen of the mobile phone with a soft fluff free cloth Do not use any solvents or cleaning agents 7 6 Legal Information Google Android Google Play and other brands are...

Page 67: ...50 MBit s 20 40 MHz Wifi transmission power Under 10 dBm 100 mW Over 20 dBm 500 mW Wifi encryption WEP Bluetooth standard BT 4 0 Bluetooth frequency range 2 402 GHz 2 480 GHz Bluetooth transmission ra...

Page 68: ...Art No 2286 black 2287 red Version 11 2020 Subject to change without prior notice GO Europe GmbH Zum Kraftwerk 1 D 45527 Hattingen Germany...

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