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OKIFAX 5750/5950

100

POP3 Communication Errors

There are no standard error code definitions for the POP3
protocol.

Here is the format for POP3 Communication Errors.

F123

F =  POP3 Communication Errors

123 = three-digit SMTP error code defined by RFC.

RFC is an Internet “standards” term meaning “Request For
Comment”.   RFCs are documents that define standards or
proposed standard-definitions for network and Internet
operation.  Individual RFCs define specific aspects of
network or Internet operation.

Codes

F001

Text print

When F001 occurs, the Number of Pages column
in the Activity Report is blank.

F002

Text received but not printed

When F002 occurs, the Number of Pages column
in the Activity Report is blank.

F010

POP protocol USER command error

F020

POP protocol PASS command error

F030

POP protocol RETR command error

F040

POP protocol DELE command error

F050

POP protocol TOP command error

F900

Network Card  I/F error

F910

TCP/IP or SMTP/POP not supported or allowed by
Network Card

F920

Network Card not ready; transmission request
received while Network Card is initializing
(redial)

F931

E-mail cannot be received (invalid TIFF)

F932

E-mail cannot be received  (other than invalid
TIFF)

F940

Memory full

F941

No new mail found in manual reception

F942

Command time-out

F950

Server communication error

F980

Aborted

Summary of Contents for OKIFAX 5950

Page 1: ...Feature Set Guide P N 59332202...

Page 2: ...nies does not necessarily constitute endorsement by Oki Data Copyright Information Copyright 2000 by Oki Data All Rights Reserved First Edition September 2000 Written and produced by the Oki Data Trai...

Page 3: ...l WorldMail and PureVoice are trademarks of QUALCOMM Incorporated Internet Explorer Excel MS DOS Outlook Windows Windows NT and Word registered trademarks or a trademarks of Microsoft Corporation in t...

Page 4: ...2 Options 2 Options by Model 3 OKIFAX 5750 3 OKIFAX 5950 Dual Line 3 OKIFAX 5950 T 37 3 OKIFAX 5950 T 38 3 Second Tray 4 Second Paper Tray 4 Installation 4 Memory 5 Memory Expansion 5 Installation 6...

Page 5: ...Use the Second Line 15 T 37 Internet Fax 16 Overview 16 Operation Overview End User 17 Information Provided 17 General Conditions 17 Internet Fax Transmission 18 Internet Fax Reception 20 Accessing Ne...

Page 6: ...Card Manual 34 7100e User s Guide 34 Settings Stored on the Fax Machine 35 General Information 35 Accessing Settings 35 List of User Functions Network Settings 36 Delete POP Message 39 Time Between G...

Page 7: ...eption 73 Receiving TIFF files 74 Restrictions 74 Receiving e mails Body Text 75 Printing e mails 75 Gateway Services Forwarding 76 Faxes to an e mail Address 76 E mails to a Fax Number 77 Example 78...

Page 8: ...ing from Network Utilities 92 Configuration 93 Settings 94 User Functions 94 Banner Output 96 Problem Solving 97 End User 97 Option Board Error 97 LAN Data Error 97 Network Problem 97 NetworkAdministr...

Page 9: ...Faxing 114 Internet Fax 115 Real Time Fax 115 Global vs Private IPAddresses 115 Programming One Touch Keys 115 T 38 vs PSTN Communications 116 Status of Server 116 Symbol 116 End User Information 117...

Page 10: ...135 Accessing Menu Options 135 Problem Solving 136 No communication 136 The machine uses PSTN not T 38 137 Connecting private address to global addresses 137 Communication errors occur 137 Software P...

Page 11: ...the appropriate section of this Feature Set Guide Options vary according to the model of your machine Obtaining Before you order have the correct part number and description of the item Consult the d...

Page 12: ...eet One Touch 41 80 Bottom Level Options Part Number Description 40755302 2 MB Memory Expansion Kit 40755312 4 MB Memory Expansion Kit 40755322 8 MB Memory Expansion Kit also called OKI HRS600 600 dpi...

Page 13: ...ase T Ethernet Internal Print Server Kit MFP Option Kit Multi function PC Peripheral Kit OKI HRS600 600 dpi TX kit also called 8 MB Memory Expansion Handset OKIFAX 5950 Dual Line 500 Sheet 2nd Paper T...

Page 14: ...500 sheet paper capacity With the second paper tray installed the machine has a 750 sheet paper capacity 250 sheet standard tray plus 500 sheet second tray When the main tray runs out of paper the mac...

Page 15: ...as a different memory storage capacity All page numbers given areAPPROXIMATES Your results may vary depending on the nature of your pages An expandable memory slot is located under the back cover of t...

Page 16: ...memory 8 MB This item is called the OKI HRS600 600 dpi TX Kit Capacity 640 pages of Option 8 MB memory You must have the 8 MB expansion card to utilize the 600 dpi TX feature Installation Installatio...

Page 17: ...e OKI HRS600 600 dpi TX Kit but it is also an 8 MB Memory Expansion Kit This option adds 8 MB of memory to your machine It allows you to transmit using high resolution 600 dots per inch dpi to a fax m...

Page 18: ...tivate high resolution scanning and faxing 1 Press Menu 2 Type 28 on the numeric keypad 3 Select OFF 4 Press ENTER 5 Press MENU The full amount of memory is available regardless of the setting for Use...

Page 19: ...pport information visit the Oki Data Web site www okidata com Handset The optional handset connects directly to your fax machine and works like a telephone Installation Installation instructions are p...

Page 20: ...ive send only or receive only For Line 1 you adjust the answering mode dial and incoming call options For Line 2 you adjust the Option Line Type Benefits of Dual Line A fax machine with dual line give...

Page 21: ...wering mode dial and incoming call options For Line 2 you set the Option Line Type Set the Option Line Type before using the second line You control the use of the two lines of your Dual Line machine...

Page 22: ...Each line has its own TSI Refer to the User s Guide Setting Basic Features Setting Your Fax Machine s ID When working with a Dual Line fax machine remember that there is only one Sender ID not two You...

Page 23: ...If any items are missing contact Oki Data immediately Keep your packing materials and carton in case you need to ship or transport the unit 1 Fax Machine 2 Toner cartridge 3 Image drum inside machine...

Page 24: ...ports and Beeps The display usually shows the status of the first telephone line Press HELP to display the status of the second telephone line The end of a communication a fax is sent or received is i...

Page 25: ...elect the desired mode press Enter 4 Press Menu Exit to return to standby mode Setting Memory Transmissions to Use the Second Line You must set the Option Line Type for the Second Line before programm...

Page 26: ...nderstand T 37 Internet Fax Operation Overview End User Information Provided Components of an Internet Fax What Your T 37 Internet Fax Machine Can Do Operation Overview End User This section should be...

Page 27: ...be connected to a 10 BaseT or 10 100baseTX LAN To make a LAN connection the following information must be configured on this machine Ask your network administrator about these settings an IPAddress S...

Page 28: ...ss Name DNS Server s IPAddress Host Name e mailAddress These settings are similar to those of popular mail clients such as Netscape Messenger Outlook and Eudora You can start transmission when these s...

Page 29: ...ter a server name only if a DNS server has been configured DNS Server s IP ADDRESS This setting is not required if the SMTP server has been specified by its IPADDRESS A DNS server can convert a server...

Page 30: ...Server s IPAddress POP Server User Name POP Server Password The machine is ready to receive Internet Fax messages when these settings have been configured To receive a fax message the machine will ac...

Page 31: ...er can convert a server name into an IPADDRESS POP Server User Name Enter the user name assigned to this machine for accessing the POPserver POP Server Password Enter the password assigned to this mac...

Page 32: ...6 Text Print User Function 87 Header Print User Function 88 Coding Mode User Function 89 Extra Fine Mode User Function 90 IFAX Sender ID User Function 91 Domain Name User Function 92 Message Dispositi...

Page 33: ...rranty Document Feature Set Guide OKILAN 7100e User s Guide Software Utilities CD ROM Each item is explained below User s Guide The User s Guide provides the information common to all configurations W...

Page 34: ...t the memory options for the product series OKI HRS600 600 dpi Transmission This section provides the information about the 600 dpi Transmission option for the product series Handset This section prov...

Page 35: ...main screen contains the OKIVIEW Printer List of network printers The main screen also provides the starting point to select and manage print devices from Windows 95 98 and NT workstations on the netw...

Page 36: ...ally generated as part of the Internet Faxing process E mail The e mail includes the To From and Date information It may include RE Subject and body text e mail message The To From and Date informatio...

Page 37: ...a the Internet print via a Local Area Network LAN act as a network scanner act as a Gateway service act as a convenience copier Important Internet faxes differ from traditional faxes in these ways Alt...

Page 38: ...ommunication conducted via telephone lines You are probably familiar with PSTN faxing PSTN Faxing requires telephone numbers and telephone lines Internet Faxing is fax communication conducted via the...

Page 39: ...rs are down running slowly or experiencing other problems Internet Faxing will be adversely affected Backup Archive Network Scan You can use your fax machine to create digital versions of documents yo...

Page 40: ...and network lines installing consumables Installation may be performed by anyone Refer to Installation in the User s Guide for more information Setup Setup covers the network installation procedures...

Page 41: ...LAN 10base T Ethernet 100base TX Ethernet Fast Ethernet Operating systems supported by the printer driver Windows 3 1 Windows 95 Windows NT 4 0 Windows 2000 NetWare 3 x NetWare 4 x When printing Maci...

Page 42: ...s recorded on the network card Settings Stored on the Fax Machine The Configuration Report lists the current settings of the facsimile machine Printing the Configuration Report 1 Press Menu Exit to en...

Page 43: ...pressing a button on the network card Using the Fax Machine s Menu The Configuration Report lists the current settings of the facsimile machine Printing the NIC Configuration Report or the NIC Inform...

Page 44: ...ort If you turn the power on while pressing this button down the Network Card will initialize its settings Network Card Manual 7100e User s Guide The 7100e User s Guide which is supplied with the opti...

Page 45: ...Network settings can also be changed over a network using various tools If your network card cannot fax using the Internet User Functions 83 to 93 will not display You must work with your network admi...

Page 46: ...n 85 Time Between GMT User Function 86 Text Print User Function 87 Header Print User Function 88 Coding Mode User Function 89 Extra Fine Mode User Function 90 IFAX Sender ID User Function 91 Domain Na...

Page 47: ...ings are ON or OFF Default is ON Set to ON If Paper Size Check is set to ON an alarm displays when the paper size specified from the PC does not match the paper size specified for the tray of the fax...

Page 48: ...d after a specified time has elapsed since the last data was submitted Do not change the default configuration unless it is absolutely necessary Settings are 5 sec 30 sec 5 min Default Setting is 30 s...

Page 49: ...g prevents repeat receptions of any messages that have already been read However if there are more than 50 messages on the server you may experience errors Your fax machine will receive and print e ma...

Page 50: ...om Available settings are 12 to 12 in one hour increments The default setting is 0 In the United States the difference is always a negative value Example East Coast Standard Time is 5 Text Print User...

Page 51: ...d any TIFF attachments print TYPE1 SUBJECT FROM TO information prints TYPE2 All header information prints This information includes all routing and server information The default setting is OFF Coding...

Page 52: ...RAM must be installed IFAX Sender ID User Function 90 This function determines if the sender ID is included with images scanned by the Internet Fax Available settings are ON or OFF The default setting...

Page 53: ...y for relay fax Domain Name Restrictions Up to five 5 domain names may be registered Each domain name may be up to 64 characters long When a SMTP reception request is received the e mail will be recei...

Page 54: ...a mail program that uses the Message Disposition Notification MDN standard Netscape Messenger Eudora Pro and the OKIFAX 5750 5950 Series Facsimile Machines support MDN When User Function 93 Network S...

Page 55: ...s returned if the recipient is an Internet Fax machine or a mail client that supports MDN The format of the confirmation depends on the type of the receiving Internet Fax or mail client If the recipie...

Page 56: ...ry Server 10 HOST NAME 11 FAX E mailAddress 12 DSN Delivery Status Notification 13 NIC INITIALIZE After changing the network settings under User Function 93 press MENU The machine goes into standby mo...

Page 57: ...n Name Service Secondary Server Use permanent IP addresses from DHCP After changing the network settings under User Function 93 press MENU The machine goes into standby mode After a few seconds pause...

Page 58: ...er Restrictions If DNS has been set use the host name e g mail network com If DNS has not been set enter the IP address of the server The address must include the period dividers e g 192 168 4 123 up...

Page 59: ...s To enter symbols use either one touch key 20 or key 0 of the numeric ten key pad The symbols that can be used are _ The tilde symbol shows on the display as 1 Both uppercase and lowercase letters ca...

Page 60: ...are _ The tilde symbol shows on the display as 1 Both uppercase and lowercase letters can be used To change the case press the CAPS key one touch key 31 8 DNS P SRVADDRESS DNS means Domain Name Servi...

Page 61: ...s 1 Both uppercase and lowercase letters can be used To change the case press the CAPS key one touch key 31 11 FAX E mailAddress Enter the e mail address assigned to your machine Restrictions up to 64...

Page 62: ...the sender of the message Change this setting to OFF if you are sending a message to a mail server that does not support DSN If you do not change this setting to OFF the server may not be able to han...

Page 63: ...tings by pressing and holding the button on the card if your network card has a button Make sure that you want to do this before proceeding When you reset the Network Card to factory settings all curr...

Page 64: ...the machine 2 web page of the network card 3 OKIVIEW 32 Adminmanager 4 Telnet Some settings can be accessed with any method Other settings are only accessed by one method This section lists the settin...

Page 65: ...eb Page Internet Fax to adjust the settings for User Function 93 Network Settings See the OKILAN 7100e User s Guide OKILAN Configuration Using the OKILAN 7100e Web Page Settings Changed by Using the W...

Page 66: ...teway Enable Banner for FTP LPR DNS settings NetWare EtherTalk NetBEUI SNMP Internet Fax SMTP Transmit SMTP Receive POP3 SMTP Port Number POP Port Number UseAPO You can use OKIVIEW 32 to adjust the se...

Page 67: ...Web page of the network card use a web browser such as Internet Explorer or Netscape Navigator You can use the Web page of the network card to change the items listed below User Function 93 Network Se...

Page 68: ...onfiguration Using the OKILAN 7100e Web Page EtherTalk Not supported by this machine Do not change this setting SNMP See the OKILAN 7100e User s Guide OKILAN Configuration Using the OKILAN 7100e Web P...

Page 69: ...it is necessary The default setting is 110 UseAPOP This setting is available when you are using a POP server that supports APOP With APOP the POP password will be encrypted before it is sent A commun...

Page 70: ...0e User s Guide See the OKILAN 7100e User s Guide OKILAN Configuration Setting Up the OKILAN 7100e Using OKIVIEW 32 or the OKIVIEW 32 on line Help The differences are explained in this section The OKI...

Page 71: ...e Network Card you want to configure The Network Card Report provides the MAC address as explained earlier Next select the Network Card you wish to configure Then go to MENU then Setup then Device Set...

Page 72: ...er s Guide OKILAN Configuration Setting Up the OKILAN 7100e Using OKIVIEW 32 or the OKIVIEW 32 on line Help EtherTalk Not used by this machine NetBEUI See the OKILAN 7100e User s Guide SNMP See the OK...

Page 73: ...ia the network to change the network settings for your machine There are differences between what you see and what is described in the OKILAN 7100e User s Guide See the OKILAN 7100e User s Guide OKILA...

Page 74: ...ry before you begin programming This provides a reference of the speed dial numbers already programmed See the User s Guide Reports Telephone Directory Be sure to write the name for any Speed Dial num...

Page 75: ...y 31 Caps to switch between upper and lowercase letters if necessary 7 Repeat the above process from Step 3 until you have finished programming 8 Press Menu Exit to return the machine to standby mode...

Page 76: ...racters may be entered You may use Latin letters numbers and symbols To enter symbols use either one touch key 20 or key 0 of the numeric ten key pad The symbols that can be used are _ The tilde symbo...

Page 77: ...m traditional faxes in these ways Although your OKIFAX has security features faxes sent over the Internet are more vulnerable to interception than faxes sent over the PSTN There is no way to verify th...

Page 78: ...on programmed e mail also known as a Numeric Keypad or walk up You must send the document as an Internet Transmission See the following section Sending to a Non Programmed E mail for more information...

Page 79: ...you need a digital copy of a fax transmission for your records send the fax to the destination and your e mail address Your e mail address will receive a digital copy TIFF format of whatever you send...

Page 80: ...changed Other manufacturer s Internet Fax products may receive only in the STD and FINE resolutions and in MH compression mode Remember this if you are sending a document to an Internet Fax made by a...

Page 81: ...soft Windows 95 98 NT 4 0 and 2000 have a viewer called Imaging which you can use to view TIFF files Before printing a TIFF file from Imaging go to OPTIONS in either the Print screen or in Properties...

Page 82: ...n is made If your machine performs a manual reception but no messages mail are on the server service code F941 is used as the record of the session Internet Faxes are received into memory Make sure th...

Page 83: ...N your machine will not receive Internet Faxes while a print alarm e g no paper cover open paper jam exists If there is more than one mail message your machine prints one message at a time Your machin...

Page 84: ...machine receives any other TIFF format a communication error occurs and an error report prints Resolution Your machine can receive files with the following resolutions 300 x 300 dpi or 600 x 600 dpi t...

Page 85: ...ges text before and after the TIFFs You can select how or whether these components print Printing e mails When User Function 86 Text Print set to ON the following components print header e mail Body T...

Page 86: ...chines through your fax machine Relay Print User Function 27 must be ON for you to use Gateway Services Forwarding The default setting for Relay Print User Function 27 is OFF to help protect against u...

Page 87: ...er Your machine can forward images received via e mail to another fax machine Your fax machine uses SMTP reception to do this This function is not supported for POP Use the format FAX telephone number...

Page 88: ...ame Image Restrictions only TIFFs can be forwarded TIFFs must be the type of file your machine can receive text files cannot be forwarded Files in formats not supported by this machine cannot be forwa...

Page 89: ...tions You must register the domain names that your machine will communicate with receive data from when forwarding e mail to fax This is intended to prevent unauthorized access of the e mail forwardin...

Page 90: ...Internet Fax then forwards the message to an F Code fax machine with the telephone number of 123 It is also possible for an e mail client to communicate directly with this machine To do this specify t...

Page 91: ...d to forward e mail to the your fax machine Here are some examples of settings for forwarding mail to the your fax machine The settings given here are only examples Servers do not have to be configure...

Page 92: ...e on the network Add a record to the zone file Add a PTR record to the reverse zone file Restart the Server Network Setup The network in our example has this setup Network domain name abc com Host nam...

Page 93: ...1 101 user abc com IN A 192 168 1 50 fax abc com IN A 192 168 1 105 Add a PTR Record Add a PTR record of the fax machine to the reverse zone file Pointer PTR Record 100 1 168 192 in addr arpa IN PTR m...

Page 94: ...d will not forward it to your fax machine To prevent this configure the mail server so it does not process mail addressed to host fax abc com The example assumes that The OS of mail abc com is FreeBSD...

Page 95: ...e mail to hosts located within its domain EXCEPT mail to hosts listed in sendmail lw 2 Add a string specifying e mail to FAX relay to etc sendmail lw fax With fax the server DOES NOT receive mail to f...

Page 96: ...ds mail to mail server To fax 123 fax abc com 2 Mail server makes enquiry to DNS server regarding fax abc com 3 DNS replies to mail server returns the IP address of fax abc com 4 Mail server forwards...

Page 97: ...of using your fax machine as a network scanner You have a hard copy document that you would like to have on file as a digital copy You can use your fax machine to scan the document and send the scan...

Page 98: ...AX Sender ID must be set to ON when you are using your fax machine for faxing using the Internet This places the IFAX Sender ID on the top of any documents you send However when you are using your fax...

Page 99: ...ies select the Quick Setup option where it is available The printer driver provided on the CD ROM supports only network printing Printing via the parallel port is not supported Local printing through...

Page 100: ...ded procedure 1 Install the printer driver 2 Install the network card utility 3 Configure the network card When printing directly from Windows NT 4 0 or 2000 use LPR Microsoft TCP IP Printing included...

Page 101: ...P IP must be installed in Windows 95 98 in order to use Oki Print Monitor LPR Utility For more details see the information on the supplied CD ROM Windows 3 1 Recommended procedure 1 Install the printe...

Page 102: ...ed from a PC via the network using the utilities on the CD ROM The configuration settings can be accessed from the installer With these utilities TCP IP and NetWare parameters may be configured For mo...

Page 103: ...enter the menu 2 Press to select Setup press Enter 3 Press or until LANOPTIONS appears on the display PressEnter 4 Press or until User Function 93 NETWORK SETTINGS appears on the display To print fro...

Page 104: ...Printing Auto Tray Switch User Function 80 Paper Size Check User Function 81 LAN Print T O User Function 82 Auto Tray Switch User Function 80 Settings are ON or OFF Default is OFF When Auto Tray Switc...

Page 105: ...he tray or change the tray configuration to the correct paper size Set to OFF If Paper Size Check is set to OFF printing occurs even if the PC specified and Paper Tray paper sizes don t match LAN Prin...

Page 106: ...ted are shown as spaces If a NetWare banner cannot be printed alter the configuration at your PC to No Banner Used or at NetWare Server to No Banner Sent Contact your NetWare Network Administrator for...

Page 107: ...chine on LAN Data Error When LAN Data Error is shown on the fax display there may be a problem in the printing data transmitted via the network The printing data will be cancelled Re send the print jo...

Page 108: ...cific aspects of network or Internet operation Numbers 900 and above are codes defined specifically for this Internet Fax Codes E001 Text print When E001 occurs the Number of Pages column in the Activ...

Page 109: ...n E450 Requested mail action not taken mailbox unavailable Example the mailbox is busy E451 Requested action aborted local error in processing E452 Requested action not taken insufficient system stora...

Page 110: ...umn in the Activity Report is blank F002 Text received but not printed When F002 occurs the Number of Pages column in the Activity Report is blank F010 POP protocol USER command error F020 POP protoco...

Page 111: ...lled Turn the machine on I have turned MDN or DSN ON but no confirmation has been returned Both MDN and DSN are sent as text format messages If the TEXT PRINT setting is OFF the confirmations will not...

Page 112: ...0 If the TEXT PRINT setting is ON you cannot receive messages while a print alarm no paper cover open paper jam etc is on Is there sufficient free memory space Images are stored in memory first and ca...

Page 113: ...lete the current log stored on it I have sent data from an e mail client on a PC to the Internet Fax but the reception has failed Have you used a TIFF format supported by this Internet Fax If only a t...

Page 114: ...ered telephone number Characters that can be used are numbers P or If you have entered a telephone number longer than 40 digits the Internet Fax will not receive the transmission Have you registered t...

Page 115: ...re not correct Your fax machine maintains a log of up to 50 communications This log prevents repeat receptions of any messages that have already been read However if there are more than 50 messages on...

Page 116: ...on prints This information includes all routing and server information The default setting is OFF When I scan documents my fax machine sender ID is included Check the setting for User Function 90 IFAX...

Page 117: ...s independent from Sender ID On Off User Function 23 If you are using your fax as a scanner turn this setting off This prevents the sender ID data from appearing in scanned images I ve entered the DNS...

Page 118: ...open paper jam is exists Change User Function 86 Text Print to OFF Your machine will receive Internet Faxes while a print alarm exists My fax machine stops receiving messages before they are completel...

Page 119: ...out Verify that User Function 80 Auto Tray Switch is ON Verify that the same size of paper is installed in both trays Verify that the second paper tray is properly installed When printing over the ne...

Page 120: ...Information Installer NetworkAdministrator Information Overview For an end user the T 38 Internet fax is a very easy to use feature Working with T 38 is very similar to working with a PSTN pubic tele...

Page 121: ...s Guide Warranty Document Feature Set Guide CD ROM shipped with the product What Your T 38 Internet Fax Machine Can Do T 38 Internet fax is a feature with many capabilities This unit can send and rec...

Page 122: ...contact the remote T 38 device The alias is usually a shorter number used as a label alias for the longer IPAddress Example Here is an example of aliases You work at the home office of a bank You have...

Page 123: ...ress Table found in the Console Software or the aliases assigned in the Address Table must be programmed as One Touch keys in the facsimile machine The T 38 card for this machine can be connected to a...

Page 124: ...38 provides tips that help you use your T 38 Internet fax to its fullest PSTN Faxing vs T 38 Faxing PSTN faxing is fax communication conducted via public telephone lines You are probably familiar with...

Page 125: ...Private A global IP Address can be contacted by anyone with access to the Internet A Private IPAddress is usually part of a corporate Intranet Private IP Addresses are usually behind a firewall securi...

Page 126: ...ernet faxing will be adversely affected T 38 Internet faxing is a special kind of Internet fax It is a network device because it must be connected to a network to access the Internet Other than that c...

Page 127: ...Requirements To use T 38 protocol for faxing you must communicate between two T 38 capable devices know the IP Address of the destination you are sending to know if the IPAddress is Global or Private...

Page 128: ...m the alternate back up number with a standard PSTN regular phone fax number If the T 38 connection does not work your fax will be sent using the regular fax method PSTN To stop transmission press STO...

Page 129: ...protocol Sending a T 38 Fax When you enter the alias destination and you are using T 38 you can enter the numbers 0 through 9 and the symbols and Any other characters or symbols will be ignored Your I...

Page 130: ...document as an Internet Transmission See the following section Sending to a Non ProgrammedAlias for more information 3 Press Start 4 The machine scans the document and the display shows that a transmi...

Page 131: ...a One Touch you must make sure that it is sent as an T 38 Internet transmission 1 Load the document 2 Press the key The symbol must be the first character entered for the alias 3 Input the alias You c...

Page 132: ...Troubleshooting of this Feature Set Guide However the end user should check the following items Make sure the remote machine is T 38 capable Make sure the symbol is the first character in the alias y...

Page 133: ...r information Configuration Report The IPFAX Options section lists some of the T 38 IPFAX settings IP Address Subnet Mask Default Gateway Mac Address DHCP On Off Console Software Port Number Activity...

Page 134: ...rivate IP Addresses There are two types of IPAddresses Global Private A global IP Address can be contacted by anyone with access to the Internet A private IPAddress is usually part of a corporate Intr...

Page 135: ...CP use User Function 83 to initialize the T 38 board By doing this DHCP is turned OFF Then use User Functions listed below to make the appropriate settings IP Address User Function 80 Subnet Mask User...

Page 136: ...nnect the software to the T 38 device you want to work with 3 Click Change 4 From the top menu select Network 5 If the Use DHCP box is checked DHCP is ON If the Use DHCP box is not checked DHCP is OFF...

Page 137: ...sed Subnet Mask Default Gateway Fix reserve assigned addresses to the T 38 board IPAddress Pool Set the Start Address and End Address for the IP Addresses that can be leased Set the Start Address and...

Page 138: ...inite for Lease Duration at Properties on Scope This is easy to set However address leasing made to all terminals is infinite If you remove a client from the network the IP Addresses cannot be reused...

Page 139: ...he menu of the facsimile machine Install the T 38 software including the IP Fax Console Software on a PC on the network the T 38 machine is attached to Use the IP Fax Console Software to set up the Ad...

Page 140: ...for DHCP is ON Refer to the section DHCP Setting DHCP On or OFF of this T 38 section of the Feature Set Guide Making an IP Address Static If you are working with a DHCP server you must make the IP Ad...

Page 141: ...on 83 to initialize the T 38 board you turn DHCP OFF User Function 83 IPFAX Initialize 1 Press Menu Exit to enter the menu 2 Using the numeric keypad enter 83 3 PressEnter 4 The T 38 board initializes...

Page 142: ...know the IP Addresses of the T 38 devices your users will be communicating with You will be assigning aliases to the IP Addresses you program into the Address Table These aliases must be shared with...

Page 143: ...be the first character whenever you input the alias for an IP Address destination number for a T 38 facsimile communication If you do not program the aliases to One Touch keys you will need to provid...

Page 144: ...Specifications Network LAN 1 port 10BASE T Protocol Call Control TCP IP UDP IP Procedure ITU T H 323 Fax Communication Method TCP IP UDP IP Procedure ITU TT 38 Maintenance TCP IPx Procedure Unique to...

Page 145: ...e to access the following T 38 menu options User Function 80 IPAddress User Function 81 Subnet Mask User Function 82 Default Gateway User Function 83 IPFax Initialize Accessing Menu Options 1 Press Me...

Page 146: ...s shown on the display panel of the facsimile machine 1501 Remote facsimile machine rejection 1502 GK rejection 1503 No response 1504 Cancel 1505 Board BUSY 1506 Phone number error 1507 GK not found 1...

Page 147: ...key A PSTN number may be entered as the alternate backup number If the network is down the T 38 facsimile machine will send to the alternate backup PSTN number Connecting private address to global ad...

Page 148: ...rd using TCP UDP display T 38 facsimile settings change T 38 facsimile settings install the programs The Discovery Program allows you to to find T 38 boards on the LAN create a list of the T 38 boards...

Page 149: ...1 Close all open programs 2 Insert the CD into the CD drive 3 Run Setup from the CD 4 Follow the on screen prompts 5 When the installation is complete reboot the PC Accessing the Software Programs IPF...

Page 150: ...enter the IP Address of the T 38 device you are installing 4 At the prompt enter the TCP Port Nos The default setting for the TCP Port is 50200 5 Click OK 6 The IPFax Password screen appears The defa...

Page 151: ...e line can be used and no communication is occurring Sending the line is being used and the device is sending Arriving the line is being used and the device is receiving Communicating the line is bein...

Page 152: ...reens run the IPFax Console Software connect to the T 38 device you want to work with and click on either Set Display or Set Change Display Screen Clicking on Cancel closes the screen Clicking on Save...

Page 153: ...Value Sec T38 Transmission Speed Explanation Host Name The default setting is OKIFAX5950 The host name may be up to 32 characters long You must use English single byte characters MACAddress Each devic...

Page 154: ...P Port No The default setting is 50100 USENAT The default setting is USE NAT OFF The box is not checked USE NAT must be ON to work with global IPAddress The box must be checked For information on work...

Page 155: ...This setting determines the maximum data transfer speed All communications occur within this speed We do not recommend changing this setting This setting is the maximum data transfer speed Actual tra...

Page 156: ...manual the only Gatekeeper recommended for use with the Oki T 38 device is the Oki BS1200 GK If you would like more information on this product please contact Oki Network Technologies 1101 Cadillac C...

Page 157: ...per Address because the address will be automatically assigned via Gatekeeper Discovery GK IPAddress The default setting is 255 255 255 255 Sets the IPAddress of the Gatekeeper This must be set manual...

Page 158: ...Gatekeeper will perform for each message RRQ Time out default is 5 seconds Number of retries default is 2 URQ Time out default is 3 seconds Number of retries default is 1 ARQ Time out default is 3 sec...

Page 159: ...e static This document covers the installation and use of private IP Addresses with a T 38 facsimile machine For information on working with global IP Addresses contact your Authorized Service Dealer...

Page 160: ...s has a unique ten digit IP Address When you set up the machines you assign an alias to each of the nine IPAddresses The alias assigned to the home office is 01 The branches are assigned aliases 02 th...

Page 161: ...K or Save to download the information to the T 38 card Remember to inform your end users of relevant changes to the Address Table Your end users use the aliases to contact the remote T 38 devices Chan...

Page 162: ...ote T 38 devices Clear the Entire Table Make sure that you want to delete the entire table before performing this procedure All Clear cannot be undone Do a Windows Print Screen of the table before per...

Page 163: ...word screen displays 6 Enter the old password in the Old Password field The password is IPFAX until you change it IPFAX is all upper case single byte characters 7 Enter the new password in the new Pas...

Page 164: ...PAddress Subnet Mask and Default Gateway User Functions 80 81 and 82 4 Use the default password IPFAX or create a new password Printing the Configuration Report 1 Press Menu Exit to enter the menu 2 P...

Page 165: ...Initialize 1 Press Menu Exit to enter the menu 2 Using the numeric keypad enter 83 3 PressEnter 4 The T 38 board initializes DHCPis OFF User Functions 80 81 and 82 1 Press Menu Exit to enter the menu...

Page 166: ...hine cannot be used for communications while the upgrade is being performed To upgrade the firmware 1 Start the IPFax Console software On the desktop select Start Programs IPFAX console 2 Connect the...

Page 167: ...tion when it is turned on The machine will also malfunction if an error occurs at the PC during the firmware upgrade To correct the problem you must upgrade the firmware again 8 When the firmware upgr...

Page 168: ...nnect the software to the T 38 device you want to work with 3 From the top tool bar select Maintenance 4 From the drop down menu select Memory Dump 5 The Memory Dump screen displays 6 In the Read Addr...

Page 169: ...e top tool bar select Help 4 From the drop down menu select Version Information 5 The Version Information screen displays 6 Click OK to close the Version Information Screen Discovery Program The Disco...

Page 170: ...e Subnet Address of the network you are working with Example 192 168 1 255 3 Click Discovery 4 If a list already exists it is displayed in the Discovery Table The Discovery Table can have 256 addresse...

Page 171: ...cts to the T 38 device at the IP Address you selected 3 The Discovery Program will use the password IPFAX If a different password has been set for the remote device you will be prompted to enter the d...

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