
13
No. Problem
Possible Reason
Solution
1
Large RED light on
control panel is flashing
There may be a blockage in the
system
Check the floorhead hose, wands,
connections and accessories,
remove any blockages, page 11
The filter pod may be full
If there are no blockages in the
system, eject and replace the filter
pod, page 8
2
Machine is difficult to
push on carpet
The carpet pile is very deep or
dense and can cause high
pressure inside the floor head
Open the air valve on top of the
floorhead to reduce pressure, page 6
Switch the machine from boost to
normal mode, page 5
3
Floor brush cuts out on
rugs or carpet
The carpet or rug pile is very
deep and can cause high
pressure on the brush, the safety
system cuts power to the brush
Switch off floor brush from the
control panel, page 5
Switch the machine from boost to
normal mode, page 5
4
Vacuum lifts area rugs
The vacuum suction may be
too high and/or the brush roll is
picking up the rug
Switch the machine from boost to
normal mode and switch off the brush
roll, page 5
Adjust floor Tool Air Bleed Control
page 6
5
Floor head is not picking
up hair or fibres
The floor brush has excessive
hair wrapped around it
Remove the floor brush from the floor
head and clean, page 12
There is a partial blockage in the
floor head or wands
Check the floorhead hose and
wands, remove any blockages, page
11/12
6
No power at rotating floor
brush
The brush head button is
switched off
Switch the machine off and then back
on again, page 5
7
Machine will not power
up after prolonged use
The machine is equipped with a
motor-protective thermostat as
well as battery extreme
temperatures protections, the
system temperatures are outside
of working parameters
Allow the machine and the battery to
cool down
Trouble Shooting
Summary of Contents for NQ.100
Page 3: ...3 Box Contents Main Assembly...
Page 4: ...4 Accessory Fitting Battery Fitting...
Page 6: ...6 Scent Capsule Fitting Floor Tool Air Bleed Control...
Page 8: ...8 Disposable Pod Fitting Disposable Pod Emptying...
Page 9: ...9 Extension Handle Fitting Removal 1 3 2 4...
Page 10: ...10 Machine Charging Recharge time 150 mins 100...
Page 11: ...11 Floortool Hose Cleaning Blockage Removal 1 3 5 6 2 4 7...
Page 22: ...22 Notes...