45
EN
TROUBLESHOOTING
Symptom
Possible Causes and what you should do
No sound and picture
• Check whether the main plug has been connected to a wall socket
• Check whether you have pressed the POWER button at the bottom of
the TV.
• Check the picture contrast and brightness settings.
Normal picture but no
sound
• Check the volume.
• Sound muted? Press the MUTE button.
• Try another channel, the problem may be with the broadcast.
• Are the audio cables installed properly?
The remote control does
not work
• Check to see if there any object between the product and remote
control Causing obstruction.
• Are batteries installed with correct polarity (+ to +,– to –)?
• Install new batteries.
Power is suddenly turned
off
• Is the sleep timer set?
• Check the power control settings. Power interrupted.
• No broadcast on station tuned with auto activated.
Picture appears slowly
after switching on
• This is normal, the image is muted during the product startup process.
Please contact your service center, if the picture has not appeared after
five minutes.
No or poor color or poor
picture
• Adjust the Color in menu option.
• Keep a sufficient distance between the product and the VCR.
• Try another channel, the problem may be with the broadcast.
• Are the VIDEO cables installed properly?
• Activate any function to restore the brightness of the picture.
Horizontal/vertical bars or
picture shaking
• Check for local interference such as an electrical appliance or power
tool.
Poor reception on some
channels
• Station or cable product experiencing problems. Tune to another
station.
• Station signal is weak, reorient antenna to receive weaker signal.
• Check for sources of possible interference.
Lines or streaks in Pictures • Check the antenna (Change the direction of the antenna).
No output from one of the
speakers
• Adjust Balance in menu option.
The signal is out of range.
(PC mode)
• Adjust resolution, horizontal frequency, or vertical frequency.
• Check it whether the signal cable is connected or loose.
• Check the input source.
Vertical bar or stripe on
back ground & Horizontal
Noise & Incorrect position
(PC mode)
• Work the auto configure or adjust clock, phase, or H/V position.
Screen color is unstable or
single color.
• Check the signal cable.
• Reinstall the PC video card.
IM_OLE 24450B_A141030_V01_HR.indb 45
31/10/14 11:54 AM
