OBH Nordica OptiGrill, Instructions Of Use, Page: 85 / 92

Trouble shooting guide
Problem Cause Solution
The appliance switches to manual
mode when starting a cooking
cycle.
• Starting a cooking cycle
without preheating.
• 2 possible options:
-
allow to cook, but you must monitor the
cooking (white LED = manual mode)
- stop the appliance, remove the
food, close the appliance properly,
reprogram the appliance and wait
until end of preheating.
The appliance switches to manual
mode when starting a cooking cycle.
• Appliance failure. • Contact your local Tefal Customer
Service.
The appliance stops during
the pre-heating or cooking cycle. • The appliance has been
kept open for too long
while preheating or
cooking.
• The appliance has been
idle too long after the end
of warm up or keep warm.
• Disconnect the appliance from the
mains leave for 2-3 mins, restart the
process. The next time you use the
appliance, make sure you open and
close it briefly for best cooking results.
If the problem continues, contact your
local Tefal Customer Service.
Indicator
flashing after placing
the food on the cooking plates.
• Not sensing the food.
Meat thickness too thin. • You must confirm the start of the
cooking by pressing the button
.
Flashing white indicator light.
+ button flashing
or button flashing
• Appliance failure.
• Appliance stored or used
in a room that is too cold.
• Disconnect and reconnect your
appliance and immediately restart a
preheat cycle.
If the problem persists, contact your
Customer Service.
The appliance no longer beeps.
I have put in my food and closed
the appliance but cooking has not
started. • Your food has a depth
thicker than 4 cm.
• Your food is under 4 mm
thick.
• You have not waited for
the appliance to pre-
heat.
• Food must not be thicker than 4cm.
• You must confirm the start of the
cooking by pressing the button OK.
• Wait for the audible beep and the
cooking level indicator to flash purple
before adding food.
I have put in my food but the
indicator stays on PURPLE
.
• You have not completely
opened the grill when
putting on the food.
• Completely open the grill then close it.
• Not sensing the food.
Meat thickness too thin.
Minimum thickness =
4mm
• Confirm the start of the cooking by
pressing the button .
The appliance turns itself off
during cooking in manual mode. • The cooking time has
exceeded 30 minutes.
• Press the on/off button and re-start
the manual mode.
Tip, especially for meat:
the cooking results on the preset programmes may vary
depending on origin, cut and quality of the food being cooked, the programmes
have been set and tested for good quality food. Similarly, the thickness of the meat
has to be taken into account during cooking; you may not cook food that is thicker
than 4 cm.
84
85
GC70SD16_UL_0316.indd 85 2016-03-30 12:54:00