If the device does not function as it is expected, please try the
following steps.
The device is not responding or can’t be turned on.
•
Reset the device by pressing the reset button at the
bottom. The device will be forced shutdown if it is on and
you are required to restart the device again.
•
Battery has been fully depleted. Please charge the device
via USB or USB AC Adapter.
Battery Life seems short
•
The operating temperature is below 5
℃
. this is due to the
characteristics of battery and not a malfunction
•
The battery is not used for prolonged period. Please
recharge the battery of the device again
•
The battery is not fully charged. Please charge the device
for 5 hours.
•
The battery needs to be replaced. Please consult the
authorized dealer for service.
The device can not be operated during USB connection
•
The device cannot be operated while it is connected to
PC.
•
Touch and hold the USB connection icon at status bar and
drag downwards to display a Ongoing list, then select
“
Turn off USB storage
” to resume operation.
Touch screen problem
If the touch screen does not respond, use the "
Touch Panel
Calibration
" function from
Settings
to calibrate the screen.
Chapter 4 Troubleshooting
34
