Oki OKIPAGE 4W PLUS, Help Manual, Page: 16 / 20

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16 OKIPAGE 4w
Hardware Problems
Problem: When you try to print nothing happens.
Solution: (1) Configuration error. Check cable
connection.
(2) If more than one printer is available, make
sure your printer has been selected.
(3) Check the printer status. If the printer light
flashes slowly, the print job is progressing.
If the light flashes rapidly, use the OKIPAGE
4w control panel software to examine printer
status.
Problem: Printing is garbled.
Solution: (1) Incorrect cable configuration. Check cable
configuration, type, continuity, and length.
Maximum length is 1.8 metres.
(2) See Software Problems.
Problem: Printer freezes, or an error message displays,
when computer is restarted.
Solution: Starting the computer while the printer is on can
cause a communications error. Turn printer off
before restarting computer.
Problem: Odours are given off by forms or adhesives
passing through the hot fusing unit.
Solution: Odours are not emitted by the printer. Make sure
the forms you use can withstand heating; provide
adequate ventilation. Pre-printed forms,
transparencies and adhesive labels must be able
to withstand 200°C (392°F) for 0.1 second.
Problem: Printer is on but must “warm up” before a job
is printed.
Solution: Power Save mode is set on to conserve energy,
the fuser must heat up before printing the next
job. To eliminate warm-up delay, use the printer
control panel software to change Power Save
setting.
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