6
TROUBLESHOOTING
Trouble
Probable Cause
Solution
Water leaks
from tank
Tank rubber ring is missing
Remove tank cap and replace or reposition ring
Cap is not tight enough
Tighten the cap
Tank water is hot
Fill with cool, fresh tap water only
Crack in tank
Hot water will cause tank to pressurize
Fill with cool water only
Tanks will crack if hit or dropped
Handle tank with care
Film on tank
Mineral deposits
Clean/disinfect tank as instructed in Weekly Cleaning
instructions
Fan on, but
no mist
Volume is too low
Turn up volume control
Might be running out of water
Fill tank with cool water
There may be scale build up on
transducer
Clean transducer (refer to the Weekly Maintenance
section)
FREQUENTLY ASKED QUESTIONS
Question
Answer
What are the variables that affect
run time?
The estimated run time for this humidifier is based on average room
conditions. The actual run time of your humidifier is dependent on numerous
variables such as:
• Air exchange in the room where the humidifier is placed.
• Room construction where the humidifier is placed.
• Temperature of the room where the humidifier is placed.
• Humidity levels in the room where the humidifier is placed.
• Movement of occupants and the opening and closing of doors
in the room where the humidifier is placed.
• Home furnishings in the room where the humidifier is placed.
• The humidifier’s level of moisture volume. Lower moisture volume
will lead to longer run time.
How do I remove film on water tank?
See Daily Maintenance instructions. Regular cleaning is recommended.
How can I extend the run time?
Run your unit on the lowest setting.
Fill the tank all the way full, place it on the base. Let the water empty into
the base until it stops bubbling, then refill the tank full again. This ensures
maximum water capacity and will extend run time.
