B
B-1
Troubleshooting
This chapter provides troubleshooting tips.
Troubleshooting the Océ 760C
Startup diagnostics are described in the
Installation and Service Guide
for service
technicians. Contact your authorized service/support center if you see any startup error
messages on Command WorkStation or if the Océ 760C does not reach the Idle state.
Troubleshooting during Setup from the Control Panel
The following section explains some error and alert messages you may see during Setup
that might not be self-explanatory.
Network Setup messages
After this Setup screen
This message
Means
Enable AppleTalk
(Network Setup>Protocol
Setup>AppleTalk Setup)
No AppleTalk zone found.
The Ethernet network cable is not attached to the
connector on the Océ 760C, or the network cable is not
plugged into the hub or network. If your AppleTalk
network has zones, and you want to specify a zone for the
Océ 760C, you must connect the network cable to the
Océ 760C before performing AppleTalk Setup.
Could also mean the AppleTalk network does not have
zones. Zones are not required for printing to the
Océ 760C. Press OK to continue.
Protocol Setup or Service
Setup (Network Setup)
You must first enable
a network port.
Enable at least one network port (Ethernet or Token Ring)
in Port Setup before beginning Protocol Setup or Service
Setup.
Appendix B:
Troubleshooting
