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GROUNDING INSTRUCTIONS

Grounding Pin

Grounded Outlet Box

Grounded Outlet

This product must be grounded. If it should malfunction or break down, grounding provides a path of least 
resistance for the electric current to reduce the risk of electric shock. This product is equipped with a cord with 
an equipment-grounding conductor and a grounding plug. The plug must be plugged into an appropriate outlet 

that is properly installed and grounded in accordance with all local codes and ordinances.

Danger-Improper connection of the equipment-grounding conductor can result in a risk of electric shock. Check 
with a qualified electrician or serviceman if you are in doubt as to whether the product is properly grounded. Do 
not modify the plug provided with the product – if it will not fit the outlet, have a proper outlet installed by a 
qualified electrician.

The massage chair is connected to the power 
supply but is not functioning

1. Check to see that the plug is properly connected 
and working

2. Ensure the massage chair switch is in the ‘I’ 

position

Possible overheating due to prolonged use. Turn off 
the power for at least 30 to 50 minutes

1. Ensure the chair is plugged into a working outlet
2. Turn the power OFF and ON again

The remote control works but the massage chair 
is not functioning.

Both the remote control and the massage chair 
are not functioning

This 

massage

 chair is controlled by a 

microcomputer

 and is thus susceptible to power surges 

of

 +10 to-15%. 

The following situations may arise in the event of a power surge:

If you continue to have problems, please read the warranty card and contact the Ogawa service department.

TROUBLESHOOTING

37

Caution

Caution

• 

Do not use abrasive cleaning agents like benzene or thinner to clean the massage chair. This 
may cause the upholstery to fade.

Caution

• 

Do not use a wet cloth to clean the controller.This may result in malfunction.

PRODUCT CARE AND STORAGE

1. Storing the Massage Chair

2. Cleaning the Massage Chair

•  Use only a clean, dry cloth to clean the controller.

3. Cleaning the Controller

• Do not store the massage chair in dierct sunlight or in places of high temperature. This may 
   cause the color of the upholstery to fade.
• Do not allow the massage chair to remain in contact with vinyl or wallpaper for extended 
   periods of time as this could lead to discoloration.

• Wipe off dust and dirty from the massage chair with a dry, soft, clean cloth after use.
• Keep the massage chair clean and away from places of high humidity.
• If the massage is not to be used for a long period of time, cover the massage chair with a dust cover and 
   unplug its power plug from the electrical outlet.

• Before cleaning, ensure that the main power switch is off and the power plug is disconnected from the 

   electrical outlet.

• Wipe off dust and dirt from the massage with a dry, soft, clean cloth after each use.
• This product can be cleaned thoroughly with a slightly damp cloth.

• Do not iron the upholstery.

• Do not wash the upholstery using a home washing machine as this may result in deterioration of the 

   upholstery’s quality.

Summary of Contents for OG-7010

Page 1: ...USER MANUAL OG 7010 OG 7010 ...

Page 2: ...wa OG 7010 At Ogawa we understand every body is different and have carefully designed on our massage chair with that in mind But enough about us this is about you Learning how to use your new chair is simple we designed it that way So let s get started ...

Page 3: ...imensions Contents Move Clearance Components Massage Points Specification Interface Pre Programed Massage Pre Programed Description Safety Grounding Instruction Troubleshooting Care and Storage Warranty 3 4 5 6 7 8 9 10 11 30 31 34 35 36 37 37 37 38 ...

Page 4: ...or the chair to pass through without disassembly Door width has to be wider than 32 32 52 4 30 1 27 2 53 8 30 1 22 7 28 8 13 2 36 50 4 51 2 32 7 DIMENSIONS First let s get your chair inside Seat Base 1 Backrest 2 Side Panels 3 Box Box Box 3 ...

Page 5: ...ER MANUAL OG 7010 OG 7010 4 CONTENTS OG 7010 MASSAGE CHAIR Tablet Remote Power Cord Everything you need for a relaxing experience User Manual Installation Manual Warranty Postcard OG 7010 OG 7010 OG 7010 ...

Page 6: ...n left and right Reserve space in the front and back 8 8 31 5 31 5 CLEARANCE HOW TO MOVE Lift and hold the bottom of the chair One person lift footrest 45 Degrees onto wheels A few simple steps to find the best place for your new chair ...

Page 7: ...f your chair s most important features LED Speaker Shoulder Panel Wired Tablet Holder Handrest Backrest Side Panel Wheel Pillow Seat Pad Calf Rest Footrest To play music using your massage chair s speakers please connect your smartphone tablet or other electronic device to your chair using bluetooth ...

Page 8: ...7 MASSAGE POINTS 24 Air Bags 2 Heating Pads 24 Air Bags 2 Rollers Back Massage Mode Air Bag Heating Pad Roller ...

Page 9: ...r Dimension 51 2 x 32 7 x 50 4 Reclined Dimension 72 8 x 32 7 x 40 6 A few important facts about your massage chair Rated Voltage 110 120V Rated Frequency 60Hz Power of Speakers 2 x 7W 2 sides Length of Wiring Controller wiring 59 1 Power supply wiring 70 9 Usage Condition Environment temperature 10 C 40 C Contrasting humidity 30 85RH Storage Condition Storage temperature 20 C 60 C Storage humidit...

Page 10: ...FACE We have designed your massage chair s tablet controller with a user friendly interface to make using your chair even easier Home Screen Pre Programed Massage Setting Manual Custom Massage MANUAL CUSTOM SETTING MASSAGE ...

Page 11: ...10 Massage Controls Name Of Program Time Left Power Strength Intensity Light Color Variation Heat Foot Roller Chair Angle Adjust ...

Page 12: ...ASSAGE We have designed your chair with multiple massage options for your changing needs Follow these simple instructions to begin a new pre programed massage Choose the Massage icon to select your pre programed massage ...

Page 13: ...12 Choose 1 of our 11 pre programed massages ...

Page 14: ...13 Pre Programed Massage Interface ...

Page 15: ...14 Using the arrows you can adjust the standard shoulder position ...

Page 16: ...Adjust Chair Angle Interface 15 Fast adjust chair angle by ZERO GRAVITY 1 ZERO GRAVITY 2 and HOME buttons ...

Page 17: ...16 You can choose manual massage action and compression in this program Choose the Manual icon to begin manual massage MANUAL ...

Page 18: ...17 Choose the Massage Action icon ...

Page 19: ...18 Massage Action Interface The knead tap clap and shiatsu massages can be combined with swedish or roll ...

Page 20: ...19 Choose the Compression button ...

Page 21: ...20 Compression Interface ...

Page 22: ...ody is different That s why we ve given you the option to customize your own massage to meet your specific needs Follow these simple instructions to create a new custom massage You can create up to 3 custom programs To delete a custom massage press and hold the custom icon and press delete ...

Page 23: ...Choose the Create New icon 22 ...

Page 24: ...23 Select your massage area ...

Page 25: ...24 Select your favorite massage actions The knead tap clap and shiatsu massages can be combined with swedish or roll ...

Page 26: ...25 SETTINGS Choose the Setting button to take you to the settings page ...

Page 27: ...26 Settings Interface Timer Adjust Language Adjust Screen Brightness Adjust Screen Sleep Time Adjust Touch Sound Adjust Trouble Shoot Detecting Button ...

Page 28: ...e Shooting If your chair has any trouble press the Trouble Shoot Start button for the chair to automatically detect problem areas and then you can use this information when you contact our customer service team ...

Page 29: ...28 Choose Start button and make sure the chair is not occupied during chair detection ...

Page 30: ...29 Your chair is detecting possible malfunctions please wait for the detection result ...

Page 31: ...30 You can use your detection code when contacting the Ogawa customer team about your chair s problems ...

Page 32: ...CHNIQUE FOCUS AREA INTENSITY FOCUS TECHNIQUE FOCUS AREA RELAX KNEAD Let s dig a little deeper and discover the details of our pre programed massages ROLL SHIATSU SWEDISH A program designed to provide a quiet gentle massage that is good for beginners or those that prefer a soft touch A program designed to provide a mild massage that is great for deep relaxation best used before going to sleep ...

Page 33: ...OCUS TECHNIQUE FOCUS AREA SWEDISH A program designed for those who enjoy a strong deep tissue massage and provides a boast of energy for users A program designed to use Swedish techniques to promote blood circulation to the heart increasing oxygen in the blood and easing tension A program designed to provide a soothing massage combined with air massage on shoulder and glutes ...

Page 34: ...NTENSITY KNEAD FOCUS TECHNIQUE FOCUS AREA This program provides you with a lower body stretch focusing on your leg muscles ROLL 33 JAPANESE INTENSITY FOCUS TECHNIQUE FOCUS AREA INTENSITY FOCUS TECHNIQUE FOCUS AREA SHIATSU SWEDISH This massage will focus on your midback and upper shoulders with a deep tissue massage using the shiatsu technique that will create an acupressure effect ...

Page 35: ...s you with a hip and waist stretch focusing on your hip and waist muscles KNEAD ROLL KNEAD ROLL UPPER BODY STRETCH INTENSITY FOCUS TECHNIQUE FOCUS AREA INTENSITY FOCUS TECHNIQUE FOCUS AREA This program provides you with a upper body stretch focusing on your shoulder and back muscles ...

Page 36: ...dusty environment as this may result in malfunction or electric shock Do not use the massage chair in a room with a temperature of 104 F or higher Do not expose the massage chair to heaters stoves or direct sunlight Place and use the massage chair on an even non slip floor The massage chair is designed for home use and not for commercial purposes This massage chair is intended for household use onl...

Page 37: ...is may damage the cord and result in a fire or electric shock Do not operate the massage with a damaged cord or extension cord Do not use the massage if the electrical outlet is loose If the power cord is damaged it should be replaced by a qualified technician Consult your doctor before use if you 3 People with Medical Conditions Caution are under medical rest as ordered by a doctor have spinal diso...

Page 38: ...susceptible to power surges of 10 to 15 The following situations may arise in the event of a power surge If you continue to have problems please read the warranty card and contact the Ogawa service department TROUBLESHOOTING 37 Caution Caution Do not use abrasive cleaning agents like benzene or thinner to clean the massage chair This may cause the upholstery to fade Caution Do not use a wet cloth ...

Page 39: ...e awaiting parts or repair Damage due to shipping and handling does not constitute a defect under this warranty Under no circumstance shall OGAWA or its representatives be liable for indirect consequential or incidental damages including damages for lost profits business interruption bodily injury medical and the like even if any party has been advised of the possibility of such damages Warranties ...

Page 40: ...861 S Oak Park Road Covina CA 91724 TEL 844 438 6429 support ogawaworldusa com www ogawaworldusa com ...

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