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6.
Technical service
For any problems, fault or breakage please inform immediately the
authorized dealer supplying the following indications:
a) model
b) serial number
c) fault description
d) any reference or order number, if available, recorded on the
order form.
Every component of the hand-bike is available as spare part.
7.
Warranty terms
•
The frame is guaranteed for two years from the delivery date of the
wheelchair.
•
Parts subject to normal wear and tear are not covered by the
guarantee, unless wear is caused by a manufacturing fault.
•
The guarantee does not cover transport.
•
If a fault occurs during the guarantee period, OFF CARR will:
o
Repair the faulty part
o
Replace the faulty part
•
The guarantee does not cover damage caused by negligence,
improper use, mishandling or incorrect maintenance by unauthorised
personnel or by the user.
•
OFF CARR is not responsible for damages caused during transport.
The forwarder company is the only responsible, therefore please
inform both the forwarder company and OFF CARR of any damage
that has been caused by the transport.
•
This guarantee does not cover injury or others damages eventually
related to a malfunctioning of the wheelchair.
•
The identification number label must never be removed from the
wheelchair frame, otherwise the guarantee is no longer valid
