TROUBLESHOOTING > 77
HARDWARE PROBLEMS
Symptom
Problem
Solution
Graphic image prints
partly on one page,
partly on the next.
Insufficient printer
memory for this image
at this resolution.
Change the resolution, reduce the image
size, or install more memory in your
printer.
When you try to print
nothing happens,
but printer indicates
it is ready to receive
data.
Configuration error.
Check cable connection. If more than one
printer is available, make sure your
printer has been selected.
Garbage prints.
Incorrect cable
configuration. Also, see
Software Problems.
Check cable configuration, continuity,
and length.
Printer freezes or
displays error
message when
computer is
rebooted.
Booting the computer
while the printer is on
can cause a
communications error.
Turn printer off before rebooting
computer.
Odours.
Gases are given off by
forms or adhesives
passing through the hot
fusing unit.
Make sure the forms you use can
withstand heating, and provide adequate
ventilation.
Printer is on but
must warm up before
a job is printed.
Power Save mode is set
on to conserve energy.
The fuser must heat up
before you can begin
printing the next job.
To eliminate warm up delay, change
Power Save setting