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MAINTENANCE
Warning: Failure to properly maintain your shredder will void the warranty.
Crosscut
shredders require regular oil lubrication for optimal performance and extended lifespan. We recommend
you oil your shredder once a month. Your basic vegetable or cooking oil (nothing flammable or petroleum
based) can be drizzled onto a few sheets of paper and fed into the shredder.
DO NOT SPRAY OR
KEEP ANY AEROSOL PRODUCTS IN OR AROUND THE SHREDDER. DO NOT USE CANNED
AIR.
Be sure to periodically empty the wastebasket to avoid overloading and damaging the cutting
mechanism.
CLEANING:
• ALWAYS UNPLUG THE SHREDDER BEFORE CLEANING!
• Only clean the shredder by carefully wiping the unit with a dry soft cloth or towel.
• Do not clean or immerse shredder in water. Having the unit wet may result in damage or
malfunction to the electrical components. If the shredder happens to get wet, be sure to completely
dry the unit immediately with a cloth or towel.
• Never use anything flammable to clean the shredder. This may result in serious injury or damage to
the product.
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TROUBLESHOOTING
If there is a problem with your shredder, check below for the symptoms and steps to resolve. If you
continue to have problems, contact customer support at our Service Center.
DO NOT ATTEMPT TO
REPAIR BY OPENING THE SHREDDER HEAD. This will completely void the product warranty.
The shredder does not work at all.
a) Make sure the unit is plugged in and that the outlet it is plugged into is in good working order.
b)
Overheating with extended use:
In the event that the shredder has shred continuously beyond
the maximum running time and overheating, the unit will automatically shut off. If this happens, switch
the shredder Off for 30 minutes or longer before resuming normal operation.
c) Make sure the head unit portion of the shredder is correctly
seated onto the included wastebasket, with all the words and
icons facing towards you. The head unit is particularly designed
to work only with the integrated wastebasket. Shredders are
equipped with a safety interlocking mechanism, which prevents
the shredder from working when the head unit is lifted, removed,
or accidentally knocked over. On the back center edge of the
shredder head, next to the power cord, is a “curved flap-like
shape” that
MUST FIT OVER THE OUTSIDE
matching ridge
of the wastebasket. The shredder will not function unless the
head unit is properly mounted as pictured.