29
Can I receive phone calls or text
messages while using the
Internet or synchronising email
on my Xda Exec?
Yes, you can make and receive
phone calls when using Wireless
LAN or 3G. In 3G mode, your
connection speed will be reduced
to around 64kbps during a
phone call. This will increase to
full speed again when you’ve
finished the call. If you’re
actively using your connection
in GPRS mode, your phone calls
will be forwarded as you’ve
chosen in your phone settings
e.g. diverted to voicemail
(if it’s set up) or another
number. However, you can
make and receive calls if your
GPRS is idle.
What are the maximum
speeds of GPRS and 3G?
In GPRS mode, Xda Exec has a
download speed up to 53kbps,
and upload speed up to 26kbps.
In 3G mode, the download speed
is up to 128kbps, and upload
speed is up to 64kbps.
What happens if I move in
and out of 3G coverage?
If this happens, your Xda will
automatically switch over to
GPRS (if it’s available). If you’re
transferring data while the
changeover happens, there’ll
be a pause of up to 60 seconds.
Your data will then start
flowing again.
How do I turn the phone
off and go into PDA mode?
Tap the antenna icon at the top
of the screen, and select
Turn
on flight mode
.
Help online
Need technical help with your
Xda Exec? Send an email to our
support team:
(UK)
(EIRE)
We will try to get back to you
within 24 hours or on the next
business day.
Talk to us
If you have any general
questions about your Xda Exec,
your service provider will be
able to help. You’ll find their
contact details printed on
your monthly bill. If you’re
a corporate customer, we
recommend you contact
your internal help desk.
Need to ask about charges
on your account or services
not activated? Please contact
the service provider where
you bought your Xda from.
Our technical support team
can only help you with how
to use your Xda Exec.
General questions –
Can I use software designed
for the Xda II series or Windows
Mobile 2003 with my Xda Exec?
Xda Exec uses Microsoft
Windows Mobile 5.0 as the core
system. Applications written for
the Xda II family (such as IIs, IIi
or II mini) may not work correctly.
You should contact the
software vendor to check if the
application will work correctly
with Windows Mobile 5.0.
28
Help and troubleshooting
Summary of Contents for Exec
Page 5: ...Section ...
Page 14: ...Section ...
