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Application Resources on the Web Site

Introduction

There are many resources available on the Océ Arizona Customer Support web site: Ap-
plication Hints and Tips, Media Recommendations, Media Models, MSDS information,
Customer Application Bulletins, and more. To access this information, navigate to:
http://dgs.oce.com/ then select Printer Support - Customer Access.

There is a Media Notes document that contains useful information about printing on
various media.
There is also a link to the Océ Media Guide web site that contains useful information
about all Océ-recommended media and consumables.

The Customer Application Bulletins posted on the web site deal with many aspects of
handling and managing media and printing with your Arizona printer. At the time of
this publication, the following bulletins were available to view or download:
Application Bulletin 1 - New Media Profiles Available
Application Bulletin 2 - How to Select A Media Model and ICC Profile
Application Bulletin 3 - How to Achieve Optimal UV Lamp Power
Application Bulletin 4 - ONYX ProductionHouse Anti-Virus Software Issues
Application Bulletin 5 - How to Handle and Prepare Media for Printing
Application Bulletin 6 - How to Improve UV Ink Adhesion
Application Bulletin 7 - About Media Models and Application Notes
Application Bulletin 8 - How to Hold Media Flat on the Printer Table
Application Bulletin 9 - How to Handle Media after Printing
Application Bulletin 10 - How to Deal with Static
Application Bulletin 11 - Printing Backlit Materials
Application Bulletin 12 - Printing Multiple Pieces of Media Simultaneously
Application Bulletin 13 - Printhead Maintenance - Revised Version
Application Bulletin 14 - New Ruler Guides Available in Special Prints
Application Bulletin 15 - How to Print Lenticular Images
Application Bulletin 16 - Media Model and ICC Profile Creation Guidelines
Application Bulletin 17 - Managing Arizona 250GT Ink Inventory
Application Bulletin 18 - How to Bleed Trapped Air from an Ink Filter
Application Bulletin 19 - Reduce Static with an Océ Static Suppression Kit
Application Bulletin 20 - How to Print on Backlit Materials Using Quality-Density Mode

Appendix A - Application Information

266

Application Resources on the Web Site

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Summary of Contents for Arizona 400 Series GT

Page 1: ...Oc Arizona 400 Series GT Oc Arizona 440 460 480 GT XT Revision A Oc User Manual...

Page 2: ...representation or warranties with respect to the contents hereof and specifi cally disclaims any implied warranties of merchantability or fitness for any particular purpose Furthermore Oc reserves th...

Page 3: ...Interface Hardware 42 Printer Interface Software 45 Print Job Control Module 47 Periodic Maintenance 57 Counters Module 59 Settings Module 60 Tools and Utilities Module 65 Installation and Upgrade Mod...

Page 4: ...pter 8 How to Use the Static Suppression Upgrade Kit 137 Reduce Static with a Static Suppression Kit 138 Chapter 9 How to Work With White Ink and Varnish 141 Operator Guidelines for White Ink and Varn...

Page 5: ...intheads 227 How to Clean the UV Lamp Filter 231 How to Remove Ink 233 Empty the Ink Waste Tray 235 Fill the Coolant Reservoir 237 Replace the Spit Catcher Foam Pad 240 Clean Gantry Rails 242 How to C...

Page 6: ...6 Contents...

Page 7: ...Chapter 1 Introduction...

Page 8: ...Oc Arizona 400 Series GT or Oc Arizona 400 Series XT to refer to these printers generally The specific model printer name will depend on the configuration selected Also the 4 channel printer can be up...

Page 9: ...o your site to conduct repairs Service visits are paid for by the customer either under a maintenance agreement by purchase order or prepayment Time and material rates are charged for any service not...

Page 10: ...thead maintenance is performed at least once a day and more frequently if needed Periodic cleaning must be scheduled for some components on a regular basis A few minutes spent cleaning also helps to e...

Page 11: ...reasonable protection against such interference when operated in residential and commercial environments Operation of this equipment in a residential area may cause interference in which case the use...

Page 12: ...y Manufacturer Oc Display Graphics Systems ODGS 13251 Delf Place Building 406 Richmond British Columbia Canada V6V 2A2 Telephone 1 604 273 7730 Fax 1 604 273 2775 E mail dgsinfo oce com Chapter 1 Intr...

Page 13: ...ipenylether PBDE Polybro miated biphenyls PBB Hexava lent CrVI Cadmi um Cd Mercury Hg Lead pb Part Name No No No No Yes No UV Cur ing Lamps No No No No Yes N o VGA Monitor No No No No No Yes Vacuum Gu...

Page 14: ...Chapter 1 Introduction 14 Product Compliance...

Page 15: ...Chapter 2 Product Overview...

Page 16: ...Media Option is available to facilitate printing on roll media Illustration 2 Arizona 400 Series GT Printer with RMO Printer Specifications The printer must be operated in accordance with the environm...

Page 17: ...30 picolitres Nozzle Drop Volume LCD flat panel monitor and mouse on a user positioned podium User Interface UV curing lamps with variable power settings Curing System 208 through 240VAC 10 60Hz Singl...

Page 18: ...Chapter 2 Product Overview 18 Printer Specifications...

Page 19: ...Chapter 3 Safety Information...

Page 20: ...MSDS for each ink Post these documents in the work area as required by prevailing law MSDS are provided with all inks and flush when you purchase them Print Height Warning Avoid printing at a height g...

Page 21: ...Ozone As a UV lamp warms up it briefly passes through a section of the light spectrum which excites oxygen molecules enough to create ozone Once a UV lamp has completely warmed up only very minute am...

Page 22: ...ustrial Protective Eyewear with lenses that block both UVA and UVB Gloves and long sleeved work clothes are essential to reduce the skin s exposure to UV emissions Chapter 3 Safety Information 22 UV C...

Page 23: ...on The Maintenance Station is located under the carriage and provides access to perform Printhead Maintenance and swab printheads Carriage and Gantry motion motors are disabled and UV lamps are turned...

Page 24: ...that looking at the UV light source is dangerous Wear protective eye wear with side shields gloves and long sleeves when using this printer Ultraviolet Light Radiation Hazards Emission Ef fective UV i...

Page 25: ...rriage can create a pinch hazard as it moves along the gantry Located on both ends and the rear of the carriage Crush Hazard Keep hands clear while operating A reminder that vertical movement of the c...

Page 26: ...anger High Voltage Warning that High Voltage is present behind marked panel 17 Isolate Power Warning Isolate Power Before Servicing Refer to the section How to Power the Printer On and Off and sub sec...

Page 27: ...the table strut If pressure is put on the table strut it can bend and thus affect the level of the printer table and therefore print quality 21 PE K PE K GND Protective Earth Identification Chapter 3...

Page 28: ...but would compromise the capabilities of the printer if changed Therefore they are pointed out as a precaution the operator must be aware of when using the printer Attention The photos in the followi...

Page 29: ...riage to move manually if it is al ready in motion If you do move the car riage a Motion Error message will display and you will have to use the mouse to click Reset on the user inter face LCD display...

Page 30: ...and you will have to use the mouse to click Reset on the user interface LCD dis play 24 Do not push gantry When the Mainte nance Station is open to perform printhead maintenance do not touch the UV la...

Page 31: ...t your hands in this area during daily print head maintenance as this process causes the carriage to move up and down 26 Carriage Crush Hazard Avoid placing fingers hands or other objects in the IGUS...

Page 32: ...ter is engineered to minimize machine components and operating procedures that may compromise operator safety However in order to maintain some machine operations and functionality certain compromises...

Page 33: ...d by the movement of the carriage and gantry supports Keep hands away from this area unless the printer power is off 30 Carriage Guard and Gantry Rails A crushing hazard is created by the move ment of...

Page 34: ...Pinch hazard A high risk crush ing pinch hazard is created by the table and the gantry 32 Table Carriage Pinch Hazard A high risk crush ing pinch hazard is created by the table and the carriage Chapte...

Page 35: ...by the carriage and the gantry when the Z Axis is moving carriage moves up or down 34 Gantry Shear Hazard A high risk shearing hazard is created by the gantry and the gantry rail This pho to shows th...

Page 36: ...antry Shear Hazard A high risk shearing hazard is created by the gantry and the gantry rail This pho to shows another view from the bottom Do not place fingers or hands in this area Chapter 3 Safety I...

Page 37: ...high risk shearing hazard is created by the carriage and the gantry frame 37 IGUS Impact Hazard Entanglement hazard A medium risk of fin ger or material entan glement is created by the web assembly IG...

Page 38: ...embly and the surrounding car riage guard can be hot The Carriage Guard is an aluminum fence around the perimeter of the carriage If the guard is not properly seated all gantry and carriage motion is...

Page 39: ...he printer with the Media Roll Option Situation and Action to Avoid How NOT to use the Roll Media Option Avoid these Situations For Your Personal Safety Do not place your hands near any of the media s...

Page 40: ...aft drive motors when the printer is printing or when the dual foot controls are pressed Do not place your hand on the Media Roll motor enclosure when the green bea con light is On as the gantry may m...

Page 41: ...Chapter 4 How to Navigate the User Interface...

Page 42: ...tons can shut down all motion and hazardous systems There are three E stops one on the podium stand and one on each end of the gantry 2 Emergency Stops Protects the Operator from exposure to UV light...

Page 43: ...ere are two ink bays the Primary bay contains CMYK ink and the coolant bottle the Secondary bay holds the optional light Cyan Magenta and White inks or Varnish 11 Ink Bay Ink filters are behind a door...

Page 44: ...44 Vacuum Zone Control Handles Chapter 4 How to Navigate the User Interface 44 Operator Interface Hardware...

Page 45: ...The functional areas supports all operator input necessary to operate maintain and service the printer The status areas are used to report printer status Onscreen Keyboard Numeric Keypad A mouse is u...

Page 46: ...ed the amount of media printed and the number of print jobs started Also provides counters for the UV lamp bulbs use Printer Counters Counters Tab Displays information about and also allows you to cha...

Page 47: ...ntrol display is divided into functional and status areas The functional areas supports all operator input necessary to operate maintain and service the printer The status areas are used to report ima...

Page 48: ...job 9 Job Information and Parameters panel Use these tabs to select the different modules of the printer user interface 10 Interface Tabs Displays the current installed version of the printer softwar...

Page 49: ...s active only while a job is printing Note Use of the Pause Resume button may cause artifacts in a print because of the uneven curing of the ink if the job is paused Do not use this unless it is essen...

Page 50: ...Note that Special Prints will not move to the inactive list Cancels a currently printing job and moves it to the inactive list Note that the first click cancels the print but the carriage will contin...

Page 51: ...he Settings page Tie lamp controls together When en abled this feature automatically matches the power of the trailing UV lamp when power of the leading UV lamp changes It is still possible to adjust...

Page 52: ...ll timeout after 15 minutes of inactivity time can be changed by a service technician If lamps are extinguished when the timeout expired then the button changes its status to unchecked If lamps are of...

Page 53: ...e left A job count summary displays total number of active jobs and number of jobs put on hold Job order control buttons can be used to change order of jobs queued for printing The active job list has...

Page 54: ...nactive job list consists of a table and job count summary on top A job count summary displays the total number of inactive jobs The list can be sorted by clicking on the appro priate column header Th...

Page 55: ...selected in ProductionHouse Notes Appears only if a note was specified for the job Notes are entered in the ONYX software PrintParam eters Print Modes Explained Express mode provides fast printing but...

Page 56: ...in the Print Job module that allows you to select either Quality Layered or Quality Density the menu allows you to change how it was configured in your ONYX soft ware Fine Art is used when details are...

Page 57: ...uency and costs will increase Note If you have not performed your daily Printhead Maintenance a dialog box appears with a query to Perform or Postpone this task If you choose to perform Printhead Main...

Page 58: ...this reminder is displayed in the Settings Printer menu Weekly Empty the waste ink tray Monthly Bleed the ink filter for that color ink See How to Change Ink Filters in the Maintenance section Ink bag...

Page 59: ...ble Counters Explained Function Component These counters display a cumulative total of ink consumed or area printed over the whole life of the printer Non resettable Counters These counters display a...

Page 60: ...printer settings and if installed the Roll Media settings Date and Time Settings 51 Date and Time Date display only cannot change the date Time change the time of day if required Whether Daylight Savi...

Page 61: ...a network consultant to determine what the setting must be for the network alternately you can purchase a DHCP router for your network that will automatically supply the network settings Network Name...

Page 62: ...you to change the following features Language Measurement Units Date format Time format Display job time Tie lamp controls together Hold on active Job delete confirmation Screen saver Screen saver ti...

Page 63: ...able vacuum timeout End of swath delay Full carriage travel Automatic warmup day Automatic warmup time Ionizer bar static suppression On or Off Roll Module 55 Roll Media Settings Top Margin Specifies...

Page 64: ...w the image Media Move on Unload Specifies the amount of media moved on unload in the selected measurement units Note This setting icon is displayed only if the Roll Media Option is installed Chapter...

Page 65: ...ts provides special prints for various purposes such as reference adjustment and alignment etc Some are for operator use and others are for service technician use only Ink Flush clears the selected co...

Page 66: ...ine that the printer output meets quality stan dards A ship print that is printed at the factory is shipped with each printer It can be used as a comparison with one printed at the customer site The T...

Page 67: ...o actually print the special print It will appear in the active job list and is printed like any other print job Note Refer to the sections that document the special prints for details on printing For...

Page 68: ...ation drawer and a foam pad that is held in place under the drawer Both the white ink and all of the IJC256 inks need to spit periodically to help keep the printhead nozzles clear of debris The Alignm...

Page 69: ...usly saved log files are deleted Therefore do not generate a second batch if you have just recently generated log files unless re quested to do so by a service technician Chapter 4 How to Navigate the...

Page 70: ...contract Your local service representative will either install the upgrade or provide you with the upgrade file in some circumstances Illustration 58 Printer Upgrade Module How to Upgrade the Firmwar...

Page 71: ...Chapter 5 How to Operate Your Oc Arizona Printer...

Page 72: ...neral orientation to printer safety and operating procedures This User Manual is not a substitute for official training Onyx ProductionHouse Training Maximum performance from the printer requires a pr...

Page 73: ...The printer has an AC power switch that turns the printer On or Off The switch also functions as an AC power lock out switch It is located at the end of the printer as seen below Note Some printer mo...

Page 74: ...The initialization is complete when the top left panel of the display shows Ready Your printer is now ready for use Attention After powering the printer On leave it running continuously even when at...

Page 75: ...procedure is complete Note Avoid Extended Power Off If the power is switched off for only a short period for example when the printer is shut down and then immediately restarted to correct an electri...

Page 76: ...onger term storage Longer than 14 days How to Lock Out the Power Switch Attention Some service procedures require locking out the On Off switch to ensure operator safety When the switch is locked out...

Page 77: ...the AC power plug must first be unplugged from the printer 1 Follow the Lock out procedure above 2 For additional safety also disconnect the AC power plug from the wall outlet 3 When the printer is s...

Page 78: ...can be downloaded separately and installed later However it must be available for the software to communicate with the printer Installation Procedure 1 Power on the printer 2 Select the Setup tab in...

Page 79: ...Configure Printer Host Name Note If you have more than one printer each printer must have a unique network name The network name can be changed in the Settings module of the printer User Interface Che...

Page 80: ...was selected 2 Run the Test again Result When a Valid IP address for the printer is verified click on OK to complete the configu ration of the communication link between ProductionHouse and the Oc Ari...

Page 81: ...k heater click on the Ink Temperature Control icon located on the Command Toolbar of the Job Control screen 2 Clean the carriage underside 3 Perform Printhead Maintenance after the ink temperature has...

Page 82: ...With Media Turn On Table Vacuum Clean Media if required Check the table to make sure that there are no obstacles that can interfere with the travel of the gantry or carriage Start the Print Prepare a...

Page 83: ...ickness When you select the Print toolbar icon it will gray out the icon and the hand icon to the left of the job to be printed will turn green When printing Flatbed mode and Flatbed icon on the comma...

Page 84: ...ds before you switch it on again Clean Media If Required If the media is dusty or dirty clean it with an appropriate cleaner If using a liquid like isopropyl alcohol allow sufficient time to dry prior...

Page 85: ...stem to work effectively during printing all the circular holes on the top surface of the overlay sheet connected to an active vacuum zone must be covered This creates a closed vacuum system The print...

Page 86: ...ess than the thickness of the media to mask the table You can tell when the vacuum is sealed by the sound it makes and also by the vacuum gauge which must read at least 20 Hg Vacuum Table Foot Pedal T...

Page 87: ...he vacuum system Place a service call only if you determine that the zone is correctly masked and the gauge reads consistently low How to Maintain the Vacuum Overlay Sheet If ink build up occurs on th...

Page 88: ...manage these zones The printer has five control valves that determine the zones that are active when the table vacuum pump is on Zone 1 area is always active and the five valves control zones 2 throu...

Page 89: ...one Map A map of the vacuum zone can be printed on the table to help with the position of media over the zones A default map is provided but you can also create your own map if desired 1 Select the Sp...

Page 90: ...ches 3 Vacuum zone 3 36 x 48 inches 4 Vacuum zone 4 40 x 60 inches 5 Vacuum zone 5 40 x 96 inches 6 Vacuum zone 6 48 x 96 or 49 2 x 98 4 inches The maximum supported media size for the imperial versio...

Page 91: ...Map A map of the vacuum zone can be printed on the table to help with the position of media over the zones A default map is provided but you can also create your own map if desired 1 Select the Specia...

Page 92: ...3 With no media present print the zone map directly onto the printer table 68 Vacuum Zones Imperial GT Chapter 5 How to Operate Your Oc Arizona Printer 92 Using Vacuum Zones...

Page 93: ...at http dgs oce com Definition The term media covers a wide range of possible materials for the Oc Arizona 400 Series GT printer Essentially any material that is less than 45mm 1 9 inches thick and l...

Page 94: ...carriage under side The tack cloth removes static and also removes particles that tend to attract stray ink drops that result in ink buildup Tack cloths are used by auto body shops to clean cars befor...

Page 95: ...end that you group the desired image with a preceding image so the printer is a consistent temperature when starting to print the desired image Thermal Deformation of Media Some heat sensitive media m...

Page 96: ...ed the carriage will collide with them if you print at zero media height Always check the height if you use multiple stacked cards so that they match the height of your media and the set the carriage...

Page 97: ...Chapter 6 How to Operate the Oc Arizona 400 Series XT...

Page 98: ...uum for the vacuum zones Any unique features of the Oc Arizona 400 Series XT are documented in this chapter All other features and specifications other than print sizes are the same as those for the O...

Page 99: ...sists of a flatbed vacuum table and moving gantry It can also be used with a Roll Media Option Media Support The Oc Arizona 400 Series XT printer supports media up to 2 50m x 3 05m 8 2 x 10 feet in si...

Page 100: ...perial in the field by a qualified service technician the technician who installats your printer can do this if needed The independent control of the zones allows the operator to print in a Dual Origi...

Page 101: ...be set either in the ONYX software or the Print Job screen and can be entered in millimeters even when the interface is set to Imperial units 2 Mask off any areas of the active vacuum zone s that will...

Page 102: ...py of a specific print job on media not larger than 1 25 x 2 5 meters 4 x 8 feet This allows greater productivity when printing multiple panels Illustration 71 Dual Origin Print Dual Origin Print Jobs...

Page 103: ...ton to begin the print in Zone A 6 Place media in Zone B mask off any unused areas and turn On the vacuum The printer will pause over the Center Zone after the Zone A print is complete and then start...

Page 104: ...Chapter 6 How to Operate the Oc Arizona 400 Series XT 104 How to Print With Dual Origins...

Page 105: ...Chapter 7 How to Operate the Roll Media Option...

Page 106: ...older 9 Vacuum Platen 4 Take up Media Shaft 10 Gimbal 5 Supply Media Shaft 11 Capstan Hardware Function table The Roll Media Option consists of a supply media drive media tension bar capstan roller va...

Page 107: ...ports the supply media roll 5 Supply Media Shaft Provides access to the supply media for media loading 6 Media Access Door Allows easy cutting of the media 7 Media Cut Guide Provides tension to ensure...

Page 108: ...will have a serious effect on printer performance Any spilled ink must be removed immediately See RMO Maintenance section If an image exceeds the 5mm border requirement printing will not be allowed t...

Page 109: ...be printed at the end of the supply media roll This will vary slightly depending on the attachment method that was used to secure the media to the media core Chapter 7 How to Operate the Roll Media O...

Page 110: ...aft Advance me dia from sup ply shaft Unlocks media supply shaft Rewinds me dia onto sup ply shaft Load Media n a Advances me dia n a Rewinds me dia Initialized Important Don t touch the pedal switche...

Page 111: ...the icons in the Roll Media Manager that are necessary to load and initialize a roll media print job How to set the Media parameters and print the job is explained in the section How to Print on Roll...

Page 112: ...The default setting is Print Side Out Print Side Normal Move is the default state When you click on this icon in the top right corner it changes to Slow Move Use Slow Move when you want to advance or...

Page 113: ...ard Method D Loading the Media Alternate Method Media Feed Direction Determine first whether you need the media roll to be print side out or in Print side out means that the media unrolls from the bot...

Page 114: ...end to the other If you have a roll that is not even before loading it hold the roll in a vertical position and carefully and evenly drop one end onto the floor then tap lightly a few times If any edg...

Page 115: ...ks 2 To unlock the media shaft core locks 1 turn counter clockwise with the supplied 5mm hex key 2 3 Slide a new roll of media onto the supply shaft 4 Roughly center the roll on the shaft and then ins...

Page 116: ...y media shaft core locks by turning the 5mm hex key clock wise 7 Re check that the media is still centered as locking the core may cause the roll to shift usually the shift is from 1 to 2 milimeters t...

Page 117: ...pecially on longer print job runs If you want to ensure that a media is loaded straight or if you see an inverted light dark banding across the media we recommend the alternative method 1 Select the L...

Page 118: ...edal as required 78 Thread Media Under Tension Bar Print side out 5 Open the media access door at the top of the Roll Media unit then reach down through the open door to grasp the media and feed it up...

Page 119: ...sure that the edge lines up with the edge of the supply roll 80 Align Media 7 Rewind the media by continually pressing down the left foot pedal until it is positioned where it can be taped to the take...

Page 120: ...image When roll media is not properly aligned the result is overstepping on one side and understepping on the other side of the media so that the band in the printed image is dark on one side and lig...

Page 121: ...media to the platen 82 Tape the media edges to the platen 4 Pull the hanging media edge taut and cut the media off from each edge at an angle to result in a point just below the take up core as shown...

Page 122: ...s completed advance the media until the cut area is wound onto the core across the width of the roll and verify with the ruler that the supply and take up edges are at the same location Note Important...

Page 123: ...amount This distance is determined by the Move Media on Unload value in the Settings Roll Module tab The default value will advance the media to a position past the Media Cut Guide so that the printed...

Page 124: ...omentarily to rotate the take up shaft one revolution to the unlocked position in the forward direction D Remove the Supply Shaft From the Printer 1 If you want to change the supply shaft momentarily...

Page 125: ...t automatically Set up the Roll Job Option in ProductionHouse 1 When you set the page size for your print job click on Type Roll to make it a roll media option job 85 Onyx Page Size Roll Option Set a...

Page 126: ...f the Print Job module so that it become dim grayed out This will stop any roll media jobs from automatically printing 86 Onyx Roll Hold Note The Hold for operator is not selected in this illustration...

Page 127: ...earance of backlit images Attention The red Emergency stop buttons do NOT stop the media transport when you print on roll media they only stop gantry and carriage movement If you encounter a situation...

Page 128: ...e check Nozzle Check Narrow is automatically added to the print queue Nozzle Check print 1067 x 107 5 3 5 x 0 35 ft Nozzle Check Narrow 886 5 x 214 7 2 9 x 0 70 ft 5 Check that the rest of the media p...

Page 129: ...back to its original values but the item will still appear in the list 7 Select the Media Tension 8 Select the Media Advance Correction Factor Note Leave it at 50 unless you see light or dark lines of...

Page 130: ...nd marked as roll jobs will print There is no explicit confirmation required to start a roll media print job Any roll media jobs in the print queue will start to print immediately Chapter 7 How to Ope...

Page 131: ...here the placement of a swath is displaced a significant distance away from the prior swath This requires a lower correction factor C Perfect Step where media advances correctly This requires no chang...

Page 132: ...the MACF until the white lines start to disappear Make a note of the MACF value Continue to decrease the MACF until dark lines just start to appear and note the value Typically the average of these t...

Page 133: ...gs when fibrous media is used Note If you use media that is known to have to have fuzzy edges you can sometimes minimize the problem by cutting or burning the debris off Required tool A package of edg...

Page 134: ...ibility that the carriage may hit the edge of the protector and thus damage printhead nozzles 4 Peel the backing layer from the double sided tape on the back of the protector 5 Place the bent edge of...

Page 135: ...ia edge protectors will reduce the amount of fiber and other debris However it is important to keep the platen and cutting guide areas clean as indicated in the Roll Media maintenance section How to D...

Page 136: ...Chapter 7 How to Operate the Roll Media Option 136 How to Use Media Edge Protectors...

Page 137: ...Chapter 8 How to Use the Static Suppression Upgrade Kit...

Page 138: ...is more readily accepted It is important to note that static electricity cannot be entirely eliminated only reduced To eliminate static electricity something physically would have to be done to the co...

Page 139: ...r is only active when the printer is printing How to Change the Height of the Bar The Ionizer bar is mounted by default to accommodate media up 13mm 0 5 inches in height If you need to use media that...

Page 140: ...bracket mount until the screw is located in the smaller end of the keyed slot 96 Bracket Mounted High 6 Make sure the bracket is level an then tighten the bracket mount screw 7 Repeat Steps 2 to 5 unt...

Page 141: ...Chapter 9 How to Work With White Ink and Varnish...

Page 142: ...l ink bags must be present and all must contain ink or varnish in order for the printer to function properly Attention Daily maintenance is important even when white ink or varnish are not being activ...

Page 143: ...w to properly perform daily maintenance Also the complete Printhead Maintenance procedure is documented in a video that illustrates all of the steps involved and also ex plains why it is important to...

Page 144: ...it is placed in You can determine the density of the white ink by altering the drop size and also increase it by using two white channels The layer setup is defined in the media model but can be modif...

Page 145: ...e Spot Layer Tool offers many options to process an image and thus allows various possible configuration choices You can save these configurations as Filters and place them in a Quick Set and this mak...

Page 146: ...inting onto a transparent or translucent material A day night print can be viewed either front lit or backlit This is achieved by printing color data on two separate layers with a white diffusing laye...

Page 147: ...lood Fill is like an autofill that is done by the printer where varnish data fills the entire bounding box the rectangular area that defines the total perimeter of the image If a printer has two chann...

Page 148: ...ctacular and at times surprising results depending of the combination of design and media To achieve a smooth high gloss varnish must be applied in heavy coats To achieve good results consider the fol...

Page 149: ...ooth high gloss finish Clean the underside of the Carriage to avoid dust being deposited on the print Keep the UV Lamp Filters clean For a smooth high gloss use a smooth coated media as it will allow...

Page 150: ...software to successfully address white ink or varnish workflow data there are options in the software that must be configured Note Step 1 and 2 below are required for ProductionHouse only Step 3 is ne...

Page 151: ...e processing make sure the box is not checked 100 Turn off Two Stage Processing Result ONYX software is now prepared to accept print jobs with white ink or varnish data Chapter 9 How to Work With Whit...

Page 152: ...ite ink are available for download from the DGS website http dgs oce com These media are documented later in this chapter see How to Use Media Models to Print With White Ink How to Print a Simple Job...

Page 153: ...want to print first surface e g opaque media the bottom and middle layers can be configured to be white flood layers and the top layer to be a CMYK data layer If you want to print second surface e g t...

Page 154: ...6 Put the printer back online in ONYX RIP Queue and send the job to the printer Note To preview the layer order in the image click Layers in the printer software 7 Print the job Chapter 9 How to Work...

Page 155: ...are available for download from the Customer Support section of the DGS website http dgs oce com These media models are documented later in this chapter see How to Use Media Models to Print With Whit...

Page 156: ...Printer Print mode then select Print Varnish With Flood Coat Printer 103 Select Varnish 5 Put the printer back online in ONYX RIP Queue and send the job to the printer Note Since varnish is not printe...

Page 157: ...n the print job while varnish is simply selected and printed as a top coat on the printed image Purpose The Printer Flood Fill mode allows you to print an image with a varnish fill top coat or a white...

Page 158: ...nd middle layers can be configured to be white flood layers and the top layer to be a CMYK data layer If you want to print second surface e g transparent media viewed from the side that does not have...

Page 159: ...3 Send the job to the printer Chapter 9 How to Work With White Ink and Varnish 159 How to Select a Printer Flood Fill...

Page 160: ...results The tool options and settings to use it for spot data creation are listed here and are followed by instructions to access the tool The Spot Layer Tool Provides These Options Generation Options...

Page 161: ...this option RIP Queue removes the spot data any where the image data matches the media color that you set Use this option when you want to knockout the spot data but still print the image data that ma...

Page 162: ...ting a Filter to use on similar jobs Filters are a global color correction that can be applied to Quick Sets to automate the printing process for multiple jobs that use the same settings How to Create...

Page 163: ...th the Quality Layered print mode Create or Edit your media to support spot ink in Media Manager before you open the job in Preflight or download a white ink media model from the web site 104 Spot Lay...

Page 164: ...s the ability to create spot channels Purpose When you have a raster based image and need to have select areas of that image show up as white when the media is non white or clear or translucent you ca...

Page 165: ...ses only For best results when working with text we recommend that you use a vector based program such as Adobe Illustrator 3 In PhotoShop ensure that the Channels tab is visible under the Window menu...

Page 166: ...any value that will help you see the design better 108 Change Spot Color 107 Select Spot Color 7 Click OK to save your changes and close the Add Spot Channel dialog 8 You can create a flood layer in t...

Page 167: ...Select 10 It is also possible to edit the spot channel much as you would any other data in a Photo Shop document making use of such tools as the Eraser 11 Save your image as a either a TIFF or PSD fo...

Page 168: ...above the image data This is the correct format protocol for Il lustrator Save as TIFF and ensure that the spot colors option is enabled if you plan to bring this image directly into ProductionHouse I...

Page 169: ...flow is to prepare your source image to use the white ink channel The white ink data must be designed entirely on a separate channel either as a spot channel layer or a custom spot color to be recogni...

Page 170: ...Swatch Color Use the sliders to adjust the swatch color It is best to choose a color similar to the spot ink in your printer Since white can be hard to distinguish you can make this color any value th...

Page 171: ...olor save your work How to Overprint Spot Data in Illustrator By default when you print opaque overlapping colors the top color knocks out cuts a hole in the area of colored image underneath Overprint...

Page 172: ...Preview Note After you set overprinting options you should use the Overprint Preview mode View Overprint Preview to see an approximation of how the overprinting colors will print by providing an ink p...

Page 173: ...cument 122 Text Overprinting 121 Knockout White Flood Fill Layers If a white flood layer were required in this file it would be necessary to place flood data above the image data layer in order for th...

Page 174: ...ata as Illustrator identifies this as a Spot rather than a flood layer 123 Pixel Preview Flood How to Place Raster Images in Illustrator 1 Begin by placing the desired file We recommend using PSD file...

Page 175: ...Channel Path in Illustrator Conversely you may place a raster file in your Illustrator document and create Spot data in Illustrator using the path creation tools Create your path using the data as you...

Page 176: ...side of the group it is in to un link it from the clipping path 129 Moved Channel 3 Once outside the group make sure path is selected and fill it with your Spot 1 color Chapter 9 How to Work With Whit...

Page 177: ...nstructions on how to do this see the Onyx web site for a document called Printing From a Mac it also contains generic information on printing from Windows based systems 6 Open the file in ProductionH...

Page 178: ...allowing for color changes Ensure that the chosen color does not appear anywhere in your image For this example we have used red composed of 100 Cyan and 100 Yellow 3 Place this rectangle behind your...

Page 179: ...ata may make desired output results more clear As well if English is not your native language use a name that is more meaningful in your language to be more effective Please do not use the name White...

Page 180: ...tab Click on Spot Channel Replacement box 134 Spot Channel Replacement 4 Enter the new name in PostScript Spot Color Name in Spot 1 space 5 Click OK to save your settings Chapter 9 How to Work With W...

Page 181: ...r white ink workflow If you want to skip the media creation process you can go directly to the How to Print with White Ink section for instructions on how to use the media models supplied on the web s...

Page 182: ...u define and then use when you open a print job Before you begin Before you create a new media you must set up your printer to enable white ink configu rations in Onyx Media Manager 1 In the RIP Queue...

Page 183: ...eristics together Provide a name that will remind you of those common elements Media Groups contain various Media Models You could create a group that contained media models with dif ferent setting fo...

Page 184: ...t be used with files containing both white and CMYK data in a single layer print mode as the results will be of poor image quality 4 Select CMYK for the Process Colors option 5 Click Spot Color Setup...

Page 185: ...data in Preflight 139 Spot Preview Color Note The printer only has one available white ink spot channel so do not insert a second spot or the Rip will treat files using this configuration as separati...

Page 186: ...For the best quality output results we recommend that you continue building your media model as described below How to Configure Layers and Print Order If order to make use of the multi layered Qualit...

Page 187: ...k OK to save these settings and close the window 141 Define Layers 3 Once you select a mode the Define Layers button appears under the Printer Print Mode 142 Define Layers Chapter 9 How to Work With W...

Page 188: ...r It is not nec essary to use all 3 available layers it is also possible to build a media using only one or two layers The ink usage options for CMYK White Spot and White Flood Fill data are set to de...

Page 189: ...age editing program such as Adobe Illustrator If you want to auto generate spot data from your image use the Spot Layer Tool in Preflight to create the data for the white layers To generate white floo...

Page 190: ...processes that requires such a configuration Keep in mind though that if you use one or two layers of white it will affect output color rendering and overall density 3 For the best color fidelity cre...

Page 191: ...arlier to get the coverage you desire Determine the ink restriction values for your color channels as usual using either the density or chroma method Depending on the swatch you reprint to verify your...

Page 192: ...int Swatch 149 Substitute White for Black 2 Once the swatch is dry click Read Swatch and Read Swatch again to open the calibration data table 3 Follow the Strip letter and Patch number If you have sub...

Page 193: ...Finish Result This completes the media profiling workflow and you can now use this media in ONYX ProductionHouse How to Use the Media You Created Now that you have a media model with white ink you ma...

Page 194: ...e may also be made on a per job basis from Rip Queue Right click on the desired file then choose Edit Printer Settings A dialog box opens allowing you to re define the layers here Chapter 9 How to Wor...

Page 195: ...e contained within a more general group of settings the Quick Set Once you create and apply Quick Sets to a print job the job will have the appropriate settings automatically selected Quick Set Option...

Page 196: ...ick Set Options To access the Advanced Quick Set Options click the Advanced button The tabs you need to access for white ink workflow are Postscript In this window ensure that 2 stage processing is tu...

Page 197: ...on the toolbar to edit a Quick Set How ever you cannot change the Quick Set Name when you use this method 5 Use the reference material in the start of this section to guide you in the Quick Set con fi...

Page 198: ...Chapter 9 How to Work With White Ink and Varnish 198 How to Create and Use Quick Sets...

Page 199: ...Chapter 10 Ink System Management...

Page 200: ...C256 inks also have a softer surface when cured and printed materials are less scratch and smudge resistant Oc IJC256 inks feel slightly tacky when cured and have a more satin finished appearance when...

Page 201: ...onded into the top corner To install on the printer the bags are inverted and the quick connect couplers are pushed into their corresponding female coupling This opens up the flow path for the ink The...

Page 202: ...hen handling ink Attention Do not install inks that are not certified by Oc Display Graphics Systems for use in this printer as this may result in poor quality prints uncured ink in the finished print...

Page 203: ...rrectly Inks must be stored within a temperature range of 5 30 C 41 86 F Exposure to extreme temperatures will reduce the expected life of the ink Do not use ink that is past the expiry date displayed...

Page 204: ...you see it check the level of ink remaining and change the bag if needed If you see the message and there is still ink in the bag place a service call The operator sees that the bag is empty An ink ba...

Page 205: ...placed 3 Press the quick release coupler button at the bottom corner of the ink bag 4 Unhook the bag from the top of the ink station 5 Replace with a new ink bag of the same color 6 Push the quick rel...

Page 206: ...Chapter 10 Ink System Management 206 How to Change Ink Bags...

Page 207: ...Chapter 11 Error Handling and Trou bleshooting...

Page 208: ...e appropriate remedy Otherwise note the exact error message and associated error number and what the printer was doing before the error then place a service call Basic Troubleshooting Troubleshooting...

Page 209: ...is manual and check for successful installation Try printing a test print If the printer is not receiving print jobs check the network cable connection Note If you still have problems contact your Oc...

Page 210: ...zles is recommended to improve image quality Note Keep the table surface clean and ensure the media is clean and free of dust to help reduce banding Use an anti static brush if necessary Also use a mi...

Page 211: ...Chapter 12 Printer Maintenance...

Page 212: ...f work While we provide guidelines for periodic maintenance the optimum maintenance schedule depends on operator observation of the printer over a period of use Attention Keeping the printer clean esp...

Page 213: ...lained in detail in this section in the order of frequency required as presented in this table Maintenance Frequency Frequency Procedure Daily and as needed Clean Carriage Underside Daily and as neede...

Page 214: ...e To remove particles and to reduce the static charge buildup on the media use a tack cloth and lightly rub the media surface before you print You may also need to install a humidifier if humidity is...

Page 215: ...he next step make sure that you do not touch the nozzles of the printheads If you happen to touch one with the cloth you must perform printhead maintenance Note that contact with a printhead by any ob...

Page 216: ...ean the nozzle plates between printheads 5 Reposition the wipe so that a clean area is exposed 6 Proceed to the next space between printheads and slide the clean area of cloth along the metal plate 7...

Page 217: ...quired Note The nozzle plate on the printhead has a non wetting coating contact with this surface may affect the performance of the printhead Do not wipe the nozzle plate with anything other than the...

Page 218: ...emperature of at least 40 Centigrade 104 Fahrenheit before you perform printhead maintenance The Job Control module displays the ink temperature If the temperature is low activate the ink heater by cl...

Page 219: ...ate suction pump How To Perform Maintenance 1 Verify that the ink temperature is at least 40 Centigrade 104 Fahrenheit before you begin printhead maintenance 2 Slide the drawer out from under the carr...

Page 220: ...e nozzles in the printheads 155 Clean Suction Head Note In the next step start with the left printhead and work to the right as this limits the pos sibility that drops of ink will fall onto the coiled...

Page 221: ...Print a Nozzle Check to evaluate print quality How to Print a Nozzle Check The Nozzle Check print fires each nozzle individually in a manner that allows clogged nozzles to be easily identified by a v...

Page 222: ...elect the Nozzle Check icon at the right end of the Command Toolbar to place the nozzle check into the Active Print Job list you can also add a Nozzle Check to the active print list when you select it...

Page 223: ...only two or three nozzles out 157 Nozzle Check Print Magenta 2 In the above example Magenta printhead 6 has nozzles that are not firing properly in both Package A and B It also show a new nozzle prin...

Page 224: ...have identified the particular printhead that has nozzles out as indicated by the nozzle check print you can perform the following procedure to correct the nozzle dropouts How to Correct Nozzle Dropou...

Page 225: ...oor Directionality in a Magenta Printhead Maintenance for Select Printheads 1 On the top of the carriage there are manual purge valves If you have performed printhead maintenance and find that one or...

Page 226: ...ere closed for this procedure Note If a purge valve is left closed there is no vacuum pressure to hold the ink and it will drip out of the printhead Drops of ink will appear on the media if you print...

Page 227: ...te If UV ink has fully cured on a printhead it must be replaced Contact your Oc service representative Before you begin Print a Nozzle Check to determine if any nozzles are not firing properly This wi...

Page 228: ...cohol to clean the printheads Do not allow swabs to be contaminated with any dust or dirt prior to use Note that the swab has a seam that can damage the printhead nozzles use only the semi curved foam...

Page 229: ...container of flush Note Use 1 swab per printhead Do not re dip a swab into the flush Also note that flush is an aggressive solvent and should not be splashed or sprayed around the printheads 4 Press t...

Page 230: ...be carefully wiped away with a clean swab 11 Run a Nozzle Check print or an image test print and verify that all nozzles are firing properly Note If the problem persists you can swab multiple times U...

Page 231: ...at least once every three months to avoid overheating If you receive a lamp overheat error check for dust or debris If you get a lamp overheat error and there is no dust on the filter call for servic...

Page 232: ...the lamp housing 163 Remove Lamp Filter 3 Move away from the printer and use a vacuum cleaner to remove any debris or dust 4 Replace the lamp filter by inserting one long edge into the channel on top...

Page 233: ...1 5mm diameter rigid material e g a paper clip to ream them out as required this is not likely a daily task but must be performed as needed Required tool Lint free absorbent clothes Nitrile Gloves and...

Page 234: ...pen If you see any accumulation of ink clean as follows 1 Slide the door out from under the carriage to reveal the maintenance station 2 Wipe up the majority of the ink by blotting with an absorbent c...

Page 235: ...perform Printhead Maintnance it is a good practice to visually examine the sloped drain plate at the bottom of the Maintanance Station If ink starts to pool on the drain plate it is time to empty the...

Page 236: ...he valve when ink no longer drains out or if the container become full Note The valve closes clean drip free but because it has long pipe use a piece of cloth or paper to wipe it clean as some ink can...

Page 237: ...ature feedback The reservoir block also has a sensor to provide feed back Purpose If the coolant level is low the ink and printheads cannot be maintained at the proper temperature Periodically check t...

Page 238: ...t bottle lid 4 Get the coolant fluid container that shipped with the printer usually located behind the door to the left of the coolant bottle in the Primary Ink Bay 5 Fill the coolant bottle 6 Attach...

Page 239: ...nt During an install the coolant system requires 1 8 litres to fill the coolant bottle and lines We suggest that you order more coolant from your sales representative so that you will have some when y...

Page 240: ...of the maintenance drawer absorbs this small amount of ink Note Although the carriage is oriented so that the nozzles spit into the slots in the spit catcher some ink will find it way onto the flat s...

Page 241: ...o reveal the pad 166 Change Spit Catcher Pad 4 Remove the spit catcher foam pad and replace it with a new one 167 Close Spit Catcher 5 Swing the metal base up and lock it with the knob Chapter 12 Prin...

Page 242: ...t run on the rails are equipped with shields that are designed to keep debris from entering the bearing housing After a period of time and use debris can accumulate on the outside of the bearing shiel...

Page 243: ...residue before running the gantry over the area again Slight ink stains that remain on the rail after cleaning are not a major problem How to Clean the Rails and Bearing Block 1 Open the Maintenance...

Page 244: ...Make sure that the ink tubing from that filter is not kinked Note New ink filters will contain air that must be released Air in the ink filter can affect the vacuum and result in dripping ink and dete...

Page 245: ...they are located on the top of the carriage 3 Disengage the ink bag for the color of filter you will replace To do this press the release tab on the left side of the quick release ink bag coupler and...

Page 246: ...fold down to provide access to the filters 171 Open Ink Filter Enclosure Cover 5 Locate the bleed tube valve on the top of the ink filter you are going to change the cap that holds it in place indicat...

Page 247: ...he cloth wrapped around the end of the bleed tube so that any ink spay is contained 8 Pull the target ink filter out of its metal retainer clip 9 Unscrew the bleed tube cap from the old filter and thr...

Page 248: ...sure the valves of the other colors or varnish are closed 173 Yellow Purge Valve Open 2 Click on the ink status icon located in the top right corner of the Print Job Control screen of the printer soft...

Page 249: ...Keep the cloth close as you watch the open bleed tube As soon as you see ink appear in the open end of the bleed tube flip the shutoff lever back to the perpendicular closed position this may take a f...

Page 250: ...cy after the replacement Uneven curing can cause gloss banding in the printed image We also recommend that you change the lamp filters when the bulb is changed Note The Flatbed Settings icon on the pr...

Page 251: ...is toxic if inhaled The lamp bulbs must be disposed of according to local environmental regulations How to Remove the Lamp Housing 1 Remove the carriage guard by lifting it straight up and then away f...

Page 252: ...he connector as you raise it higher and finally swing the arm back over the connector and past the raised part of the lamp housing Note The UV lamp housing cannot be removed from the carriage until th...

Page 253: ...er 3 Rotate the shutter motor dampener until the UV shutters are open 178 Rotate shutter motor dampener 4 Open the two UV light shields located at both ends of the UV lamp by rotating them fully in th...

Page 254: ...e connectors 6 Ease the bulb out of the retainer clips one end at a time and then remove it from the housing 181 Remove UV lamp bulb 7 Place the used bulb in a container for recycling 8 Dispose of the...

Page 255: ...bulletin 38 for more details 2 Use the lint free cloth soaked in isopropyl alcohol to clean both sides of the quartz window in the bottom of the UV lamp housing bucket 3 Ensure that the UV shutters a...

Page 256: ...to the top of the UV lamp housing 6 Repeat the above two sets of procedures to change the bulb in the other lamp housing Note We recommend that both UV Lamp bulbs be replaced at the same time to ensur...

Page 257: ...ar and operating reli ably Printers with the white ink option will spit into the spit catcher located over the maintenance tray every few minutes in order to keep the white nozzles clear When to do Da...

Page 258: ...duces the chance of sludge being released into the ink reservoir 1 Open the clear plastic door of the Ink Bay 2 Press the quick release coupler button at the bottom corner of the white ink bag to rele...

Page 259: ...apstan it must be removed immediately Any spilled UV ink must be removed immediately before it can cure from exposure to light RMO Maintenance The following table provides our recommended maintenance...

Page 260: ...gloves Mild detergent Lint free cloth Isopropyl alcohol 95 pure Note Always wear safety glasses with side shields and nitrile gloves when working with ink or liquid solvents If a significant amount of...

Page 261: ...ave dies moisturizing oils or per fumes as they may damage the capstan Read the label Our R D Lab has tested only Ivory Detergent If you are uncertain about a detergent try it out in a 50 1 solution o...

Page 262: ...needed Nitrile gloves safety goggles with side shields several absorbent clothes and Isopropyl Alcohol 95 pure 1 Put on gloves and goggles 184 Ink Spill on Capstan Chapter 12 Printer Maintenance 262 H...

Page 263: ...by blotting with the absorbent cloth 185 Wipe up ink with cloth 3 Wet a new absorbent cloth with alcohol and wipe up the remaining ink 186 Wet fresh cloth with alcohol Chapter 12 Printer Maintenance 2...

Page 264: ...rubbing action leaves fibers from the cloth on the surface wait for the surface to dry completely then follow the procedure listed above for Removing Solid Debris Result When the capstan is kept clean...

Page 265: ...Appendix A Application Information...

Page 266: ...V Lamp Power Application Bulletin 4 ONYX ProductionHouse Anti Virus Software Issues Application Bulletin 5 How to Handle and Prepare Media for Printing Application Bulletin 6 How to Improve UV Ink Adh...

Page 267: ...300 350 GT 350 XT Software Revision Highlights Application Bulletin 35 Oc Arizona Printer Care and Use Poster Application Bulletin 36 How to Avoid Media Wrinkling on the RMO Application Bulletin 37 A...

Page 268: ...ergency Stops 42 Emergency Stop button Emergency Stop button 23 Extended Power Off Extended Power Off 75 F Flatbed button Flatbed button 83 foot switch foot switch 106 G Gantry Rails Gantry Rails 242...

Page 269: ...Onscreen Keyboard 45 Onyx Printer Driver Onyx Printer Driver 78 Operator Control Station Operator Control Station 42 Operator Interface Module Tabs Operator Interface Module Tabs 46 P Pause Resume bu...

Page 270: ...Interface Settings User Interface Settings 62 UV Flush UV Flush 200 V Vacuum Gauge Vacuum Gauge 86 Vacuum Overlay Vacuum Overlay 85 Vacuum Pump Timeout Vacuum Pump Timeout 85 Vacuum System Vacuum Syst...

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