12
Situations
Actions
TROUBLESHOOTING
MAINTENANCE AND REPAIR
Status indicator is solid
red
Status indicator flashes red
while charging
Status indicator is not blue after
the charger is powered on
Status indicator does not flash
blue when the charger is
connected to the EV
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4
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Make sure the AC power input is connected correctly.
Turn OFF the charger and then back ON using the switch.
If the problem persists, contact your installer for Technical Support.
Unplug the charging plug and reconnect it fully to the receptacle on the EV.
Inspect the cable and plug for damage.
Inspect the EV and its receptacle for damage.
If the situation persists, contact your installer for Technical Support.
Regularly inspect the Charger components for damage. If damage is found, contact Ocular Charging
The Electric Vehicle Charger contains no user-serviceable components. If the unit is not operating correctly, contact your
installer. Wipe the outside of the Charger regularly with a clean damp cloth to remove any accumulation of dust and dirt.
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There is a temporary error.
Wait until the temporary error is resolved and the charger returns to normal condition. It usually takes less than 10 seconds.
If the status indicator doesn’t return to blue, turn OFF the charger and then back ON.
If the situation persists, contact Ocular Charging for Technical Support.
There is a critical error.
Unplug the charging plug from the EV immediately.
Turn OFF the charger and then back ON.
If the situation persists, contact your installer for Technical Support.
