ensure you have recharged the battery as above, preferably leaving to charge overnight in order to
recondition the battery. Then perform a hardware reset
(this won’t result in any loss of data):
1.
Disconnect the SoundTrap from the computer USB port, leaving the offload cable attached
to the SoundTrap.
2.
Momentarily touch a 9V battery to the battery clip on the offload cable.
3.
You should see the green LED blink to indicate a successful reset.
4.
Point the IR remote at the clear window and press ‘STOP’, press a couple of times to be sure
it is received.
5.
Connect the SoundTrap to the USB.
8.
Start the host software and confirm device connects.
Problem
: SoundTrap battery won’t recharge, or reports wildly fluctuating battery charge.
Solution
: This most often occurs in cases of complete battery discharge followed by a long period of
disuse. For future avoidance of this problem ensure that you store SoundTraps with the battery in a
charged state. The battery can often be recovered using the following method:
1.
Connect the SoundTrap to a USB wall charger, such as that used for a mobile smart phone.
2.
Leave on charge for a minimum of 48 hours.
3.
Reconnect to a PC and check that battery reports full charge (i.e. > 85 %).
4.
If the problem persists contact Ocean Instruments to arrange for the battery to be replaced.
Problem:
IR Remote is not working.
Solution:
1.
Check that it has a battery. These are not suppled due to shipping restrictions. Correct
battery type is the commonly available CR2032. Be sure to remove the plastic insulator
sheet before inserting the battery.
2.
Ensure that you are pointing the remote directly at the clear window at the top.
