Oki C 5650dn User Manual Download Page 135

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C5650n/C5650dn User’s Guide

Paper

Jams • 135

Jam 390

CHECK MP TRAY

390: Paper Jam

Sheet has just entered the printer

Gently pull the sheet out of the printer.

c53_81_jammptray.jpg

Sheet can’t easily be pulled out from the front

Lift the front cover release. Pull open the front cover.

c53_102_jam390.jpg

Summary of Contents for C 5650dn

Page 1: ...59382001_cvr jpg...

Page 2: ...e been made to make this document as accurate and helpful as possible we make no warranty of any kind expressed or implied as to the accuracy or completeness of the information contained herein The mo...

Page 3: ...Media 13 General Information 13 Paper Weights 14 General Information 14 Windows 14 Macintosh 14 Paper US Bond 16 Paper Index 18 Letterhead 20 General Information 20 Recommendations 21 Loading 22 Enve...

Page 4: ...uplexing Restrictions 39 Paper Sizes and Exit Paths 40 Paper Exit Paths 41 Face Down Top Exit 41 Face Up Rear Exit 41 Duplex Unit 43 General Information 43 Duplexing Restrictions 44 Loading Paper 45 T...

Page 5: ...ia Menus 99 Color System Configuration and USB Menus 100 Network and Memory Menus 101 System Adjust and Maintenance Menus 102 Usage Menu 103 Options 104 RAM Memory 104 Second Paper Tray 105 Specificat...

Page 6: ...o online 142 Printer makes a strange noise 142 Printer takes a long time to start printing 143 Printing cancels 143 Printing does not start 144 Printing is slow 144 Cleaning 145 Cleaning Page 145 Prin...

Page 7: ...197 General Information 197 Duplexing Restrictions 199 Long Edge vs Short Edge 199 Windows 200 Macintosh 202 Grayscale 203 N Up Printing 204 Printing Multiple Pages on One Sheet 204 General Informati...

Page 8: ...C5650n C5650dn User s Guide Contents 8 Macintosh 219 Watermarks 220 General Information 220 Windows 221 Utilities 224 Summary of Utilities Provided 224...

Page 9: ...mportant An important message appears like this An important message provides supplemental information which can prevent potential problems CAUTION A caution appears like this A caution provides addit...

Page 10: ...22 pages per minute full color Up to 26 pages per minute in black and white 600 x 1200 dpi dots per inch print resolution Single Pass Color Digital LED technology Hiper C emulation 10 Base T and 100...

Page 11: ...copy delivery point Holds up to 250 sheets of 20 lb 75 g m paper 2 Operator Panel Menu driven operator controls and LCD display panel 3 Paper Tray Standard paper tray Holds up to 300 sheets of 20 lb 7...

Page 12: ...up Capacity 100 sheets When the rear paper stacker is folded down paper exits the printer through the rear of the printer and is stacked face up This is used for labels heavy print media envelopes an...

Page 13: ...per exit path can be used Choices are face down or face up straight through whether you can use double sided duplex printing For type see Paper US Bond Metric see page 16 Paper Index see page 18 Lette...

Page 14: ...3 and later 1 Open the file you want to print 2 Click File Print 3 Open the drop down list below Presets Select Printer Option Designation Weight Feed Tray Duplexer Exit Tray Light 16 19 lb US Bond 6...

Page 15: ...nter menu setting is Medium Light 16 19 lb US Bond 60 71 g m2 Medium 20 27 lb US Bond 75 101 g m2 Heavy 28 32 lb US Bond 58 67 lb Index 105 120 g m2 Ultra Heavy 33 54 lb US Bond 68 113 lb Index 124 20...

Page 16: ...d whether you can use double sided duplex printing Single sided printing is also known as simplex printing These settings can be made in the printer menu or in the printer driver Application settings...

Page 17: ...y from moisture direct sunlight and heat sources The use of heavily laid or textured paper will seriously affect the life of the image drum and give poor print quality Print quality can be improved by...

Page 18: ...use double sided duplex printing Single sided printing is also known as simplex printing These settings can be made in the printer menu or in the printer driver Application settings override driver s...

Page 19: ...from moisture direct sunlight and heat sources The use of heavily laid or textured paper will seriously affect the life of the image drum and give poor print quality Print quality can be improved by...

Page 20: ...gle sided printing is also known as simplex printing These settings can be made in the printer menu or in the printer driver Application settings override driver settings Driver settings override prin...

Page 21: ...f heavily laid or textured paper will seriously affect the life of the image drum and give poor print quality Print quality can be improved by changing the media setting to Ultra Heavy However this wi...

Page 22: ...C5650n C5650dn User s Guide Letterhead 22 Loading Trays 1 and 2 Long edge feed Face down top toward the back of the printer Letr_lef bmp Short edge feed face down top to the right ltrhd_se jpg...

Page 23: ...C5650n C5650dn User s Guide Letterhead 23 Loading Manual Feed MP Tray Long edge feed Face up top to the back of the printer manl_le jpg Short edge feed Face up top to the left manl_se jp...

Page 24: ...Envelopes jpg 1 Use only recommended envelopes Oki 52206301 and 52206302 For more information see Print Media in your Handy Reference Guide or www okiprintingsolutions com 2 Store envelopes flat and a...

Page 25: ...650dn User s Guide Envelopes 25 Loading Trays 1 2 Envelopes cannot be fed from paper trays 1 2 Multi purpose Tray Face up flap side down top to the left into the printer C96_LoadPaperMPTray_Envelopes_...

Page 26: ...r Check www okiprintingsolutions com for the latest information on media for your printer Recommendations Only use labels designed for color laser printers and photocopiers Labels must cover the entir...

Page 27: ...ter 1 Open the file you want to print 2 Click File Print NOTE Recommended labels for best print results Avery 5161 White Laser Label Letter size Avery 7162 7664 7666 White Laser Labels size A4 NOTE Re...

Page 28: ...8 3 Open the drop down list below Presets Select Printer Option 4 At Media Weight make your selection Labels1 For labels 0 1 to 0 169 mm thick Labels2 For labels 0 17 to 0 2 mm thick 5 Change any othe...

Page 29: ...ommendations 1 Only use transparencies designed for color laser printers and photocopiers 2 Only use recommended transparencies Oki 52205701 3M CG3720 3 Avoid office transparencies designed for use by...

Page 30: ...t dialog box select your printer 4 Next Windows Vista XP click Properties Windows 2000 go to the next step 5 On the Setup tab under Weight select Transparencies Macintosh OS 10 3 and later 1 Open the...

Page 31: ...C5650n C5650dn User s Guide Transparencies 31 4 At Media Weight select Transparency 5 Change any other settings as desired 6 Click Print...

Page 32: ...appears only if an optional tray is installed Select a specific paper tray For example You are printing a job on special media letterhead Place the media in the Multi Purpose Tray Select the Multi Pur...

Page 33: ...acintosh 33 You are printing a job on special media letterhead Place the media in the Multi Purpose Tray Select the Multi Purpose Tray here in the driver when printing the job 5 Change any other setti...

Page 34: ...ile Print 3 In the Print dialog box select your printer 4 Next Windows Vista XP click Properties Windows 2000 go to the next step 5 On the Setup tab click Paper feed options 6 Select Media Check Macin...

Page 35: ...x 177 g m2 Letter 8 x 11 S Dc c S Simplex D Duplex printing on both sides S D S D S D Legal 14 8 x 14 S D S D S D S D Legal 13 5 8 x 13 5 S D S D S D S D Legal 13 8 x 13 S D S D S D S D Executive 7 x...

Page 36: ...the printer driver Application settings override driver settings Driver settings override printer menu settings Printer Menu This function is enabled in the Print Menu The factory default is ON To ch...

Page 37: ...want to print 2 Click File Print 3 Open the drop down list below Presets Select Printer Option 4 At Auto tray switch make your selection If the box has a check mark the feature is ON If the box is em...

Page 38: ...inter can automatically switch to another paper tray MP Tray optional Tray 2 loaded with the same type of paper This is called Auto Switching See Auto Switching on page 36 Capacity stack of media abou...

Page 39: ...Tray Manual Feed 39 Duplexing Restrictions Important You can duplex paper paper weights up to 28 lb US Bond 58 lb Index 105 g m2 metric You cannot duplex labels envelopes transparencies paper weights...

Page 40: ...r 8 x 11 Yes Yes Yes Legal 14 8 x 14 Yes Yes Yes Legal 13 5 8 x 13 5 Yes Yes Yes Legal 13 8 x 13 Yes Yes Yes Executive 7 x 10 Yes Yes Yes A4 210 x 297 mm Yes Yes Yes A5 145 x 210 mm Yes Yes Yes B5 182...

Page 41: ...US Bond 98 lb Index 176 g m metric Print Sequence Pages are printed in reading order Page 1 first last page on top facing down Face Up Rear Exit ________________ c53_72_rear3 jpg Open the face up sta...

Page 42: ...c Print Sequence Papers are printed face up For multi page documents Select Reverse order printing in your application Print dialog box Click File Print This puts the printed stack in the correct orde...

Page 43: ...e 197 Paper Types Paper only Cannot duplex labels envelopes transparencies Paper Sizes Size Inches Millimeters Letter 8 x 11 215 9 x 279 4 Legal 14 8 x 14 215 9 x 355 6 Legal 13 5 8 x 13 5 215 9 x 342...

Page 44: ...Bond 42 to 58 lb Index 75 to 105 g m metric Duplexing Restrictions Important You can duplex paper paper weights up to 28 lb US Bond 58 lb Index 105 g m2 metric You cannot duplex labels envelopes trans...

Page 45: ...rinter c53_11_opntra jpg NOTE If you have the optional second paper tray installed If you are printing from the 1st upper tray you can pull out the 2nd lower tray and reload it while the printer is pr...

Page 46: ...C5650n C5650dn User s Guide Loading Paper 46 2 Fan the paper to be loaded at the edges 1 and in the middle 2 Then tap the edges of the stack on a flat surface to make it flush again 3 Fan Paper eps...

Page 47: ...r 47 3 Load paper print side down Make sure the rear stopper 1 and paper guides 2 are snug against the paper c53_13_instlpapr jpg NOTE Load letterhead paper face down The top edge is aimed towards the...

Page 48: ...Do not leave space between the paper and the guides and rear stopper Do not overfill the paper tray Capacity depends on the type of paper stock Do not load damaged paper Do not load paper of different...

Page 49: ...y ____________ 1 Open the MP Tray c53_40_mptrayopen1_crop jpg c53_41_mptrayopen2_crop jpg c53_42_mptrayopen3_crop jpg NOTE The MP Tray will take a stack of media about 3 8 10 mm high about 10 envelope...

Page 50: ...oad the print media Adjust the guides 1 to the size media being used c53_39_mptrayload jpg Letterhead Single sided printing load with pre printed side up and the top edge into the printer Double sided...

Page 51: ...nvelopes Load print side up flap down with top edge to the left and short edge into the printer You cannot duplex envelopes 4 Press the blue tray latch 1 toward the paper stack to lift the paper platf...

Page 52: ..._____ Toner Type C8 Black High Capacity 43324404 Cyan High Capacity 43324403 Magenta High Capacity43324402 Yellow High Capacity 43324401 Black standard 43381904 Cyan standard 43381903 Magenta standard...

Page 53: ...347601 Duplex Unit Duplex Unit 43347501 REPLACING CONSUMABLES AND MAINTENANCE ITEMS Fusers and transfer belts are replaceable maintenance items They are warranted against defects for 90 days When the...

Page 54: ...5650n C5650dn User s Guide Replace a Toner Cartridge 54 Replace a Toner Cartridge ___________ c53_30_tonergroup jpg REPLACE TONER nnn zzzz TONER EMPTY nnn ZZZZ 410 YELLOW 411 MAGENTA 412 CYAN 413 BLAC...

Page 55: ...Guide Replace a Toner Cartridge 55 1 Press the cover release Open the printer s top cover fully c53_02_opencvr jpg WARNING If the printer has been powered on the fuser is HOT This area is clearly lab...

Page 56: ...the positions of the four cartridges Cyan 1 Magenta 2 Yellow 3 Black 4 c53_09_lidup jpg 3 Pull the colored toner release lever on the cartridge to be replaced towards the front of the printer Shown r...

Page 57: ...dge to the right to release the left hand end Remove the toner cartridge Discard it in accordance with your local regulations c53_80_tonrout jpg Install a Toner Cartridge 5 Unpack the new toner cartri...

Page 58: ...rside of the cartridge 7 Hold the cartridge by its top center with the colored release lever to the right Insert the left end of the CAUTION Do not touch the toner release lever until the toner cartri...

Page 59: ...C5650n C5650dn User s Guide Replace a Toner Cartridge 59 cartridge into the top of the image drum Push it firmly against the spring on the drum unit c53_80_tonrout jpg and c53_73_tonerdrum jpg...

Page 60: ...lever back to open the toner slot and lock it in place c53_75_tonrlvrclose jpg IMPORTANT The lever should move easily If it does not STOP Push down on the toner cartridge to be sure that it is properl...

Page 61: ...C5650n C5650dn User s Guide Replace a Toner Cartridge 61 9 Use the provided LED lens cleaner Gently wipe the LED c5x_ledarray_bw jpg 10 Close and latch the top cover c53_45_latchcvr jpg...

Page 62: ..._drumREV jpg and c53_30_single_toner JPG REPLACE IMAGE DRUM nnn ZZZZ DRUM LIFE nnn ZZZZ 350 YELLOW 351 MAGENTA 352 CYAN 353 BLACK Important You must replace the toner cartridge when you replace the im...

Page 63: ...cover release and open the top cover fully c53_02_opencvr jpg 2 Note the positions of the four image drums Cyan 1 Magenta 2 Yellow 3 Black 4 c53_09_lidup jpg WARNING If the printer has been powered o...

Page 64: ...5650n C5650dn User s Guide Replace an Image Drum 64 3 Lift the image drum complete with its toner cartridge out of the printer Discard it in accordance with your local regulations c53_53_drumremove jp...

Page 65: ...ce an Image Drum 65 4 Unpack the new image drum CAUTION Image drum handling The image drum contains toner To avoid spilling toner be careful to keep it upright c53_31_drum jpg Checkmark bmp c53_79_dru...

Page 66: ...is very delicate and light sensitive Do not touch the green surface Never expose the drum to direct sunlight or to very bright room lighting Do not expose it to normal room light for more than 5 minut...

Page 67: ...dn User s Guide Replace an Image Drum 67 6 Remove the paper sheet Then remove the clear plastic film c53_26removepaper jpg c53_25_removeclearsheet jpg 7 If present remove the silica gel pack c53_24_re...

Page 68: ...C5650n C5650dn User s Guide Replace an Image Drum 68 8 Place the image drum in the printer c53_84_removedrumwithorange jpg 9 Remove the orange drum seal c53_83_removeorangething jpg...

Page 69: ...C5650n C5650dn User s Guide Replace an Image Drum 69 10 Install the new toner cartridge in the image drum See Install a Toner Cartridge on page 57...

Page 70: ...C5650n C5650dn User s Guide Replace an Image Drum 70 11 Use the provided LED lens cleaner Gently wipe the LED c5x_ledarray_bw jpg 12 Close and latch the top cover c53_45_latchcvr jpg...

Page 71: ...4 FUSER LIFE WARNING If the printer has been powered on the fuser is HOT This area is clearly labelled Do not touch it Handle the fuser with extreme care Hold it only by its handle which is only mildl...

Page 72: ...50dn User s Guide Replace the Fuser 72 1 Press the cover release Fully open the printer s top cover c53_02_opencvr jpg 2 Pull the two blue fuser lock levers 1 towards the front of the printer c53_59_f...

Page 73: ...is still warm place it on a flat surface which will not be damaged by heat After letting the fuser cool down discard it c53_60_fuser2 jpg 4 Remove the new fuser from its packaging Remove any packing...

Page 74: ...the new fuser by the handle The fuser pressure release lever 1 should be on the right Lower the fuser into the printer c53_60a_fuser2 jpg 7 Push the two blue retaining levers 1 toward the rear of the...

Page 75: ...C5650n C5650dn User s Guide Replace the Fuser 75 8 Close and latch the top cover c53_45_latchcvr jpg...

Page 76: ..._______________ REPLACE BELT 355 BELT LIFE The belt unit is located under the four image drums 1 Press the cover release and open the top cover fully c53_02_opencvr jpg WARNING If the printer has been...

Page 77: ...lace away from direct sources of heat and light CAUTION The green surface at the base of each image drum is very delicate and light sensitive Do not touch the green surface Never expose the drum to di...

Page 78: ...C5650n C5650dn User s Guide Replace the Belt Unit 78 4 Locate the two blue locks 1 and the handle 2 c53_48_belt1 jpg 5 Turn the two locks about 45 counterclockwise to release the belt c53_49_belt2 jpg...

Page 79: ...lt unit out of the printer c53_50_belt3 jpg 7 Unpack the new belt unit Hold it with the blue handle toward the front of the printer 8 Place the drive gear at the back of the belt unit in the gear at t...

Page 80: ...the two belt locks about 45 clockwise to secure the belt unit in place c53_48_belt1 jpg 10 Place the four image drums toner cartridges back in the printer 1 Cyan 2 Magenta 3 Yellow 4 Black It is essen...

Page 81: ...C5650n C5650dn User s Guide Replace the Belt Unit 81 11 Close and latch the top cover c53_45_latchcvr jpg...

Page 82: ...in the printer driver However several of the driver settings can be left at Printer Setting which will then default to the settings entered in these printer menus Print a list of the current settings...

Page 83: ...6 When the setting you wish to use appears on the display press ENTER An asterisk appears next to the setting The setting flashes 7 To finish a If you are through making settings in the menu press ON...

Page 84: ...to the Sys Config Menu POW SAVE TIME 60 MIN 4 Press ENTER to select the Power Save Time item The value on the second line of the display begins flashing POW SAVE TIME 60 MIN 5 Press repeatedly until t...

Page 85: ...___ To reset the printer menu to its original default settings 1 Press to enter the Menu mode 2 Press MAINTENANCE MENU 3 Press ENTER MENU RESET Execute 4 Press ENTER 5 The printer resets and returns t...

Page 86: ...UTE Prints the MenuMap menu listing with current settings shown Information about your printer is also shown at the top of each MenuMap page DEMO1 EXECUTE Prints the built in Demo page NETWORK EXECUTE...

Page 87: ...n the middle of a print job TRAY SEQUENCE DOWN UP PAPER FEED TRAY Sets the sequence in which the printer will seek an alternate tray with the same media size should the currently selected tray run out...

Page 88: ...er followed by mostly monochrome pages use MIXED SPEED Item Settings Explanation TRAY1 PAPERSIZE A4 A5 A6 B5 LEGAL14 LEGAL13 5 LEGAL13 LETTER EXECUTIVE CUSTOM Defines the size of paper loaded in Tray...

Page 89: ...efines the type of media to be fed from the Multi Purpose Tray so that the printer can adjust its internal parameters for the media MPT MEDIAWEIGHT MEDIUM HEAVY ULTRA HEAVY Defines the media weight to...

Page 90: ...on when a new image drum or toner cartridge is installed at intervals of 100 300 and 500 drum counts Auto adjustment takes up to 55 seconds Switch to manual only if you wish to initiate Density Contro...

Page 91: ...he print job resumes MANUAL TIMEOUT OFF 30 60 Specifies how many seconds the printer will wait for paper to be fed before cancelling the job WAIT TIMEOUT 5 to 300 SEC Default 90 seconds Specifies how...

Page 92: ...are shown in bold Item Settings Explanation SOFT RESET ENABLE DISABLE Enables or disables the SOFT RESET command SPEED 480Mbps 12Mbps Sets the maximum transfer speed for the USB interface SERIAL NUMB...

Page 93: ...ment first octet Press ENTER to move on to the next octet Use keys to increment second octet Press ENTER to move on to the next octet Use keys to increment third octet Press ENTER to move on to the la...

Page 94: ...BLE Enables or disables communication via FTP This item will not appear in the menu if TCP IP is set to DISABLE SNMP ENABLE DISABLE Enables or disables SNMP protocol NETWORK SCALE NORMAL SMALL Normal...

Page 95: ...MB 4MB 8MB 16MB Sets the size of the receive buffer FLASH INITIALIZE EXECUTE Initializes Resident Flash memory When ENTER is pressed the following message displays ARE YOU SURE YES ENTER NO CANCEL Pre...

Page 96: ...ically in 0 25 increments DUPLEX X ADJUST 2 00MILLIMETER TO 2 00MILLIMETER Default 0 00 Adjusts overall print position of print face horizontally in 0 25 increments DUPLEX Y ADJUST 2 00MILLIMETER TO 2...

Page 97: ...e power save mode after the specified time PAPER BLACK SETTING 2 to 2 in increments of 1 Default 0 Used for small adjustment when you experiencse faded print or light specks streaking in monochrome pr...

Page 98: ...AGE COUNT The total number of pages fed from optional Tray 2 Appears only if the optional Second Paper Tray is installed See Second Paper Tray on page 105 MPT PAGE COUNT The total number of pages fed...

Page 99: ...1 EXECUTE SHUTDOWN MENU SHUTDOWN START EXECUTE PRINT MENU COPIES 1 DUPLEX OFF PAPER FEED TRAY1 AUTO TRAY SWITCH ON TRAY SEQUENCE DOWN MP TRAY USAGE DO NOT USE MEDIA CHECK ENABLE MONO PRINT SPEED AUTO...

Page 100: ...Menu Item Default Setting COLOR MENU DENSITY CONTROL AUTO ADJUST DENSITY EXECUTE AJST REGSTRATION EXECUTE C REG FINE AJST 0 M REG FINE AJST 0 Y REG FINE AJST 0 SYS CONFIG MENU POW SAVE TIME 60 MIN CL...

Page 101: ...d Menu Item Default Setting NETWORK MENU TCP IP ENABLE NETBEUI DISABLE IP ADDRESS SET AUTO IP ADDRESS 192 168 100 100 SUBNET MASK 255 255 255 000 GATEWAY ADDRESS 192 168 100 254 FACTORY DEFAULTS EXECU...

Page 102: ...te option is installed Menu Item Default Setting SYS ADJUST MENU X ADJUST 0 00 MILLIMETER Y ADJUST 0 00 MILLIMETER DUPLEX X ADJUST 0 00 MILLIMETER DUPLEX Y ADJUST 0 00 MILLIMETER DRUM CLEANING OFF MAI...

Page 103: ...COUNT nnnn TRAY2 PAGE COUNT nnnn MPT PAGE COUNT nnnn COLOR PAGE COUNT nnnn MONO PAGE COUNT nnnn K DRUM LIFE REMAINING nn C DRUM LIFE REMAINING nn M DRUM LIFE REMAINING nn Y DRUM LIFE REMAINING nn BELT...

Page 104: ...ns for installing these options are found in the packaging with the option RAM Memory______________________ Oki 70042801 70042901 c53_82_ram jpg The basic printer comes equipped with 64 MB of main mem...

Page 105: ...tions 105 Second Paper Tray _________________ Oki 43347601 c53_43_opttray2 jpg The second paper tray takes Up to 530 sheets of 20 lb paper All the same size media as Tray 1 except A6 Paper weight rang...

Page 106: ...127 volts 60 Hz 2 Hz 220 240 volts 50 Hz 2 Hz Power Consumption Operating Typical 420 watts Max 950 watts Power Save Mode 20 watts Auto Features Auto registration Auto density adjustment Auto consumab...

Page 107: ...erage business letter Average 4 000 pages per month Toner life Standard cartridge approximately 2 000 pages at 5 coverage High capacity cartridge approximately 5 000 pages at 5 coverage Image drum lif...

Page 108: ...essages see page 109 Paper Jams see page 117 Print Quality Problems see page 113 USB Problems see page 139 Application error see page 141 General Protection Fault see page 141 Paper Size Change Reques...

Page 109: ...r the printer s memory Reduce the size of the document If this happens frequently install additional memory see RAM Memory on page 104 CANCELLING JOB JAM The setting for Jam Recovery in the menu has b...

Page 110: ...ay Clear the jam See Jam 390 on page 135 CLOSE COVER 316 DUPLEX COVER OPEN The duplex cover is open or not properly latched Close the duplex cover c53_95_duplexjam _Crop jpg CLOSE COVER nnn COVER OPEN...

Page 111: ...a size mmm and or type ppp loaded in the indicated tray tttt does not match that specified in the print job being processed Load the appropriate media in the tray and press ON LINE OPEN DUPLEX COVER n...

Page 112: ...y to indicate that ttt tray has run out of media Load media in tray tttt xxx LIFE Appears on the second line of the display to indicate that consumable xxx e g belt fuser image drum will need to be re...

Page 113: ...cartridge See Replace a Toner Cartridge on page 54 Possible cause Remedy Top cover is not properly closed Press the cover release latch and open then close the cover One or more of the toner cartridg...

Page 114: ...er Use recommended paper Possible cause Remedy The toner cartridge is incorrectly installed Reinstall the toner cartridge See Replace a Toner Cartridge on page 54 Toner is low Change toner cartridge S...

Page 115: ...amaged or dirty If damaged replace the image drum cartridge See Replace an Image Drum on page 62 If dirty wipe the image drum gently with soft tissue If this does not work replace the image drum See R...

Page 116: ...commended paper See Paper Weights on page 14 Toner is low Replace toner cartridge See Replace a Toner Cartridge on page 54 Possible cause Remedy Media Weight and Media Type settings may not be appropr...

Page 117: ...jammed sheet which must be cleared This is especially likely if you are printing a multi page document or multiple copies of a single document Once all jams have been cleared the printer should autom...

Page 118: ...tatic Store paper within specified temperature and humidity levels See Specifications on page 106 The paper is creased or wrinkled Remove the creased wrinkled paper from the feed tray The paper is not...

Page 119: ...r s Guide Paper Jams 119 Jam 370 373 and 383 OPEN DUPLEX COVER nnn PAPER JAM nnn 370 373 383 1 Press the duplex cover release Open the duplexer cover c53_54_duplex1 jpg 2 Remove any jammed sheets c53_...

Page 120: ...C5650n C5650dn User s Guide Paper Jams 120 c53_99a_jam37x jpg c53_88a_jam jpg 3 Close the duplex unit cover c53_95a_duplexjam jpg...

Page 121: ...650n C5650dn User s Guide Paper Jams 121 Jam 371 OPEN DUPLEX COVER 371 Paper Jam 1 Turn off the printer 2 Pull out the duplexer c53_96_jam371a jpg 3 Pull the duplexer lid to unlock it c53_97_jam371b j...

Page 122: ...C5650n C5650dn User s Guide Paper Jams 122 4 Open the lid Remove the jammed sheet c53_98_jam371c jpg 5 Close the lid Push it back to lock it in place c53_97_jam371b jpg...

Page 123: ...C5650n C5650dn User s Guide Paper Jams 123 6 Push the duplexer back into the printer c53_96_jam371a jpg 7 Turn on the printer...

Page 124: ...User s Guide Paper Jams 124 Jam 372 and 380 OPEN FRONT COVER nnn PAPER JAM nnn 372 or 380 1 Lift the front cover release Pull open the front cover c53_58_frcvropen jpg 2 Remove any jammed sheets c53_6...

Page 125: ...C5650n C5650dn User s Guide Paper Jams 125 3 Close the front cover c53_57_frcvrclose jpg...

Page 126: ...TOP COVER 381 Paper Jam 1 Press the cover release Fully open the printer s top cover c53_02_opencvr jpg 2 Note the positions of the four image drums Cyan 1 Magenta 2 Yellow 3 Black 4 It is essential...

Page 127: ...ge drum toner cartridge units out of the printer Place them on a flat surface in a safe place away from direct sources of heat and light c53_53_drumremove jpg WARNING If the printer has been powered o...

Page 128: ...er expose the drum to direct sunlight or to very bright room lighting Do not expose it to normal room light for more than 5 minutes If the image drum must be out of the printer for longer than 5 minut...

Page 129: ...nced into the fuser only a short length is still visible do not attempt to pull it back See step 4 under Jam 382 To remove a sheet trapped in the fuser 1 Grasp the edge of the sheet 2 Push the fuser p...

Page 130: ...uide Paper Jams 130 5 Place the four image drums toner cartridges back in the printer Be sure to place them in the proper sequence 1 Cyan 2 Magenta 3 Yellow 4 Black c53_09_lidup jpg 6 Close the top co...

Page 131: ...ms 131 Jam 382 OPEN TOP COVER 382 Paper Jam 1 Open the top cover c53_02_opencvr jpg 2 Gently pull the sheet out If the sheet does not come out easily go to the next step If the sheet does come out clo...

Page 132: ...C5650n C5650dn User s Guide Paper Jams 132 3 Lower the rear exit tray c53_70a_rear1 jpg 4 Pull out the jammed sheet c53_67a_jamrear jpg...

Page 133: ...WARNING The fuser may be HOT If the sheet is difficult to remove it is partially jammed in the fuser To get it out reach around the top cover and press down on the fuser pressure release lever 1 befo...

Page 134: ...C5650n C5650dn User s Guide Paper Jams 134 6 Close the top cover c53_45_latchcvr jpg...

Page 135: ...CHECK MP TRAY 390 Paper Jam Sheet has just entered the printer 1 Gently pull the sheet out of the printer c53_81_jammptray jpg Sheet can t easily be pulled out from the front 1 Lift the front cover re...

Page 136: ...C5650n C5650dn User s Guide Paper Jams 136 2 Remove any jammed sheets c53_94_jam390 jpg 3 Close the front cover c53_102_jam390 jpg...

Page 137: ...r Jams 137 Jam 391 and 392 OPEN FRONT COVER nnn PAPER JAM nnn 391 or 392 1 Pull out the appropriate tray 391 Tray 1 392 Optional Tray 2 2 Remove any sheet jammed as it exited the tray c53_101a_jam392...

Page 138: ...C5650n C5650dn User s Guide Paper Jams 138 3 Open the front cover c53_58_frcvropen jpg 4 Remove any jammed sheets c53_66_jamfront_crop jpg 5 Close the front cover c53_57a_frcvrclose jpg...

Page 139: ...s set to Enable in the menu USB MENU USB ENABLE Configuration procedure was not correctly followed or cancelled Configure again from the beginning USB cable is disconnected or faulty Reconnect or try...

Page 140: ...econnect the printer interface cable A converter buffer extension cable or USB hub is being used Test by connecting the printer and computer directly Printer driver output port is incorrect Set correc...

Page 141: ...ication is not suitable for the operating system Upgrade the application Memory is insufficient for number of applications running Close all other applications Print file is corrupted Correct or recre...

Page 142: ...continue or continue printing on existing paper by pressing ON LINE Possible cause Remedy Bad connection Switch off the printer and disconnect the power cable Reconnect the power cable and switch the...

Page 143: ...ve mode SYS CONFIG MENU POW SAVE TIME The image drum carries out a cleaning process to ensure print quality which takes time Wait until this process has been completed The fuser unit adjusts temperatu...

Page 144: ...cause Remedy Printer error Check the control panel If an error message is displayed correct the problem Possible cause Remedy Print processing is carried out by the computer Use a computer with a fast...

Page 145: ...job is printed This should eliminate any fading streaking or erratic marks from the printed pages 1 Open the file you want to print 2 Click File Print 3 Open the drop down list below Presets Select Pr...

Page 146: ...load a copy of the Setup Guide or for the latest information on printer drivers For more information about working with your printer driver refer to the appropriate operating system Macintosh see page...

Page 147: ...Preset See Presets on page 148 Scheduler Scheduler allows you to schedule when your job will print and its priority relative to other jobs in the print queue See Scheduler on page 149 Paper Handling...

Page 148: ...Job Account ID on the Job Accounting screen then save the setting as part of the Standard Preset Create a New Preset 1 Make all the printer settings you wish to save as a Preset 2 Select Summary Revi...

Page 149: ...wn list below Presets Select Scheduler 4 At Print Document set the schedule for when your job prints Now the default At a specific time you specify in one minute increments On Hold until you come back...

Page 150: ...ct Paper Handling Reverse page order Select this to print the last page of the document first This is useful when you are printing to the straight through rear face up exit required for heavy paper la...

Page 151: ...oklets see page 159 Collating see page 162 Color Matching see page 165 Custom Page Size see page 194 Duplex Printing see page 197 Grayscale see page 203 N Up multiple pages on one sheet see page 204 P...

Page 152: ...imits page length to 22 inches 558 8 mm Power Point does support banners define a custom page size for your banner See Custom Page Sizes on page 194 use the Multi Purpose Tray and the Face Up Rear Exi...

Page 153: ...you must set Multi Purpose Tray is Manual feed to ON in the printer driver The default is OFF The printer operator panel will prompt you to load the media before the job prints 1 Open the file you wan...

Page 154: ...site Black The cyan magenta yellow and black toners are combined to create composite black Use composite black when printing photographs Composite Black can appear as a brownish black True Black Only...

Page 155: ...mark the feature is ON If the box is empty the feature is OFF All Print Jobs Default 1 Click Start Settings Printers Printers and Faxes in Windows XP 2 Right click the printer name Windows Vista 2000...

Page 156: ...ur selection Choices are Auto Gloss and Matte Gloss This option produces printing with a more glossy finish Matte This option uses more Black and less CMYK while producing a flatter black 6 Change any...

Page 157: ...feature is ON If the box is empty the feature is OFF 6 Below Black Finish make your selection Choices are Auto Gloss and Matte Gloss This option produces printing with a more glossy finish Matte This...

Page 158: ...the box is empty the feature is OFF 5 Change any other settings as desired 6 Click Print Macintosh OS 10 3 and later Black Finish 1 Open the file you want to print 2 Click File Print 3 Open the drop...

Page 159: ...Information F3_05 jpg Booklet printing allows you to print a document like a brochure or greeting card Both the duplex unit and additional memory must be installed and enabled in the driver before us...

Page 160: ...The right to left setting allows a booklet to be printed for right to left reading which is used in some languages Booklet printing is restricted to four 4 pages per sheet two 2 pages per side Example...

Page 161: ...ndows 2000 go to the next step 8 Next Windows Vista XP click Print Windows 2000 click Print NOTES You must have the duplex unit enabled in order to print booklets Not available on some network connect...

Page 162: ...ing all of the copies of the first page print before the copies of the subsequent page s print Important If your software application has a collate option use it instead of the collate option in the p...

Page 163: ...6 Next Windows Vista XP click OK Windows 2000 go to the next step 7 Next Windows XP 2000 click Print Important If your software application has a collate option use it instead of the collate option i...

Page 164: ...the file you want to print 2 Click File Print 3 Open the drop down list below Presets Select Copies Pages 4 At Collated make your selection If the box has a check mark the feature is ON If the box is...

Page 165: ...background information explains the factors that affect color matching See page 166 how to information The how to information explains how to perform color matching with your printer See page 182 NOTE...

Page 166: ...is divided into these sections 1 Factors that Affect Color Printing see page 167 2 Choosing a Color Matching Method see page 173 3 Printing Vivid Colors see page 178 4 Color Settings see page 179 5 Hu...

Page 167: ...fferences between the range of colors a monitor can reproduce versus the range of colors that a printer can reproduce See page 168 monitor settings See page 169 color settings in your software applica...

Page 168: ...ll of the colors printed by a printer Both devices use very different technologies to represent color A monitor uses Red Green and Blue RGB phosphors or LCDs A printer uses Cyan Yellow Magenta and Bla...

Page 169: ...l monitor 5000k or D50 Warmest yellowish lighting Typically used in graphics arts environments 6500k or D65 Cooler Approximates daylight conditions 9300k Cool The default setting for many monitors and...

Page 170: ...e printer driver Please refer to the documentation for your software application for details on how that particular program s color management functions How the application displays color Some graphic...

Page 171: ...ed colors with those displayed on screen See How To on page 182 For Windows The printer drivers supplied with your printer provide several controls for changing the color output The default driver set...

Page 172: ...arious lighting conditions For example the colors may look different when viewed standing next to a sunlit window compared to how they look under standard office fluorescent lighting Paper Type The ty...

Page 173: ...color output from your printer There are several suggested methods The method you choose is determined by the type of document you are printing most common RGB See page 175 professional desktop publi...

Page 174: ...of document you are printing See Auto Color on page 183 Advanced Color Advanced Color allows you to customize the color matching settings you use Color matching is a complex topic Use Advanced Color o...

Page 175: ...documents you print are in RGB format This is the most common method If you do not know your document s color mode assume that it is RGB CMYK documents are typically only supported in professional Des...

Page 176: ...Select a matching method appropriate to your monitor See Color Settings on page 179 Macintosh OS 10 3 and later Natural is a generally a good choice Select a matching method appropriate to your monit...

Page 177: ...RGB values from the swatches Enter the values in your application s color picker Macintosh OS 10 3 and later Color Swatch Utility Use the Color Swatch Utility to print out a chart of RGB swatches Sel...

Page 178: ...hoices are Monitor 6500k Vivid sRGB Digital Camera settings Windows See Color Settings on page 179 Macintosh OS 10 3 and later See Color Settings on page 179 RGB or CMYK Windows Auto is a generally a...

Page 179: ...er This selection works best for office situations Optimized for printing general documents when using a monitor with a color temperature of 6500K Monitor 6500k Perceptual This is best choice for prin...

Page 180: ...odification Only colors that fall outside the printable colors are modified Hue Brightness and Saturation There are three main components to color Hue Brightness and Saturation Hue The component that...

Page 181: ...of saturation of a color is its relative purity or freedom from mixture with white Windows and Macintosh 10 3 Saturation can be adjusted when using the Advanced Color or Gray Scale color modes color...

Page 182: ...e list you see varies according to your computer platform operating system color production method and printer driver type To change these settings in your printer driver refer to the appropriate sect...

Page 183: ...ty the feature is OFF 5 Click OK until you return to the Print dialog box 6 Print the document All Print Jobs Default 1 Click Start Settings Printers Printers and Faxes in Windows XP 2 Right click the...

Page 184: ...Open the file you want to print 2 Click File Print 3 Open the drop down list below Presets Select Color 4 Below Color Mode at Auto Color make your selection If the box has a check mark the feature is...

Page 185: ...selection If the box has a check mark the feature is ON If the box is empty the feature is OFF 5 Change any other settings as desired 6 Click Print 7 The document prints All Print Jobs Default 1 Click...

Page 186: ...0 3 and later 1 Open the file you want to print 2 Click File Print 3 Open the drop down list below Presets Select Color 4 Below Color Mode at Advanced Color make your selection If the box has a check...

Page 187: ...k mark the feature is ON If the box is empty the feature is OFF 5 Change any other settings as desired 6 Click Print 7 The document prints All Print Jobs Default 1 Click Start Settings Printers Printe...

Page 188: ...p down list below Presets Select Color 4 Below Color Mode at Gray Scale make your selection If the box has a check mark the feature is ON If the box is empty the feature is OFF 5 Change any other sett...

Page 189: ...list below Presets Select Color Synch 3 At Color Conversion select Standard 4 At Quartz Filter make your selection Choices are None Black White Blue Tone Gray Tone Lightness Decrease Lightness Increa...

Page 190: ...Color Matching ____________________ Color Synch Macintosh OS 10 3 Filters None The default No filters are applied to the document C32_Mac_10 3_11a jpg Black White Converts the document to black and w...

Page 191: ...of blue C32_Mac_10 3_11c jpg Gray Tone Converts the document to shades of gray C32_Mac_10 3_11d jpg Lightness Decrease A Lightness Increase B Darkens or lightens the document The middle picture below...

Page 192: ...C5650n C5650dn User s Guide Color Matching 192 Reduce File Size This filters the document to reduce its file size Sepia Tone Converts the document to shades of brown C32_Mac_10 3_11g jpg...

Page 193: ...produced by selecting any of the standard filters To do this click the name in the Filters box Then click Apply You can also add New filters of your choice Delete filters you have added to the list s...

Page 194: ...om Size Range minimum 3 94 x 5 83 100 x 148 mm maximum 8 x 14 215 9 x 355 6 mm MP Tray Custom Size Range minimum 3 94 to 5 83 100 x 148 mm maximum 8 x 14 216 x 356 mm banners from 8 to 8 210 to 215 9...

Page 195: ...ant to print 2 Click File Print 3 In the Print dialog box select your printer 4 Next Windows XP Vista click Properties Windows 2000 go to the next step 5 On the Setup tab under Media in the Size drop...

Page 196: ...k Start Settings Printers Printers and Faxes for XP 2 Right click the printer icon 3 Next Windows Vista XP 2000 select Properties 4 Click Printing Preferences 5 On the Setup tab click Paper Feed Optio...

Page 197: ...2 MP tray can be used for duplex printing Paper Types Paper only Cannot duplex labels envelopes transparencies NOTE The duplex unit must be enabled in the driver before duplex printing can be carried...

Page 198: ...Size Inches Millimeters Letter 8 x 11 215 9 x 279 4 Legal 14 8 x 14 215 9 x 355 6 Legal 13 5 8 x 13 5 215 9 x 342 9 Legal 13 8 x 13 215 9 x 330 2 Executive 7 x 10 184 15 x A4 8 27 x 11 69 210 x 297 A...

Page 199: ...strictions Long Edge vs Short Edge Important You can duplex paper paper weights up to 28 lb US Bond 58 lb Index 105 g m2 metric You cannot duplex labels envelopes transparencies paper weights above 28...

Page 200: ...nting 1 Open the file you want to print 2 Click File Print 3 In the Print dialog box select your printer 4 Windows Vista XP 2000 click Properties 5 On the Setup tab under 2 Sided Printing make your se...

Page 201: ...ht click the printer icon 3 Windows Vista XP 2000 select Properties 4 Click Printing Preferences 5 Follow steps below Note that the screen for setting defaults will have more tabs 6 On the Setup tab u...

Page 202: ...n the file you want to print 2 Click File Print 3 Open the drop down list below Presets Select Duplex 4 At Duplex make your selection Choices are Off Long Edge Binding and Short Edge Binding 5 Change...

Page 203: ...C5650n C5650dn User s Guide Grayscale 203 Grayscale ________________________ This feature is described in the Color Matching section See Grayscale on page 187...

Page 204: ...m on a single sheet NUp jpg Windows 1 Open the file you want to print 2 Click File Print 3 In the Print dialog box select your printer 4 Next Windows Vista XP click Properties Windows 2000 go to the n...

Page 205: ...ttings are Pages per Sheet Use this to print up to 16 pages on one sheet Layout Direction Use this to set the orientation in which multiple pages are printed on the sheet Border When printing multiple...

Page 206: ...esets Select Layout 4 Make your selections Pages per Sheet Use this to print up to 16 pages on one sheet Layout Direction Use this to set the orientation in which multiple pages are printed on the she...

Page 207: ...ngs Printers Printers and Faxes in Windows XP 2 Right click the printer name 3 Next Windows XP 2000 select Properties 4 Click Printing Preferences 5 Follow the steps below Note that the screen for set...

Page 208: ...Click File Print 3 In the Print dialog box select your printer 4 Next Windows XP click Properties Windows 2000 go to the next step 5 On the Job Options tab select Photo Enhance 6 Change any other set...

Page 209: ...tographs 209 Macintosh OS 10 3 and later 1 Open the file you want to print 2 Click File Print 3 Open the drop down list below Presets Select Print Quality 4 Select Photo Enhance 5 Change any other set...

Page 210: ...e sheets to create a poster Windows 1 Open the file you want to print 2 Click File Print 3 In the Print dialog box select your printer 4 Next Windows Vista XP click Properties Windows 2000 go to the n...

Page 211: ...ases the mileage of your toner and drum Raising the print resolution can maximize the image quality of a print job You usually do this for final versions of documents or when printing images photograp...

Page 212: ...C5650n C5650dn User s Guide Print Resolution 212 7 Next Vista XP click OK Windows 2000 go to the next step 8 Next Windows XP 2000 click Print...

Page 213: ...ows 2000 go to the next step 5 On the Job Options tab under Quality make your selection High Quality The best quality image the printer provides Choose this for optimum results when printing graphics...

Page 214: ...Open the drop down list below Presets Select Print Quality 4 Make your selection High Quality The best quality image the printer provides Choose this for optimum results when printing graphics Fine De...

Page 215: ...This feature is not available in this operating system Macintosh OS 10 3 and later 1 Open the file you want to print 2 Click File Print 3 Open the drop down list below Presets Select Output Options 4...

Page 216: ...less toner to create the printed images Toner Save adjusts the darkness of the color halftones Images may appear lighter than normal NOTES Toner Save does not work if you are printing 100 per cent bl...

Page 217: ...select your printer 4 Next Windows Vista XP click Properties Windows 2000 go to the next step 5 Click on the Job Options tab 6 At Toner Saving make your selection Checking this will enable toner savi...

Page 218: ...elect Properties Click Printing Preferences 4 Click on the Job Options tab 5 Follow the steps below Note that the screen for setting defaults will have more tabs 6 At Toner Saving make your selection...

Page 219: ...k File Print 3 Open the drop down list below Presets Select Print Quality 4 At Toner saving make your selection Checking this will enable toner saving but reduce print quality If the box has a check m...

Page 220: ...s production which can only be seen if it is held against the light Your printer can print an element that performs as a watermark This element is separate from the actual contents of a document Examp...

Page 221: ...ties Windows 2000 go to the next step 5 Click on the Job Options tab 6 Click Watermark 7 Click New 8 Enter the text for your watermark 9 Select the attributes font size angle etc for your watermark 10...

Page 222: ...ions tab 6 Click Watermark 7 Select a name from the Watermark list 8 Click Edit 9 Modify the text for your watermark 10 Modify the attributes font size angle for your watermark 11 Click OK 12 Adjust w...

Page 223: ...Click on Preferences Windows 2000 go to the next step 6 Click on the Job Options tab 7 Click Watermark 8 Select a name from the Watermark list 9 Adjust where and how the watermark prints if necessary...

Page 224: ...e Printer Properties tab in the printer driver Color Swatch Utility Print a color swatch and use the indicated RGB values to set up the color s of your choice in your graphics design software applicat...

Page 225: ...monitor and report printer usage manage consumables check on the status of printers in the same department the same building the same country or on the other side of the world Color Correct Utility H...

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