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Limited Warranty
One Year Limited Warranty
TMAX Digital Inc. warrants this product against defects in material or workmanship for a period of one (1) year
from the date of which starts with the date of original purchase (“Limited Warranty period”), at its own option
either (a) repair your product with new or refurbished parts, or (b) replace it with a new or a refurbished product.
TMAX Digital Inc. will incur no liability whatsoever to provide packaging for warranty items. Upon receipt of the
warranty item, should it be determined that the packaging is insufficient, or the unit failed by a non manufacture
defect TMAX Digital Inc may at its discretion, void the warranty. The consumer is responsible for the transportation
cost to TMAX Digital Inc. A nominal handling fee does apply. You must receive a return authorization number
before sending a unit in for service.
To Obtain Warranty Service
Should it be necessary to contact Customer Support, call (800) 890-1288 or email us at [email protected].
You will be instructed on how your claim will be processed. Have pertinent information available including proof of
purchase and an understanding of the issue.
You must retain the original bill of sale to provide proof of purchase. Call or email a customer support
representative to assess the problem. No service or shipment will be accepted unless RMA # is provided to you and
attached or printed to the shipping carton along with a copy of the bill of sale.
Customer Data
Customer shall be solely responsible for maintaining backup data necessary to replace Customer data lost or
damaged from any cause.
This warranty is effective only if the product was purchased through an Authorized Retail Seller and the unit is
operated in North America. You are responsible for all tariffs and taxes imposed to ship or receive warranty or
replacement units to and from the U.S. Warranty extends only to defects in materials or workmanship and does
not extend to cracked screens, damaged USB or DC ports or any other products that have been lost, discarded
