Oki C9800 GA User Manual Download Page 64

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C9800 User’s Guide> 64

Pull out the punch chip box, being careful to keep it level
so as not to spill any chips.

Discard the chips in an appropriate place.

Refit the punch chip box carefully into the Finisher.

Summary of Contents for C9800 GA

Page 1: ...USER S GUIDE C9800hdn C9800hdtn C9800 GA C9800 C9000...

Page 2: ...Oki and Microline are registered trademarks of Oki Electric Industry Company Ltd ENERGY STAR is a trademark of the United States Environmental Protection Agency Microsoft MS DOS and Windows are regis...

Page 3: ...C9800 User s Guide 3...

Page 4: ...additional information to supplement the main text CAUTION A caution provides additional information which if ignored may result in equipment malfunction or damage WARNING A warning provides additiona...

Page 5: ...warning and instruction labels on this product are read understood and followed in order to prevent any risk of injury Ensure this and all other documentation is both read carefully and retained for f...

Page 6: ...l for full power rating details Ensure that you have a suitable power supply before connecting the product If in doubt contact your dealer or check with your local power provider Ensure both the produ...

Page 7: ...rip or extension cable should be used to connect to the mains wall outlet Ensure the power cable is routed so as not to be damaged or cause a trip hazard If the cable becomes frayed or damaged replace...

Page 8: ...electric shock do not use the power cable or power strip supplied with this product for any other electrical equipment If you do not connect the power cord or any other cables only as directed in the...

Page 9: ...iquid for example water is allowed to enter this product there is a risk of fire Unplug the mains connector and contact your dealer Do not place containers containing liquid on this product as electri...

Page 10: ...product that are not specified in the User s Guide This may result in electric shock fire and or injury Do not touch the battery if one is fitted to the product There is a risk of explosion if the ba...

Page 11: ...t or injury Take care with toner powder If swallowed induce vomiting and seek medical attention Never attempt to induce vomiting if person is unconscious Take care with toner powder If inhaled move th...

Page 12: ...the following environmental operating conditions Temp 10 to 32 C Humidity 20 to 80 RH The acoustic noise level of this product is 70 dB A or less according to EN ISO 7779 Imported into the EU by OKI E...

Page 13: ...utput information 31 Trays and stackers 32 Trays 1 to 5 32 MP tray 32 Face down stacker 33 Face up stacker 33 Duplex unit 33 Tray and stacker examples 34 Loading Trays 1 to 5 34 Using the MP Tray 36 U...

Page 14: ...the optional punch chip box 63 Optional accessories 66 Accessory order information 67 Installing accessories 68 Troubleshooting 69 General 69 Paper jams 69 Paper jams printer 69 Open cover paper jam t...

Page 15: ...es Life 111 Network 111 Paper Size in Tray 112 System 112 Configuration example monochrome pages printed 113 Print Pages 114 Print Information example demonstration page 115 Print Secure Job 115 Menus...

Page 16: ...ance the workflow of networked devices manage colour profiles save templates on the hard disk for faster processing and printing of jobs The C9800 Series comprises C9800hdn C9800hdtn which can be upgr...

Page 17: ...of your printed pages 10Base T and 100Base TX network connection lets you share this valuable resource among users on your office network Automatic two sided duplex printing for economical use of pape...

Page 18: ...eets each High Capacity Feeder HCF 1590 sheets NOTE 1 Tray configurations are Tray 1 only Tray 1 2nd Tray Tray 1 2nd Tray 3rd Tray Tray 1 HCF Tray1 2nd Tray HCF 2 The C9800hdtn already has a High Capa...

Page 19: ...with the printer Software summary guide to provide an overview of drivers and utilities provided This is an electronic document stored on CD3 This User s Guide to help you to become familiar with you...

Page 20: ...Acrobat Reader Use the navigation and viewing tools provided in Acrobat You can access specific information in two ways In the list of bookmarks down the left hand side of your screen click on the top...

Page 21: ...e is 1 From the toolbar select File then Print or press the Ctrl P keys 2 Choose which pages you wish to print a All pages 1 for the entire manual b Current page 2 for the page at which you are lookin...

Page 22: ...PER OVERVIEW OPENING AND CLOSING THE TOP COVER To open the top cover squeeze the top cover handle 1 to release the catch and raise the cover CAUTION To gain access to the inside of the printer ensure...

Page 23: ...C9800 User s Guide 23 To close the top cover push gently 1 until the cover stops midway and then push harder 2 to close the cover completely Ensure that the cover is securely closed 1 2...

Page 24: ...your printer are identified in the representations below 1 Paper holding arm 2 Top cover face down stacker 3 MP Tray multi purpose tray 4 Tray 1 side cover 5 Paper size label 6 Paper volume indicator...

Page 25: ...C9800 User s Guide 25 10 Face down stacker 11 Power on off switch 12 Face up stacker 13 Duplex unit 10 12 11 13...

Page 26: ...C9800 User s Guide 26 14 Interface unit 15 Network interface connector 16 Parallel interface connector 17 USB interface connector 18 Power connector 19 Ventilation holes 14 15 16 17 18 19...

Page 27: ...tridge Cyan 21 Image drum cartridge and toner cartridge Magenta 22 Image drum cartridge and toner cartridge Yellow 23 Image drum cartridge and toner cartridge Black 24 Toner cartridge 25 Image drum ca...

Page 28: ...C9800 User s Guide 28 28 Belt unit 29 Drum basket handle 30 Drum basket 28 29 30...

Page 29: ...ins driver and application software for use by a general user CD2 Network EFI and Administrator Utilities Contains software for use by system administrators CD3 User s Guides Contains documentation in...

Page 30: ...the printing process Envelopes should be free from twist curl or other deformations They should also be of the rectangular flap type with glue that remains intact when subjected to hot roll pressure...

Page 31: ...Custom W 100 328mm L 148 457 2mm 64 216g m Any Tray Face up Stacker Custom W 79 2 328mm L 90 457 2mm 64 268g m MP Tray Face up Stacker Banner W A4 width L 457 2 1200mm 128g m recommended MP Tray Face...

Page 32: ...standard trays heavier media weights and special media The multi purpose tray can handle the same sizes as the standard trays but in weights up to 268g m For very heavy paper stock use the face up pa...

Page 33: ...ulled out when required for use With the face up stacker either open or closed the driver setting of Face Down will successfully direct prints to the Face Down stacker The face up stacker can hold up...

Page 34: ...TRAYS 1 TO 5 Tray 1 is used in the following example 1 Pull out the tray 2 Press the paper rear stopper tab 1 and adjust the tab to the required paper size 3 Fan the paper to be loaded then tap the e...

Page 35: ...the paper guide and adjust the guides 3 for a snug fit to the paper To avoid paper jams Do not leave space between the paper and the guides and rear stopper Do not overfill the paper tray Capacity dep...

Page 36: ...C9800 User s Guide 36 5 Gently push the tray back into the printer USING THE MP TRAY 1 Squeeze the handle 1 and open the multi purpose tray 1...

Page 37: ...t the paper support section and swivel out the extension supports 2 3 Adjust the paper guides 3 to the size of the paper being used 4 Fan the paper to be loaded then tap the edges of the stack on a fl...

Page 38: ...plex printing on headed paper load the paper with pre printed side down and top edge away from the printer Envelopes should be loaded face up with long edge into the printer Do not select duplex print...

Page 39: ...stacker 1 on the left side of the printer is closed its normal position paper is ejected to the face down stacker on the top of the printer Face up stacker The face up exit path is used for heavy pape...

Page 40: ...C9800 User s Guide 40 2 Flip out the paper support 2 3 Swivel out the paper support extension 3 2 3...

Page 41: ...quired for ease of use CONTROLS AND INDICATORS The parts of the control panel are identified and briefly explained below 1 Shutdown Restart button Press and hold down for a soft shutdown You can then...

Page 42: ...language 5 Up arrow button Enters menu mode and enables upward movement through the displayed list of menu items 6 Down arrow button Enters menu mode and enables downward movement through the displaye...

Page 43: ...the display panel show the printer status The bottom of the display panel normally shows a bar chart of the toner usage MENU FUNCTIONS INFORMATION There are three types of menu functions information U...

Page 44: ...n be selected by pressing the Enter button When the lowest level menu has been selected you can change the setting for that menu by selecting the required highlighted value from a list or by entering...

Page 45: ...ndicates that the printer is ready to print 2 Enter User menu mode by pressing either the Enter button or the Up arrow or Down arrow button and press the latter two repeatedly until the desired menu i...

Page 46: ...GETTING STARTED This section provides information to help you get started with using your printer PRINTER LOCATION Check that you have sufficient space for access around your printer 60cm 60cm 20cm 8i...

Page 47: ...C9800 User s Guide 47 above your printer TURNING OFF ON TURNING OFF 1 Press and hold down the Shutdown Restart button 1 on the control panel to start the shutdown process 70cm 28in 1...

Page 48: ...time TURNING ON NOTE If you have used the Shutdown Restart button to reduce the printer to a state where the LCD panel indicates it can be turned off or restarted you can turn it on again by pressing...

Page 49: ...execute the command and a Configuration document is printed 8 After printing the configuration document the printer returns to the ready to print status 9 You can use this document to check your print...

Page 50: ...e order of connecting or turning on each printer Ethernet For network cable connection NOTE Interface cables are not supplied with your printer CONNECTING THE PARALLEL INTERFACE 1 Turn off the printer...

Page 51: ...If you are connecting your printer directly to a stand alone computer proceed to the section entitled Using the Drivers CD on page 52 CONNECTING THE NETWORK INTERFACE 1 Turn off the printer and the co...

Page 52: ...onnection before installing the printer drivers NOTE Administrator s authority is required when installing a network connection USING THE DRIVERS CD Insert the Drivers CD into your computer and follow...

Page 53: ...C9800 User s Guide 53 OPERATION USING THE PRINTER For full details of how to use the printer and any optional accessories to print jobs efficiently and effectively please refer to the Printing Guide...

Page 54: ...nce item is left by using the appropriate menus For example enter the menu system and follow the path Configuration Supplies Life Cyan Toner The percentage of Cyan Toner remaining is displayed on the...

Page 55: ...oner 15 000 A4 pages 5 43112702 Image drum Black 30 000 A4 pages avg 42918108 Image drum Cyan 30 000 A4 pages avg 42918107 Image drum Magenta 30 000 A4 pages avg 42918106 Image drum Yellow 30 000 A4 p...

Page 56: ...ting is showing signs of faded images white stripes or blurred letters You can use a LED lens cleaner or dry soft cloth for cleaning the LED heads 1 Open the top cover CAUTION For the protection of yo...

Page 57: ...57 2 With an LED lens cleaner or soft cloth gently wipe each of the four heads 1 Move the cleaner as shown using a clean section of the cleaner with each pass Be careful not to damage the guards 2 3 C...

Page 58: ...ANING THE PAPER FEED ROLLERS Clean the paper feed rollers if paper jams frequently occur 1 Remove items like a wrist watch or bracelet then use the Shutdown Restart button followed by the On Off switc...

Page 59: ...C9800 User s Guide 59 2 Open Tray 1 side cover 3 Remove Tray 1 completely from the printer...

Page 60: ...C9800 User s Guide 60 4 Gaining access through the gap left by Tray 1 wipe the 3 paper feed rollers 2 with a soft cloth lightly moistened with water 5 Replace Tray 1 2...

Page 61: ...C9800 User s Guide 61 6 Close Tray 1 side cover 7 Turn on the printer...

Page 62: ...CASING 1 Turn the printer off by using the Shutdown Restart button followed by the On Off switch 2 Wipe the printer surface with a soft cloth moistened sparingly with water or neutral detergent 3 Use...

Page 63: ...3 4 Turn on the printer EMPTYING THE OPTIONAL PUNCH CHIP BOX When the LCD panel indicates that the punch chip box is full empty the box as follows 1 Operate the Finisher lever and move the Finisher aw...

Page 64: ...User s Guide 64 2 Pull out the punch chip box being careful to keep it level so as not to spill any chips 3 Discard the chips in an appropriate place 4 Refit the punch chip box carefully into the Fin...

Page 65: ...C9800 User s Guide 65 5 Check that the punch chip box has been refitted correctly then move the Finisher back into position being careful not to trap your fingers...

Page 66: ...er equivalent to three paper trays C9800hdn only NOTE 1 Tray configurations are Tray 1 only Tray 1 2nd Tray Tray 1 2nd Tray 3rd Tray Tray 1 HCF Tray1 2nd Tray HCF 2 The C9800hdtn already has a High Ca...

Page 67: ...M 128 MB 256 MB 512 MB 01163401 01163402 01163403 Second third paper tray 42831303 High capacity feeder HCF 42831503 Finisher 4 tray 5 tray 01166701 01166801 Finisher Punch Unit 4 hole 2 hole 4 hole S...

Page 68: ...print out a Menu Map Configuration document to check that the installation has been successful NOTE The Finisher MFP Upgrade Kit and Punch unit must be installed by an authorised engineer For the fol...

Page 69: ...ry print results LCD panel messages about paper jams and relevant actions are given in this section while a list of other typical messages and suggested responses is given in Appendix A LCD Messages o...

Page 70: ...C9800 User s Guide 70 1 Squeeze the catch 1 on Tray 1 side cover and open the cover 2 Carefully remove the jammed paper 3 Close Tray 1 side cover 1...

Page 71: ...C9800 User s Guide 71 OPEN COVER PAPER JAM SIDE COVER 1 If the MP Tray is open close it so that the side cover 1 is visible 2 Pull the release lever 2 and pull open the side cover 1 2...

Page 72: ...C9800 User s Guide 72 3 Carefully remove the jammed paper 4 Close the side cover...

Page 73: ...C9800 User s Guide 73 OPEN COVER PAPER JAM TOP COVER 1 Squeeze the top cover handle 1 and open the top cover 1 WARNING Be careful not to touch the fuser unit which is hot after printing...

Page 74: ...any paper on the belt 4 If paper is jammed in the fuser unit push the lock lever 3 in the direction shown to release the unit WARNING Be careful not to touch the fuser unit which may be hot after pri...

Page 75: ...C9800 User s Guide 75 Holding the fuser unit 4 by the handle lift it out of the printer and place it on a flat surface 5 Pull up the jam release levers 5 and remove the jammed paper 4 3 5...

Page 76: ...r s Guide 76 6 Carefully replace the fuser unit into the printer and turn the lock lever 6 in the direction shown to lock the fuser unit 7 If paper is jammed near the paper exit open the face up stack...

Page 77: ...C9800 User s Guide 77 8 Open the side cover paper exit 8 and remove the jammed paper 9 Close the side cover paper exit and then the face up stacker 8...

Page 78: ...C9800 User s Guide 78 10 Return the image drum basket 9 into position and check it is locked 11 Close the top cover and ensure it is latched 9...

Page 79: ...LEX UNIT CHECK DUPLEX UNIT PAPER JAM 1 If a Finisher unit is attached to your printer operate the lever 1 of the Inverter unit to separate the Inverter from the printer 2 Operate the duplex cover rele...

Page 80: ...C9800 User s Guide 80 3 Carefully remove any jammed paper then close the cover 4 Operate the levers 3 and pull out the duplex unit 3 3...

Page 81: ...C9800 User s Guide 81 5 Holding the front top cover by the grip 4 push it gently inwards and raise it 6 Remove any jammed paper 4...

Page 82: ...C9800 User s Guide 82 7 In similar manner check for and clear any paper jammed under the rear top cover 8 Replace the two top covers...

Page 83: ...C9800 User s Guide 83 9 Push the duplex unit back into position 10 If you detached a Finisher unit to gain access to the duplex unit replace the Finisher unit...

Page 84: ...nel to check the number displayed You will need this to be able to clear the paper jam The following paragraphs explain what to do for each of the indicated numeric codes 591 592 593 599 643 645 PAPER...

Page 85: ...C9800 User s Guide 85 3 Open the Finisher top cover 4 Carefully remove any jammed paper 5 Close the Finisher top cover...

Page 86: ...User s Guide 86 6 Move the Finisher back into position and connect it to the Inverter 594 597 598 644 646 PAPER JAM IN FINISHER 1 Operate the Finisher lever 1 and move the Finisher away from the Inver...

Page 87: ...C9800 User s Guide 87 2 Open the Finisher front cover 2 3 Continue to turn the lower knob 3 clockwise until any jammed paper is completely ejected 4 Remove the ejected paper 2 3...

Page 88: ...C9800 User s Guide 88 5 Close the Finisher front cover 6 Open the Finisher right side cover 7 Carefully remove any jammed paper...

Page 89: ...C9800 User s Guide 89 8 Close the Finisher right side cover 9 Move the Finisher back into position and connect it to the Inverter...

Page 90: ...s Guide 90 590 PAPER JAM IN FINISHER PUNCH UNIT 1 Operate the Finisher lever 1 and move the Finisher away from the Inverter 2 Move the tab 2 on the right side of the Finisher to align it with the mar...

Page 91: ...C9800 User s Guide 91 3 Open the Finisher top cover 4 Carefully remove any jammed paper 5 Close the Finisher top cover...

Page 92: ...C9800 User s Guide 92 6 Move the Finisher back into position and connect it to the Inverter CHECK INVERTER PAPER JAM 1 Operate the Finisher lever 1 and move the Finisher away from the Inverter 1...

Page 93: ...C9800 User s Guide 93 2 Squeeze the recessed handle 2 and open the left side cover of the Inverter 3 Carefully remove any jammed paper 2...

Page 94: ...C9800 User s Guide 94 4 Close the Inverter left side cover 5 Move the Finisher back into position and connect it to the Inverter...

Page 95: ...C9800 User s Guide 95 6 Operate the Inverter lever 3 and separate the Inverter from the printer 7 Open the right side door 4 of the Inverter 3 4...

Page 96: ...C9800 User s Guide 96 8 Remove any jammed paper 9 Close the right side door...

Page 97: ...dia is damp or charged with static electricity Use media that has been stored in appropriate temperature and humidity conditions Your print media is creased or curled Use appropriate media Decurled me...

Page 98: ...l white lines can be seen on the printed page The LED head is dirty Wipe the LED head with a LED lens cleaner or with a soft cloth The toner is low Replace the toner cartridge Foreign materials may be...

Page 99: ...aper is moist or dry Use paper stored in proper temperature and humidity conditions Vertical lines appear The image drum cartridge is damaged Replace the image drum cartridge The toner is low Replace...

Page 100: ...f the letters is smudged The LED head is dirty Wipe the head with LED lens cleaner or with a soft cloth Toner comes off when it is rubbed The thickness and type of the paper are incorrectly set Set th...

Page 101: ...C9800 User s Guide 101 2 Turn the knob in the direction indicated until the coloured indicator appears 3 Remove any paper that awaits stapling in the paper ejection area 4 Pull out the staple unit...

Page 102: ...C9800 User s Guide 102 5 Turn the knob in the direction indicated to move the stapler to the front 6 Grip both sides of the staple cartridge pull it up and remove it 7 Raise the staple cartridge gate...

Page 103: ...C9800 User s Guide 103 8 Remove all staples that are emerging from the staple case 9 Return the staple cartridge gate to its original position 10 Refit the staple cartridge...

Page 104: ...er s Guide 104 11 Ensure that the staple cartridge is securely installed back into the staple unit then push the staple unit fully home 12 Close the Finisher front cover being careful not to trap your...

Page 105: ...Face down stacker 500 sheets Face up stacker 250 sheets Interfaces Parallel USB 2 0 10Base T and 100Base TX Duty cycle 150 000 pages month maximum Toner life 15 000 A4 pages 5 coverage Image drum life...

Page 106: ...C9800 User s Guide 106 Noise level Operating 54dBA maximum Standby 40dBA maximum Power save 40dBA maximum after 30 mins background level ITEM SPECIFICATION...

Page 107: ...Invalid Data Press ONLINE Button Invalid data has been received by the printer Press the ONLINE button to clear this warning Change Paper in tttttt mmmmmm pppppp Press ONLINE button Please see HELP fo...

Page 108: ...or additional paper You can access help details by pressing the HELP button Check Image Drum cccccc Please see HELP for details Check that the image drum of colour cccccc is correctly installed You ca...

Page 109: ...vided or a command that can be executed to display or print a status or setting value Emboldened values followed by an A denote default values associated with locations where A4 is default paper size...

Page 110: ...age nnnnnn Displays number of monochrome printed pages converted to A4 equivalent Traym nnnnnn Displays total printed pages from Traym where m is in range 1 to 5 MP Tray nnnnnn Displays total printed...

Page 111: ...xxxx drum as a percentage where xxxx can be Cyan Magenta Yellow Black Belt Remaining nnn Displays the remaining life span of the belt unit as a percentage Fuser Remaining nnn Displays the remaining l...

Page 112: ...Displays detected paper size of Traym MP Tray Similar to values for Traym Displays detected paper size of the MP Tray ITEM VALUE DESCRIPTION Serial Number xxxxxxxxxxxxxxx Displays serial no of the pr...

Page 113: ...select this menu 4 Press the Up arrow or Down arrow buttons repeatedly until Print Page Count is highlighted 5 Press the Enter button to select this Item 6 Press the Up arrow or Down arrow buttons re...

Page 114: ...k only Execute Prints colour charts PS Font List Execute Prints PostScript font list PCL Font List Execute Prints PCL emulation font list Demo Page disk only Execute Prints a demo page Usage Report di...

Page 115: ...SECURE JOB ITEM VALUE DESCRIPTION Enter Password nnnn Enter a password to use secure printing Not Found Use a secure printing job Secure Job or a job Stored to HDD when printing When you print a Secur...

Page 116: ...s in range 1 to 5 similar arrangement for all trays Paper Size Tray Size Custom Sets paper in Traym X Dimension 3 9 8 3 A 8 5 L 12 9 inch 100 210 A 216 L 328 mm Sets Custom paper width for Traym Sets...

Page 117: ...detects A3 Nobi A3 Wide and Tabloid Extra sizes as the same Use this setting to tell the printer which of the three sizes is loaded in Traym Legal 14 Paper Legal 14 Legal 13 5 Sets the length of the...

Page 118: ...Monarch Envelope DL Envelope Landscape Postcard Double postcard C5 C4 Envelope Index Card Sets paper size for MP Tray X Dimension 3 8 3 A 8 5 L 12 9 inch 76 210 A 216 L 328 mm Sets Custom paper width...

Page 119: ...t Medium Light Medium Medium Heavy Heavy Ultra Heavy 1 Ultra Heavy 2 Ultra Heavy 3 Sets the media weight for MP Tray Tray Usage Normal Tray Tray selection switching uses this tray as the normal tray W...

Page 120: ...cally clear when a new print job is received Auto Continue ON OFF Sets whether the printer is automatically recovered when Memory Overflow or Tray Request occurs Manual Timeout OFF 30 sec 60 sec If pa...

Page 121: ...as been cleared OFF Cancels a job including the page currently jammed Print Position Adjust X Adjust 0 00 0 25 2 00 2 00 0 25 mm 0 00 0 01 0 08 0 08 0 01 in Adjusts the position of the whole printing...

Page 122: ...side printing of duplex printing adjusts the location of the whole printing image 0 25 mm 0 01 in interval parallel to the direction of paper movement i e vertically xxxx Darkness 0 1 3 4 1 Adjusts t...

Page 123: ...int results or light specks or streaks result when printing in Plain Paper Color setting Decrease the value if light specks or streaks or snow flake like printing results in high density print areas T...

Page 124: ...is highlighted 5 Press the Enter button to select this Item 6 Press the Up arrow or Down arrow buttons repeatedly until Tray1 Config is highlighted 7 Press the Enter button to select this Item 8 Pres...

Page 125: ...5 Press the Enter button to select this Item 6 Press the Up arrow or Down arrow buttons repeatedly until MP Tray Config is highlighted 7 Press the Enter button to select this Item 8 Press the Up arro...

Page 126: ...ready 42 interface Ethernet 50 51 parallel 49 50 USB 49 51 M maintenance items replacing 54 menu Admin Setup 109 Calibration 109 Configuration 109 110 Menus 109 116 Print Information 114 Print Pages 1...

Page 127: ...C9800 User s Guide 127 T troubleshooting 69 turning off 47 on 48 U unsatisfactory printing 98 user s guide printing 21...

Page 128: ...ration 4 11 22 Shibaura Minato ku Tokyo 108 8551 Japan Tel 81 3 5445 6158 Fax 81 3 5445 6189 http www okidata co jp Oki Data Singapore Pte Ltd 78 Shenton Way 09 01 Singapore 079120 Tel 65 221 3722 Fax...

Page 129: ...Oki Europe Limited Central House Balfour Road Hounslow TW3 1HY United Kingdom Tel 44 0 208 219 2190 Fax 44 0 208 219 2199 www okiprintingsolutions com 07057501 iss 2...

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