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Service Guide OKIFAX 5700/5900

Chapter 1 General Information

Group Directory (Speed dial)

(1) Title of the list

(2) Date and time when the list was printed

(3) Sender ID

(4) Registered Group No. and ID

(5) Registered location ID (up to 15 characters)

Copyright 1998, Okidata, Division of OKI America, Inc. All rights reserved. See the OKIDATA Business Partner
Exchange (BPX) for any updates to this material. (http://bpx.okidata.com)

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Summary of Contents for OF5700

Page 1: ...e copy of the OKIDATA Service Training Manual 10 25 98 Note This Adobe Acrobat version of the Okidata Service Training Manual was built with the pictures rendered at 72 dpi which is ideal for screen v...

Page 2: ...1 8 8 Basic Performance Specifications 18 1 6 Reports and Lists 19 1 6 1 Reports List Specifications 1 2 20 1 6 1 Shows Reports and Lists 2 2 21 Active Memory Files P1 22 Active Memory Files P2 23 Act...

Page 3: ...Protocol Dump P1 72 Protocol Dump P2 73 NIC Configuration 74 Banner Sheet 75 2 Installation 2 1 General Setup Information 76 2 2 Site Selection 77 2 3 Unpacking 78 2 4 Check of Contents 79 2 5 Instal...

Page 4: ...4 Location Program 115 2 9 4 1 Select Menu is shown as below 116 2 9 4 1 Location Program 1 2 117 2 9 4 1 Location Program 2 2 118 2 9 5 Setup 119 2 9 5 1 Clock Adjustment 120 2 9 5 2 ID Password Prog...

Page 5: ...3 3 Main Cover 168 4 3 4 Operation Unit 169 4 3 5 NCU Board 170 4 3 6 MODEM Board 171 4 3 7 Plate Package 172 4 3 8 Scanner Unit CIS 173 4 3 9 Stacker Frame 174 4 3 10 Printer Unit 175 4 3 11 Fan and...

Page 6: ...g 7 0 Extension cable lists 217 7 1 Overview 218 7 1 Overall Troubleshooting Flow Chart 219 7 2 No LCD Operation 220 7 3 ALARM LED On 221 7 4 Printing Test Failure 222 7 5 No Local Copy 223 7 6 Auto D...

Page 7: ...hite Stripes on Output 258 Troubleshooting flow chart 14 Poor Fusing 259 8 Dipswitch Setting Tables Portuguese 260 A Board Descriptions Preface 261 Service Caution 262 A1 1 Unit Configuration and Bloc...

Page 8: ...on 2 Control Panel Assy 312 Section 3 Printer Assembly 313 Section 4 Base Assembly 314 Section 5 Frame Assy Scanner L 315 Section 6 Frame Assy Scanner U 316 Section 7 Cables Option Boards 317 D Second...

Page 9: ...1 2 Procedural Sequence Diagram 355 3 2 PC Loading by Manual Operation 356 3 2 1 Explanation of Procedure 357 3 2 2 Procedural Sequence Diagram 358 3 2 3 Operation Flow 359 3 3 G4 Board PC Loading Pro...

Page 10: ...nt Laurel NJ 08054 3499 Web Site www okidata com Copyright Listing OKIDATA is a registered trademark of Oki Electric Industry Company Ltd marques deposee de Oki Electric Industry Company Ltd marca reg...

Page 11: ...d paper l 30 sheets North American Letter A4 size 16 to 28 1b bond 60 105 gm l 8 Recording paper or sheet 1st cassette North American Letter NA Legal A4 size plain paper cut 250 sheets capacity l 20 l...

Page 12: ...l line mm 15 4 line mm 17 Print speed Max 10 sheets per minute at NA letter size l 18 Coding scheme Modified Huffman MH l Modified READ MR l Modified Modified READ MMR l JBIG only for OKIFAX 5900 l 19...

Page 13: ...d software is Bi Centro interface 27 ISDN function option G4 function l ISDN G4 Communication l ISDN G3 Communication l ISDN Report and List l 28 Network print service Netware l TCP IP l Windows NT 95...

Page 14: ...elay broadcast initiate Feeder Relay broadcast initiate l Memory Relay broadcast initiate l 10 Polling transmission Feeder Polling TX l Memory Polling TX l 11 Bulletin Poll transmission When Box numbe...

Page 15: ...AX 5900 1 to 230 1 to 80 are assigned to one touch keys Group dialing 20 groups l Keypad dialing l Chain dialing l Mixed dialing l 16 Real time dialing Dialing with off hook condition or when the HOOK...

Page 16: ...MCF Multi Loc 3 Image in MCF 4 Error report MCF Copyright 1998 Okidata Division of OKI America Inc All rights reserved See the OKIDATA Business Partner Exchange BPX for any updates to this material ht...

Page 17: ...est When NCU board is installed 9 Loop back 1 When ISDN option board is installed 10 Loop back 2 When ISDN option board is installed 11 INFO0 sending When ISDN option board is installed 12 INFO1 sendi...

Page 18: ...ce Figure 1 4 1 shows the general appearance of the OKIFAX 5700 5900 Figure 1 4 2 Control Panel for OKIFAX 5700 5900 Copyright 1998 Okidata Division of OKI America Inc All rights reserved See the OKID...

Page 19: ...Guide OKIFAX 5700 5900 Chapter 1 General Information 1 4 1 General Appearance of OKIFAX 5700 5900 Figure 1 4 1 shows the general appearance of the OKIFAX 5700 5900 Figure 1 4 1 General Appearance of O...

Page 20: ...Copyright 1998 Okidata Division of OKI America Inc All rights reserved See the OKIDATA Business Partner Exchange BPX for any updates to this material http bpx okidata com...

Page 21: ...Page 8 Service Guide OKIFAX 5700 5900 Chapter 1 General Information Telephone Directory P6...

Page 22: ......

Page 23: ...Copyright 1998 Okidata Division of OKI America Inc All rights reserved See the OKIDATA Business Partner Exchange BPX for any updates to this material http bpx okidata com...

Page 24: ...700 5900 Chapter 1 General Information 1 4 2 Control Panel Copyright 1998 Okidata Division of OKI America Inc All rights reserved See the OKIDATA Business Partner Exchange BPX for any updates to this...

Page 25: ...nce Specifications Table 1 5 1 4 8 Basic Performance Specifications Table 1 5 1 5 8 Basic Performance Specifications Table 1 5 1 6 8 Basic Performance Specifications Table 1 5 1 7 8 Basic Performance...

Page 26: ...0 dBm In case of V 34 TX RX 3 to 43 dBm 3 Type of document to be transmitted 1 Width Max 216 mm NA Letter Min 148 mm ISO A5 size Note Effective reading width is NA Letter 215 mm 2 Length Min 128 mm Ma...

Page 27: ...nt skew Max 1 0 mm skew over any advance of 100 mm The occurrence of skew exceeding 1 mm per 100 shall be 0 5 or less 7 Document jam detection 1 Transmission will stop and line disconnection will occu...

Page 28: ...60 to 105 gm base weight Base weight is defined as the weight of 500 sheets of 431 8 mm 17 inch by 558 8 mm 22 inch or 1 sheet size 1000 mm by 1000 mm 4 Thickness 0 08 mm to 0 13 mm 5 Condition New pa...

Page 29: ...12 3 L 09 08 0 08 2 0 09 2 3 0 09 2 3 R 09 08 0 08 2 0 09 2 3 0 09 2 3 1 Guaranteed printing area Letter Size A4 Size 14 inch Legal Size 13 inch Legal Size inch mm inch mm inch mm inch mm PL 11 279 4...

Page 30: ...ical and horizontal addressing error 3 mm of recording paper Copyright 1998 Okidata Division of OKI America Inc All rights reserved See the OKIDATA Business Partner Exchange BPX for any updates to thi...

Page 31: ...thod NA Letter size 2592 bit direct contact image sensor 16 Contrast control The Light and Dark contrasts low contrast will be automatically enhanced to improve image quality Slice level shifting has...

Page 32: ...paper condition by a photosensor When the paper has run out in the local copy operation the scanning will stop with PAPER OUT JAM on the LCD and an ALARM LED turns on without an alarm tone When the p...

Page 33: ...eed Modem ITU T Rec V 21 channel 2 300 bps l 3 JBIG Performs JBIG communication conforming to T 82 T 85 or ITU T Rec Note Only for OKIFAX 5900 and JBIG is not performed in G4 communication 4 ISDN G4 I...

Page 34: ...message transmission speed instead of 300 baud during transmission multi page Note In High speed protocol V 34 is not applied 3 ITU T G4 Class 1 option Copyright 1998 Okidata Division of OKI America...

Page 35: ...rotocol OFF l Transmission mode Memory l Resolution STD l No Item Specifications 30 Error correction ITU T ECM defined in T4 T 30 are provided 31 Communication mode Half duplex 32 Ringing signal detec...

Page 36: ...e the LCD displays PRINTER ALARM 4 Furthermore the built in thermostat in the fuser unit prevents the heater from being overheated even in the event of the failures in the above temperature control ci...

Page 37: ...ed to be forward compatible with future products utilizing an OkiHSP compatible interface Installing the NIC card for OKIFAX 5700 5900 provides l Network print service as an option 38 ISDN G4 option T...

Page 38: ...ox 472 mm 3 Height Approx 352 42 Weight Main body Approx 14 kg Excluding recording paper and packing materials 43 Attachment to the main board OKIFAX 5700 5900 1 AC power cord x 1 2 I D unit x 1 Alrea...

Page 39: ...d Lists Table 1 6 1 1 2 Reports and Lists Specifications Table 1 6 1 2 2 shows Reports and Lists Specifications Copyright 1998 Okidata Division of OKI America Inc All rights reserved See the OKIDATA B...

Page 40: ...mmunications The report does not contain the results of messages which were received without errors However it does contain messages received in memory with or without errors MENU key Report Print See...

Page 41: ...d Fig 1 6 7 14 8 Power outage report If received communications are lost due to power failure this report is printed out automatically at power recovery The information printed on the Power outage rep...

Page 42: ...me If Group is omitted report will not be printed out MENU No 8 Report Print No 4 See Fig 1 6 14 1 Fig 1 6 14 2 Fig 1 6 14 3 and Fig 1 6 14 4 15 Protocol dump G4 This report will be manually printed o...

Page 43: ...rt P1 Broadcast Entry Report P2 Broadcast Entry Report Broadcast TX Broadcast Confirmation Report P1 Broadcast Confirmation Report P2 Broadcast Confirmation Report P1 Broadcast Confirmation Report P2...

Page 44: ...nosis Report Function List P1 Function List P2 Function List P3 Function List P1 Function List P2 Function List P3 Group Directory Group Directory P1 Group Directory P2 Group Directory Speed dial Prot...

Page 45: ...Page 22 Service Guide OKIFAX 5700 5900 Chapter 1 General Information Active Memory Files P1...

Page 46: ...Copyright 1998 Okidata Division of OKI America Inc All rights reserved See the OKIDATA Business Partner Exchange BPX for any updates to this material http bpx okidata com...

Page 47: ...00 5900 Chapter 1 General Information Active Memory Files P2 Copyright 1998 Okidata Division of OKI America Inc All rights reserved See the OKIDATA Business Partner Exchange BPX for any updates to thi...

Page 48: ...on Prints the information of no paper no toner reception l Entries is the number of received communication times stored in the memory l Pages is the number of total pages of the reception messages sto...

Page 49: ...ling RX prints the communication date and time distant station ID and Mode l 7 PERSONAL BOX Confidential Bulletin Poll Prints the opened condition of Personal Box l Mode shows the type of Box l Entrie...

Page 50: ...hen the report was printed 3 Sender ID 4 Total TX and total RX time 5 Date of transmission or reception 6 Time when the communication started 7 Length of time for which the OKIFAX 5700 5900 was connec...

Page 51: ...G4 TX FWD T FWD R BATCH XX Box No 10 Total number of pages 11 Result of the communication OK NO STOP BUSY PAPER COMP Completion of a broadcast S JAM R JAM COVER CANCEL PUNIT l 12 Service code Copyrig...

Page 52: ...Page 26 Service Guide OKIFAX 5700 5900 Chapter 1 General Information Message Confirmation Normal Report...

Page 53: ...Copyright 1998 Okidata Division of OKI America Inc All rights reserved See the OKIDATA Business Partner Exchange BPX for any updates to this material http bpx okidata com...

Page 54: ...Page 27 Service Guide OKIFAX 5700 5900 Chapter 1 General Information Memory Confirmation Error Report...

Page 55: ...letin Poll TX CALLING G4 G4 TX FWD T FWD R BATCH XX Box No 10 Total number of pages 11 Result of the communication OK NO STOP BUSY PAPER COMP Completion of a broadcast S JAM RJAM COVER CANCEL PUNIT l...

Page 56: ...Page 28 Service Guide OKIFAX 5700 5900 Chapter 1 General Information Broadcast Entry Report P1...

Page 57: ......

Page 58: ...Copyright 1998 Okidata Division of OKI America Inc All rights reserved See the OKIDATA Business Partner Exchange BPX for any updates to this material http bpx okidata com...

Page 59: ...5900 Chapter 1 General Information Broadcast Entry Report P2 Copyright 1998 Okidata Division of OKI America Inc All rights reserved See the OKIDATA Business Partner Exchange BPX for any updates to th...

Page 60: ...Page 30 Service Guide OKIFAX 5700 5900 Chapter 1 General Information Broadcast Entry Report P1...

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Page 62: ...Copyright 1998 Okidata Division of OKI America Inc All rights reserved See the OKIDATA Business Partner Exchange BPX for any updates to this material http bpx okidata com...

Page 63: ...Page 31 Service Guide OKIFAX 5700 5900 Chapter 1 General Information Broadcast Entry Report P2...

Page 64: ......

Page 65: ...Copyright 1998 Okidata Division of OKI America Inc All rights reserved See the OKIDATA Business Partner Exchange BPX for any updates to this material http bpx okidata com...

Page 66: ...and time when the report was printed 3 Sender ID 4 Required transmission address Speed dial 5 Registered location ID 6 Required transmission address Ten key dial Copyright 1998 Okidata Division of OK...

Page 67: ...Page 33 Service Guide OKIFAX 5700 5900 Chapter 1 General Information Broadcast Confirmation Report P1...

Page 68: ......

Page 69: ...Copyright 1998 Okidata Division of OKI America Inc All rights reserved See the OKIDATA Business Partner Exchange BPX for any updates to this material http bpx okidata com...

Page 70: ...00 Chapter 1 General Information Broadcast Confirmation Report P2 Copyright 1998 Okidata Division of OKI America Inc All rights reserved See the OKIDATA Business Partner Exchange BPX for any updates t...

Page 71: ...Page 35 Service Guide OKIFAX 5700 5900 Chapter 1 General Information Broadcast Confirmation Report P1...

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Page 73: ...Copyright 1998 Okidata Division of OKI America Inc All rights reserved See the OKIDATA Business Partner Exchange BPX for any updates to this material http bpx okidata com...

Page 74: ...Page 36 Service Guide OKIFAX 5700 5900 Chapter 1 General Information Broadcast Confirmation Report P2...

Page 75: ......

Page 76: ...Copyright 1998 Okidata Division of OKI America Inc All rights reserved See the OKIDATA Business Partner Exchange BPX for any updates to this material http bpx okidata com...

Page 77: ...inted 3 Sender ID 4 Total numbers of pages in particular communication 5 Specified transmission time Time is not printed by automatic print out mode 6 Total transmission time 7 Required transmission a...

Page 78: ...fication of the result of communication Copyright 1998 Okidata Division of OKI America Inc All rights reserved See the OKIDATA Business Partner Exchange BPX for any updates to this material http bpx o...

Page 79: ...Page 38 Service Guide OKIFAX 5700 5900 Chapter 1 General Information Configuration P1...

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Page 81: ...Copyright 1998 Okidata Division of OKI America Inc All rights reserved See the OKIDATA Business Partner Exchange BPX for any updates to this material http bpx okidata com...

Page 82: ...5700 5900 Chapter 1 General Information Configuration P2 Copyright 1998 Okidata Division of OKI America Inc All rights reserved See the OKIDATA Business Partner Exchange BPX for any updates to this m...

Page 83: ...Page 40 Service Guide OKIFAX 5700 5900 Chapter 1 General Information Configuration P3...

Page 84: ...Copyright 1998 Okidata Division of OKI America Inc All rights reserved See the OKIDATA Business Partner Exchange BPX for any updates to this material http bpx okidata com...

Page 85: ...Page 41 Service Guide OKIFAX 5700 5900 Chapter 1 General Information Configuration P1...

Page 86: ......

Page 87: ...Copyright 1998 Okidata Division of OKI America Inc All rights reserved See the OKIDATA Business Partner Exchange BPX for any updates to this material http bpx okidata com...

Page 88: ...tle of the report 2 Date and time when the report was printed 3 Sender ID 4 User programmed function parameters Machine Settings No 10 to No 28 l Dial Options No 40 to No 52 l Incoming Options No 60 t...

Page 89: ...f the ID of this machine is not registered the ID is left blank and its line itself is left blank 9 The item is left blank when an ISDN board is mounted However printed when Service Bit ON 10 Printed...

Page 90: ...Page 43 Service Guide OKIFAX 5700 5900 Chapter 1 General Information Telephone Directory P1...

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Page 92: ...Copyright 1998 Okidata Division of OKI America Inc All rights reserved See the OKIDATA Business Partner Exchange BPX for any updates to this material http bpx okidata com...

Page 93: ...Page 44 Service Guide OKIFAX 5700 5900 Chapter 1 General Information Telephone Directory P2...

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Page 95: ...Copyright 1998 Okidata Division of OKI America Inc All rights reserved See the OKIDATA Business Partner Exchange BPX for any updates to this material http bpx okidata com...

Page 96: ...Page 45 Service Guide OKIFAX 5700 5900 Chapter 1 General Information Telephone Directory P3...

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Page 98: ...Copyright 1998 Okidata Division of OKI America Inc All rights reserved See the OKIDATA Business Partner Exchange BPX for any updates to this material http bpx okidata com...

Page 99: ...Page 46 Service Guide OKIFAX 5700 5900 Chapter 1 General Information Telephone Directory P4...

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Page 101: ...Copyright 1998 Okidata Division of OKI America Inc All rights reserved See the OKIDATA Business Partner Exchange BPX for any updates to this material http bpx okidata com...

Page 102: ...Page 47 Service Guide OKIFAX 5700 5900 Chapter 1 General Information Telephone Directory P5...

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Page 104: ...Copyright 1998 Okidata Division of OKI America Inc All rights reserved See the OKIDATA Business Partner Exchange BPX for any updates to this material http bpx okidata com...

Page 105: ...Page 48 Service Guide OKIFAX 5700 5900 Chapter 1 General Information Telephone Directory P1...

Page 106: ...Copyright 1998 Okidata Division of OKI America Inc All rights reserved See the OKIDATA Business Partner Exchange BPX for any updates to this material http bpx okidata com...

Page 107: ...Page 49 Service Guide OKIFAX 5700 5900 Chapter 1 General Information Telephone Directory P2...

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Page 109: ...Copyright 1998 Okidata Division of OKI America Inc All rights reserved See the OKIDATA Business Partner Exchange BPX for any updates to this material http bpx okidata com...

Page 110: ...Page 50 Service Guide OKIFAX 5700 5900 Chapter 1 General Information Telephone Directory P3...

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Page 112: ...Copyright 1998 Okidata Division of OKI America Inc All rights reserved See the OKIDATA Business Partner Exchange BPX for any updates to this material http bpx okidata com...

Page 113: ...Page 51 Service Guide OKIFAX 5700 5900 Chapter 1 General Information Telephone Directory P4...

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Page 115: ...Copyright 1998 Okidata Division of OKI America Inc All rights reserved See the OKIDATA Business Partner Exchange BPX for any updates to this material http bpx okidata com...

Page 116: ...Page 52 Service Guide OKIFAX 5700 5900 Chapter 1 General Information Telephone Directory P5...

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Page 118: ...Copyright 1998 Okidata Division of OKI America Inc All rights reserved See the OKIDATA Business Partner Exchange BPX for any updates to this material http bpx okidata com...

Page 119: ...Page 53 Service Guide OKIFAX 5700 5900 Chapter 1 General Information Telephone Directory P6...

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Page 121: ...Copyright 1998 Okidata Division of OKI America Inc All rights reserved See the OKIDATA Business Partner Exchange BPX for any updates to this material http bpx okidata com...

Page 122: ...Page 54 Service Guide OKIFAX 5700 5900 Chapter 1 General Information Telephone Directory P7...

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Page 124: ...Copyright 1998 Okidata Division of OKI America Inc All rights reserved See the OKIDATA Business Partner Exchange BPX for any updates to this material http bpx okidata com...

Page 125: ...00 5900 Chapter 1 General Information Telephone Directory P8 Copyright 1998 Okidata Division of OKI America Inc All rights reserved See the OKIDATA Business Partner Exchange BPX for any updates to thi...

Page 126: ...ephone numbers Up to 40 digits 6 Programmed alternative destination ALT alternate TEL No telephone numbers 1 to 40 for OKIFAX 5700 1 to 80 for OKIFAX 5900 7 Programmed communication parameters When an...

Page 127: ...e 6 Communication time 7 Identification of the remote station 8 Mode of the communication CONF Confidential reception CALLED Memory reception B C Broadcast TX 9 Total number of reserved documents or t...

Page 128: ...ime for which the OKIFAX 5700 5900 was connected to the line 7 Identification of the remote station 8 Mode of the communication The stored confidential box number is printed in the MODE column l CONF...

Page 129: ...Page 59 Service Guide OKIFAX 5700 5900 Chapter 1 General Information Protocol Dump P1...

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Page 131: ...Copyright 1998 Okidata Division of OKI America Inc All rights reserved See the OKIDATA Business Partner Exchange BPX for any updates to this material http bpx okidata com...

Page 132: ...er 1 General Information Protocol Dump P2 1 Title of the report 2 Date and time when the report was printed 3 Sender ID 4 Date of communication 5 Time of communication 6 One message transmission recep...

Page 133: ...NSS NSC 13 Transmitted telephone number 14 Transmitted SEP SUB 15 Common information of ITU T V 34 TX RX 16 Modem trace 17 RX DIS DTC DCS NSF NSS NSC 18 Received telephone number 19 Received SEP SUB 2...

Page 134: ...Page 61 Service Guide OKIFAX 5700 5900 Chapter 1 General Information Self Diagnosis Report...

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Page 137: ...an HSP error occurs entry items shown below are printed HSP NG nn 6 The result of ISDN board test which is performed at self diagnosis shall be printed Error information at power on shall also be list...

Page 138: ...Copyright 1998 Okidata Division of OKI America Inc All rights reserved See the OKIDATA Business Partner Exchange BPX for any updates to this material http bpx okidata com...

Page 139: ...Page 62 Service Guide OKIFAX 5700 5900 Chapter 1 General Information Function List P1...

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Page 141: ...Copyright 1998 Okidata Division of OKI America Inc All rights reserved See the OKIDATA Business Partner Exchange BPX for any updates to this material http bpx okidata com...

Page 142: ...Page 63 Service Guide OKIFAX 5700 5900 Chapter 1 General Information Function List P2...

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Page 144: ...Copyright 1998 Okidata Division of OKI America Inc All rights reserved See the OKIDATA Business Partner Exchange BPX for any updates to this material http bpx okidata com...

Page 145: ...5700 5900 Chapter 1 General Information Function List P3 Copyright 1998 Okidata Division of OKI America Inc All rights reserved See the OKIDATA Business Partner Exchange BPX for any updates to this m...

Page 146: ...Page 65 Service Guide OKIFAX 5700 5900 Chapter 1 General Information Function List P1...

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Page 148: ...Copyright 1998 Okidata Division of OKI America Inc All rights reserved See the OKIDATA Business Partner Exchange BPX for any updates to this material http bpx okidata com...

Page 149: ...Page 66 Service Guide OKIFAX 5700 5900 Chapter 1 General Information Function List P2...

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Page 151: ...Copyright 1998 Okidata Division of OKI America Inc All rights reserved See the OKIDATA Business Partner Exchange BPX for any updates to this material http bpx okidata com...

Page 152: ...DE is skipped at the time of COUNTRY CODE USA of DEFAULT TYPE 1 ODA regardless of the xpara bit 3 Printed when the MFP option is specified in Mfpunlock setup 4 Printed when the ISDN option is mounted...

Page 153: ...setup 06 When all description conditions are met modes must be described in the FAX TEL TF TAD MEM l PC FWD sequence If any description condition is not met for a mode the mode must be omitted and the...

Page 154: ...Page 68 Service Guide OKIFAX 5700 5900 Chapter 1 General Information Group Directory...

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Page 156: ...Copyright 1998 Okidata Division of OKI America Inc All rights reserved See the OKIDATA Business Partner Exchange BPX for any updates to this material http bpx okidata com...

Page 157: ...Page 69 Service Guide OKIFAX 5700 5900 Chapter 1 General Information Group Directory P1...

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Page 159: ...Copyright 1998 Okidata Division of OKI America Inc All rights reserved See the OKIDATA Business Partner Exchange BPX for any updates to this material http bpx okidata com...

Page 160: ...5700 5900 Chapter 1 General Information Group Directory P2 Copyright 1998 Okidata Division of OKI America Inc All rights reserved See the OKIDATA Business Partner Exchange BPX for any updates to this...

Page 161: ...the list 2 Date and time when the list was printed 3 Sender ID 4 Registered Group No and ID 5 Registered location ID up to 15 characters Copyright 1998 Okidata Division of OKI America Inc All rights r...

Page 162: ...5700 5900 Chapter 1 General Information Protocol Dump P1 Copyright 1998 Okidata Division of OKI America Inc All rights reserved See the OKIDATA Business Partner Exchange BPX for any updates to this m...

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Page 166: ...ation 9 Total number of pages in communication 10 Identification of the result of the communication 11 Service code 12 D channel 13 B channel 14 COMMN MODE 15 COMMN SPEED 16 FLOW CONTROL PARAM 17 TID...

Page 167: ...5700 5900 Chapter 1 General Information NIC Configuration Copyright 1998 Okidata Division of OKI America Inc All rights reserved See the OKIDATA Business Partner Exchange BPX for any updates to this m...

Page 168: ...AX 5700 5900 Chapter 1 General Information Banner Sheet Copyright 1998 Okidata Division of OKI America Inc All rights reserved See the OKIDATA Business Partner Exchange BPX for any updates to this mat...

Page 169: ...Page 76 Service Guide OKIFAX 5700 5900 Chapter 2 Installation 2 1 General Setup Information The following flowchart outlines the installation procedure...

Page 170: ...Handbook 2 Memory board G4 option board LAN option board Second cassette unit etc Copyright 1998 Okidata Division of OKI America Inc All rights reserved See the OKIDATA Business Partner Exchange BPX...

Page 171: ...itude of 2500m 8020 feet and below l 5 Exposure Within five minutes at luminous intensity 2 000 lux l 6 Required space for installation The facsimile requires the space as shown below for safety and g...

Page 172: ...pace is necessary for having the telephone set 2 This space is necessary for removing the recording paper cassette 3 This space is necessary for installing the document stacker and allow space for the...

Page 173: ...Copyright 1998 Okidata Division of OKI America Inc All rights reserved See the OKIDATA Business Partner Exchange BPX for any updates to this material http bpx okidata com...

Page 174: ...ation 2 3 Unpacking Procedure 1 Remove tape on the top of the carton box and open its cover Figure 2 3 1 1 Unpacking Procedure 1 2 Take out the accessory box from the carton box See Figure below 2 3 3...

Page 175: ......

Page 176: ...Copyright 1998 Okidata Division of OKI America Inc All rights reserved See the OKIDATA Business Partner Exchange BPX for any updates to this material http bpx okidata com...

Page 177: ...ding to the following list Item No Name Quantity Remarks 1 OKIFAX 5700 5900 facsimile 1 2 AC power cord 1 3 I D unit 1 Already installed 4 Toner cartridge 1 5 Document stacker 1 6 Telephone line code...

Page 178: ...Items Image Drum ID Unit already installed l Toner cartridge l Recording paper l Document stacker l 2 Procedure 1 Toner cartridge Peel off the fixed tape attached to the tray paper l Open the cover to...

Page 179: ...ner deflection and peel off the seal gently Figure 2 5 3 Toner Cartridge Installation 3 Ensure that the plastic tab on the right hand side of the toner cartridge recess lines up with the groove on the...

Page 180: ...te About 250 sheets of the new paper can be set in the recording paper cassette Remove the paper cassette from the facsimile by pulling the cassette tab l Sheets must not exceed the paper full marker...

Page 181: ...Copyright 1998 Okidata Division of OKI America Inc All rights reserved See the OKIDATA Business Partner Exchange BPX for any updates to this material http bpx okidata com...

Page 182: ...ed voltage range and if so check that the power switch is turned OFF After turning off the power switch connect the female plug of the AC cord to the machine and insert the male plug of the AC cord to...

Page 183: ...nstallation 2 7 Telephone and Line Connections 1 Procedure Connect the lines l Copyright 1998 Okidata Division of OKI America Inc All rights reserved See the OKIDATA Business Partner Exchange BPX for...

Page 184: ...X 5700 5900 for shipment REMOVE THE IMAGE DRUM AND TONER FROM THE UNIT AND SHIP SEPARATELY Failure to do this will result in damage to the machine Copyright 1998 Okidata Division of OKI America Inc Al...

Page 185: ...ser s Functions 2 9 4 Location Program 2 9 5 Setup 2 9 6 User Default Setting 2 9 7 Technical Default Setting 2 9 8 Default Setting of Dial Parameters 2 9 9 Off line Tests 2 9 10 On line Tests Copyrig...

Page 186: ...esired function Speed Access l If the function is assigned a speed access number typing this number in at the menu display prompt in the first operational layer will bring up the setting or registrati...

Page 187: ...Page 86 Service Guide OKIFAX 5700 5900 Chapter 2 Installation User Functions...

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Page 192: ...Copyright 1998 Okidata Division of OKI America Inc All rights reserved See the OKIDATA Business Partner Exchange BPX for any updates to this material http bpx okidata com...

Page 193: ...ed and press the ENTER SHIFT RIGHT key 5 The display will be shown SETUP 6 You can access a desired function by switching among menus using SHIFT keys 2 Speed access 1 The machine is standby state wit...

Page 194: ...IFAX 5700 5900 Chapter 2 Installation 2 9 2 1 Technical Functions Operation 1 Select Menu is shown as below 1 Local Test 2 Technical Setup Go to Section 2 9 2 2 3 System Reset 4 Default Type Set 5 PC...

Page 195: ...Copyright 1998 Okidata Division of OKI America Inc All rights reserved See the OKIDATA Business Partner Exchange BPX for any updates to this material http bpx okidata com...

Page 196: ...Page 89 Service Guide OKIFAX 5700 5900 Chapter 2 Installation 2 9 2 2 Technical Functions Operation 2...

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Page 202: ...Copyright 1998 Okidata Division of OKI America Inc All rights reserved See the OKIDATA Business Partner Exchange BPX for any updates to this material http bpx okidata com...

Page 203: ...9 2 2 1 T1 TX Timer Value Set the T1 timer call connection wait time XTTO for transmission Copyright 1998 Okidata Division of OKI America Inc All rights reserved See the OKIDATA Business Partner Exch...

Page 204: ...mer for reception The time from issue of the first DIS to issue of a signal is checked If a time out occurs the line is disconnected Copyright 1998 Okidata Division of OKI America Inc All rights reser...

Page 205: ...seconds for which the fax detects the EOL interval during reception of phase C The fax disconnects the line when EOL cannot detect within T2 Timer Copyright 1998 Okidata Division of OKI America Inc Al...

Page 206: ...rion Registers the threshold value whether to transmit RTN or MCF signal when the error occurs in received data Copyright 1998 Okidata Division of OKI America Inc All rights reserved See the OKIDATA B...

Page 207: ...Adjusts the attenuation dB for the message send signal power level Adjusting value is 0 to 15dB in one dB steps Copyright 1998 Okidata Division of OKI America Inc All rights reserved See the OKIDATA B...

Page 208: ...tt Adjusts the attenuation dB for the send MF tone power level Adjusting the value is 0 to 15dB in one dB steps Copyright 1998 Okidata Division of OKI America Inc All rights reserved See the OKIDATA B...

Page 209: ...Adjusts the attenuation dB for the send MF tone power level Adjusting the value is 0 to 15dB in one dB steps Copyright 1998 Okidata Division of OKI America Inc All rights reserved See the OKIDATA Busi...

Page 210: ...elects the minimum ring detection time to meet country s requirements Adjusting time is 100MS to 990MS in 10MS steps Copyright 1998 Okidata Division of OKI America Inc All rights reserved See the OKID...

Page 211: ...Timing 100ms Selects the time from end of ring to CML ON Adjusting time is 100MS to 1900MS in 100MS steps Copyright 1998 Okidata Division of OKI America Inc All rights reserved See the OKIDATA Busines...

Page 212: ...g of LED printhead strobe signals 00000 11111 Selection of strobe width in LED head 00000 is lightest and 11111 is darkest Copyright 1998 Okidata Division of OKI America Inc All rights reserved See th...

Page 213: ...ec If this setting is ON the line will be monitored till the end of communication 1 Setting values ON Monitored continuously OFF Not monitored continuously The tone level can be adjusted by setting Mo...

Page 214: ...05 TSI print Determine whether a TSI is to be printed in the received image 1 Setting value ON Printed OFF Not printed When this setting is ON and TIME DATE PRINT is set to ALL a TSI is printed on all...

Page 215: ...age recording the line is switched to the facsimile If CNG is detected while the telephone is answering automatically reception starts immediately 1 Setting values OFF TYPE1 TYPE2 TYPE3 selectable Rel...

Page 216: ...able OFF Real time dialing is disabled accumulated dialing only TYPE1 Enabled when the external telephone is off hooked TYPE2 Enabled when the external telephone is off hooked or the HOOK key is press...

Page 217: ...mode the FAX mode will be selected automatically Related item Technical Function Setup No 22 T F tone l attenuator User Functions Incoming Options No 62 T F timer l Prg 09 MDY DMY Select a date displa...

Page 218: ...n etc 1 Setting value ON Added OFF Not added During speed dial transmission this setting is ignored because communication parameters are referenced This setting affects the following settings Copyrigh...

Page 219: ...modem transmission speed 1 Setting values 33 6 28 8 14 4 9 6 4 8k bps selectable 14 T1 TX timer value Set the T1 timer call connection wait time XTTO for transmission T1 TX is a time to detect up to 3...

Page 220: ...ed within the timer set time the fax disconnects the line 1 Setting values 1 255 selectable in 100 ms steps Enter a value with ten keys Actual value Set value x 100 ms Suppose the set value is 060 the...

Page 221: ...hen the error occurs in received data 1 Setting values 00 99 selectable in 1 steps Enter a value with ten keys 19 Off hook bypass Determine whether on hook is regarded as off hook Switches the functio...

Page 222: ...uld meet your country s regulations Some country s may specify the power level at telephone exchange In that case you should subtract the specified level from the line cable attenuation to determine t...

Page 223: ...electable in 100 ms steps Enter a value with ten keys Actual value Set value x 100 ms Suppose the set value is 03 then 03 x 100 ms 300 ms Copyright 1998 Okidata Division of OKI America Inc All rights...

Page 224: ...Note1 When the rank marking of the new replaced LED print head new part is same as that of the old used LED print head old part you do not always have to set the LED print head strobe signal Note2 Int...

Page 225: ...Copyright 1998 Okidata Division of OKI America Inc All rights reserved See the OKIDATA Business Partner Exchange BPX for any updates to this material http bpx okidata com...

Page 226: ...e Set the V 34 modem symbol rate 1 Setting values 2400 2800 3200 3429 selectable 31 NSF switch Determine whether the NSS NSF signal is to be sent out 1 Setting values ON Sent OFF Not sent If data is t...

Page 227: ...priority Determines whether the personal ID or TSI is given priority during LCD display and printing 1 Setting values ID Personal ID is given priority TSI TSI is given priority 33 Toner counter clear...

Page 228: ...n from a telephone set connected parallel to the telephone line For the detail see section 2 9 2 6 Outline of Parallel Pick Up 1 Setting values ON Enabled OFF Disabled Copyright 1998 Okidata Division...

Page 229: ...as follows ON 2560 KB OFF 1844 KB Note When this setting is set to ON the memory capacities decreases to 716k bytes 36 JBIG facility Set up the encoding JBIG 1 Setting values ON OFF Only OKIFAX 5900 3...

Page 230: ...ing back tone within a predetermined time If the operator at the called side does not lift the handset within the predetermined time the machine automatically starts a document receiving operation Voi...

Page 231: ...Notes 1 Ring Back Tone 1 sec ON 3 2 sec OFF 2 When you want to talk by phone pick up handset 3 The called party can send CED to the calling party immediately to start FAX communication if the CNG is...

Page 232: ...ect CNG signal during working of TEL FAX mode LCD display indicates LIFT HANDSET Copyright 1998 Okidata Division of OKI America Inc All rights reserved See the OKIDATA Business Partner Exchange BPX fo...

Page 233: ...your messages l TAD records your speech and switches an automatic voice message response to the calling station l Note 1 A choice of TAD mode is available by technical Function Setup No 06 Note 2 The...

Page 234: ...to standby state 2 In case of TYPE 3 The fax does not detect CNG signal during 15 seconds from TAD operation starting The fax starts CNG signal detection after 15 seconds from TAD operation When the f...

Page 235: ...Copyright 1998 Okidata Division of OKI America Inc All rights reserved See the OKIDATA Business Partner Exchange BPX for any updates to this material http bpx okidata com...

Page 236: ...ets B A A and A are connected to a telephone line Since A A and A are connected to the line via fax off hook status of any of the telephone sets can be detected by the OFF HOOK Detector 16 in the bloc...

Page 237: ...side view...

Page 238: ......

Page 239: ...Copyright 1998 Okidata Division of OKI America Inc All rights reserved See the OKIDATA Business Partner Exchange BPX for any updates to this material http bpx okidata com...

Page 240: ...explains the items usually set up by general users Select Menu is shown as below l 1 Delayed TX 2 Delayed Batch TX 3 Priority TX 4 Confidential TX 5 Relay initiate TX 6 Polling TX RX 7 Print From Memo...

Page 241: ...Copyright 1998 Okidata Division of OKI America Inc All rights reserved See the OKIDATA Business Partner Exchange BPX for any updates to this material http bpx okidata com...

Page 242: ...TION PROGRAM indicated by the blinking cursor is selected and press the ENTER SHIFT RIGHT key 5 The display will be shown LOCATION PROGRAM and you can access a desired function by switching among menu...

Page 243: ...Page 116 Service Guide OKIFAX 5700 5900 Chapter 2 Installation 2 9 4 1 Select Menu is shown as below 1 Speed Dial 2 Group 3 Batch TX Time 4 Forwarding No 5 Forward ON P ERR 6 Relay Report No...

Page 244: ...Copyright 1998 Okidata Division of OKI America Inc All rights reserved See the OKIDATA Business Partner Exchange BPX for any updates to this material http bpx okidata com...

Page 245: ...ALT can register only One touch key The HYPHEN key is prohibited when country code is set to FRE 3 Communication parameter Communication speeds 33 6 28 8 14 4 9 6 4 8k bps Echo protection ON OFF The...

Page 246: ...Copyright 1998 Okidata Division of OKI America Inc All rights reserved See the OKIDATA Business Partner Exchange BPX for any updates to this material http bpx okidata com...

Page 247: ...n keys 0 9 PAUSE HYPHEN SPACE 5 Forward ON P ERR Specify the destination of forwarding for no toner no paper reception When the transfer destination telephone number is set Forwarding can be transmitt...

Page 248: ......

Page 249: ...n SETUP and you can access a desired function by switching among menus using SHIFT keys and press the ENTER SHIFT RIGHT key 1 Select Menu is shown as below Note There are two methods for accessing a d...

Page 250: ...Copyright 1998 Okidata Division of OKI America Inc All rights reserved See the OKIDATA Business Partner Exchange BPX for any updates to this material http bpx okidata com...

Page 251: ...month year 1 Setting values Year 1998 2097 Month 1 12 Day 1 31 vary with years and months Time 00 00 to 23 59 When the clock adjustment screen is selected the current time is displayed When invalid d...

Page 252: ...rvice Guide OKIFAX 5700 5900 Chapter 2 Installation 2 9 5 2 ID Password Programming 01 TSI CSI 02 Sender ID 03 Personal Box 04 Mem Password 05 Restrict ID 06 ISDN TID Country Code ISDN No ISDN ID 07 I...

Page 253: ...Copyright 1998 Okidata Division of OKI America Inc All rights reserved See the OKIDATA Business Partner Exchange BPX for any updates to this material http bpx okidata com...

Page 254: ...ENTER WHEN DONE is displayed It will not change if all characters are erased by pressing the CLEAR key 2 Enter the TSI CSI with a maximum of 20 characters numerical characters and space Copyright 199...

Page 255: ...Page 123 Service Guide OKIFAX 5700 5900 Chapter 2 Installation 2 9 5 2 2 Sender ID This function is used to register a sender ID Table 2 9 5 2 ID Password Prg 1 3 No Item Specifications...

Page 256: ...Either sub frame or Oki mode NSF can be selected When a confidential box is opened a password must be registered so that other persons cannot print data Password 4 digits 0 9 only 3 Bulletin Poll A bo...

Page 257: ...entered password cannot be checked on the machine However it can be checked using RMCS 06 ISDN TID Set a terminal ID 1 Setting values This setting consists of the following Country code 3 characters d...

Page 258: ...19 characters digits only The setting data must be transferred to the G4 board Copyright 1998 Okidata Division of OKI America Inc All rights reserved See the OKIDATA Business Partner Exchange BPX for...

Page 259: ...OFF ON 15 TX Mode Default STANDARD FINE EXTRA FINE PHOTO LIGHT NORMAL DARK 16 No Toner Mem RX OFF ON 17 Mem Full Save OFF ON 18 Instant Dialing OFF ON 19 Restrict Access OFF ON 20 ECM Function OFF ON...

Page 260: ......

Page 261: ......

Page 262: ......

Page 263: ...de can be made only when 2nd tray is mounted 3 This mode cannot be made when Default type is set to 1 and Country code is set to USA 4 This mode can be made only when ISDN option board is installed FU...

Page 264: ...Page 125 Service Guide OKIFAX 5700 5900 Chapter 2 Installation 2 9 5 3 1 Auto Answer Mode This function is used to set up the auto answer mode...

Page 265: ...FROM MEMORY directly without returning to the standby mode you need not enter the password again The G4 model does not have T F and TAD modes Copyright 1998 Okidata Division of OKI America Inc All rig...

Page 266: ...5700 5900 Chapter 2 Installation 2 9 5 3 2 TX Mode Default This function is used to set default values for the transmission mode selected with a document set in the feeder Table 2 9 5 3 Machine Settin...

Page 267: ...ry is has not been written with data in the new mode after switching between modes under the above condition the password need not been entered again 4 PC mode PCFAX mode This mode can be selected onl...

Page 268: ...poor because the toner level is low 17 Memory full save When the memory becomes full during read the operator must determine whether the read pages are to be saved or canceled Determine whether the re...

Page 269: ...formed 1 Setting values ON ECM transmission performed OFF ECM transmission not performed 21 Closed network Set up closed network The TSI CSI of the remote machine is compared with the low order 4 digi...

Page 270: ...ting state The power save mode has reduced the power consump tion at standby to below 0 5 W 1 Setting values ON Switched OFF Not switched When Default Type is set to 1 and Country Code is set to USA t...

Page 271: ...Copyright 1998 Okidata Division of OKI America Inc All rights reserved See the OKIDATA Business Partner Exchange BPX for any updates to this material http bpx okidata com...

Page 272: ...Interval 1 to 6 FRE 1 to 12 FRE 42 Auto Start OFF ON 43 Dial Tone Detect OFF ON 44 Busy Tone Detect OFF ON 45 MF DP DP MF 46 Pulse Dial Rate 10 16 20 pps 47 Pulse Make Ratio 33 39 40 48 Pulse Dial Ty...

Page 273: ......

Page 274: ...nation of delivery machine specs and machine settings However numbers related to speed access are fixed If there are unselective options these numbers become discontinuous 1 This setting can be skippe...

Page 275: ...Copyright 1998 Okidata Division of OKI America Inc All rights reserved See the OKIDATA Business Partner Exchange BPX for any updates to this material http bpx okidata com...

Page 276: ...sing the START key after specifying a destination with a speed dial key 1 Setting values ON Automatic origination OFF Call is not originated until START key is pressed 43 Dial Tone Detect Determine wh...

Page 277: ...number 10 N Dial the number obtained by subtracting the selected number from the selected number N 1 Dial the number obtained by adding 1 to the selected number Selection is skipped over when the ISD...

Page 278: ...d for connecting the PBX line to the public line 1 Setting values OFF 1 to 4 digit access digit digits only Access digits are validated when a numeric value is entered All spaces OFF Selection is skip...

Page 279: ...redial tries 1 After the first digit is entered ENTER WHEN DONE is displayed It will not change if all characters are erased by pressing the CLEAR key Copyright 1998 Okidata Division of OKI America I...

Page 280: ...st digit is entered ENTER WHEN DONE is displayed It will not change if all characters are erased by pressing the CLEAR key 1 When National code is set to FRE the following screen appears Copyright 199...

Page 281: ...a PBX line to the public line OFF appears when spaces are entered for all digits Movement and display of cursor during input of spaces and digits The blinking cursor moves to the first digit position...

Page 282: ...Copyright 1998 Okidata Division of OKI America Inc All rights reserved See the OKIDATA Business Partner Exchange BPX for any updates to this material http bpx okidata com...

Page 283: ...oming Options 60 Incoming Ring OFF ON DRC 61 Remote Receive OFF 00 11 22 33 44 55 66 77 88 99 62 T F Timer Programming 20 35SEC 63 Continuous Tone OFF ON 64 PC FAX Switch OFF ON 65 CNG Count 1 to 5 65...

Page 284: ......

Page 285: ...d access are fixed If there are unselective options these numbers become discontinuous 1 This setting can be skipped when ISDN board is installed However this setting can be made only when service bit...

Page 286: ...sking is done by XPARA In this case if SERVICE BIT is turned OFF with this setting set to DRC setting is changed from DRC to the default i e initial value provided for each default type If COUNTRY COD...

Page 287: ...tting values ON Selects the FAX reception mode Fax transfers received faxes directly to PC OFF Does not select the FAX reception mode reception disabled Fax receives and prints the message 65 CNG Coun...

Page 288: ...ted SET Remembered Selection is skipped over when the ISDN board is mounted selection allowed if SERVICE BIT ON When changing the country code this setting is forcibly set to OFF In case of applicable...

Page 289: ...5 5 1 CNG Count OKIFAX 5700 5900 1 After the first digit is entered ENTER WHEN DONE is displayed Copyright 1998 Okidata Division of OKI America Inc All rights reserved See the OKIDATA Business Partner...

Page 290: ...Options 70 MCF Single Loc OFF ON 71 MCF Multi Loc OFF ON 72 Image in MCF OFF ON 73 Error Report MCF OFF ON Copyright 1998 Okidata Division of OKI America Inc All rights reserved See the OKIDATA Busine...

Page 291: ...Page 136 Service Guide OKIFAX 5700 5900 Chapter 2 Installation 2 9 5 5 2 Distinctive Ring This function is used to make settings for distinctive ring learning remembrance and detection...

Page 292: ...No Item Specifications...

Page 293: ...72 Image in MCF Determine whether a multi location transmission result report is to be output automatically 1 Setting values ON Report is output automatically OFF Report is not output automatically 7...

Page 294: ...ter 2 Installation 2 9 5 7 LAN Options 80 Auto Tray Switch OFF ON 81 Paper Size Check OFF ON 82 LAN Print Timeout 5SEC 30SEC 5MIN 83 IP Address See Section 2 9 5 7 1 84 Subnet Mask See Section 2 9 5 7...

Page 295: ...TER key 3 If an HSP error occurs FUNC NOT AVAIL is indicated during 3 seconds by pressing ENTER key 4 When there is case where NIC card cannot be supported these mode will not be displayed Copyright 1...

Page 296: ...fore starting printing and detects the paper size and jam after starting printing OFF Does not issues a paper request directly before starting printing nor detect the paper size and jam after starting...

Page 297: ...n setting 1 Setting values 32 bits are divided into four 8 bit decimal values for setting The decimal values are separated by dots as shown below 206 181 233 2 If a LAN option is installed this settin...

Page 298: ...ed during the data reception the machine returns to the LAN OPTIONS menu screen after FUNC NOT AVAIL is displayed during 3 seconds 2 When three digits of the network ID or host ID have been entered th...

Page 299: ...n numeric entry between dots is determined as shown below 3 digit entry When 3 digits are entered l Less than 3 digits When the SHIFT key is pressed l 8 The value that can be entered ranges from 0 to...

Page 300: ...s function is used to display the subnet address from the NIC confirm the data from the terminal and change settings Copyright 1998 Okidata Division of OKI America Inc All rights reserved See the OKID...

Page 301: ...on is used to display the gateway address from the NIC confirm the data from the terminal and change settings NIC option setting Copyright 1998 Okidata Division of OKI America Inc All rights reserved...

Page 302: ...5700 5900 Chapter 2 Installation 2 9 6 User Default Setting Copyright 1998 Okidata Division of OKI America Inc All rights reserved See the OKIDATA Business Partner Exchange BPX for any updates to this...

Page 303: ...0 5900 Chapter 2 Installation 2 9 7 Technical Default Setting Copyright 1998 Okidata Division of OKI America Inc All rights reserved See the OKIDATA Business Partner Exchange BPX for any updates to th...

Page 304: ...Page 144 Service Guide OKIFAX 5700 5900 Chapter 2 Installation 2 9 8 Default Setting of Dial Parameters...

Page 305: ...Copyright 1998 Okidata Division of OKI America Inc All rights reserved See the OKIDATA Business Partner Exchange BPX for any updates to this material http bpx okidata com...

Page 306: ......

Page 307: ...CPU RAM check l PROG version printing l RAM check l DPRAM check l 3 Printing function 2 Operations 1 The machine is standby state with no document 2 Press the MENU EXIT key once 3 Press the RESOLUTION...

Page 308: ......

Page 309: ...Page 146 Service Guide OKIFAX 5700 5900 Chapter 2 Installation 2 9 9 1 Self Diagnosis Flow To check ROMs RAMs and printing function Test report will be automatically printed out...

Page 310: ...Copyright 1998 Okidata Division of OKI America Inc All rights reserved See the OKIDATA Business Partner Exchange BPX for any updates to this material http bpx okidata com...

Page 311: ...Page 147 Service Guide OKIFAX 5700 5900 Chapter 2 Installation Self Diagnosis Report...

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Page 313: ......

Page 314: ......

Page 315: ...ard test which is performed at self diagnosis shall be printed Error information at power on shall also be listed partially When an ISDN error occurs entry items shown below are printed ISDN board NG...

Page 316: ...e that the telephone number of the remote machine is shown on the display 5 Press the START COPY button 6 Typical message transmission flow is described in Figure 2 9 10 1 2 Reception 1 Use another ma...

Page 317: ...Page 149 Service Guide OKIFAX 5700 5900 Chapter 2 Installation 2 9 10 1 Typical Transmission Flow Diagram Typical Transmission Flow...

Page 318: ...Figure 2 9 10 1 Copyright 1998 Okidata Division of OKI America Inc All rights reserved See the OKIDATA Business Partner Exchange BPX for any updates to this material http bpx okidata com...

Page 319: ...on 2 9 10 2 Typical Reception Transmission Diagram Typical Reception Flow Figure 2 9 10 2 Copyright 1998 Okidata Division of OKI America Inc All rights reserved See the OKIDATA Business Partner Exchan...

Page 320: ......

Page 321: ...al units 2 10 2 Memory Board Installation Instructions 2 10 3 Network Card Installation Instruction 2 10 4 G4 Board Installation Instruction Copyright 1998 Okidata Division of OKI America Inc All righ...

Page 322: ...C power cord l Note Unplug the AC power cord from the wall outlet first and then from the facsimile Do not remove unnecessary parts l Since screws and small parts are likely to be lost they should tem...

Page 323: ...nstallation Instruction 1 Remove Cover Rear Plate Rear 2 Connect Memory Board 3 Attach Plate Rear and Cover Rear Copyright 1998 Okidata Division of OKI America Inc All rights reserved See the OKIDATA...

Page 324: ...lation Instruction 1 Remove Cover Rear Plate Rear and 2 piece of Plate dummy 2 Connect Network card with Adapter board then mount it into the room Before installation check 1 of Dipswitch should be ON...

Page 325: ...dapter board with 2 each screw Then fix Plate Rear 4 Attach Cover Rear Copyright 1998 Okidata Division of OKI America Inc All rights reserved See the OKIDATA Business Partner Exchange BPX for any upda...

Page 326: ...Remove Cover Rear Plate Rear and 2 piece of Plate dummy Caution Remove only lower Plate dummy 2 Connect Network card with Adapter board then mount it into the room Before installation check 1 of Dipsw...

Page 327: ...dapter board with 2 each screw Then fix Plate Rear 4 Attach Cover Rear Copyright 1998 Okidata Division of OKI America Inc All rights reserved See the OKIDATA Business Partner Exchange BPX for any upda...

Page 328: ...hapter 3 Brief Technical Description Electrophotographic Process Flow Copyright 1998 Okidata Division of OKI America Inc All rights reserved See the OKIDATA Business Partner Exchange BPX for any updat...

Page 329: ...oltage to the charge roller When the applied DC voltage exceeds a threshold value charging of the drum begins 2 Exposure Light emitted from the LED head irradiates the negatively charged surface The p...

Page 330: ...erred to the upper side of the recording paper by the positive charge on the lower side of the paper 5 Fusing The unfused toner image is fused on the paper under heat and pressure as it passes between...

Page 331: ...ists of six essential processes The following Figure 3 2 1 provides a general description Process 1 Charging 2 Exposure 3 Developing 4 Transfer 5 Fusing 6 Cleaning Figure 3 2 1 Actual EP Process Copyr...

Page 332: ...USA Canada WN5 INT L DN5 GER FN5 UK France Operation panel assembly unit l P76 Main P77 One touch High Voltage Power Unit l H10 Toner Lock Board l TLK Low Voltage Power Unit l MPW2520 120V MPW2420 23...

Page 333: ...Page 160 Service Guide OKIFAX 5700 5900 Chapter 3 Brief Technical Description 3 4 Overall Dimension and Mechanical Structure Figure 3 4 1 Overall Dimension and Mechanical Structure 1 2...

Page 334: ......

Page 335: ...Copyright 1998 Okidata Division of OKI America Inc All rights reserved See the OKIDATA Business Partner Exchange BPX for any updates to this material http bpx okidata com...

Page 336: ...for replacement of assemblies and units in the field 4 1 Precautions for Parts Replacement 4 2 Tools 4 3 How to Disassemble and Reassemble Copyright 1998 Okidata Division of OKI America Inc All right...

Page 337: ...the following sequence 1 Turn off o the power switch of the machine 2 Disconnect the AC inlet plug of the AC cord from the AC receptacle 3 Disconnect the line cable from the machine b Reconnect the ma...

Page 338: ...ely to be lost they should temporarily be attached to the original positions during disassembly 7 When handling IC s such as microprocessors ROMs and RAMs or circuit boards do not wear gloves that are...

Page 339: ...he replaced LED print head new part is the same as that of the used LED print head old part you do not always have to set the LED print head strobe time by the technical function Refer to chapter 5 Co...

Page 340: ...hows the tools required for the replacement of parts such as circuit boards and mechanical units Table 4 1 Tools Copyright 1998 Okidata Division of OKI America Inc All rights reserved See the OKIDATA...

Page 341: ...mbly 4 3 How to Disassemble and Reassemble This section explains how to disassemble and reassemble the fax Figure 4 3 shows the disassembly procedure flow as generalization l The detailed disassembly...

Page 342: ......

Page 343: ...Copyright 1998 Okidata Division of OKI America Inc All rights reserved See the OKIDATA Business Partner Exchange BPX for any updates to this material http bpx okidata com...

Page 344: ...FAX 5700 5900 Chapter 4 Disassembly Whole Unit Picture Copyright 1998 Okidata Division of OKI America Inc All rights reserved See the OKIDATA Business Partner Exchange BPX for any updates to this mate...

Page 345: ...1 Document Table Cover 1 Open the operation panel 2 Remove the cover by unscrewing four screws Copyright 1998 Okidata Division of OKI America Inc All rights reserved See the OKIDATA Business Partner E...

Page 346: ...w two screws 1 2 Slide the rear cover up slightly and pull it forward for removal 3 Remove the NCU cover by unscrewing one screw 2 Copyright 1998 Okidata Division of OKI America Inc All rights reserve...

Page 347: ...Chapter 4 Disassembly 4 3 3 Main Cover 1 After removing the document cover rear cover and NCU cover open the scanner unit and stacker cover Caution Secure the scanner unit by engaging its hooks with...

Page 348: ...3 Open the manual feed guide 4 First disengage the two hooks at the back Next remove the main cover with it lifted...

Page 349: ...Copyright 1998 Okidata Division of OKI America Inc All rights reserved See the OKIDATA Business Partner Exchange BPX for any updates to this material http bpx okidata com...

Page 350: ...the connector 2 Open the operation unit and slide it leftward for removal Caution Pull out the connector cable from the frame Copyright 1998 Okidata Division of OKI America Inc All rights reserved See...

Page 351: ...move the NCU board by unscrewing two screws Caution Earth cable position is different from each machine version Copyright 1998 Okidata Division of OKI America Inc All rights reserved See the OKIDATA B...

Page 352: ...Board 1 Remove the plate by unscrewing two screws 1 2 Remove the MODEM board by unscrewing one screw 2 Copyright 1998 Okidata Division of OKI America Inc All rights reserved See the OKIDATA Business P...

Page 353: ...he rear plate 2 Unscrew four screws 2 and take out the package plate Caution Before taking out the package plate disconnect the connector of Battery Copyright 1998 Okidata Division of OKI America Inc...

Page 354: ...173 Service Guide OKIFAX 5700 5900 Chapter 4 Disassembly 4 3 8 Scanner Unit CIS 1 Disconnect six connectors CN8 9 13 14 15 and SP 2 Remove four cores 3 Remove the torque limiter by unscrewing two scr...

Page 355: ...able from the stacker frame and remove the scanner unit Copyright 1998 Okidata Division of OKI America Inc All rights reserved See the OKIDATA Business Partner Exchange BPX for any updates to this mat...

Page 356: ...3 9 Stacker Frame 1 Remove the AC inlet and unscrew three screws to remove the stacker frame Copyright 1998 Okidata Division of OKI America Inc All rights reserved See the OKIDATA Business Partner Exc...

Page 357: ...ables 2 Remove the shield by unscrewing one screw 3 Remove the printer unit by unscrewing six screws Caution The number of pins of the CN2 connector is the same as that of the CN3 connector however co...

Page 358: ...Copyright 1998 Okidata Division of OKI America Inc All rights reserved See the OKIDATA Business Partner Exchange BPX for any updates to this material http bpx okidata com...

Page 359: ...4 3 11 Fan and Fan Guard 1 Disconnect the connector cable and remove the fan and fan guard Copyright 1998 Okidata Division of OKI America Inc All rights reserved See the OKIDATA Business Partner Excha...

Page 360: ...plate by unscrewing six screws 2 Unscrew four screws and disconnect two connector cables then slide the main board for removal Copyright 1998 Okidata Division of OKI America Inc All rights reserved S...

Page 361: ...move both boards at the same time Unscrew one ground screw and remove the ground cable from the AC inlet 2 Disconnect two connectors to separate two boards 3 Remove the contact assembly Caution Never...

Page 362: ...OKIFAX 5700 5900 Chapter 4 Disassembly 4 3 14 Disassembling the Operation Unit 1 Remove the paper guide U assembly by unscrewing two screws 2 Unscrew 22 screws and disengage six hooks to remove the P...

Page 363: ...e P77 board Caution The white connector is a spring connector Be careful not to damage the connector when disconnecting it Copyright 1998 Okidata Division of OKI America Inc All rights reserved See th...

Page 364: ...mbling the Operation Unit Paper guide U Assembly Separation Rubber The Separation Rubber can be removed from the Paper Guide U Assembly Feed Roller 1 Remove the ground cbale by removing the two screws...

Page 365: ...preading and holding up the part of the fixing hooks Caution Be careful as not to break the shaft of the Exit Roller when removing Copyright 1998 Okidata Division of OKI America Inc All rights reserve...

Page 366: ...Unscrew two screws and remove the paper guide Removing the Paper Guide 1 Insert the screwdriver in the holes two in the paper guide and push the screwdriver in the direction of the arrow 1 to release...

Page 367: ...r guide while pressing the PC1 lever This is necessary to prevent the lever from sticking Copyright 1998 Okidata Division of OKI America Inc All rights reserved See the OKIDATA Business Partner Exchan...

Page 368: ...sengage the hook on the side where there is no connector Caution Pay attention to the orientation when reassembling it Caution Be careful not to damage the cable when disconnecting The cable is very t...

Page 369: ...17 PC1 PC2 Sensors 1 Disengage four hooks and remove the PC1 sensor 2 Pull out the PC2 sensor Copyright 1998 Okidata Division of OKI America Inc All rights reserved See the OKIDATA Business Partner E...

Page 370: ...in the direction of the arrow 1 then disconnect the cable Caution Be careful not to damage the portion 2 of the frame indicated by the arrow Copyright 1998 Okidata Division of OKI America Inc All righ...

Page 371: ...to remove the motor along with the bracket Caution Do not remove the four screws securing the motor 3 Remove the bracket and ground plate by unscrewing two screws 4 Remove the damper by unscrewing tw...

Page 372: ...nd screw positions 2 When installing the bracket and ground plate check for their positions Copyright 1998 Okidata Division of OKI America Inc All rights reserved See the OKIDATA Business Partner Exch...

Page 373: ...ide OKIFAX 5700 5900 Chapter 4 Disassembly 4 3 20 Disassembling the Printer Unit Drum Resist Motor 1 Remove the drum motor by unscrewing two screws 1 2 To remove the resist motor by unscrewing two scr...

Page 374: ...the bracket by releasing two hooks Copyright 1998 Okidata Division of OKI America Inc All rights reserved See the OKIDATA Business Partner Exchange BPX for any updates to this material http bpx okida...

Page 375: ...d latch slightly to pull the LED head out Next disconnect flexible cables two along with connectors Caution Disconnect the flexible cables with them inserted in connectors Copyright 1998 Okidata Divis...

Page 376: ...on Do not lose the springs 2 Remove the TLK cover by releasing hooks four Caution Pay attention to two springs 3 Remove the board by releasing hooks two Caution Do not break the hooks Be careful not t...

Page 377: ...e the Copy Stacker by pressing inward the two latches on it from the two reset levers 3 Remove the Copy Stacker by spreading it from the lower base Copyright 1998 Okidata Division of OKI America Inc A...

Page 378: ...sassembly 4 3 24 Fusing Unit Remove the Fusing Unit by removing the four screws 2 Copyright 1998 Okidata Division of OKI America Inc All rights reserved See the OKIDATA Business Partner Exchange BPX f...

Page 379: ...embly procedure up to the point of Main Cover removal Refer to section 4 3 3 2 Remove the Manual Feed Assembly by pressing inward the two retainers Copyright 1998 Okidata Division of OKI America Inc A...

Page 380: ...Do not lose the ground washer Do not bend the ground plate Do not damage the backup roller 3 Release the gear by unlocking the latch on the Lower Base 4 Lift the right side of the Transfer Roller and...

Page 381: ...First carry out the disassembly procedure up to the point of the Lower Base removal 2 Remove the One way Clutch Gear 3 Press the Resist Roller to the right side and lift up the left side of it then ta...

Page 382: ...te by pressing and holding the latches while shifting the Sensor Plate up and out Copyright 1998 Okidata Division of OKI America Inc All rights reserved See the OKIDATA Business Partner Exchange BPX f...

Page 383: ...ect guide assembly by releasing the left hand hook Reassembly Procedure Carry out reassembly by reversing the disassembly procedure Copyright 1998 Okidata Division of OKI America Inc All rights reserv...

Page 384: ...When the rank marking of the replaced LED print head new part is the same as that of the used LED print head old part you do not always have to set the LED print head drive time Adjustment 1 Turn AC...

Page 385: ...1 is the luminous inten sity ranking Note 2 When the head label of the replaced LED print head new part is the same as that of the used LED print head old part you do not always have to set the LED pr...

Page 386: ...und terminal l Specification 5 2V 4 l 3 5V DC Voltage Measurement point R76 board CN1 B10 A11 B11 and A12 pin and ground terminal l Specification 5 1V 4 l 4 8V DC Voltage Measurement point R76 board C...

Page 387: ...Copyright 1998 Okidata Division of OKI America Inc All rights reserved See the OKIDATA Business Partner Exchange BPX for any updates to this material http bpx okidata com...

Page 388: ...al Disassembly and Reassembly in Chapter 4 3 Connect extension cables to the R51 board 4 Connect the frequency counter for clock frequency digital voltmeter for power voltage and Oscilloscope for SIG...

Page 389: ...2 1 Measurement Points on R76 Board Copyright 1998 Okidata Division of OKI America Inc All rights reserved See the OKIDATA Business Partner Exchange BPX for any updates to this material http bpx okid...

Page 390: ...et for OKI INT ITU T document sample No 1 For the second or later cartridge to a new I D Unit The first toner cartridge installed in a new I D unit will have a decreased yield 1 2 I D Unit Image Drum...

Page 391: ...ording paper 3 MTBF The MTBF for the overall machine will exceed 3 000 hours of actual operation The MTBF will be measured at a confidence level of 95 under controlled laboratory conditions The MTBF w...

Page 392: ...this roller becomes dirty and the dirt causes misfeeding of documents perform this cleaning 2 3 Contact Image Sensor Check for accumulation of paper dust etc Clean with ethyl alcohol if necessary 3 4...

Page 393: ...Copyright 1998 Okidata Division of OKI America Inc All rights reserved See the OKIDATA Business Partner Exchange BPX for any updates to this material http bpx okidata com...

Page 394: ...l 1 Purpose A user can clear the image drum counter only when Change Drum Soon message is displayed and also check some of the other counters such as the print counter scan counter by using the key or...

Page 395: ...Copyright 1998 Okidata Division of OKI America Inc All rights reserved See the OKIDATA Business Partner Exchange BPX for any updates to this material http bpx okidata com...

Page 396: ...Maintenance 6 4 Printer Counter Display Clear Service 1 Purpose The service personnel can clear and check the following counters Image Drum l Toner l Image Drum Total l Print l Scan l 2 Procedure The...

Page 397: ...Copyright 1998 Okidata Division of OKI America Inc All rights reserved See the OKIDATA Business Partner Exchange BPX for any updates to this material http bpx okidata com...

Page 398: ...Page 203 Service Guide OKIFAX 5700 5900 Chapter 6 Cleaning and Maintenance 6 5 Self Diagnosis Test 1 Purpose To check ROMs RAMs and printing function 2 Procedure...

Page 399: ...Note 1 a indicates an alphanumeric character n indicates a numeric character 0 to 9 h indicates a hexadecimal...

Page 400: ...ag nn 22 In the Reverse Data command the HSK card could not transmit all the notification data from the higher modules In case a communication error has occurred between the HSP and host nn 00 Others...

Page 401: ...Page 204 Service Guide OKIFAX 5700 5900 Chapter 6 Cleaning and Maintenance 6 6 Sensor Calibration Test 1 Purpose To adjust the linearity of the contact image sensor output levels...

Page 402: ...Copyright 1998 Okidata Division of OKI America Inc All rights reserved See the OKIDATA Business Partner Exchange BPX for any updates to this material http bpx okidata com...

Page 403: ...intenance 6 7 LED Test 1 Purpose To check all LEDs on operation panel by lighting 2 Procedure Copyright 1998 Okidata Division of OKI America Inc All rights reserved See the OKIDATA Business Partner Ex...

Page 404: ...ntenance 6 8 Tone Send Test 1 Purpose To send the G3 tonal frequencies to the line 2 Procedure Copyright 1998 Okidata Division of OKI America Inc All rights reserved See the OKIDATA Business Partner E...

Page 405: ...0 Chapter 6 Cleaning and Maintenance 6 9 High Speed Modem Send Test Copyright 1998 Okidata Division of OKI America Inc All rights reserved See the OKIDATA Business Partner Exchange BPX for any updates...

Page 406: ...urpose To check the telephone line quality in combination with a remote station programmed to the high speed modem send test mode 2 Procedure Copyright 1998 Okidata Division of OKI America Inc All rig...

Page 407: ...requencies of tone dialing to the line 2 Procedure After the test press STOP key l Frequencies of MF tones are as follows 1 697 Hz 1209 Hz 2 697 Hz 1366 Hz 3 697 Hz 1477 Hz 4 770 Hz 1209 Hz 5 770 Hz 1...

Page 408: ...Copyright 1998 Okidata Division of OKI America Inc All rights reserved See the OKIDATA Business Partner Exchange BPX for any updates to this material http bpx okidata com...

Page 409: ...12 Tone TEL FAX 1 Purpose To check the pseudo ring back tone of TEL FAX automatic switching 2 Procedure Copyright 1998 Okidata Division of OKI America Inc All rights reserved See the OKIDATA Business...

Page 410: ...Purpose To analyze the transmitted received G3 protocol signals 2 Procedure Manual printout of the last communication l a Manual printout Copyright 1998 Okidata Division of OKI America Inc All rights...

Page 411: ...se To clear or initialize the following data to factory default settings a Location data b Configuration data default 2 Procedure Copyright 1998 Okidata Division of OKI America Inc All rights reserved...

Page 412: ...prepared for identifying an abnormal 4 status in details 21XX For error codes in Group 3 transmission phase B 29XX For error codes in Group 3 reception phase B 39XX For error codes in Group 3 receptio...

Page 413: ...G CSR is either not received or if received it is not authorized one 21E0 Contents of CM JM are faulty at transmission side 21E1 Phase 2 time out at transmission side 21E2 Phase 3 time out at transmis...

Page 414: ...t completed 6803 DCN received in response to NSF DIS without sending a signal picture 9080 Pressed STOP key 9081 T1 time out 9082 T2 time out 9083 T3 time out 9084 No recording paper 9087 Document jam...

Page 415: ...A1F Normal unspecified ON NG BA22 No circuit channel available Handling of the redial BA26 Network out of order BA29 Temporary failure Handling of the redial BA2A Switching equipment congestion ON NG...

Page 416: ...NG BC04 FRMR transmission ON NG BC05 The other party link disconnection ON NG BC08 T3 timeout ON NG BD01 SABME wait time out ON NG Bch layer 3 B201 The other party terminal busy ON NG B203 Incorrect...

Page 417: ...her than zero ON NG B24B Call setting problem facility length other than zero ON NG Bch layer 4 B702 Reception TDT length over ON NG B703 TDT length negotiation unsuccessful ON NG B704 Invalid block r...

Page 418: ...ty TU fault ON NG If redial is applicable the redial operation is entered depending on the number of redial times If the redial operation cannot be entered i e the number of redial times is 0 or the r...

Page 419: ...700 5900 Chapter 7 Troubleshooting 7 0 Extension cable lists Copyright 1998 Okidata Division of OKI America Inc All rights reserved See the OKIDATA Business Partner Exchange BPX for any updates to thi...

Page 420: ...X X 7 5 No local copy X X 7 6 Auto dial failure X 7 7 Transmission problem X 7 8 Auto reception failure X 7 9 Reception problem X 7 10 Sensor calibration test X 7 11 LED test X 7 12 Tone send test X 7...

Page 421: ...Page 219 Service Guide OKIFAX 5700 5900 Chapter 7 Troubleshooting 7 1 Overall Troubleshooting Flow Chart...

Page 422: ......

Page 423: ...Copyright 1998 Okidata Division of OKI America Inc All rights reserved See the OKIDATA Business Partner Exchange BPX for any updates to this material http bpx okidata com...

Page 424: ...Page 220 Service Guide OKIFAX 5700 5900 Chapter 7 Troubleshooting 7 2 No LCD Operation...

Page 425: ......

Page 426: ...Copyright 1998 Okidata Division of OKI America Inc All rights reserved See the OKIDATA Business Partner Exchange BPX for any updates to this material http bpx okidata com...

Page 427: ...Page 221 Service Guide OKIFAX 5700 5900 Chapter 7 Troubleshooting 7 3 ALARM LED On...

Page 428: ......

Page 429: ...Copyright 1998 Okidata Division of OKI America Inc All rights reserved See the OKIDATA Business Partner Exchange BPX for any updates to this material http bpx okidata com...

Page 430: ...700 5900 Chapter 7 Troubleshooting 7 4 Printing Test Failure Copyright 1998 Okidata Division of OKI America Inc All rights reserved See the OKIDATA Business Partner Exchange BPX for any updates to thi...

Page 431: ...Page 223 Service Guide OKIFAX 5700 5900 Chapter 7 Troubleshooting 7 5 No Local Copy...

Page 432: ......

Page 433: ...Copyright 1998 Okidata Division of OKI America Inc All rights reserved See the OKIDATA Business Partner Exchange BPX for any updates to this material http bpx okidata com...

Page 434: ...Page 224 Service Guide OKIFAX 5700 5900 Chapter 7 Troubleshooting 7 6 Auto Dial Failure...

Page 435: ......

Page 436: ...Copyright 1998 Okidata Division of OKI America Inc All rights reserved See the OKIDATA Business Partner Exchange BPX for any updates to this material http bpx okidata com...

Page 437: ...25 Service Guide OKIFAX 5700 5900 Chapter 7 Troubleshooting 7 7 Transmission Problem This section explains how to localize the cause of problems occurred after completion of connection with a remote s...

Page 438: ...Copyright 1998 Okidata Division of OKI America Inc All rights reserved See the OKIDATA Business Partner Exchange BPX for any updates to this material http bpx okidata com...

Page 439: ...Page 226 Service Guide OKIFAX 5700 5900 Chapter 7 Troubleshooting 7 8 Auto Reception Failure...

Page 440: ......

Page 441: ...Copyright 1998 Okidata Division of OKI America Inc All rights reserved See the OKIDATA Business Partner Exchange BPX for any updates to this material http bpx okidata com...

Page 442: ...227 Service Guide OKIFAX 5700 5900 Chapter 7 Troubleshooting 7 9 Reception Problem This section explains how to localize the cause of problems occurred after completion of connection with a remote sta...

Page 443: ...Copyright 1998 Okidata Division of OKI America Inc All rights reserved See the OKIDATA Business Partner Exchange BPX for any updates to this material http bpx okidata com...

Page 444: ...Page 228 Service Guide OKIFAX 5700 5900 Chapter 7 Troubleshooting 7 10 Sensor Calibration Test...

Page 445: ...Copyright 1998 Okidata Division of OKI America Inc All rights reserved See the OKIDATA Business Partner Exchange BPX for any updates to this material http bpx okidata com...

Page 446: ...Page 229 Service Guide OKIFAX 5700 5900 Chapter 7 Troubleshooting 7 11 LED Test...

Page 447: ......

Page 448: ...Copyright 1998 Okidata Division of OKI America Inc All rights reserved See the OKIDATA Business Partner Exchange BPX for any updates to this material http bpx okidata com...

Page 449: ...Page 230 Service Guide OKIFAX 5700 5900 Chapter 7 Troubleshooting 7 12 Tone Send Test...

Page 450: ......

Page 451: ...Copyright 1998 Okidata Division of OKI America Inc All rights reserved See the OKIDATA Business Partner Exchange BPX for any updates to this material http bpx okidata com...

Page 452: ...Page 231 Service Guide OKIFAX 5700 5900 Chapter 7 Troubleshooting 7 13 High Speed Modem Test...

Page 453: ......

Page 454: ......

Page 455: ...Copyright 1998 Okidata Division of OKI America Inc All rights reserved See the OKIDATA Business Partner Exchange BPX for any updates to this material http bpx okidata com...

Page 456: ...Page 232 Service Guide OKIFAX 5700 5900 Chapter 7 Troubleshooting 7 14 MF Send Test...

Page 457: ......

Page 458: ...Copyright 1998 Okidata Division of OKI America Inc All rights reserved See the OKIDATA Business Partner Exchange BPX for any updates to this material http bpx okidata com...

Page 459: ...Page 233 Service Guide OKIFAX 5700 5900 Chapter 7 Troubleshooting 7 15 Tone TEL FAX Send Test...

Page 460: ......

Page 461: ...Copyright 1998 Okidata Division of OKI America Inc All rights reserved See the OKIDATA Business Partner Exchange BPX for any updates to this material http bpx okidata com...

Page 462: ...Page 234 Service Guide OKIFAX 5700 5900 Chapter 7 Troubleshooting 7 16 No Acoustic Line Monitor There are two source routes of acoustic line monitor a General communication signal b DP pulse signal...

Page 463: ......

Page 464: ...Copyright 1998 Okidata Division of OKI America Inc All rights reserved See the OKIDATA Business Partner Exchange BPX for any updates to this material http bpx okidata com...

Page 465: ...ction Replace the Power Supply Unit when output voltage written on the item A3 in the Appendix A is not normal B High voltage Selection Copyright 1998 Okidata Division of OKI America Inc All rights re...

Page 466: ...Chapter 7 Troubleshooting 7 18 No Document Feeding Note This section places an emphasis on troubleshooting of mechanical portions Therefore it is recommended to replace the MCNT R76 Board first and th...

Page 467: ......

Page 468: ...Copyright 1998 Okidata Division of OKI America Inc All rights reserved See the OKIDATA Business Partner Exchange BPX for any updates to this material http bpx okidata com...

Page 469: ...9 Multiple Document Feeding Definition Multiple document feeding Multiple documents are not separated and they are fed at the same time during one feeding operation Copyright 1998 Okidata Division of...

Page 470: ...Exchange BPX for any updates to this material http bpx okidata com...

Page 471: ...Page 238 Service Guide OKIFAX 5700 5900 Chapter 7 Troubleshooting 7 20 Document Skew...

Page 472: ......

Page 473: ...Copyright 1998 Okidata Division of OKI America Inc All rights reserved See the OKIDATA Business Partner Exchange BPX for any updates to this material http bpx okidata com...

Page 474: ...Page 239 Service Guide OKIFAX 5700 5900 Chapter 7 Troubleshooting 7 21 Document Jam...

Page 475: ......

Page 476: ...Copyright 1998 Okidata Division of OKI America Inc All rights reserved See the OKIDATA Business Partner Exchange BPX for any updates to this material http bpx okidata com...

Page 477: ...ing 7 22 Printer Unit 7 22 1 Precautions 7 22 2 Troubleshooting Flow Charts of Printer Unit Copyright 1998 Okidata Division of OKI America Inc All rights reserved See the OKIDATA Business Partner Exch...

Page 478: ...oting flow chart number Cover open See Table 7 22 2 Alarm Display The cover cover top is open 1 Image drum alarm See Table 7 22 2 Alarm Display Warning message to replace EP unit because of its life 2...

Page 479: ...ting 7 22 2 Troubleshooting Flow Charts of Printer Unit Overall troubleshooting flow chart Copyright 1998 Okidata Division of OKI America Inc All rights reserved See the OKIDATA Business Partner Excha...

Page 480: ...0 Chapter 7 Troubleshooting Table 7 22 2 Alarm Display ALARM LCD LED Flash memory error data ON Second tray time out error ON ID lock ON Toner lock ON Thermister error ON Fan motor error ON Cover open...

Page 481: ...feed outlet error ON Paper jam path error ON Paper jam feed error ON Paper size error ON No paper ON Face up ON Drum life expired Toner near end Toner near end drum counter 19000 ON No ID Image Drum O...

Page 482: ...ication error ON LAN board MUPIS I F error ON ISDN board MUPIS I F error ON Error 77 no ID ON LAN print ACC error ON Copyright 1998 Okidata Division of OKI America Inc All rights reserved See the OKID...

Page 483: ...apter 7 Troubleshooting Troubleshooting flow chart 1 Top Cover is Open Copyright 1998 Okidata Division of OKI America Inc All rights reserved See the OKIDATA Business Partner Exchange BPX for any upda...

Page 484: ...r 7 Troubleshooting Troubleshooting flow chart 2 Replace Image Drum Message Copyright 1998 Okidata Division of OKI America Inc All rights reserved See the OKIDATA Business Partner Exchange BPX for any...

Page 485: ...er 7 Troubleshooting Troubleshooting flow chart 3 Engine Controller Error Copyright 1998 Okidata Division of OKI America Inc All rights reserved See the OKIDATA Business Partner Exchange BPX for any u...

Page 486: ...er 7 Troubleshooting Troubleshooting flow chart 4 Fuser Unit Thermal Error Copyright 1998 Okidata Division of OKI America Inc All rights reserved See the OKIDATA Business Partner Exchange BPX for any...

Page 487: ...Page 248 Service Guide OKIFAX 5700 5900 Chapter 7 Troubleshooting Troubleshooting flow chart 5 Paper Jams...

Page 488: ...Copyright 1998 Okidata Division of OKI America Inc All rights reserved See the OKIDATA Business Partner...

Page 489: ...Exchange BPX for any updates to this material http bpx okidata com...

Page 490: ...leshooting flow chart 6 No Paper Tray or No Paper No recording paper cassette or not recording paper Copyright 1998 Okidata Division of OKI America Inc All rights reserved See the OKIDATA Business Par...

Page 491: ...about 200 kilo ohms at room temperature and about 140 kilo ohms at high temperature POWER SUPPLY UNIT 8 Check connection between the PWU and the fuser assembly heater thermostat 9 Check PWU 10 Check S...

Page 492: ...blurred as a whole Fig A 7 The blank background is smeared Fig B 8 Blank paper is output Fig C 9 Black belts or black stripes in vertical direction Fig D 10 Periodic abnormal printing Fig E 11 Some p...

Page 493: ...Copyright 1998 Okidata Division of OKI America Inc All rights reserved See the OKIDATA Business Partner Exchange BPX for any updates to this material http bpx okidata com...

Page 494: ...er 7 Troubleshooting Troubleshooting flow chart 7 Light or Blurred Output Copyright 1998 Okidata Division of OKI America Inc All rights reserved See the OKIDATA Business Partner Exchange BPX for any u...

Page 495: ......

Page 496: ...7 Troubleshooting Troubleshooting flow chart 8 Smeared Background on Output Copyright 1998 Okidata Division of OKI America Inc All rights reserved See the OKIDATA Business Partner Exchange BPX for an...

Page 497: ...Chapter 7 Troubleshooting Troubleshooting flow chart 9 Blank Output Copyright 1998 Okidata Division of OKI America Inc All rights reserved See the OKIDATA Business Partner Exchange BPX for any update...

Page 498: ...Troubleshooting Troubleshooting flow chart 10 Vertical Black Stripes on Output Copyright 1998 Okidata Division of OKI America Inc All rights reserved See the OKIDATA Business Partner Exchange BPX for...

Page 499: ...Page 256 Service Guide OKIFAX 5700 5900 Chapter 7 Troubleshooting Troubleshooting flow chart 11 Evenly Spaced Marks on Output...

Page 500: ...Copyright 1998 Okidata Division of OKI America Inc All rights reserved See the OKIDATA Business Partner...

Page 501: ...Exchange BPX for any updates to this material http bpx okidata com...

Page 502: ...er 7 Troubleshooting Troubleshooting flow chart 12 Missing Print on Output Copyright 1998 Okidata Division of OKI America Inc All rights reserved See the OKIDATA Business Partner Exchange BPX for any...

Page 503: ...Page 258 Service Guide OKIFAX 5700 5900 Chapter 7 Troubleshooting Troubleshooting flow chart 13 Vertical White Stripes on Output...

Page 504: ......

Page 505: ...Copyright 1998 Okidata Division of OKI America Inc All rights reserved See the OKIDATA Business Partner Exchange BPX for any updates to this material http bpx okidata com...

Page 506: ...Chapter 7 Troubleshooting Troubleshooting flow chart 14 Poor Fusing Copyright 1998 Okidata Division of OKI America Inc All rights reserved See the OKIDATA Business Partner Exchange BPX for any update...

Page 507: ...0 Chapter 8 Dipswitch Setting Tables Portuguese This section gives the following instruction DIP switch setting l Instructions of Marking with red oil ink l Put short plug 40095701 into designated con...

Page 508: ...Copyright 1998 Okidata Division of OKI America Inc All rights reserved See the OKIDATA Business Partner Exchange BPX for any updates to this material http bpx okidata com...

Page 509: ...also provide the reader information concerning the functions of units and the relationships among the units which will assist you in conducting unit level maintenance Detailed circuit diagram has bee...

Page 510: ...X 5700 5900 Chapter A Board Descriptions Service Caution Copyright 1998 Okidata Division of OKI America Inc All rights reserved See the OKIDATA Business Partner Exchange BPX for any updates to this ma...

Page 511: ...Page 263 Service Guide OKIFAX 5700 5900 Chapter A Board Descriptions A1 1 Unit Configuration and Block Diagram 1 The unit configuration is as follows...

Page 512: ...Figure A 1 1 Unit Configuration Modifying Standard 1 MCNT R76 OKIFAX 5700 R76 2 OKIFAX 5900...

Page 513: ...t MPW2520 120V MPW2420 230V 7 Toner Lock Board TLK Option 8 Optional Memory RA 2M byte RA 2 4M byte 9 G4 Board G4A 10 Adaptor Board for NIC DM1 11 NIC Network Interface Card Copyright 1998 Okidata Div...

Page 514: ...Page 264 Service Guide OKIFAX 5700 5900 Chapter A Board Descriptions Block Diagram same Diagram Side View...

Page 515: ......

Page 516: ...Copyright 1998 Okidata Division of OKI America Inc All rights reserved See the OKIDATA Business Partner Exchange BPX for any updates to this material http bpx okidata com...

Page 517: ...only 4 PC Print Option 5 PC Scanner Option 6 PC FAX TX Option 7 PC FAX RX Option 8 ISDN PC FAX G3 TX Option 9 ISDN PC FAX G3 RX Option 10 ISDN G3 TX Option 11 ISDN G3 RX Option 12 G4 TX Option 13 G4 R...

Page 518: ...Page 266 Service Guide OKIFAX 5700 5900 Chapter A Board Descriptions 1 Copy same Diagram side view...

Page 519: ......

Page 520: ...Copyright 1998 Okidata Division of OKI America Inc All rights reserved See the OKIDATA Business Partner Exchange BPX for any updates to this material http bpx okidata com...

Page 521: ...Page 267 Service Guide OKIFAX 5700 5900 Chapter A Board Descriptions 2 G3 TX MH MR MMR same Diagram side view...

Page 522: ......

Page 523: ...Copyright 1998 Okidata Division of OKI America Inc All rights reserved See the OKIDATA Business Partner Exchange BPX for any updates to this material http bpx okidata com...

Page 524: ...Page 268 Service Guide OKIFAX 5700 5900 Chapter A Board Descriptions 2 1 G3 TX JBIG OKIFAX 5900 only same Diagram side view...

Page 525: ......

Page 526: ...Copyright 1998 Okidata Division of OKI America Inc All rights reserved See the OKIDATA Business Partner Exchange BPX for any updates to this material http bpx okidata com...

Page 527: ...Page 269 Service Guide OKIFAX 5700 5900 Chapter A Board Descriptions 3 G3 RX MH MR MMR same Diagram different view...

Page 528: ......

Page 529: ...Copyright 1998 Okidata Division of OKI America Inc All rights reserved See the OKIDATA Business Partner Exchange BPX for any updates to this material http bpx okidata com...

Page 530: ...Page 270 Service Guide OKIFAX 5700 5900 Chapter A Board Descriptions 3 1 G3 RX JBIG OKIFAX 5900 only same Diagram side view...

Page 531: ......

Page 532: ...Copyright 1998 Okidata Division of OKI America Inc All rights reserved See the OKIDATA Business Partner Exchange BPX for any updates to this material http bpx okidata com...

Page 533: ...Page 271 Service Guide OKIFAX 5700 5900 Chapter A Board Descriptions 4 PC Print Option same Diagram side view...

Page 534: ......

Page 535: ...Copyright 1998 Okidata Division of OKI America Inc All rights reserved See the OKIDATA Business Partner Exchange BPX for any updates to this material http bpx okidata com...

Page 536: ...Page 272 Service Guide OKIFAX 5700 5900 Chapter A Board Descriptions 5 PC Scanner Option same Diagram side view...

Page 537: ......

Page 538: ...Copyright 1998 Okidata Division of OKI America Inc All rights reserved See the OKIDATA Business Partner Exchange BPX for any updates to this material http bpx okidata com...

Page 539: ...Page 273 Service Guide OKIFAX 5700 5900 Chapter A Board Descriptions 6 PC FAX TX Option same Diagram side view...

Page 540: ......

Page 541: ...Copyright 1998 Okidata Division of OKI America Inc All rights reserved See the OKIDATA Business Partner Exchange BPX for any updates to this material http bpx okidata com...

Page 542: ...Page 274 Service Guide OKIFAX 5700 5900 Chapter A Board Descriptions 7 PC FAX RX Option same Diagram side view...

Page 543: ......

Page 544: ...Copyright 1998 Okidata Division of OKI America Inc All rights reserved See the OKIDATA Business Partner Exchange BPX for any updates to this material http bpx okidata com...

Page 545: ...Page 275 Service Guide OKIFAX 5700 5900 Chapter A Board Descriptions 8 ISDN PC FAX G3 TX Option same Diagram side view...

Page 546: ......

Page 547: ...Copyright 1998 Okidata Division of OKI America Inc All rights reserved See the OKIDATA Business Partner Exchange BPX for any updates to this material http bpx okidata com...

Page 548: ...Page 276 Service Guide OKIFAX 5700 5900 Chapter A Board Descriptions 9 ISDN PC FAX G3 RX Option same Diagram side view...

Page 549: ......

Page 550: ...Copyright 1998 Okidata Division of OKI America Inc All rights reserved See the OKIDATA Business Partner Exchange BPX for any updates to this material http bpx okidata com...

Page 551: ...Page 277 Service Guide OKIFAX 5700 5900 Chapter A Board Descriptions 10 ISDN G3 TX Option same Diagram side view...

Page 552: ......

Page 553: ...Copyright 1998 Okidata Division of OKI America Inc All rights reserved See the OKIDATA Business Partner Exchange BPX for any updates to this material http bpx okidata com...

Page 554: ...Page 278 Service Guide OKIFAX 5700 5900 Chapter A Board Descriptions 11 ISDN G3 RX Option same Diagram side view...

Page 555: ......

Page 556: ...Copyright 1998 Okidata Division of OKI America Inc All rights reserved See the OKIDATA Business Partner Exchange BPX for any updates to this material http bpx okidata com...

Page 557: ...Page 279 Service Guide OKIFAX 5700 5900 Chapter A Board Descriptions 12 G4 TX Option same Diagram side view...

Page 558: ......

Page 559: ...Copyright 1998 Okidata Division of OKI America Inc All rights reserved See the OKIDATA Business Partner Exchange BPX for any updates to this material http bpx okidata com...

Page 560: ...Page 280 Service Guide OKIFAX 5700 5900 Chapter A Board Descriptions 13 G4 RX Option same Diagram side view...

Page 561: ......

Page 562: ...Copyright 1998 Okidata Division of OKI America Inc All rights reserved See the OKIDATA Business Partner Exchange BPX for any updates to this material http bpx okidata com...

Page 563: ...Page 281 Service Guide OKIFAX 5700 5900 Chapter A Board Descriptions 14 LAN Print Option same Diagram side view...

Page 564: ......

Page 565: ...Copyright 1998 Okidata Division of OKI America Inc All rights reserved See the OKIDATA Business Partner Exchange BPX for any updates to this material http bpx okidata com...

Page 566: ...on in the stirring gear Operation l Toner Low is detected by monitoring the time interval of the encounter of the magnet set on the sensor plate and the magnet on the stirring bar Operation during Ton...

Page 567: ...can be detected Toner Full State When the Toner Low state is detected 2 times consecutively Toner Low is established l When the Toner Full state is detected 2 times consecutively Toner Low is canceled...

Page 568: ...USY P signal to ON at the same time when it reads the parallel data PDATA1 P to PDATA8 P from the parallel port at the fall of STB N signal Furthermore it makes the store processing of receiving data...

Page 569: ...Copyright 1998 Okidata Division of OKI America Inc All rights reserved See the OKIDATA Business Partner Exchange BPX for any updates to this material http bpx okidata com...

Page 570: ...y static electricity This adhesion causes the electrostatic latent image to change to a visible image At the same time the residual toner on the image drum is attracted to the developing roller by sta...

Page 571: ......

Page 572: ...Figure 2 4...

Page 573: ...Figure 2 5 Copyright 1998 Okidata Division of OKI America Inc All rights reserved See the OKIDATA Business Partner Exchange BPX for any updates to this material http bpx okidata com...

Page 574: ...e way bearing so turning any of these gears in the reverse direction will not transmit the motion to the corresponding roller a Hopping 1 For hopping the registration motor turns in direction a clockw...

Page 575: ...er to advance the paper in this case the hopping gear also turns but the hopping roller is prevented from turning by the one way bearing 2 The paper is further advanced in synchronization with the pri...

Page 576: ...e power supply exceeds the threshold value charging begins The applied voltage is proportional to the charge potential with offset of approximately 550V 3 Exposure Light emitted by the LED head irradi...

Page 577: ...itive and negative carriers in the CGL The positive carriers are moved to the CTL by an electrical field acting on the image drum Likewise the negative carriers flow into the aluminum layer ground The...

Page 578: ...ping roller 1 As the toner supply roller rotates while rubbing on the developing roller a friction charge is generated between the developing roller and the toner allowing the toner to be attracted to...

Page 579: ...t image visible An illustration of activities at the contact point of the image drum surface and the developing roller arrow marks denote the direction of the electrical field Note The bias voltage re...

Page 580: ...is applied to the paper from the reverse side The application of a high positive voltage the from the power supply to the transfer roller causes the positive charge inducement on the transfer roller...

Page 581: ...a 500 W heater Halogen lamp which heats the heat roller A thermister which is in contact with the heater roller regulates the heater roller at a predetermined temperature about 185 C for OKIFAX 5000...

Page 582: ...on the image drum is attracted to the cleaning roller temporarily by static electricity and the image drum surface is cleaned 8 Cleaning of Rollers The charge transfer and cleaning rollers are cleane...

Page 583: ...tout operation ends l Changes in bias voltage applied to each roller move attaching toner off the roller to the image drum and return it to the developer Copyright 1998 Okidata Division of OKI America...

Page 584: ...board is received by the shift registers and latch registers The Letter size LED head are driven to radiate the image data on to the EP image drum 5 Fuser The fuser consists of a heater a heat roller...

Page 585: ...ons B 2 1 Process Operations 1 Hopping and feeding 2 Charging 3 Exposure 4 Developing 5 Transfer 6 Fusing 7 Cleaning 8 Cleaning of rollers Copyright 1998 Okidata Division of OKI America Inc All rights...

Page 586: ...ch so that turning each of these gears in reverse direction will not be transmitted to the corresponding roller a Hopping 1 Hopping turns the resist motor in the a direction in the CW direction and dr...

Page 587: ...he b direction in the CCW direction drives the resist roller to advance the paper In this case the hopping gear also turns but the hopping roller is prevented from turning by the one way clutch gear 2...

Page 588: ...Copyright 1998 Okidata Division of OKI America Inc All rights reserved See the OKIDATA Business Partner Exchange BPX for any updates to this material http bpx okidata com...

Page 589: ...ayer and a surface protective layer that has elasticity in order to secure a good contact with the EP image drum When the DC voltage 1 30 KV KVDC applied from the Power Supply Unit exceeds a threshold...

Page 590: ...part of the EP drum drops thereby forming an electrostatic latent image associated with the image signal The EP image drum is coated with an underlayer UL a carrier generation layer CGL and carrier t...

Page 591: ...ine with the negative charges on the EP image drum surface accumulated by the contact charge of the charge roller lowering the potential on the EP image drum surface The resultant drop in the potentia...

Page 592: ...developing roller and the toner allowing the toner to be attracted to the developing roller The developing roller surface is charges positive and the toner negative 2 The toner attracted to the devel...

Page 593: ...ias voltages required during the developing process as shown below 500 VDC is supplied to the toner supply roller 265 VDC to the developing roller Copyright 1998 Okidata Division of OKI America Inc Al...

Page 594: ...f a high positive voltage 1 5 KVDC from the Power Supply Unit H10 board to the transfer roller causes the positive charge induced on the transfer roller surface to be transferred to the paper at the c...

Page 595: ...e heat roller A thermister which is in contact with the heater roller regulates the heater roller at a predetermined temperature about 185 C for OKIFAX 5000 series A safety thermostat cuts off voltage...

Page 596: ...fer residual toner on the EP image drum is attracted to the cleaning roller temporarily by static electricity to clean the EP image drum surface Copyright 1998 Okidata Division of OKI America Inc All...

Page 597: ...of accumulated sheets is 10 and the printout operation ends l Changes in bias voltage applied to each roller move adhesive toner from the roller to the EP image drum and return it to the developer Cl...

Page 598: ...Description B 3 Errors B 3 1 Errors List B 3 2 Major Trouble Errors B 3 3 Recoverable Errors Copyright 1998 Okidata Division of OKI America Inc All rights reserved See the OKIDATA Business Partner Ex...

Page 599: ...per exit jam l Drum setting error l No paper in 1 st cassette l Paper transport system error l No paper in 2 nd cassette l Paper supply error l 3 Alarms warning Low toner l Paper width error l Drum li...

Page 600: ...Copyright 1998 Okidata Division of OKI America Inc All rights reserved See the OKIDATA Business Partner Exchange BPX for any updates to this material http bpx okidata com...

Page 601: ...rors B 3 2 1 Fuse Error B 3 2 2 Fan Error B 3 2 3 Paper Feed Monitoring B 3 2 4 2 nd Tray Communication Error B 3 2 5 Cover Open Copyright 1998 Okidata Division of OKI America Inc All rights reserved...

Page 602: ...user error occurs at the time of printing the heater is turned off soon but the printing continues of that page However if the error occurs before the write sensor is turned on the motor stops soon Co...

Page 603: ...ed on is described below Since the fan alarm is not monitored during printing the fan alarm does not appear from the moment the printing is started until the completion of printing operation In other...

Page 604: ...ates an error in the paper transport system Error of transfer roller and or heat roller From write sensor ON to outlet sensor ON 207 mm or less Write outlet 69 Paper size error Indicates paper size ot...

Page 605: ...g a command to the 2 nd tray is returned no status 90 ms or an undefined status However in case there is no status when reset it will be considered that the 2 nd tray is not mounted Copyright 1998 Oki...

Page 606: ...an open cover When the cover is closed the CU control unit section sends the reset signal and processes in the same way as if the power has been turned on Copyright 1998 Okidata Division of OKI Ameri...

Page 607: ...he main body is open recording paper of the 1 st tray is being replaced No paper in 1 st cassette No paper has been detected by the 1 st tray s paper sensor No paper has been detected by the paper sen...

Page 608: ...figure below may differ The principle of toner detection however remains the same Operation l Toner Low is detected by monitoring the time interval of the encounter of the magnet set on the sensor pla...

Page 609: ...ng this time interval Toner Low state can be detected Toner Full State When the Toner Low state is detected 2 times consecutively Toner Low is established l When the Toner Full state is detected 3 tim...

Page 610: ...Operation Description B 4 Other Special Cases B 4 1 Manual Paper Feed B 4 2 Cleaning Copyright 1998 Okidata Division of OKI America Inc All rights reserved See the OKIDATA Business Partner Exchange BP...

Page 611: ...on the inlet sensors without the hopping operation indicates manual paper feeding for OKIFAX 5700 OKIFAX 5900 excluding when power is on Copyright 1998 Okidata Division of OKI America Inc All rights...

Page 612: ...ctric potential is insufficient on the image drum surface Recovery of the toner to developing roller Cleaning is performed when the number of prints exceed 10 sheets or the one job operation ends At t...

Page 613: ...B Print Operation Description B 4 2 Diagram Description of Print Operations Copyright 1998 Okidata Division of OKI America Inc All rights reserved See the OKIDATA Business Partner Exchange BPX for an...

Page 614: ...ntrol Panel Assembly Section 3 Printer Assembly Section 4 Base Assembly Section 5 Frame Assy Scanner L Section 6 Frame Assy Scanner U Section 7 Cables Option Boards Copyright 1998 Okidata Division of...

Page 615: ...Page 311 Service Guide OKIFAX 5700 5900 Chapter C Illustrated Parts List Section 1 Cabinet Assembly...

Page 616: ...Rev No Oki Part Number Description Q ty Remarks 1 40730901 Stacker Document 1...

Page 617: ...ion Frame Assy 1 11 40093802 Spring Damper Assy 1 12 40802601 Frame Assy Stacker FU 1 15 50709103 CS RING CS4 SUS 1 17 40802501 Guide Assy Paper FU 1 18 40757301 Board H34 1 19 40730101 Plate Shield N...

Page 618: ...Page 312 Service Guide OKIFAX 5700 5900 Chapter C Illustrated Parts List Section 2 Control Panel Assy...

Page 619: ...Rev No Oki Part Number Description Q ty Remarks 1 40802902 OP Panel Assy OF5700 1 OF5700 1 40802907 OP Panel Assy OF5900 1 OF5900 2 40733401 Film One touch 1 3 40733301 Sheet One touch 1 OF5900...

Page 620: ...Cover One touch OF5700 1 OF5700 5 40732401 Cover One touch OF5900 1 OF5900 Copyright 1998 Okidata Division of OKI America Inc All rights reserved See the OKIDATA Business Partner Exchange BPX for any...

Page 621: ...Page 313 Service Guide OKIFAX 5700 5900 Chapter C Illustrated Parts List Section 3 Printer Assembly front view side view...

Page 622: ...Rev No OKIDATA P N Description Q ty Remarks 1 40796501 Stacker Assy 176 1 2 40778101 Gear Idle A Z60 16 1...

Page 623: ...Lower Subassy 1 24 53068901 Switch Arm Lever 1 25 50805801 Reset Lever L 1 26 50924201 Reset Spring 1 27 51229401 Damper Frame 1 28 53069101 Damper Arm Assy 1 29 40771401 Lever Eject Sensor Assy 1 30...

Page 624: ...Page 314 Service Guide OKIFAX 5700 5900 Chapter C Illustrated Parts List Section 4 Base Assembly...

Page 625: ......

Page 626: ...1 11 50808601 Sheet Link R Assy 1 12 50929901 Sheet Spring 2 13 53345201 Link Pull Lever 2 14 50929501 Cassette Lock Spring 2 15 50808401 Cassette Lock Lever 2 16 40730001 Plate Base 1 17 51019701 Pap...

Page 627: ...Page 315 Service Guide OKIFAX 5700 5900 Chapter C Illustrated Parts List Section 5 Frame Assy Scanner L...

Page 628: ...Rev No Okidata p n Description Q ty Remarks 1 2 40731201 Frame Scanner L 1 3...

Page 629: ...1 Spring Pinch R 1 15 50930101 Latch Spring 2 16 40915801 Cap P2 1 17 40733601 Stopper Scanner 2 18 50410001 Photo Sensor 2 19 50808701 PC1 Lever 1 20 50808801 PC2 Lever 1 21 51229501 Gear Z20 1 22 40...

Page 630: ...Page 316 Service Guide OKIFAX 5700 5900 Chapter C Illustrated Parts List Section 6 Frame Assy Scanner U...

Page 631: ...Rev No OKIDATA P N Description Q ty 1 40803401 Frame Assy Scanner U 1...

Page 632: ...Back up Plate 1 10 40935801 Roller Assy Sensor 1 11 51608901 Bearing ADF 2 12 51236501 Gear Z22 1 13 51410401 Exit Roller Assy 1 14 40983001 Bar Discharge 1 15 51236401 Gear Z28 1 16 51226101 Gear Z16...

Page 633: ...Page 317 Service Guide OKIFAX 5700 5900 Chapter C Illustrated Parts List Section 7 Cables Option Boards...

Page 634: ...Rev No OKIDATA P N Description Q ty Remarks 1 CONN Cord OP2 1...

Page 635: ...6 8 13 Core 1 17 TR 28 16 20 Core 1 18 40924601 Board Interface MLET B07 1 19 40804901 PCB Unit DM1 1 20 40805001 PCB Unit G4A 1 21a 40755201 Board RA1 2MB 1 2 MB 21b 40755202 Board RA1_2 4MB 1 4 MB 2...

Page 636: ...methods for Second Paper Feeder option of OKIFAX 5700 5900 Series Facsimile Transceiver Refer to the Instruction sheet of High Capacity Second Paper Feeder option for equipment handling and operation...

Page 637: ...econd Paper Feeder 1 Outline 1 1 Functions 1 2 External View and Component Names Copyright 1998 Okidata Division of OKI America Inc All rights reserved See the OKIDATA Business Partner Exchange BPX fo...

Page 638: ...eeder under the control of the facsimile The main functions are the followings Paper that can be used l Paper Type Standard paper Xerox 4200 20 lb l Special paper PPC sheets use of envelopes or thick...

Page 639: ...Chapter D Second Paper Feeder 1 2 External View and Component Names Copyright 1998 Okidata Division of OKI America Inc All rights reserved See the OKIDATA Business Partner Exchange BPX for any update...

Page 640: ...nd Paper Feeder 2 Mechanism Description 2 1 General Mechanism 2 2 Hopper Mechanism Copyright 1998 Okidata Division of OKI America Inc All rights reserved See the OKIDATA Business Partner Exchange BPX...

Page 641: ...smitted to rotate the one way clutch of the hopping frame assembly The paper is delivered from the hopper into the facsimile through the turning of the hopping roller and feed roller Once delivered in...

Page 642: ...single sheet at a time When the paper is loaded in the paper cassette it is then transported by the pulse motor carrying forward only a single sheet caught by the separation rubber at a time Copyright...

Page 643: ...describes the disassembly procedures and for reassembly procedures basically proceed with the disassembly procedures in the reverse order 3 1 Precautions Concerning Parts Replacement 3 2 Parts Layout...

Page 644: ...t be carried out according to the prescribed procedures Parts may be damaged if such procedures are not followed 6 Small parts such as screws and collars can easily be lost therefore these parts shoul...

Page 645: ......

Page 646: ...Page 327 Service Guide OKIFAX 5700 5900 Chapter D Second Paper Feeder 3 2 Parts Layout This section describes the layout of the main components...

Page 647: ...Copyright 1998 Okidata Division of OKI America Inc All rights reserved See the OKIDATA Business Partner Exchange BPX for any updates to this material http bpx okidata com...

Page 648: ...r the components listed in the disassembly order diagram below Second Paper Feeder Stepping motor hopping 3 3 1 TQSB 2 PCB 3 3 2 Hopping roller shaft assy and One way clutch gear 3 3 3 Copyright 1998...

Page 649: ...ve six screws 2 and remove the upper plate 3 Remove two screws 5 and remove the hopping frame assy 6 4 Remove the front cover assy 4 off the guide boss on the guide L 2nd assy 7 by bending the guide L...

Page 650: ...y 10 7 Remove the protect M 14 guide bracket 15 planet gears 16 and planet gear bracket 17 8 Remove the E ring 18 which is keeping the sheet link 19 on the guide R 2nd assy 10 and pull out the hinge s...

Page 651: ...Copyright 1998 Okidata Division of OKI America Inc All rights reserved See the OKIDATA Business Partner Exchange BPX for any updates to this material http bpx okidata com...

Page 652: ...3 1 2 Remove the connector O from the TQSB 2 PCB P 3 Remove the screw Q and remove the TQSB 2 PCB P Note Refer to Detail A in the previous section Copyright 1998 Okidata Division of OKI America Inc Al...

Page 653: ...sor lever 7 and remove the ground plate 6 Remove the gear 3 and remove the metal bush 5 and Hopping Roller shaft Assy 4 3 Remove the E ring 11 and remove the one way clutch gear 12 on the right side o...

Page 654: ...g 4 1 Precautions Prior to the Troubleshooting 4 2 Preparations for the Troubleshooting 4 3 Troubleshooting Method Copyright 1998 Okidata Division of OKI America Inc All rights reserved See the OKIDAT...

Page 655: ...vided in the facsimile Handbook 2 Obtain detailed information concerning the problem from the user 3 Go through checking in the conditions similar to that in which the problem occurred Copyright 1998...

Page 656: ...f the problem is displayed on the LCD Liquid Crystal Display on the Operator panel Go through the appropriate troubleshooting procedures according to the messages displayed on the LCD Copyright 1998 O...

Page 657: ...hen a problem occurs go through the troubleshooting according to the following procedure LCD Status Message List section 4 3 1 Copyright 1998 Okidata Division of OKI America Inc All rights reserved Se...

Page 658: ...Page 336 Service Guide OKIFAX 5700 5900 Chapter D Second Paper Feeder 4 3 1 LCD Status Message List...

Page 659: ......

Page 660: ...Copyright 1998 Okidata Division of OKI America Inc All rights reserved See the OKIDATA Business Partner Exchange BPX for any updates to this material http bpx okidata com...

Page 661: ...cond Paper Feeder 5 Connection Diagram 5 1 Interconnection Diagram 5 2 PCB Layout Copyright 1998 Okidata Division of OKI America Inc All rights reserved See the OKIDATA Business Partner Exchange BPX f...

Page 662: ...5900 Chapter D Second Paper Feeder 5 1 Interconnection Diagram Copyright 1998 Okidata Division of OKI America Inc All rights reserved See the OKIDATA Business Partner Exchange BPX for any updates to...

Page 663: ...0 5900 Chapter D Second Paper Feeder 5 2 PCB Layout TQSB 2 PCB Copyright 1998 Okidata Division of OKI America Inc All rights reserved See the OKIDATA Business Partner Exchange BPX for any updates to t...

Page 664: ...Page 340 Service Guide OKIFAX 5700 5900 Chapter D Second Paper Feeder 6 Parts List Section 1 Cabinet Cassette Assembly...

Page 665: ...Section 2 Mechanical Assembly...

Page 666: ...No Oki part Description Qty 1 51023301 Plate Upper 1 2 50222001 Sheet Guide Assy 1...

Page 667: ...1238901 Gear Z24 2 18 51239101 Gear Z87 Z60 1 19 51023201 Plate Bottom 1 20 50222301 Second Cassette Guide L Assy 1 21 50409501 Hopping Roller Assy 1 22 50222201 Second Cassette Guide R Assy 1 23 5140...

Page 668: ...ng Procedure 4 LCD Messages 5 Buzzer Sounding Patterns 6 List of Error Causes and Corresponding Codes 7 Cautions 8 Loading Processing Time Copyright 1998 Okidata Division of OKI America Inc All rights...

Page 669: ...ing 1 General 1 1 Application 1 2 General 1 3 Note on Explanation 1 4 Related Document Copyright 1998 Okidata Division of OKI America Inc All rights reserved See the OKIDATA Business Partner Exchange...

Page 670: ...applies to the OKIFAX 5700 5900 an MFP unit capable of two way communication using the parallel port as its standard feature Copyright 1998 Okidata Division of OKI America Inc All rights reserved See...

Page 671: ...provided in the OKIFAX 5700 5900 The functions covered are for loading by each of default data flash memory program and language areas which are equivalent to those of the existing HSLS Copyright 1998...

Page 672: ...ded to the MFP Transfer Data transfer from the MFP to the G4 board MFP main unit Main unit of the MFP excluding the option board MFP system Whole MFP system including the option board G4 board PC load...

Page 673: ...pter E PC Loading 1 4 Related Document FX 056 176 Product Specification Copyright 1998 Okidata Division of OKI America Inc All rights reserved See the OKIDATA Business Partner Exchange BPX for any upd...

Page 674: ...g 2 Basic Operation 2 1 Supported Functions 2 2 Differences from HSLS 2 3 G4 PC Loading Copyright 1998 Okidata Division of OKI America Inc All rights reserved See the OKIDATA Business Partner Exchange...

Page 675: ...loading function 2 Language area loading function 3 Flash memory area program loading function The flash memory on the ISDN option board is included These PC loading functions are supported only when...

Page 676: ...special application in this PC loading unlike the HSLS Loading is performed by loading data output to the parallel port by means of a binary specification copy b 4 In the case of the HSLS returning to...

Page 677: ...e is temporarily stored in the DRAM in the MFP main unit Next this data is transferred to the G4 board through the dual port RAM hereafter called the DPRAM See 2 3 1 Operating Conditions Copyright 199...

Page 678: ...annot be done when the machine does not start normally due to a flash memory hash error It is a matter of course that G4 board PC loading can be performed normally even if a flash memory hash error oc...

Page 679: ...3 1 PC Loading Upon Memory Error Occurrence 3 2 PC Loading by Manual Operation 3 3 G4 Board PC Loading Procedure Copyright 1998 Okidata Division of OKI America Inc All rights reserved See the OKIDATA...

Page 680: ...ading Upon Memory Error Occurrence 3 1 1 Explanation on Procedure 3 1 2 Procedural Sequence Diagram Copyright 1998 Okidata Division of OKI America Inc All rights reserved See the OKIDATA Business Part...

Page 681: ...data to the MFP Example copy b xxx x LPT1 xxx x is the loading data file name 3 The user shall judge the normal end of data loading by checking the normal end of file output on the PC and sounding of...

Page 682: ...0 5900 Chapter E PC Loading 3 1 2 Procedural Sequence Diagram Copyright 1998 Okidata Division of OKI America Inc All rights reserved See the OKIDATA Business Partner Exchange BPX for any updates to th...

Page 683: ...by Manual Operation 3 2 1 Explanation of Procedure 3 2 2 Procedural Sequence Diagram 3 2 3 Operation Flow Copyright 1998 Okidata Division of OKI America Inc All rights reserved See the OKIDATA Busines...

Page 684: ...x is the loading data file name 3 The user shall judge the normal end of data loading by checking the normal end of file output on the PC and sounding of the buzzer indicating the normal end on the M...

Page 685: ...0 5900 Chapter E PC Loading 3 2 2 Procedural Sequence Diagram Copyright 1998 Okidata Division of OKI America Inc All rights reserved See the OKIDATA Business Partner Exchange BPX for any updates to th...

Page 686: ...document 2 Press the MENU key once 3 Press the RESOLUTION key twice The display will be shown the TECHNICAL PRG 4 PC Loading Press the SHIFT DOWN key four times l The menu option 5 PC LOADING indicate...

Page 687: ...PC Loading Flow PC Loading automatically rewrites the program stored in the machine by using PC This function is only for serviceman...

Page 688: ...Copyright 1998 Okidata Division of OKI America Inc All rights reserved See the OKIDATA Business Partner Exchange BPX for any updates to this material http bpx okidata com...

Page 689: ...d PC Loading Procedure 3 3 1 Explanation of Procedure 3 3 2 Sequence Diagram 3 3 3 G4 PC Loading Flow Copyright 1998 Okidata Division of OKI America Inc All rights reserved See the OKIDATA Business Pa...

Page 690: ...e loading data can be transferred to the MFP Example copy b xxx x LPT1 xxx x is a loading file name 4 Look at the message on the LCD and listen to the MFP normal end buzzer to check that G4 board PC l...

Page 691: ...AX 5700 5900 Chapter E PC Loading 3 3 2 Sequence Diagram Copyright 1998 Okidata Division of OKI America Inc All rights reserved See the OKIDATA Business Partner Exchange BPX for any updates to this ma...

Page 692: ...the machine by using PC This function is only for serviceman Memory data exists redial is being waited document reserved to be transmitted exists a machine alarm excluding no paper toner low and no I...

Page 693: ...Exchange BPX for any updates to this material http bpx okidata com...

Page 694: ...e 364 Service Guide OKIFAX 5700 5900 Chapter E PC Loading 4 LCD Messages The LCD message in each operation state is shown below Note that each message does not vary with the default type or language t...

Page 695: ...Copyright 1998 Okidata Division of OKI America Inc All rights reserved See the OKIDATA Business Partner Exchange BPX for any updates to this material http bpx okidata com...

Page 696: ...e shown below In each case the buzzer frequency is 2 400 Hz and the sound volume is maximum 5 1 Upon Start of PC Loading 5 2 Upon Normal End 5 3 Upon Error Occurrence Copyright 1998 Okidata Division o...

Page 697: ...5700 5900 Chapter E PC Loading 5 1 Upon Start of PC Loading Copyright 1998 Okidata Division of OKI America Inc All rights reserved See the OKIDATA Business Partner Exchange BPX for any updates to this...

Page 698: ...FAX 5700 5900 Chapter E PC Loading 5 2 Upon Normal End Copyright 1998 Okidata Division of OKI America Inc All rights reserved See the OKIDATA Business Partner Exchange BPX for any updates to this mate...

Page 699: ...ious error causes Intermittent sounding is repeated until the MFP power is turned off See 6 List of Error Causes and Corresponding codes for details of the error causes and codes Copyright 1998 Okidat...

Page 700: ...on wait timer 14 seconds has expired during data transfer from the PC to the MFP main unit 20 34 A received data hash check error has occurred in the MFP main unit 21 35 On the G4 board side an error...

Page 701: ...m check NG 2 Disagreement between loading machine type and machine identifier in header 3 Designation of unspecified parameter in header 4 Designation of other than loading program as data type identi...

Page 702: ...rror detection however execute the copy command after checking MEMRY ERROR indication on the LCD after power on 2 Even after returning to the DOS prompt state after the end of the copy command on the...

Page 703: ...900 area program 1 language and default is shown below Use the value only as reference since the transfer time varies with each type of PC 8 1 Main Board 8 2 ISDN Option Board Copyright 1998 Okidata D...

Page 704: ...MBM29F800T non cleared state Transfer file version STD1 Result Time for transfer from PC to FAX main unit Approx seconds Flash memory update time Approx seconds Copyright 1998 Okidata Division of OKI...

Page 705: ...SDN Option Board OKIFAX 5700 5900 Time for transfer from PC to FAX ISDN Board About 60 seconds Copyright 1998 Okidata Division of OKI America Inc All rights reserved See the OKIDATA Business Partner E...

Page 706: ...CONFIRM Fan Motor Rotation Error 4 Engine errors PRINTER ALARM 4 TEL PLEASE CONFIRM Fuser unit thermal error 5 Recording paper jam error PAPER JAM FAX CONFIRM AND STOP Recording paper feed jam transp...

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