14
Troubleshooting
The following gives some answers to the most common concerns while using the Organic Food
Composter. If any problem persists after trying these suggestions, you should contact Oklin
International at
or your local sales representative.
Issues
Possible Cause
Solution
The power indicator continues
to blink
The lid may not be closed
properly
Close the lid firmly
The check lamp continues to
blink and warning alarm sounds
even during normal operation
Something is preventing the
paddles from rotating, eg the
contents may be too dry, or
there may be large objects in
the tank.
Turn the unit off, open the lid
and either add some water, or
remove the large objects.
The power, Operating and
Power Save Indicators continue
to blink
The heating system may be
malfunctioning.
Turn the unit off, open the lid
and either add some water, or
remove the large objects.
The power, Operating Indicators
continue to blink, and the
paddles turn even while the lid
is open.
There may be an electronic or
sensor failure.
Contact Oklin International
The unit will not start
There may not be power to the
unit.
Contact Oklin International
The lid may not be closed
properly
Close the lid firmly
The unit makes a loud grinding
noise
Large pieces of food scraps may
be scraping on the inner surface
of the tank.
Turn the unit off, open the lid
and remove any large pieces.
Cut them into smaller pieces
before replacing.
Composting takes too long
The exhaust hose may be
clogged
Check the interior exhaust vent
and clear if necessary
The exhaust fan may not be
working
Contact Oklin International
The heating system may be out
of order
Contact Oklin International
Odour is released from the
exhaust hose
The exhaust hose may be
clogged.
Check the hose and clear
if necessary
The exhaust hose may be loose,
or the lid may not be secured
Hook up the hose firmly to
the unit. Use silicone sealant
if necessary.
Water drops form on the inside
of the lid
The exhaust hose may be
clogged or installed incorrectly
Check the hose and ensure it is
not directed upwards
The contents of the tank may be
too wet
Do not place any more food
in the unit for 1–2 days
The exhaust fan may not be
working
Contact Oklin International
Summary of Contents for GG02
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