Oase biOrb HALO Series, Operating Instructions Manual

Page: 23 / 168

- EN -
23
GUARANTEE
For this OASE unit purchased by you, OASE GmbH as-
sumes a 24 month manufacturer's guarantee in ac-
cordance with the guarantee conditions laid down in
the following. The guarantee period starts with the
first purchase from an OASE specialist dealer. In other
words, in the event of a resale, the guarantee period
will not start again. If services are provided under the
terms of this guarantee, this does not lead to exten-
sion or renewal of the guarantee period. Your legal
rights as a purchaser, especially those ensuing from
the warranty, persist. They are not restricted by this
guarantee.
Guarantee conditions
OASE GmbH guarantees impeccable, purpose-related
properties and workmanship, expert assembly and
proper functionality. Subject to our discretion, the
guarantee refers to free-of-charge repair or free-of-
charge supply of spare parts or of a replacement unit
respectively. Should the unit type concerned no longer
be manufactured, we reserve the right, at our discre-
tion, to supply a replacement unit from our range that
is closest to the type subject to complaint. Claims, the
origin of which can be traced back to installation and
operating faults as well as lack of care, e.g. the use of
unsuitable cleaning materials or negligent mainte-
nance, use other than that intended, damage due to
accidents, falls, impact, effect of frost, cutting plugs,
shortening cables, calcium deposits or improper at-
tempts to repair the unit, are not covered by our guar-
antee. We hereby refer to the proper use as specified
in the instructions of use that form an integral part of
the guarantee. Wear parts such as bulbs etc. are ex-
empted from the guarantee.
The refund of costs for removal and installation,
checks, claims for lost profit and damages are ex-
empted from the guarantee together with further
reaching claims for damages and loss of whatever na-
ture caused by the unit or its use.
The guarantee is only valid in the country in which the
unit was purchased from an OASE dealer. This guaran-
tee is governed by German law under the exclusion of
the agreement of the United Nations covering con-
tracts governing the international sale of goods (CISG)
regulations.
Guarantee claims can only be brought forward by pre-
senting the sales receipt to us, OASE GmbH, Tecklen-
burger Straße 161 in D-48477 Hörstel, Germany by re-
turning to us the unit or part of the unit subject to
complaint, freight free, at your own risk, accompanied
by a copy of the original purchase receipt from the
OASE specialist dealer, this guarantee document and
written information of the fault encountered.
The guarantee expires, if the serial number is removed
or the aquarium is dismantled.
SPARE PARTS
The use of original parts from OASE ensures continued
safe and reliable operation of the unit.
Please visit our website for spare parts drawings and
spare parts.
www.oase-livingwater.com/spareparts-ia