HOW IT WORKS
1. Consumer must mail the completed
warranty.
2. If you have a warranty claim, call our
Customer Service Department at the
number indicated above.
• Be prepared to provide the
following information: Proof of
purchase, date and place of
purchase and original purchase
price.
• Boat serial number (engraved on
starboard bow and stern), model,
color and hatch configuration.
• Consumer name, address and
phone number.
• Detailed description of the
problem.
3. Johnson Outdoors strives to give
warranty claims top priority to
ensure timely processing and
resolution. We may ask you to
contact your original dealer and/or
send us the defective product at our
cost. If the product is to be returned
to the factory, our Customer Service
Department will issue a return
authorization number.
• Affix this number to the product
along with your dealer name and
contact person.
• Do not return any product to
the factory without a return
authorization number.
• Return products in the original
packing material or equivalent.
Include a note of explanation
inside the package regarding the
reason for the return, contact
information and desired action.
4. Warranty on a replacement boat is
void until Johnson Outdoors receives
from the dealer the serial number
cut outs from the defective boat. The
warranty period for a repair, and
the related product, shall be only
the remaining portion of the original
warranty period applicable to such
product.
WHAT THIS WARRANTY DOES NOT
COVER
There is NO WARRANTY, and no portion
of warranty expense will be reimbursed
when:
• Product has ever been used for
commercial use (except for Ocean
Kayak rental/demonstration/resort/
outfitter — for the time frame outlined
under “How Long Coverage Lasts”).
• Product is determined by Johnson
Outdoors to have been subjected to
unusual or abnormal use, misuse,
abuse, negligence, accidents, normal
wear and tear, damage due to
environmental or natural elements,
failure to follow Johnson Outdoors’
instructions, unauthorized repair,
incorrectly performed maintenance
or repair, improper installation, or
storage.
• Product is determined to have been
used for any activity other than an
activity that is customary for this
type of product.
• Claim is made by any party other
than the original purchaser of a
product.
• Product was damaged while in
possession of freight carrier, dealer,
Consumer or any party other than
Johnson Outdoors.
• Product was modified.
• Product was not manufactured by
Johnson Outdoors.
• Product was manufactured to
Consumer’s, dealer’s or other third
party’s specifications.
• Product has not been registered and
completed warranty registration form
has not been returned to Johnson
Outdoors in the time period required.
In order for this warranty to apply,
Consumer must retain and provide to
Johnson Outdoors receipts showing
date of product purchase and
documented proper maintenance.
Any oral or written description of the
products is for the sole purpose of
identifying the products and shall not
be construed as express warranty.
Prior to using the products, Consumer
shall determine the suitability of the
products for the intended use and
Consumer assumes all risk and liability
in connection therewith.
JOHNSON OUTDOORS SHALL NOT BE
LIABLE TO CONSUMER, OR TO ANYONE
CLAIMING UNDER CONSUMER, FOR ANY
OTHER OBLIGATIONS OR LIABILITIES,
INCLUDING BUT NOT LIMITED TO;
OBLIGATIONS OR LIABILITIES ARISING
OUT OF BREACH OF CONTRACT OR
WARRANTY, NEGLIGENCE OR OTHER
TORT OR ANY THEORY OF STRICT
LIABILITY, WITH RESPECT TO THE
PRODUCTS OR JOHNSON OUTDOORS’
ACTS OR OMISSIONS OR OTHERWISE.
THE EXPRESS WARRANTIES DESCRIBED
HEREIN ARE EXCLUSIVE AND IN LIEU
OF ALL OTHER EXPRESS WARRANTIES.
FOR COMMERCIAL PRODUCTS,
ALL WARRANTIES IMPLIED BY LAW,
INCLUDING WITHOUT LIMITATION
THE IMPLIED WARRANTIES OF
MERCHANTABILITY AND FITNESS FOR A
PARTICULAR PURPOSE, ARE DISCLAIMED
AND SHALL NOT APPLY. FOR CONSUMER
PRODUCTS, WARRANTIES IMPLIED BY
LAW, INCLUDING WITHOUT LIMITATION
THOSE OF MERCHANTABILITY AND
FITNESS FOR A PARTICULAR PURPOSE,
ARE EXPRESSLY LIMITED TO THE PERIOD
OF THE WARRANTY STATED ABOVE FOR
THE RELEVANT PRODUCT. Some states
do not allow limitations on how long an
implied warranty lasts, so the above
limitation may not apply to you.
Any assistance Johnson Outdoors
provides to or procures for Consumer
outside the terms, limitations or
exclusions of this warranty will not
constitute a waiver of the terms,
limitations or exclusions of this limited
warranty, nor will such assistance
extend or revive the warranty. Johnson
Outdoors will not reimburse Consumer
for any expenses incurred by Consumer
in repairing, correcting or replacing
any defective products, except those
incurred with Johnson Outdoors’ prior
written permission.
LIMITATION ON DAMAGES
IN NO EVENT SHALL JOHNSON
OUTDOORS BE LIABLE FOR INCIDENTAL,
COMPENSATORY, PUNITIVE,
CONSEQUENTIAL INDIRECT, SPECIAL OR
OTHER DAMAGES. JOHNSON OUTDOORS’
AGGREGATE LIABILITY WITH RESPECT TO
A DEFECTIVE PRODUCT SHALL BE LIMITED
TO AN AMOUNT EQUAL TO CONSUMER’S
ORIGINAL PURCHASE PRICE PAID FOR
THAT DEFECTIVE PRODUCT. Some states
do not allow the exclusion or limitation of
incidental and consequential damages so
the above limitation or exclusion may not
apply to you.
HOW DOES STATE LAW APPLY?
This warranty gives you specific legal
rights, and you may also have other
rights which vary from state to state. It is
the express wish of the parties that this
Agreement and any related documents
be drafted in English.
LIMITED WARRANTY
(CONT.)
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Summary of Contents for Trident 11
Page 1: ...OWNERS MANUAL...
