16 Terms of Warranty and Servicing
Instruction Manual Pentacam® / Pentacam HR® (G/70700/0109/en)
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16 Terms of Warranty and
Servicing
16.1 Terms of warranty
The Pentacam you have purchased is a high-quality OCULUS product. This Pentacam was
carefully manufactured using quality materials and modern production methods. Any
software included in the delivery was tested by us and complies with technical standards.
Prior to and while operating the device it is important that you observe the instruction
manual and safety instructions.
The Pentacam carries a warranty to which you are entitled in accordance with the legal
provisions.
If any unauthorised persons interfere with the Pentacam, all warranty entitlements shall
be void. Any inappropriate modifications or repairs can cause grave danger to the user
and patient.
Any entitlement to a warranty shall also be void if unauthorised persons interfere with
the PC hardware and software supplied.
In the event of transport damage, we request that you notify the shipping company im-
mediately and have the damage confirmed on the consignment note, to enable a proper
claims settlement procedure.
Overall, the general terms and conditions of business and delivery apply as per the date
of purchase.
16.2 Assumption of liability for functions and
damage
OCULUS shall only consider itself responsible for the safety, reliability and usability of the
Pentacam if the Pentacam is used in accordance with this instruction manual.
There are no user-serviceable parts either on or inside the Pentacam.
OCULUS shall not assume any liability if assembly, extensions, adjustments, changes or
repairs are carried out by unauthorised personnel, if the Pentacam is maintained improp-
erly or if it is handled incorrectly.
If the work described above is carried out by persons authorised to do so, they must be
requested to supply documentation detailing the nature and scope of repairs, and if ap-
plicable to specify modifications to the rated data or area of work. This certificate must
bear a date, a signature, specify who carried out the work, and contain company infor-
mation.
On request, and for this purpose, OCULUS will supply authorised persons with spare parts
lists and additional descriptions.
Only OCULUS original spare parts may be used for repairs.