Mechanical issues
If.you.have.any.questions.or.need.additional.assistance.please.contact.Octane.Fitness.
customer.service.at.888.OCTANE4.
Handlebars are loose/wobble
side to side
• The moving handlebar attachment screws may be loose. Make sure they
are tightened down properly. See assembly instructions to remove handlebar
covers and tighten down the hex head screws.
• If noise persists, contact your local dealer for service.
Handlebars are loose/wobble
front to back
• Contact your local dealer for service.
Machine makes rubbing/
scrubbing noise from roller
wheels under pedals
• Clean the chrome rails with a dry cloth or clean paper towel.
• You may lubricate the rails with white lithium grease. (Contact Octane
Fitness Customer Service if you need assistance in getting the right
type of grease.) Apply a very thin coat of grease to the rails
only
(not the wheels). Wipe off all excess grease with a clean cloth. You
should not be able to see the grease, but should still be able to feel it.
(DO NOT LEAVE A HEAVY COAT OF GREASE ON THE RAILS.)
• Clean wheels with a dry cloth or clean paper towel.
•
DO nOt use
WD-40 or silicone spray on the rails.
• If noise persists, contact your local dealer for service.
Pedal feels like it is thumping
• Clean wheels and chrome rails with a dry cloth or clean paper towel.
• If the issue persists, contact your local dealer for service.
Pedal wobbles and will not
track correctly on chrome rails
• Contact your local dealer for service.
Machine wobbles and is
unstable on the floor
• The adjustable levelers may not be properly set on the machine. There
are five adjustable levelers, located on the bottom of the Octane Fitness
elliptical. See assembly instructions to correctly adjust the levelers.
• If your machine is located on a soft surface such as carpet, purchase a heavy
duty floor mat from your local dealer to place under your machine.
Resistance seems unusually
high
• Contact your local dealer for service
Machine makes ticking/
clunking noise.
• Contact your local dealer for service.
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