Troubleshoot Guide
Compatible Cookware
Three simple ways to check if your existing pots and pans or future cookware purchases are compatible with the
NuWave PIC Flex:
1. A magnet is typically a great indicator. If it sticks to the bottom of a piece of cookware this typically means the pot or
pan is induction-ready. However, be cautioned that there are instances when a cooking vessel’s magnetic properties
may not be strong enough for the pot to work efficiently with the PIC Flex.
2. Place a small amount of water in a pot or pan. If induction compatible, water will begin to boil.
3. An induction-ready symbol may be printed on the bottom of the cookware.
E1 Error
An E1 reading typically means that your PIC Flex does not detect
cookware on its surface. This can occur for one of two reasons:
1. The induction coils contained within the PIC Flex will
only work when they are in direct contact with a piece of
cookware. To maintain your appliance’s effectiveness,
always ensure that it rests on a flat surface and set the
cookware on the PIC Flex before pressing Start.
2. An E1 message may also occur if your chosen cookware is
not induction-ready.
When an E1 error occurs the PIC will beep every 2 seconds until
it detects a pot. If the PIC has not detected a pot after 1 minute,
it will shut off automatically. In order to resume cooking, place
induction-ready cookware on the PIC’s surface then press Start.
E7 Error & Cooking Fan
An E7 error is displayed when the PIC becomes overheated.
This is typically caused by obstruction of the PIC’s underside
Cooling Fan. Always ensure that the PIC Flex is placed on a
flat, level surface with the cooling fan unobstructed. Typical
interferences include tablecloths, wooden cutting boards,
placemats, etc.
PIC & Pacemakers
Scientific tests are inconclusive as to whether the electrical
field created by the PIC Flex will disrupt the function of
a pacemaker. Please consult your doctor or medical
professional for guidance before use.
©2022 NuWave LLC • All Rights Reserved. • Customer Service: 1-877-689-2838 • [email protected]
Item No: BQ30501 • Rev.12-CB • 08-17-22
Induction
Induction Symbol
Precision Induction Cooktop
PIC
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