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Unicorn Information System
Under no circumstances should you try to repair the system yourself, as this will
invalidate the warranty. Do not open the system as there is a risk of electric shock. If a
fault occurs, first check the points listed below before taking the system for repair.
1. Press the TVOUT button on Mvix remote to toggle between TVOUT
settings.
2. Check the TV-OUT settings and cable-type on the Mvix player and
ensure that it is consistent with the VIDEO-IN settings of the TV.
3. Ensure that the Video Cable is securely connected to the Mvix player
and to the TV.
No Screen Display.
Video Output not
working.
1. Ensure that the selected video file contains supported video codec.
2. Defragmenter the Mvix-HDD.
3. If playing a file from a Network-shared PC, there may be too much
traffic on the network (check for virus). Try to reboot your PC and
establish connection again.
Unable to Play DivX®,
or Xvid, or MPEG, or
AVI video files etc.
(or Black Screen
problem)
1. Check the IDE / USB connection to the Hard Disk Drive (HDD).
2. Check to ensure that the HDD has been correctly partitioned and
formatted.
3. Try changing the jumper settings to MASTER or SINGLE. If that does
not work, try SLAVE or CABLE SELECT (CS) jumpers.
Mvix player does not
recognize the HDD.
1. Reduce the distance between the Remote and the Mvix Player and try
again.
2. Replace remote batteries
3. Perform a Hardware Reset Procedure
The Player does not
respond to the Remote
Control. Menu Items
cannot be selected.
WARNING:
To reduce the risk of fire or electric shock, do not expose your Mvix Media player to rain or moisture.
For any further assistance please visit our support site at
www.mvixusa.com
/ support or call costumer service at
(866) 310 4923.
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Troubleshooting