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2-52
Service Manual
Print quality—blurred or fuzzy print
Run the automatic alignment. The TPS sensor may be damaged. To run Reset Color
Cal:
1.
Enter the Diagnostics Menu. (Turn the printer off, press and hold
and
, turn
the printer on, and release the buttons when installed memory and processor
speed displays.
2.
Select
TPS Setup
from Diag Menu, and press
Select
(
).
3.
Select
Reset Color Cal
, and press
Select
(
).
Resetting
appears. When the reset is complete, the screen is automatically
returned to TPS Setup.
Blurred or fuzzy print is usually caused by a problem in the main drive gear assembly or in the image transfer
unit (ITU). Check the main drive gear assembly and ITU for correct operation.
Blurred print can also be caused by incorrect feeding from one of the input paper sources, media trays, or
duplex paper path.
Check the high-voltage spring contacts to ensure they are not bent, corroded, or damaged. Replace the high-
voltage power supply as necessary. See
“High-voltage power supply (HVPS) assembly removal” on
.
Print quality—half-color page
A photoconductor unit is not properly seated. Reset the specific photoconductor unit.
Print quality—horizontal banding
Print the Print Defect Page:
1.
At the Ready prompt, press
Menu
(
).
2.
Select
Reports
, and press
Select
(
).
3.
Select
Print Defects,
and press
Select
(
).
Step
Questions / actions
Yes
No
1
Measure the distance between repeating
bands.
Is the distance between bands either 34.6 or
94.2 mm?
Replace the photoconductor
unit. Remove the imaging
unit and remove the original
developer units, and then
put them back into the new
photoconductor unit, and
reinstall the imaging unit.
See
Go to step 2.
2
Does the distance measure 95 mm or
108 mm?
Replace the fuser. See
“Fuser assembly
removal” on page 4-25
Go to step 3.
3
Does the distance measure 37.7, 55, or
78.5 mm?
Replace the ITU. See
“Image transfer unit (ITU)”
on page 4-35
.
Go to step 4.
4
Does the distance measure 43.9 mm or 45.5?
Replace the developers that
match the missing color
(black, cyan, magenta, or
yellow). See
.
Check the various rollers in
the printer for debris.
Y112730-2
Summary of Contents for d-Color MF920
Page 1: ...SERVICE MANUAL Copiatrici Copiers d Color MF920 d Color MF923 Code Y112730 2...
Page 10: ...x Service Manual Y112730 2...
Page 15: ...Notices and safety information xv Y112730 2...
Page 16: ...xvi Service Manual Y112730 2...
Page 18: ...xviii Service Manual Y112730 2...
Page 22: ...xxii Service Manual Y112730 2...
Page 124: ...2 80 Service Manual Y112730 2...
Page 198: ...3 74 Service Manual Y112730 2...
Page 302: ...4 104 Service Manual Y112730 2...
Page 305: ...Locations 5 3 Interior view Y112730 2...
Page 306: ...5 4 Service Manual Printer boards Controller Board Y112730 2...
Page 317: ...Locations 5 15 HVPS Y112730 2...
Page 319: ...Locations 5 17 LVPS Y112730 2...
Page 324: ...6 2 Service Manual Y112730 2...
Page 331: ...Index I 7 Y112730 2...
Page 332: ...UPDATINGSTATUS DATE UPDATEDPAGES PAGES CODE 09 2010 1ST EDITION 332 Y112730 2...