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THE MANUFACTURER WARRANTS
The infrared cooking system including power head, dome, cooking rack, liner pan,
base, and all electrical components are to be free from defects and workmanship
under normal household use, when operated in accordance with the Manufacture’s
written instructions provided with each unit for one (1) year from date of purchase.
The Manufacturer will provide the necessary parts and labor to repair any part of the
infrared cooking system at NuWave, LLC. Service Department. After the expiration of
the warranty, the cost of the labor and parts will be the responsibility of the owner.
IMPORTANT TIPS
:
1. Check the power outlet to ensure proper operation. Do not operate the unit
simultaneously with other major appliances plugged into the same outlet.
2. Check the cooking temperature if the oven is cooking too slowly.
3. The electrical plug must be properly inserted into the outlet.
4. Always turn off and unplug the oven before washing.
5. Moisture may accumulate inside Dome if food is not promptly removed once
cooking time has expired. Steam/moisture buildup can be avoided through
prompt removal of cooked foods.
6. Do not rest dome in dome holder for extended period of time, as it could
warp. Always replace dome on base tray promptly after removing food.
IMPORTANT
-
Do not wash or immerse Power Head in
water or cycle through dishwasher. The outer surface may be
cleaned by wiping carefully with a damp dishcloth or sponge.
THE WARRANTY DOES NOT COVER
The non-stick coating (if applicable) on any part of the cooking system. The Limited
Warranty is voided if repairs are made by an unauthorized dealer or the serial
number data plate is removed or defaced. Normal deterioration of finish due to use
or exposure is not covered by this Warranty. This Limited Warranty does not cover
failure, damages or inadequate performance due to accident, acts of God (such as
lightning), fluctuations in electric power, alterations, abuse, misuse, misapplications,
corrosive type atmospheres, improper installation, failure to operate in accordance
with the Manufacturer’s written instructions, abnormal use or commercial use.
TO OBTAIN SERVICE
The owner shall have the obligation and responsibility to: Pay for all services and
parts not covered by the warranty; Prepay the freight to and from Service Department
for any part or system returned under this warranty; Carefully package the product
using adequate padding material to prevent damage in transit. The original container
is ideal for this purpose. Include in the package the owner’s name, address, daytime
telephone number, a detailed description of the problem, and your “RGA number.”
(Call 1-877-689-2838) or e-mail [email protected] to obtain the RGA (Return
Goods Authorization number). Provide the cooking system model & serial number
and proof of date of purchase (a copy of the receipt) when making claims under this
warranty.
MANUFACTURER’S OBLIGATION
The Manufacturer’s obligation under this Limited Warranty is limited to repairing or
replacing any part of the infrared cooking system expressly covered by this Limited
Warranty which upon examination is found to be defective under normal use. The
Limited Warranty is applicable only within the continental United States and only to
the original purchaser of the manufacturer’s authorized channels of distribution. THE
LIMITED WARRANTY MAY NOT BE ALTERED, VARIED OR EXTENDED EXCEPT BY
A WRITTEN INSTRUMENT EXECUTED BY THE MANUFACTURER. THE REMEDY
OF REPAIR OR REPLACEMENT AS PROVIDED UNDER THIS LIMITED WARRANTY
IS EXCLUSIVE. IN NO EVENT SHALL THE MANUFACTURER BE LIABLE FOR ANY
CONSEQUENTIAL OR INCIDENTAL DAMAGES TO ANY PERSON, WHETHER OR
NOT OCCASIONED BY NEGLIGENCE OF THE MANUFACTURER, INCLUDING
WITHOUT LIMITATION, DAMAGES FOR LOSS OF USE, COSTS OF SUBSTITUTION,
PROPERTY DAMAGE, OR OTHER MONEY LOSS.
Some states do not allow the exclusion or limitation of incidental or consequential
damages, so the above limitation exclusions may not apply. This Limited Warranty
gives specific legal rights, and there may also be other rights which vary from
state to state. EXCEPT AS OTHERWISE EXPRESSLY PROVIDED ABOVE, THE
MANUFACTURER MAKES NO WARRANTIES EXPRESSED OR IMPLIED ARISING
BY LAW OR OTHERWISE, INCLUDING WITHOUT LIMITATION, THE IMPLIED
WARRANTIES OF MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE
TO ANY OTHER PERSON. READ YOUR OWNER’S MANUAL. IF YOU STILL HAVE
ANY QUESTIONS ABOUT OPERATION OR WARRANTY OF THE PRODUCT, PLEASE
CONTACT NUWAVE, LLC.
1-877-689-2838
email: [email protected]
Owner’s Manual
Owner’s Manual
THE NUWAVE OVEN PRO PLUS COOKING SYSTEM
To obtain warranty service, contact the service department
at this toll free number: 1-877-689-2838 M-F 8:00AM - 4:30PM CST or
NuWave, LLC.
1755 N. Butterfield Road, Libertyville, IL 60048, U.S.A.
www.NuWaveNow.com
