ES3640e MFP User’s Guide> 194
A
PPENDIX
G– T
ROUBLESHOOTING
(
NETWORK
)
Possible network problems with suggested checks are provided
below. Further network troubleshooting information is provided
in the Fiery Configuration Guide.
C
ANNOT
SEND
E
-
If you are unable to send e-mail, check that the following are
configured correctly.
C
ANNOT
SEARCH
ON
LDAP
SERVER
If you cannot connect to or search on LDAP server, check that the
following are configured correctly.
CATEGORY
ITEM
COMMENT
Printer
unit
Admin Setup>
Network Setup>
Service Setup>
E-mail Setup
Enable E-mail
Services
Must be Yes.
Outgoing server
Must be
specified.
Fiery E-mail Address
Must be
specified.
Admin. E-mail
Address
Must be
specified.
Scanner
unit
Administrator Setup
Scan to E-Mail
Must be Enable.
CATEGORY
ITEM
COMMENT
Scanner
unit
Administrator Setup>
LDAP Settings
Server Name
These are site-specific
settings and must be
specified correctly.
Contact the LDAP
server administrator if
you need help.
Port Number
Search Root
Authentication
