Oki Pro8432WT, User Manual, Page: 91 / 128

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Other Issues
3
3.
Troubleshooting
Symptom Point to check Remedy Reference
The paper twists
around the rollers
in the fuser unit.
The settings of media weight and
type are incorrect.
Press the scroll button or and
then select [ Menus ] > [ Tray
Configuration ] > [ %TRAY%
Config ] > [ Media Type ]/[ Media
Weight ]. Then, specify the
appropriate values.
Or, specify a heavier weight in
[ Media Weight ].
page 45
The paper is light. Use heavier paper. -
There is an image or text on the
leading edge of the paper.
Add a margin on the leading edge of
the paper.
-
Machine Issues
Symptom Point to check Remedy Reference
You turned on the
printer, but nothing
displays on the
screen.
The AC cord is unplugged. Turn off the printer and then plug in
the AC cord firmly.
-
The power is out. Check if the power is being supplied
to the electric outlet.
-
The printer does
not operate.
The AC cord is not firmly plugged in. Plug in the AC cord firmly. -
The printer is turned off. Turn on the printer. page 21
The printer turned off automatically
by the auto power off function.
Disable the auto power off function. page 62
Printer does not answer. Hold down the power switch for more
than 5 seconds to turn off the printer
forcibly.
-
The printer does
not start printing.
An error is displayed on the panel. Check the error code and follow the
on-screen instructions.
page 78
The Ethernet or USB cable is
unplugged.
Plug in the Ethernet or USB cable
firmly.
page 31 ,
page 41
Something is wrong with the
Ethernet or USB cable.
Use another Ethernet or USB cable. -
The printer does not support your
Ethernet or USB cable.
● Use a USB 2.0 compatible cable.
● Use an Ethernet 10BASE-T/
100BASE-TX/1000BASE-TX
compatible cable.
-
Something may be wrong with the
printing function.
Press the scroll button or and
select [ Print Information ] >
[ Configuration ] and then print the
contents of the settings to check the
printing function.
page 29
The interface is disabled. Press the scroll button or and
select [ Admin Setup ] > [ Network
Setup ] and enable the interface you
are using.
-
The printer driver of the printer is
not selected.
Set the printer driver of the printer
as the default printer.
-
The specified port of the printer
driver is wrong.
Specify the port the Ethernet or USB
cable is connected to.
-
The display screen
is blank.
The printer is in the deep sleep
mode.
Check if the < POWER SAVE >
button lights up and press the
< POWER SAVE > button to activate
the printer.
page 22
Print data is not
transmitted to the
printer.
The Ethernet or USB cable is broken. Connect a new cable. -
The time-out period set on the
computer has passed.
Set a longer time-out period. -