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62
Faults
Possible causes
Solutions
The device
does not turn
on.
No food.
Check that the device is
connected and turned on.
The control
buttons are
inoperative.
The keys are locked.
There may have been a
power outage in your home
or neighborhood. If the
problem persists after all
checks have been made,
call a qualified technician.
The keys are
difficult to use.
This may be due to a thin
film of water on the keys, or
the fact that you press with
your fingertips.
Unlock the keys. See section
'Using the hob' for more
details.
The glass is
scratched.
Cookware with irregular
edges was used.
Make sure the keys stay dry
and always press with the
fingertip.
Some utensils
make crackling
or crackling
noises.
An abrasive pad or an
unsuitable cleaning product
was used.
Use flat-bottom and smooth
utensils See section 'What
utensils to use'.
Do not try to disassemble the device yourself, you could damage the
table and put yourself in danger.
V. FAULTS AND SOLUTIONS