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Oki 56801, User Manual

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Oki 56801 User Manual Download Page 103

97

I-Fax Troubleshooting

If a communication error occurs, check the service code shown 
on the Activity Report.

SMTP Communication

The service code for a SMTP communication is prefixed with the 
letter E.

POP3 Communication

The service code for a POP communication is prefixed with the 
letter F.

Note: For service codes F001 and F002, the number of pages in 

the report will be left blank.

Error Description

0000

Normal Shutdown

9080

Press stop key

E058

Failed SMTP connection

E074

Cable not connected

E081

DNS cannot resolve SMTP server name

E082

No response from SMTP server

E083

Error generated in SMTP command sequence

E108

Transmission attempted when destination was not set

E109

Transmission attempted when mail address of own device not set

E110

Transmission attempted when SMTP server not set

E401

Communication was attempted when the IP address of the device was not 
set.

E942

Command timeout

E990

Other error

EF00

Option board I/F error

Error Description

0000

Normal Shutdown

F001

Normal shutdown (only text received)

F002

Normal shutdown (only text received but cannot print)

F059

Failed in POP connection

F074

Cable not connected

F076

DNS cannot resolve POP server name

F077

No response from POP server

F078

Incorrect POP user name/password

F079

Error generated in POP command sequence

F105

Reception attempted when POP server was not set

F106

Reception attempted when POP user name was not set

F107

Reception attempted when POP password was not set

F113

Failed in updating NIC firmware ... firmware before updating remains

F401

IP address not set

F931

Unreceivable email (TIFF NG)

F932

Unreceivable email (other than TIFF NG)

F940

Memory full

F941

When mail does not exist in server upon manual reception

F942

Command timeout

F990

Other error

FF00

Option board I/F error

Summary of Contents for 56801

Page 1: ......

Page 2: ...tting Up 16 Installing Document Stacker 16 Installing Toner Cartridge 16 Connecting Telephone Line 19 Installing External Handset 19 Connecting External Telephone or Answering Machine 20 Connecting Power 20 Paper 21 Paper Types 21 Loading Paper 21 Setting Time Date 23 Setting Answering Mode 23 Answering Mode Options 23 Auto Receive Mode FAX 23 Manual Receive Mode TEL 23 Telephone Fax Auto Switch M...

Page 3: ...nual Paper Feeder 40 Using Voice Request 41 Initiating Voice Request 41 Answering Voice Request 42 Advanced Operations 42 Broadcast 42 Perform a Broadcast Operation 42 Delayed Sending of Faxes 43 Sending Delayed Faxes 44 Canceling Delayed Transmissions 44 Confidential Faxes 45 Sending Confidential Faxes 45 Receiving Confidential Faxes 46 Creating Confidential Mailbox 46 Changing Password or Closin...

Page 4: ...Confidential Reception Report 62 Broadcast Entry Report 62 Power Outage Report 63 Printing Reports 63 Printing Message Confirmation Report 63 Printing Reports 63 Codes Used In Reports 64 Result Codes 64 Communication Codes 64 Problem Solving 65 Clearing Document Jams 65 Clearing Printer Paper Jams 66 Replacing Toner Cartridge 69 Replacing Image Drum Unit 71 Reading Print Counters 73 Shipping the F...

Page 5: ...ode 86 Ex Fine Mode 86 Sender ID Email 86 Send File Format 87 Send Notification 87 I Fax NIC Update 87 POP Interval 87 Daily 88 Network Settings 88 IP Address 88 Subnetmask 89 Default Gateway 89 SMTP Server Name 89 POP Server Name 89 Pop User Id 90 Pop Password 90 DNS P SRV Address 91 DNS S SRV Address 91 FAX Email Address 91 I Fax NIC Initialize 91 Email Settings 92 Registering Addresses 92 Progr...

Page 6: ...a 102 Service and Support U S Canada 103 Oki Data Service Providers U S Canada 103 Oki Data Contact Locations U S Canada 103 United States 103 Canada 103 Sales and Service Dealers U S Canada 103 Telephone Support 104 Automated Attendant 104 Customer Support Professionals 104 Material Safety Data Sheet 104 Safety Information 108 Regulatory Information 109 Federal Communications Commission 110 Indus...

Page 7: ...quipment made by other manufacturers and referred to in this User s Guide will not affect the applicability of the information in it Mention of software products manufactured by other companies does not necessarily constitute endorsement by the manufacturer of this equipment This product complies with the requirements of the Council Directives 89 336 EEC and 73 23 EEC on the approximation of the l...

Page 8: ...ls on the fax machine itself Disconnect the fax machine before you clean it DO NOT use liquid or aerosol cleaners to clean the fax machine Place your fax machine on a firm solid surface If you place the fax machine on something unsteady it may fall and become damaged or injure someone If you place the fax machine on a soft surface such as a rug sofa or bed the vents may become blocked causing the ...

Page 9: ...om a telephone connected to the same line If the fax machine is sharing the line with another piece telephone equipment the audible alarms of the other equipment MAY trigger the ring detector of the fax Likewise the audible alarms of the fax may trigger the ring detectors of the other equipment Please note that this fax machine does comply with Machine Noise Information Ordinance 3 GSGV 18 1 1991 ...

Page 10: ...ways use OKI toner cartridges Exercise care when removing the toner cartridge Do not let it touch your clothing or porous materials The toner powder causes permanent stains Small amounts of toner spilled on skin or clothing can be readily removed with soap and cold water Using heated water will make removing the stain much more difficult Emergency First Aid IF TONER IS SWALLOWED Induce vomiting an...

Page 11: ...d reception features including automatic reception into memory Reports to help you keep track of your fax machine s operations and settings Automatic power save mode Answering modes for manual and automatic fax reception automatic switching between incoming voice and fax messages Also allows an answering machine to be connected in series to the telephone line after the fax machine A closed network...

Page 12: ... are not sure check with your dealer or with your local power company To avoid damaging the power cable do not put anything on it or place it where it will be walked on If the cable becomes damaged or frayed replace it immediately The power outlet into which the machine is connected must remain accessible at all times Aside from the routine maintenance described in this user s guide do not try to ...

Page 13: ...es a built in backup battery This feature protects memory operations and other communication settings for up to 20 hour in the event of a power failure Second Paper Cassette The second paper cassette option adds an additional 500 pages of paper capacity to your fax machine When the main paper cassette runs out of paper your fax machine automatically switches to the second paper cassette to continu...

Page 14: ...e fax machine gives you access to the manual paper feeder This allows you to bypass the paper cassette and feed paper directly into the machine Use this feature when you want to use a different type of paper 6 Copy Stacker Extension Slide this tray out to help support copies or received faxes 7 Paper Cassette Holds up to 250 sheets of paper 8 Paper Indicator Indicates how much paper remains in the...

Page 15: ...nsion boards 19 Image Drum Unit The image drum unit contains the photosensitive drum which receives images from the LED print head and transfers these images to the printing paper 20 Toner Cartridge This black cylinder installed inside the image drum unit contains black powder which acts as the ink for your fax machine 21 LED Print Head This black bar is the part of your fax machine that transfers...

Page 16: ...ions to obtain reports and for programming To select a function press the Select Function key and then press the One Touch key labeled with the function you want to use When programming or selecting other functions pressing the Select Function key a second time returns you to the stand by mode 6 Auto Dial Key Auto Dial numbers are abbreviated numbers for rapid dialing Rather than dialing the entir...

Page 17: ...o use the YES key when making selections or to move your cursor to the left while programming 12 Redial Key Pressing this key manually redials the last number dialed on your fax machine 13 Type of Original NO key This key selects the document contrast after loading a document for transmission Use LIGHT for originals that are too light NORMAL for documents with good contrast and DARK for originals ...

Page 18: ...is deleted and the right character string of the cursor is moved to the left Pause Key One Touch key 17 Use this key on the One Touch keypad to enter automatic 3 second pauses in dialing when programming telephone numbers For exam ple you may want to use this key to tell your machine to wait for an outside or international line to open Pauses in tele phone numbers are marked by a P symbol Plus Key...

Page 19: ... is low but print quality may be poor Using this key prints out confidential fax messages received into mailboxes in the memory of your fax machine after entering the correct password If memory reception mode is set on your fax machine use this key to print faxes that have been received in memory Also use this key to print any bulletin polling messages that have been stored in memory for transmiss...

Page 20: ...t beep that occurs each time that you press a key Error Tones If you press a wrong or inappropriate key your fax machine will emit three short beeps If your fax machine experiences a problem during communications it will emit three long beeps Press the Stop key to turn the error tone off then print a Message Confirmation Report to check the source of the problem by pressing the Copy key twice with...

Page 21: ...n where the relative humidity is between 20 and 80 and where the temperature is between 10 C 50 F and 32 C 90 F Unpacking Before you begin be sure that all the items listed below are included in your package Refer to the illustrations in Compo nent Identification on page 8 to identify the items After removing the items from the carton place them on a sturdy sur face Fax machine unit Toner cartridg...

Page 22: ...s on the sides of the copy stacker until you hear a click Lift the copy stacker 1 ABC 2 DEF 3 GHI 4 JKL 5 MN 6 PRS 7 TUV 8 WXY 9 OQZ 0 AUTO REC SEARCH SELECT FUNCTION AUTO DIAL HYPHEN REDIAL COPY HOOK V REQUES T PHOTO EX FINE FINE STD LIGHTNO RMALD ARK ALARM STOP ST ART 1 ABC 2 DEF 3 GHI 4 JKL 5 MN 6 PRS 7 TUV 8 WXY 9 OQZ 0 AUTO REC SEARC H SELECT FUNCTI ON AUTO DIAL HYPHE N REDIAL COPY HOOK V REQ...

Page 23: ...s package and gently shake it from side to side to distribute the toner Then 1 ABC 2 DEF 3 GHI 4 JKL 5 MN 6 PRS 7 TUV 8 WXY 9 OQZ 0 AUTO REC SEARC H SELECT FUNCTI ON AUTO DIAL HYPHE N REDIAL COPY HOOK V REQUE ST PHOTO EX FINEFIN E STD LIGHT NORMA L DARK ALARM STOP ST ART P U S H P U S H 1 ABC 2 DEF 3 GHI 4 JKL 5 MN 6 PRS 7 TUV 8 WXY 9 OQZ 0 AUTO REC SEARC H SELECT FUNCTIO N AUTO DIAL HYPHE N REDIA...

Page 24: ...lower the right end into place 9 Once the toner cartridge is in place push the colored lever all the way forward to secure it and release the toner 10 Close the copy stacker until you hear the copy stacker click into place Be sure that the cover is latched on both sides 11 Close the document table 1 ABC 2 DEF 3 GHI 4 JKL 5 MN 6 PRS 7 TUV 8 WXY 9 OQZ 0 AUTO REC SEAR CH SELEC T FUNCT ION AUTO DIAL H...

Page 25: ...xternal handset with your fax machine follow these instructions to install it 1 Insert the supplied telephone cable into the socket located on the bottom of the cradle and feed the cable to the back of the cradle 2 Position the handset cradle on the left side of the fax machine 3 Plug one end of the handset cable into the handset Then plug the other end of the handset cable into the socket located...

Page 26: ...ect your answering machine to your fax machine then insert the cable of your external telephone into the telephone socket on your answering machine Note 2 You will need to have the TAD mode feature turned on for an answering machine to work with your fax machine See Setting Answering Mode on page 23 in Installation Connecting Power 1 Make sure the power switch is in the OFF position the O on the s...

Page 27: ...y paper Do not use heavily embossed headed paper Avoid printing on both sides and putting paper through the fax machine twice Avoid using paper with perforations cut outs and ragged edges Loading Paper Your fax machine can hold up to 250 sheets of standard weight 75 g m2 20 lb paper Available sizes are A4 letter size and legal size Your fax machine automatically reduces the vertical length of the ...

Page 28: ... paper guide for the length of your paper 4 If you are using legal size paper pull out the extension at the back of the paper cassette 5 Remove the paper from its wrapper up to 250 sheets Note the Print side notice printed on the label Fan the paper 6 Load the paper into the cassette print side down ...

Page 29: ...achine Answering Mode Options The answering mode which is best for you will vary depending on how you use your fax machine and what external telephone devices are connected to it Read through the answering modes listed here then follow the instructions below Auto Receive Mode FAX If your fax machine is connected to a telephone line reserved only for fax communications use the Auto Receive mode You...

Page 30: ...lent but the fax machine continues ringing Telephone Answering Device Mode TAD Use this mode if you have connected an answering machine to your fax machine When a call is received and is not answered your answering machine activates and is ready to send out your recorded outgoing message At the same time your fax machine monitors the incoming call to check if the call is a fax or voice call If the...

Page 31: ...sually the location of your fax machine or the name of your company or office The Sender ID is printed at the top of every fax you send You can enter up to 32 characters The first 16 characters of your Sender ID will also be used as your Personal ID which may appear on the dis plays or reports of other fax machines with which you are com municating Note Some fax machines do not print your TSI CSI ...

Page 32: ...ows NO CALL BACK NO 9 After the display clears use the numeric keypad to enter the telephone number you want to use for call back messages Enter up to 20 characters 10 Press the Start key to save your entry 11 Press the Select Function key to finish To do this Use Enter Numbers Numeric keypad press once Enter Spaces Space One Touch key Enter Hyphens Hyphen One Touch key Enter Pause Pause One Touch...

Page 33: ...lay and in reports Follow the instructions below to switch languages Note Your dealer may be able to provide you with additional languages 1 Press the Select Function key 2 Press the 9 User Prog One Touch key The display shows 1 FUNC PROGRAMMING 3 Press the YES key The display shows FUNCTION NO 4 Using the numeric keypad enter 14 The display shows 14 USER LANGUAGE 5 Press the NO key to switch to t...

Page 34: ...nue to have difficulty with fax communication after following these steps contact your dealer 1 Press the Select Function key 2 Press the 9 User Prog One Touch key The display shows 1 FUNC PROGRAMMING 3 On the numeric keypad press 2 The display shows 2 DIAL PARAMETER 4 Press the YES key until the display shows PBX LINE OFF 5 Press the NO key The display changes to PBX LINE ON 6 Press the YES key u...

Page 35: ...ouch keys 21 to 40 When you are finished close the One Touch keypad to continue To find One Touch keys which are not yet programmed you may repeatedly press the Search key in Step 2 below If all your One Touch keys are programmed searching automatically looks for the first unassigned Auto Dial number 1 Press the Select Function key then press the 8 Location Prog One Touch key The display shows LOC...

Page 36: ...ouch key Add a switch from pulse to tone dialing for part of the call Tone key Enter Plus Plus One Touch key Delete Delete One Touch key Caps Caps One Touch key Move the cursor to make corrections YES and NO keys To do this Use Enter Numbers Numeric keypad press once Enter Spaces Space One Touch key Enter Hyphens Hyphen One Touch key Enter Pause Pause One Touch key Enter Plus Plus One Touch key De...

Page 37: ...Y 2 Then select the One Touch key or Auto Dial number programmed with the second part of the chain dial number If the second part of the chain dial number was not programmed enter it manually on the numeric keypad 3 Press the Start key to begin sending the fax Programming Auto Dial Numbers Your fax machine has 150 Auto Dial numbers available for quick three digit selection and dialing For each Aut...

Page 38: ...lus One Touch key Delete Delete One Touch key Caps Caps One Touch key Move the cursor to make corrections YES and NO keys To do this Use Enter Numbers Numeric keypad press once Enter Spaces Space One Touch key Enter Hyphens Hyphen One Touch key Enter Pause Pause One Touch key Enter Plus Plus One Touch key Delete Delete One Touch key Caps Caps One Touch key Enter alphabet characters Locate the char...

Page 39: ...h and Auto Dial locations available on your fax machine 6 When you are finished programming your group press the NO key The display shows LOCATION PROGRAMMING 7 To program another group go back to Step 2 If you are finished press the Select Function key To Do This Use Add a One Touch location Press the One Touch key Press START to add it to the group Add Auto Dial location Press Auto Dial Enter th...

Page 40: ...ay be able to adjust your fax machine to scan and transmit documents up to 59 06 1500 mm in length Please be aware that adjusting the length setting to 59 06 1500 mm cancels detection of multiple document misfeeds Multiple page documents Your fax machine can scan paper with a base weight between 60 g m2 16 lb and 105 g m2 28 lb You can load up to 30 sheets of standard 75 g m2 20 lb paper e g copie...

Page 41: ...to set the resolution of your document 5 If necessary use the Type of Original NO key to set the level of contrast in your document 6 Your documents are now ready for faxing or copying Sending Faxes To Single Location 1 Load your documents 2 Select a location Refer to the instructions below To Do This Use Normal office documents STD Standard Documents with small type or other fine details FINE or ...

Page 42: ... some countries Redialing If the line is busy or if there is no answer your fax machine waits and then automatically redials the number Also if your fax machine is transmitting and a communication error occurs it will automatically redial the number and try to send the fax again 1 You can redial a number manually at any time by pressing the Redial key Confirming Results After transmission press th...

Page 43: ...dset Note You can also tell your fax machine to start fax reception by entering your 2 digit code for remote receive using your telephone keypad Refer to Remote Receive on page 55 in Programming 3 After you receive the fax a long beep will tell you that the transmission was successful Receiving Faxes Into Memory Your fax machine automatically receives messages into memory and does not immediately ...

Page 44: ...o change the toner cartridge If your fax machine has received a message in memory because toner is low MSG IN MEMORY appears on the display Print Memory Reception To print out a message stored in memory when toner is running low replace the toner cartridge or follow the instructions below 1 Press the Select Function key 2 Press the 2 Print Operation One Touch key The display shows 1 PRINT MEMORY M...

Page 45: ...key 2 Press the 9 User Prog One Touch key The display shows 1 FUNC PROGRAMMING 3 Press the YES key The display shows FUNCTION NO 4 Using the numeric keypad enter 08 The display shows 08 CLOSED NETWORK and the current setting of this function 5 Press the NO key until the setting you want appears in the display 6 Press the YES key to confirm the new setting then press the Select Function key to fini...

Page 46: ...e waits a moment then begins copying 3 To make multiple copies enter the number of copies you desire on the numeric keypad Then press the Copy key again Your fax machine begins making the required number of copies Making Copies Using Manual Paper Feeder The manual paper feeder of your fax machine allows you to make copies on a different type of paper than what is normally kept in the paper tray of...

Page 47: ... voice request after reception of each page You will know if the person on the other fax machine has issued a voice request when you hear a warbling tone If you do not respond in approximately six seconds the voice request is automatically cancelled Note You need to have either an attached handset or an external telephone to use the voice request function With the ITU T V 34 modem this feature can...

Page 48: ...email addresses and is NOT saved programmed into the machine A broadcast can be any combination of One Touch or Auto Dial keys or manually entered number s from the numeric keypad If an email address is required only those pre programmed can be used The manually entered numbers must be entered last Refer to Programming Auto Dial Numbers on page 31 for further reference Perform a Broadcast Operatio...

Page 49: ...y will read 10 Press Start to begin transmission or to load the documents and then send Delayed Sending of Faxes The delayed transmission feature allows you to send documents at a specified date and time and frees you from the need to manually start the transmission You can program a delayed transmission to occur at any time on the day of your transmission or at any time over the next three days T...

Page 50: ...t a location Refer to the instructions below 10 Press Start If the MEM FEEDER SW is on MEM the machine will begin scanning After scanning the machine will stand by for the delayed TX If the MEM FEEDER SW is on FEED the machine will stand by for the delayed TX Canceling Delayed Transmissions To cancel a delayed transmission from the document feeder or from memory before it has been sent follow the ...

Page 51: ...hen sending confidential faxes you must know in advance the mailbox number or ITU sub address of the recipient you are sending the message to Ask the person who is receiving the fax to tell you their mailbox number or ITU sub address A receiving fax machine stores the message in a confidential mailbox or ITU sub address protected by a password and will not print any confidential faxes until the co...

Page 52: ... the 9 User Prog One Touch key The display shows 1 FUNC PROGRAMMING 3 Using the numeric keypad press 5 The display shows 5 PERSONAL BOX PRG 4 Press the YES key The display shows PERSONAL BOX NO 5 Using the numeric keypad enter the 2 digit number of the personal box you want to use and press the YES key The display normally shows PERSONAL BOX CLOSE 6 Press the NO key until the display shows PERSONA...

Page 53: ... new password 11 The fax machine shows DELETE PERSONAL BOX Press Yes To continue programming mailboxes go back to Step 5 If you have finished programming press the Select Function key Printing Confidential Faxes Each time your fax machine receives a confidential fax it auto matically prints a confidential reception report telling you which mailbox number received the message To print a confi denti...

Page 54: ...ends a report on transmission results to the destination specified by the relay initiating station shall be the destination programmed into Auto Dial number 150 Relay Password This is the relay password up to 20 digits which is programmed into the relay key station Remote List Number These numbers up to 20 digits are the code numbers of locations or groups of locations programmed into the relay ke...

Page 55: ...ective polling allows you to retrieve documents from individual mailboxes or ITU sub addresses from a fax machine that meets the standard for ITU selective polling Polling Transmission 1 Load your documents 2 Press the Select Function key 3 Press the 5 Polling One Touch Key The display shows BULLETIN POLL 4 For standard one time polling press the NO key The display shows WAITING TO BE POLLED and y...

Page 56: ...ing Transmission 1 Press the Select Function key 2 Press the 9 User Prog One Touch key The display shows 1 FUNC PROGRAMMING 3 Using the numeric keypad press 5 The display shows 5 PERSONAL BOX PRG 4 Press the YES key The display shows PERSONAL BOX NO 5 Using the numeric keypad enter the two digit number of the mailbox you want to close and press the YES key The display shows PERSONAL BOX POLL 6 Pre...

Page 57: ...s follows 6 Press the Start key Your fax machine will begin polling the remote fax machine Dual Access The advanced dual access feature of your fax machine allows you to load and prepare documents for transmission while your fax machine is sending or receiving another message or automatically printing reports This feature increases your productivity and reduces the time you must spend waiting for ...

Page 58: ...eive faxes while earlier messages are being printed if your fax machine has been set to memory reception mode While Making Copies While your fax machine is making local copies you can Continue to receive faxes while copies are being printed if your fax machine has been set to memory reception mode While Printing Reports While your fax machine is automatically printing reports you can Continue to r...

Page 59: ...o determine which settings you may need to change then refer to Changing User Function Settings on page 57 to make the change Note Depending on local telephone regulations some of the following user function settings may not be available User Function Settings List 01 MCF SINGLE LOC This function automatically prints a Message Confirmation Report after each single location transmission or polling ...

Page 60: ...e settings are OFF T R and RX 09 TX MODE DEFAULT This function allows you to change default type of original transmit and copy resolution settings of your fax machine Unless you select otherwise using the Transmit Resolution YES or Type of Original NO keys your fax machine is set to use the STD and NORMAL settings If you are constantly sending faxes which require some other combination of transmis...

Page 61: ...if you have function 12 DISTINCTIVE RING set to on Available settings are On Off and DRC Note DRC is only available if the setting of user function 12 DISTINCTIVE RING is available Also when set to OFF there is no effect on the ringer in telephone fax auto switch answering mode 16 REMOTE RECEIVE When you receive an incoming call this function allows you to remotely tell your fax machine to switch ...

Page 62: ...when receiving a transmission Pressing the STOP key turns off the tone Set this function to off for no warning sound Available settings are On and Off 25 INSTANT DIAL Set this function to start reading documents upon call origination when transmitting Available settings are On and Off Broadcast Mode Memory available all the documents are read into the mem ory before call origination Memory full re...

Page 63: ...s the YES key The display shows FUNCTION NO 4 Using the numeric keypad enter the 2 digit number of the function you want to change This display then shows the name of the selected function 5 Press the NO key to cycle through the settings for the user function then press the YES key to confirm your selection The name of the next user function appears in the display 6 Press the Select Function key t...

Page 64: ...make the change Note Some settings are not available in some countries If you have trouble accessing a dial parameter setting listed here contact your dealer for assistance Dial Parameter Settings List REDIAL TRIES This function controls how many times your fax machine automatically redials a number which is busy or which does not answer Available settings are from 0 to 10 tries In FRE the availab...

Page 65: ...key or entering an Auto Dial code You do not have to press the Start key Available settings are On and Off DIAL PREFIX If your fax machine is connected to a PBX use this function to tell your fax machine what access number is used to obtain an outside line from your PBX You can enter up to 4 digits See Connecting to a PBX on page 28 in Installa tion for instructions on changing this setting Changi...

Page 66: ...ed the Location ID or telephone number you entered will be printed If you were receiving a fax the Personal ID or telephone number of the remote fax machine that sent the document will be printed If you were receiving a fax and the remote fax machine does not have a Personal ID or telephone number programmed no data is printed The communication mode used for each transmission or reception The numb...

Page 67: ...ception information will be listed in the above POLLING TX RX Transmission date time receivers and transmission modes are listed This report will not be printed out if there is no message stored in memory Telephone Directory This report provides a complete listing of all of the telephone numbers programmed for the One Touch keys Auto Dial codes and groups of your fax machine The information includ...

Page 68: ...of the communication Service codes Depending on the settings of your fax machine a portion of the page will be printed after the report see 04 IMAGE IN MCF on page 53 Confidential Reception Report This report is automatically printed each time your fax machine receives a confidential message into a mailbox Information in this report includes The date the message was received The total amount of ti...

Page 69: ...age Confirmation Report After transmission press the Copy key once with no documents loaded to see a report confirming your transmission on the display of your fax machine To print the report press the Copy key a second time Printing Reports This only applies to the reports available using the 6 Report Print One Touch key The other reports are available as the situation demands 1 Press the Select ...

Page 70: ...communication failed because the receiving machine ran out of paper PUNIT Indicates a problem with the printing unit Contact your supplier R_JAM A paper jam occurred in your fax machine while it was receiving a fax and your fax machine was unable to receive the entire message in memory S_JAM A document jam occurred in your fax machine STOP The Stop key was pressed ending the communication session ...

Page 71: ...s like it is positioned straight in your feeder press the Stop key to try to feed the document the rest of the way through the feeder If this fails follow the instructions below 1 Grasp the control panel Pull up and toward you until it releases Swing the control panel out of the way 2 Pull out the jammed document 3 Push the control panel back down until it locks ...

Page 72: ...out of the way and carefully pull the paper out 3 Push the buttons on the side of the copy stacker until you hear a click Lift the copy stacker out of the way CAUTION Never expose the image drum unit to light for more than 5 minutes Never expose the image drum unit to direct sunlight Always hold the image drum unit 1 ABC 2 DEF 3 GHI 4 JKL 5 MN 6 PRS 7 TUV 8 WXY 9 OQZ 0 AUTO REC SEARCH SELECT FUNCT...

Page 73: ...per in the paper cassette is damaged remove and replace it 7 Push the paper down until it is under the plastic tabs 1 ABC 2 DEF 3 GHI 4 JKL 5 MN 6 PRS 7 TUV 8 WXY 9 OQZ 0 AUTO REC SEARC H SELECT FUNCTI ON AUTO DIAL HYPHE N REDIAL COPY HOOK V REQUE ST PHOTO EX FINEFI NE STD LIGHT NORMA L DARK ALARM STOP ST ART P U S H P U S H 1 ABC 2 DEF 3 GHI 4 JKL 5 MN 6 PRS 7 TUV 8 WXY 9 OQZ 0 AUTO REC SEARC H S...

Page 74: ...t until you hear a click Be sure both slides are latched 11 Close the document table 1 ABC 2 DEF 3 GHI 4 JKL 5 MN 6 PRS 7 TUV 8 WXY 9 OQZ 0 AUTO REC SEAR CH SELEC T FUNCT ION AUTO DIAL HYPH EN REDIA L COPY HOOK V REQU EST PHOT O EX FINEF INE STD LIGHT NORM AL DARK ALARM STOP ST ART P U S H P U S H 1 ABC 2 DEF 3 GHI 4 JKL 5 MN 6 PRS 7 TUV 8 WXY 9 OQZ 0 AUTO REC SEAR CH SELEC T FUNCT ION AUTO DIAL H...

Page 75: ...ep 8 If the print density does not improve replace the toner cartridge When your fax machine s display shows CHANGE DRUM replace the image drum unit WARNING Be careful when handling the toner cartridge Do not let toner spill on your clothing or other porous materials See Safety at the beginning of this User s Guide 1 Lift the document table into an upright position 2 Push in the cover release butt...

Page 76: ... insert the toner cartridge into the image drum unit Slide the left end of the cartridge in first then lower the right end into place 6 Once the toner cartridge is in place push the colored lever all the way forward to secure it and release the toner 1 ABC 2 DEF 3 GHI 4 JKL 5 MN 6 PRS 7 TUV 8 WXY 9 OQZ 0 AUTO REC SEAR CH SELEC T FUNC TION AUTO DIAL HYPH EN REDI AL COPY HOOK V REQU EST PHOT O EX FI...

Page 77: ... not solve the problem your fax machine needs a new image drum unit Contact your dealer to order one If the faxes you receive are light or have vertical streaks in them and you are not out of toner or if your fax machine displays a CHANGE DRUM message your fax machine needs a new image drum unit Contact your dealer to order one Refer to Part Numbers on page 101 for the image drum replacement part ...

Page 78: ... PRS 7 TUV 8 WXY 9 OQZ 0 AUTO REC SEARCH SELECT FUNCTION AUTO DIAL HYPHEN REDIAL COPY HOOK V REQUES T PHOTO EX FINE FINE STD LIGHTNO RMALD ARK ALARM STOP ST ART 1 ABC 2 DEF 3 GHI 4 JKL 5 MN 6 PRS 7 TUV 8 WXY 9 OQZ 0 AUTO REC SEARC H SELECT FUNCTI ON AUTO DIAL HYPHE N REDIAL COPY HOOK V REQUE ST PHOTO EX FINEFIN E STD LIGHT NORMA L DARK ALARM STOP STAR T 1 ABC 2 DEF 3 GHI 4 JKL 5 MN 6 PRS 7 TUV 8 W...

Page 79: ...ask you to check these counters Note If the image drum unit has reached the end of its life you will also use this function to reset the drum counter See Replacing Image Drum Unit on page 71 for more information 1 Press the Select Function key 2 Press the 7 Counter Display One Touch key The display shows DRUM COUNT 3 Press the NO key again The display shows the PRINT COUNT 4 Press the NO key again...

Page 80: ...ake sure that it is firmly plugged in Check your wall outlet to make sure that it has power o Nothing happens when you press the control panel keys Turn the fax machine off wait 10 seconds then turn it on again o The display tells you to replace paper even though there is paper in the paper cassette Take the paper cassette out and make sure that the paper is firmly stacked in the tray Push the pap...

Page 81: ...t an outside line or if you are dial ing internationally you may need to enter a pause using the Pause One Touch key after the access digit or international dialing code to tell your machine to wait for a dial tone If you have frequent problems communicating with a particular remote fax machine try programming the number into one of your One Touch keys and then changing the One Touch Parameters fo...

Page 82: ...omizing Fea tures Operations on page 53 o Your fax machine does not answer the phone or receive faxes First check to see that the power cable is connected to the power outlet and the telephone line is connected to LINE Also check the reception mode you are using Your fax machine will not auto matically receive faxes in manual answering mode TEL See Setting Answering Mode on page 23 in Installation...

Page 83: ...hine Also your fax machine must be programmed for PBX operations before it will work See Connecting to a PBX on page 28 in Installation o You want to answer an external telephone but your fax machine always answers first If you are using an external telephone change the user function setting for ring response on your fax machine See Custom izing Features Operations on page 53 o Your received faxes...

Page 84: ... 79 Internet Fax Transmission on page 80 Internet Fax Reception on page 80 Network Settings List on page 81 Components of an Internet Fax on page 81 Helpful Hints I Fax on page 82 This section is intended as a quick reference for using the I Fax feature This section does not provide detailed explanations of features or settings as other sections provide these To Use Internet Fax a Network Card mus...

Page 85: ... the machine is used three processes must be completed Machine Installation Network Setup Customization Installation and setup requirements may vary from system to system Machine Installation Installation covers the physical procedures such as removing the unit from the shipping packaging connecting the power telephone and network lines installing consumables Installation may be performed by anyon...

Page 86: ...ory converted into a TIFF file and sent to the recipient SMTP Server Address Name 1 Enter the SMTP server name or IP Address If entering the server s IP Address be sure to type the dots full stops dividing the numbers Example 192 168 1 1 2 You may enter a server name only if a DNS server has been configured DNS Server s IP ADDRESS This setting is not required if the SMTP server has been specified ...

Page 87: ...ed DNS Server s IP Address This setting is not required if the POP server has been specified by its IP ADDRESS A DNS server can convert a server name into an IP ADDRESS POP Server User Name Enter the user name assigned to this machine for accessing the POP server POP Server Password Enter the password assigned to this machine for accessing the POP server Network Settings List List of Settings 1 IP...

Page 88: ...e OKI devices cannot receive PDF Helpful Hints I Fax Your fax machine has many features and capabilities that will help you Operate the machine Save money Save time PSTN Faxing vs Internet Faxing PSTN Faxing is fax communication conducted via telephone lines with which you are probably familiar PSTN Faxing requires telephone numbers and telephone lines Internet Faxing is fax communication conducte...

Page 89: ...work with the digital TIFF version such as an Optical Character Recognition OCR software package I Fax Network Set Up Settings for the machine are located in two places Settings stored on the fax machine Settings recorded on the network card Each section below is categorized by the Menu listings found in the fax machine They are as follows I Fax NIC Settings on page 85 POP Interval on page 87 Netw...

Page 90: ...ress keypad 8 for I FAX NIC OPTIONS and press to enter the menu 3 Press to scroll through the features available for NIC Options YES SELECT FUNCTION USER PROG 9 OP TUV 8 8 I FAX NIC OPTIONS YES NO 1 9 YES I Fax NIC Settings Text Print Header Print Coding Mode Ex Fine Mode Sender ID Email Send File Format Send Notification I Fax NIC Update POP Interval On Off Network Settings IP Address Subnet Mask...

Page 91: ...y base64 encoded and coded text is not supported coded text is received where the text in a coded condition is printed Two or more sections of text are all printed A line 98 hyphen characters is added between text files including body copy and a linefeed is created before and after the line Between a header and a text file including body copy no line is added and one linefeed is inserted The MIME ...

Page 92: ...ression Rates MH low MR medium MMR high The default setting is MH Often other manufacturers Internet Fax products support only MH Ex Fine Mode Settings 300 dpi or 600 dpi Default 300 dpi Scan resolution of EX FINE mode for Internet Fax is 300 dpi or 600 dpi 300 dpi is faster while 600 dpi is higher quality Sender ID Email Settings ON or OFF 0 1 2 3 4 5 6 7 8 9 A B C D E F 0 SP 0 P p 1 1 A Q a q 2 ...

Page 93: ... TIFF or PDF I Fax NIC Update Settings YES or NO Default YES This setting allows updates to the firmware when YES is enabled Usually this option is not required except when a firmware update is released and run from a client machine POP Interval Settings Off 1min 5min 10min 30min 60min Daily Default OFF POP Interval can be accessed using the following 1 Press Select Function to enter the menu 2 Pr...

Page 94: ... enter the programming menu and then press keypad 8 for I FAX NIC OPTIONS 3 Press to enter I FAX NIC OPTIONS 4 Press until NETWORK SETTINGS appears 5 Press to enter NETWORK SETTINGS 6 To advance to each function within Network Settings use the Start key 7 To set each function utilize both the numeric keypad and the one touch keys for easy access to commonly used symbols An explanation for each opt...

Page 95: ...ame Enter either the IP address or the host name of the SMTP mail server If the DNS name of the SMTP server does not work try entering the IP address of the SMTP server 1 Press the Number keys to insert either text or numbers Press them repeatedly to enter the character desired 2 To jump to the next field use the or key 3 Press the Start key to enter your settings Restrictions If DNS has not been ...

Page 96: ...3 server 1 Press the Number keys to insert either text or numbers Press them repeatedly to enter the character desired 2 To jump to the next field use the or key 3 Press the Start key to enter your settings Restrictions Up to 16 characters may be entered You may use Latin letters numbers and symbols To enter symbols use either one touch key 20 or key 0 of the numeric ten key pad The symbols that c...

Page 97: ...DNS Domain Name Service S Serv Secondary Server Sets the IP address of the DNS secondary server Change this setting only when a secondary server has been set up FAX Email Address 1 Enter the email address assigned to your machine Press the Number keys to insert either text or numbers Press them repeatedly to enter the character desired 2 To jump to the next field use the or key 3 Press the Start k...

Page 98: ... numbers for both email addresses and telephone numbers cannot be assigned to a single group Restrictions Up to 64 characters may be entered You may use Latin letters numbers and symbols To enter symbols use either one touch keys or key 0 of the numeric ten key pad The symbols that can be used are _ The tilde symbol shows on the display as 1 The and symbols cannot be used Both uppercase and lowerc...

Page 99: ...ct Function to enter the menu 2 Press 8 LOCATION PROG to enter the programming menu and then press key to enter Group programming 3 Using the numeric keypad enter the group location desired 1 10 Example To enter location 2 press 02 4 The display will show the number of your current group and SELECT LOC S You can now add a location to your group or delete a location from it Refer to the instruction...

Page 100: ...n the list Enter the information required 5 Depending upon the setting press either or the the Start key to save and exit 6 Select another email setting 1 8 or press the Start key again to email the document 7 Press the Stop key to exit without emailing the document press Stop key again to remove the document Setting Description 1 To The email address you are sending to 2 From The email address yo...

Page 101: ... Email Using Group Email Setting A document can be sent to several email addresses by selecting the appropriate Group setting If the same email address is selected twice the document will be sent only once This feature requires email addresses and or fax numbers already programmed to a Group location Refer to Program Group Email Addresses on page 93 for further details If both an email address and...

Page 102: ... following procedure 1 Press Select Function 9 USER PROG numeric keypad 9 for INTERNET RX 2 Press for the Fax machine to poll the email server for email If email is present several screens will appear and the email will print If not no record of the transaction will be made 3 If there is a connection problem the following screen will appear Recheck the connections and try again Notes Internet Fax ...

Page 103: ...ver not set E401 Communication was attempted when the IP address of the device was not set E942 Command timeout E990 Other error EF00 Option board I F error Error Description 0000 Normal Shutdown F001 Normal shutdown only text received F002 Normal shutdown only text received but cannot print F059 Failed in POP connection F074 Cable not connected F076 DNS cannot resolve POP server name F077 No resp...

Page 104: ...r enter a Subject when sending an email or turn off the Sender ID Email on page 86 I want to send it by PDF TIFF or PDF transmission file formats are available You can also specify the format using the Email key with every transmission You can change the default transmission format here Send File Format on page 87 Reception Troubleshooting Reception fails a communication error occurs Are the IP AD...

Page 105: ...an receive emails from both inside a local net work and globally from outside a local network It can send emails to anyone on the local network but it cannot send emails to anyone outside the local network Cause If all of the parameters on the T 37 have been configured prop erly the problem may be that the mail server requires authenti cation as most mail servers can be configured to require authe...

Page 106: ...R Horizontal resolution 300dpi TX RX 600dpi TX interpolation Vertical resolution 3 85 line mm standard 7 7 line mm fine 15 4 line mm ex fine TX and copy 300 dpi 600 dpi TX interpolation Halftone transmission 64 shades of gray Document size A4 A5 letter or legal size Recording paper Plain paper A4 letter or legal size Effective scan width 8 03 204 mm Weight 28 66 lbs 13 kg approx excluding paper Di...

Page 107: ...ng conditions Relative humidity 20 80 non condensing Temperature 50 F 10 C to 89 6 F 32 C Document feed 30 pages maximum 20 lbs 75g m2 at Letter A4 size Category Specifications Part Number Description 52106701 Toner Cartridge Kit Type 5 TL 56116901 Image Drum Kit Type 5 F 41261301 Sheet One Touch 1 40 Both Levels Part Number Description 40755302 2 MB Memory Expansion Kit 40755312 4 MB Memory Expan...

Page 108: ...s Limited Warranty contact your OKIFAX Authorized Dealer authorized third party service provider or Oki Data To make request or claim for service under the parts only portion of this Limited Warranty the original purchaser must return the Oki Data product shipping prepaid in the original shipping container or equivalent to Oki Data or an authorized OKIFAX service center and assume the risk of loss...

Page 109: ... Canada Oki Data is firmly committed to the satisfaction of our customers If you have a problem that your customer documentation cannot solve contact the listed sources for service or support Oki Data Service Providers U S Canada For the most comprehensive up to date listing of Oki Data authorized Service Centers in the United States and Canada In the U S go to www okidata com and click Dealer Loc...

Page 110: ...an answer your questions regarding Locations of sales and service dealers Installation of your machine Usage normal maintenance of your machine Error message interpretation solutions Parts and supplies identification Consumer relations Note Customer Support Representatives are not trained to provide assistance with the use of commercial software packages Please consult your software user s manual ...

Page 111: ...fic Gravity H2O 1 1 15 Solubility in water Negligible Solubility in solvents Not available Coefficient of water oil Distribution Not available Appearance and odor Black granules no odor Odor Threshold Not available Fire and Explosion Hazard Data Flammability Not flammable under conditions of use Extinguishing Media In case of fire use extinguishing media water spray CO2 foam dry chemicals When in ...

Page 112: ...le Carcinogen Polypropylene Group 3 Not Classifiable Amorphous Fumed Silica Group 3 Not Classifiable NTP No components are listed OSHA No components are listed Reproductive Toxicity Not Available Teratogenicity Not Available Mutagenicity Ames Assay Negative Name of Toxicologically Synergistic products Not Available Preventive Measures Personal Protective Equipment Respiratory Protection Not normal...

Page 113: ...swallowed ingested Immediately seek medical attention Never give anything by mouth to an unconscious person If possible rinse out mouth and give one or two glasses of water or milk to drink Toner inhaled Remove person to fresh air Seek medical attention Toner gets in the eyes Flush eyes with large quantities of cool water for 15 minutes keeping the eyelids open with fingers If necessary seek medic...

Page 114: ...rily provide for the effec tive hand over of a call from a telephone connected to the same line Operation and Maintenance Use a dry cloth to clean the control panel and the main body of the unit Aside from replacing the toner and image drum cartridge do not disassemble or attempt to service this unit yourself Refer to a qualified technician for service Disconnect the power cord before trying to re...

Page 115: ...et it touch your clothing or porous materials The toner powder causes permanent stains Small amounts of toner spilled on skin or clothing can be readily removed with soap and cold water Using heated water will make removing the stain much more difficult Regulatory Information Energy Star As an Energy Star Partner Oki Data has determined that this product meets the Energy Star guidelines for energy...

Page 116: ... the number of devices that may be connected to a telephone line Excessive RENs on a telephone line may result in the devices not ringing in response to an incoming call In most but not all areas the sum of RENs connected to a line as determined by the total RENs contact the local telephone company For products approved after July 23 2001 the REN for this product is part of the product identifier ...

Page 117: ... an identification of the business or other entity or other individual sending the message and the telephone number of the sending machine or such business other entity or individual The telephone number provided may not be a 900 number or any other number for which charges exceed local or long distance transmission charges To comply with this law you must enter the following information in your f...

Page 118: ...ference at his own expense It is the responsibility of the user to obtain the required shielded cable in order to ensure compliance of this equipment with FCC regulations Changes or modifications not expressly approved by Oki Data may void your authority to operate this device Industry Canada IC Requirements for End Users This product meets the applicable Industry Canada technical specifications B...

Page 119: ...20 Volt Models This OKI apparatus complies with Class B limits for radio interference as specified in the Industry Canada Radio Interference Regulations 230 240 Volt Models This OKI apparatus complies with the Class A limits for radio interference as specified in the Industry Canada Radio Interference Regulations European Union Council of the European Communities Statements for 230 240 Volt Models...

Page 120: ...sauga Ontario Canada L4W 4M8 Tel 800 654 3282 FAX 905 238 4427 Oki Data de Mexico S A de C V Mariano Escobedo No 748 8 Piso Col Anzures e p 11590 Mexico DF Tel 52 55 5263 8780 FAX 52 55 5263 8785 Oki Data do Brasil Ltda Rua Alexandre Dumas 2220 80 andar Chacara Santo Antonio 04717 004 São Paulo SP Brazil Phone 5511 3444 3500 Fax 5511 3444 3501 Support Center 0800 11 55 77 e mail okidata okidata co...

Page 121: ...ing 31 Clearing Document Jams 65 Clearing Printer Paper Jams 66 Components 7 Component Identification 8 Control Panel Indicators 10 Copies Making 40 Current Settings Viewing 53 D Dialing Real Time 36 Redialing 36 Search Key 36 Documents Loading 34 Multiple 34 Preparing 34 Size 34 Dual Access 51 E Email Programming Email Addresses 92 ...

Page 122: ...tting 27 I I Fax Current Settings 83 Email Using Group Mail Setting 95 Network Settings 88 Network Setup 83 NIC Initialize 91 NIC Options 84 NIC Settings 85 POP Interval 87 Program Group Email Addresses 93 Program One Touch Email Addresses 92 Receiving Email 96 Sending Email 94 Using Email Key 94 Using OT Key 95 Image Drum Part Number 101 Image Drum Unit Replace 71 L Language Setting 27 M Memory E...

Page 123: ...1 Groups 32 One Touch Keys 29 R Receiving Faxes Into Memory 37 Manually 37 Redialing 36 Rejecting Unsolicited Fax Messages 39 Relay Broadcasting 48 Replacing Image Drum Unit 71 Toner Cartridge 69 Report Active Memory Files 61 Activity 60 Broadcast Confirmation 60 Broadcast Entry Report 62 Codes Used 64 Confidential Reception Report 62 Configuration Report 61 Power Outage Report 63 Printing 63 Prot...

Page 124: ...16 Installing External Handset 19 Installing Toner Cartridge 16 Settings Current 53 User Functions 53 User Functions Changing 57 Shipping the Fax Machine 73 Signal Tones 14 Specifications 100 Stopping Transmissions 37 T Time Date Setting 23 Toner Cartridge Replacement 69 Toner Part Number 101 Tones 14 V Voice Request 41 ...

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