1
OKI
®
B4100, B4250, B4350 & B4350n
Warranty, Certifications, etc.
Limited Warranty
United States & Canada
Oki Data Americas, Inc. (Oki Data) warrants this printer to be
free from defects in material and workmanship and will remedy
any such defect according to the terms of this
Limited Warranty
.
Oki Data will repair (or at its option, replace) at no charge, any
defective component(s) of the Printer for one (1) year from the
date of purchase except for the printhead (LED imaging array),
which is warranted for a period of five (5) years from date of
purchase. This
Limited Warranty
extends to the original
purchaser only. This
Limited Warranty
does not extend to
consumable items.
To make request or claim for service under this
Limited
Warranty
contact your local Oki Data authorized service center
or Oki Data at 1-800-654-3282 (1-800-OKI-DATA).
A written receipt for the product, showing the date of purchase,
dealer's name, and both the model and serial numbers of this
printer must accompany any request or claim for work to be
performed under this
Limited Warranty
.
This
Limited Warranty
shall not apply if the product has been
damaged due to abuse, misuse, misapplication, accident, or as a
result of service or modification by any other than an authorized
Oki Data service center.
THERE ARE NO EXPRESS WARRANTIES OTHER THAN
THOSE ON THE FACE HEREOF AND DESCRIBED
ABOVE. NO WARRANTIES WHETHER EXPRESS OR
IMPLIED, INCLUDING, BUT NOT LIMITED TO, ANY
IMPLIED WARRANTIES OF MERCHANTABILITY OR
FITNESS FOR A PARTICULAR PURPOSE, SHALL
EXTEND BEYOND THE RESPECTIVE WARRANTY
PERIOD DESCRIBED ABOVE. Some states do not allow
limitations on how long an implied warranty lasts, so the above
limitation may not apply to you.
OKI DATA SHALL NOT BE RESPONSIBLE OR LIABLE
FOR ANY SPECIAL, INCIDENTAL OR CONSEQUENTIAL
DAMAGES OR LOSS ARISING FROM THE USE OF THIS
PRODUCT. Some states do not allow the exclusion or limitation
of incidental or consequential damages, so the above exclusion
may not apply to you.
Additional information on obtaining service under this
Limited
Warranty
is available by contacting the Oki Data dealer from
whom the product was purchased, by contacting Oki Data
directly at 1-800-654-3282 (1-800-OKI-DATA) [U.S. and
Canada, English only] or at 1-856-222-7496 (Spanish only), or
by contacting one of the service locations listed below.
Overnight Exchange
Available in the United States and Canada
If you choose to use our Overnight Exchange service, call
1-800-654-3282 (1-800-OKI-DATA): our trained personnel will
try to solve your problem over the phone. If they determine that
your printer hardware is defective, an exchange printer will be
shipped to you via air express. Have your credit card available
as our representative will be asking for this information. You
will receive the exchange printer the next business day-or no
later than the second business day.
Return the original printer to Oki Data by using the same
packaging materials you received with the exchange printer. The
printer to be returned must be made available for pickup by Oki
Data's representative within 2 business days of your receipt of
the exchange printer: failure to do so may result in your being
charged the full price of the exchange unit. Before you ship the
printer, remove the image drum and toner cartridge to prevent
damage to the printer during shipment: failure to do so may
result in a fee for cleaning/repairs which will be charged to your
account.
When Overnight Exchange is used, the returned machine
becomes the property of Oki Data. Exchange machines may be
new or repaired, at the option of Oki Data: the exchange
machine becomes the property of the customer when the
returned machine has been picked up by Oki Data's designated
carrier. The exchange printer will be warranted for thirty (30)
days or the remaining warranty period of the returned printer,
whichever is longer.
Overnight Exchange of the printer for a printhead failure is limited to
one year from date of purchase. For the remaining printhead warranty
period, replacement will be at an authorized service center or authorized
third party service organization. Call 1-800-654-3282
(1-800-OKI-DATA) for authorized service locations.
Oki Data Service Center Information
This
Limited Warranty
applies to this printer. However, the
procedure for obtaining service may vary outside the continental
United States. Contact your Oki Data dealer for such warranty
service information. This warranty gives you specific legal
rights, and you may also have other rights which vary from state
to state.
United States
Oki Data Americas, Inc.
2020 Bishops Gate Blvd.
Mt. Laurel, NJ 08054
Phone: 1-800-654-3282
Fax: 1-856-222-5247
Canada
Oki Data Americas, Inc.
2735 Matheson Blvd. East, Unit 1
Mississauga, Ontario
Canada L4W 4M8
Phone: 1-800-654-3282
Fax: 1-905-238-4421
English
