Troubleshooting guide
Problem
Cause
Solution
Button blinking
+
Indicator light solid green
+
Button
blinking
• Switching on
the appliance
or starting an
automatic cooking
cycle with food
and without
plates preheating
(manual mode
is automatically
activated).
• 2 possible options:
–
Choose the temperature
setting by pressing the
button and then press OK.
Allow to cook, but you must
monitor the cooking (manual
mode).
–
stop the appliance, remove
the food, close the appliance
properly, re-program the
appliance and wait until end of
preheating.
The appliance stops during the
cycle of
pre-heating or cooking.
• The appliance has
been kept open
for too long while
cooking.
• The appliance has
been idle too long
after the end of
warm up or keep
warm.
• Disconnect the appliance from
the outlet and leave for 2-3 mins.,
restart the process. The next
time you use the appliance, make
sure you open and close it quick
for best cooking results. If the
problem occurs again contact
your local Tefal customer service.
The indicator light will blink
white
+ Button
/
/
/
blinking
+ Intermittent beeping
• Appliance failure.
• Appliance stored
or used in a room
that is too cold.
• Disconnect and reconnect your
appliance and immediately restart
a preheat cycle. If the problem
persists, contact your Customer
Service.
The device does not beep.
The indicator light will blink
white
+ Button
blinking
+ Continuous beeping
• Appliance failure.
• Unplug the appliance and contact
customer service.
After preheating, I placed the
food inside and closed the
appliance,
but the indicator
light stays purple and cooking
does not begin.
• The quantity
of food inside
the appliance is
greater than 4 cm.
• The quantity of food should not
exceed 4 cm.
• The grill was not
opened completely
when placing the
food inside.
• Open the grill completely and
close it again.
• The appliance
does not detect
food inside The
quantity of food is
insufficient, "OK"
is blinking.
• Confirm cooking activation by
pressing the button .
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