Oasis Aquatics CX Logix, Installation And Operation Manual

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CX Logix Operation MANUAL
– Updated July 2022
Page 11 of 15
11. TROUBLESHOOTING
If you suspect for any reason your Oasis CX Logix Controller is not performing or running as it
should be, here are some handy troubleshooting tips that may assist you.
Fault Indication Potential Cause Remedy
6.1
pH controller is not turning
on
pH control mode has not been
turned on.
See Manual Section 10.1
pH controller power cord not
plugged in Check that power cord is plugged in to the
sanitiser AC socket outlet
No demand for it to turn on from
the sanitiser
The demand takes place each day at the
start of T1 ON time or 8am (if no T1 ON
time set).
Check if signal for pH required is ON.
Demand signal is present but
peristaltic pump is not turning
Contact your service agent
6.2
Everything displays
correctly but pH level is
not changing when testing
pool water
Acid drum is low or empty
Check acid level and replenish if
necessary
6.3
pH controller is not
running when sanitiser is
in auto mode
The pH controller has already
operated in
today’s timer cycle
The pH controller will not run again if it has
already completed its automatic cycle
6.4
pH controller is running
but the pool pump is not
on
Pump is not plugged in or there is
a problem with flow
The system should automatically stop
when the pool pump stops but check that
there is not a closed valve and that all pool
equipment is plugged in and working
properly
6.5
pH Controller tri-roller is
turning but acid is not
pumping
Air leaks on the squeeze tube,
injector tube or suction tube due
to potential breaks
Check the tubes for damage or leaks and
repair such or replace tubes
Excessive wear on the squeeze
tube Order a replacement squeeze tube kit and
replace the tube
Excessive wear on the tri-roller
black
Order a replacement tri-roller block
assembly and replace the entire tri-roller
block
6.6
Water flow returning from
pool to the acid drum
In the unlikely event of this happening, it can only be one of two things:
Worn/damaged injector sleeve Replace the injector sleeve
Worn tri-roller block Replace the tri-roller block
6.7
pH level in the pool is too
high or too low
Incorrect pH run time
Adjust pH run time to suit as per procedure
in 10.2
Incorrect ACID:WATER mix
The system uses a 1:3 mix ration.
Ensure you have this required mix
Incorrect ACID DEMAND amount
entered
You should only enter the required acid, not
thew mix. So, if you need 500ml only enter
this. The system allows for the 1:3 mix.