NURABUDS Manual
16
Copyright © 2021 Nura® Pty. Ltd.
nura
If You’re Having Trouble With Your NURABUDS Sound Quality:
• To get the highest sound quality from your NURABUDS:
•
Use a lossless file format, such as AIFF, WAV or FLAC.
• Use a lossless streaming service, such as Tidal.
• If you’re using Spotify or a similar streaming service, use the high-quality streaming
option. Ensure to check the streaming quality options in the platform’s settings.
• Check the device is not in Social Mode.
•
If you’re using MP3 or MP3-like files, use high-bitrate MP3, Ogg or AAC files. Or use
minimum 256kbps (and preferably 320kbps) files with modern codecs.
If the Touch Buttons Aren’t Working Correctly:
1. Check your NURABUDS touch buttons have been set-up correctly via the nura app.
2. Reset your NURABUDS.
Can’t Find What You’re Looking For? Try the Following:
• Check your NURABUDS are charged.
• Check your mobile device and the Nura app have been updated to the latest version.
• Check your Bluetooth is connected.
Further Troubleshooting
1. Forget your NURABUDS from your device’s Bluetooth settings, and pair again.
2. Reset the device which you are trying to connect to.
3. Delete and reinstall the Nura app.
4. Reset your NURABUDS.
5. Clean your NURABUDS.
Need more help?
Check our in-depth online help & support site
nura.co/support
You can also contact us via email and live chat at nura.co/contact
Warranty
Your NURABUDS are covered by a one-year limited warranty. Find out more at nura.co/returns
