5.4 Terms of sale and warranty
SUOMEN LÄMPÖPUMPPUTEKNIIKKA OY’S TERMS OF SALE AND WARRANTY
FOR PRODUCTS IN THE OILONCOOLING SERIES
General
In these general terms of sale and warranty, ‘the Supplier’ refers to Suomen
Lämpöpumpputekniikka Oy (Business ID: 0511150-0, “the Supplier”), ‘the Customer’ to
the company, entity, or person who has entered into this contract or to whom the order
confirmation has been addressed (“the Customer”), and ‘Products’ to OilonCooling
products sold to the Customer by a dealer authorized by the Supplier (“Products”).
These general terms of sale and warranty shall apply to all deliveries of Products
between the Supplier and the Customer, unless otherwise agreed, in part or in
full, between the parties in writing. If the Customer or end user is a consumer, the
mandatory provisions of the Finnish Consumer Act shall also apply to deliveries of
Products.
Product information
The information of Products presented in brochures and other marketing materials are
for reference only and not binding to the Supplier.
Term of delivery
The term of delivery is Ex Works the Supplier’s place of operations in Lapua (Incoterms
2000), unless separately agreed between the parties in writing.
Title
The title to the Products is transferred to the Customer after the Supplier has received
full payment for the Products.
Warranty period and warranty contents
The Supplier provides a two (2) year warranty for their Products, effective from the
agreed delivery date. The warranty is valid only in Finland.
During the warranty period, the manufacturer is responsible for ensuring that Product
characteristics correspond to the characteristics agreed between the parties, and
that there are no structural or manufacturing defects in the products during the
warranty period. The manufacturer’s liability for faults in the Products is limited to the
repair or replacement of the defective Products within a reasonable time and at the
manufacturer's discretion. The Supplier
shall perform the repairs either through their own maintenance service or a
maintenance company authorized by the Supplier. The ownership of any defective
components in the Products will transfer back to the Supplier.
The warranty does not cover any faults resulting from the negligence of the Customer
or other user of the Product, failure to comply with the Product’s instructions for use,
maintenance, or care, or those resulting from lightning, fire, or other corresponding
M8015 2337EN
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