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7

6

ERROR MESSAGE “ERR”

If the digital screen shows an “ERR” message,  

it means that the flat iron switched to standby 

mode for safety protection. Please follow the 

following steps: 

1.  Turn flat iron OFF and unplug it from 

outlet.

2.  Wait about 2 minutes leaving the flat iron 

unplugged. Then plug in your flat iron 

into outlet and turn it ON.

3.  If the “ERR” message has disappeared,  

you can resume using your flat iron.

4.  If the “ERR” message is still visible, 

discontinue use of the flat iron and 

contact Olivia Garden or your local 

authorized distributor.

5.  Refer to the warranty section of this book 

for more details.

Note: An “ERR” message can be a sign that 

the flat iron is not functioning properly or that 

it is not reaching the temperature as expected, 

and that the iron switched to a standby mode 

for safety protection.

Care & Maintenance

To ensure optimum performance of your 

Olivia Garden flat iron, the plates should  

be cleaned regularly. 

• 

Before cleaning, ensure that the flat iron 

is switched OFF, has cooled down and is 

unplugged from the power supply. 

• 

Use a soft cloth slightly moistened with 

water to clean the plates. Do not apply 

water or cleaning agents directly onto 

the plates.

• 

Do not use abrasive cleaning agents or 

abrasive surfaces that may scratch and 

damage the plates.

• 

To clean the external surface of the 

housing, use a soft cloth slightly 

moistened with water. Do not spray or 

apply liquids or cleaning agent directly 

on the body of the flat iron.

Warranty

This Olivia Garden flat iron carries a limited 

warranty against defects in material or 

workmanship for 24 months.  
This limited warranty DOES NOT COVER:

• 

Normal wear and tear such as shorts in 
the power supply cord or plug.

• 

Damage due to external factors, misuse  
or abuse such as but not limited to: 
dropping, foreign objects being placed  
on the plates, wrong voltage supply, 
neglect in safety precautions

• 

Tampering such as repair or attempted  
repair by an unauthorized party

• 

Damage resulting from use of 
unauthorized attachments

WHERE VALID

Contact your local distributor for warranty 
terms and service. Flat iron must be purchased 
from an authorized Olivia Garden reseller. 
Void where prohibited.

Recycling & Disposal 

Your Olivia Garden flat iron is an product 
classified as an ‘electrical or electronic 
equipment’ and must not be disposed of with 
other household or commercial waste at the 
end of its working life. When you have no 
further use for your Olivia Garden product, 
please dispose of it according to your local 
authority’s recycling procedure. For more 
information contact your local authority. 

Visit oliviagarden.com

for more information and to download
digital PDF version of this manual.

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