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request that you replace defective parts with user-installable new or refurbished parts that
NuPrime provides in fulfillment of its warranty obligation. A replacement product/part assumes
the remaining warranty of the original product or ninety (90) days from the date of replacement
or repair, whichever provides longer coverage for you. When a product or part is exchanged, any
replacement item becomes your property and the replaced item becomes NuPrime's property.
When a refund is given, your product becomes NuPrime's property.
OBTAINING WARRANTY SERVICE
If you purchased the product in the U.S., deliver the product, at your expense, to any NuPrime
Service Center located in the U.S. If you purchased the product outside of the U.S., deliver the
product to any NuPrime Authorized Importer in the country where you purchased the product. Be
aware, however, that not all countries have NuPrime Authorized Service Providers (‘NASP’) and
not all Authorized Service Providers outside the country of purchase have all parts or
replacement units for the product. If the product cannot be repaired or replaced in the country it
is in, it may need to be sent to a different country or returned to the country of purchase at your
expense for repair or replacement. If you seek service in a country that is not the country of
original purchase, you will comply with all applicable import and export laws and regulations and
be responsible for all custom duties, V.A.T. and other associated taxes and charges. Where
international service is available, NuPrime may repair or exchange defective products and parts
with comparable products and parts that comply with local standards.
You can always deliver the product to NuPrime’s U.S.A or Taiwan service center for obtaining
warranty service, however, you may have to pay for shipping cost.
NuPrime may send you user-installable new or refurbished replacement product or parts to
enable you to service or exchange your own product (“DIY Service”). Upon receipt of the
replacement product or part, the original product or part becomes the property of NuPrime and
you agree to follow instructions, including, if required, arranging the return of original product or
part to NuPrime in a timely manner.
