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8. AUDIO TROUBLESHOOTING

Not hearing any sound? 

Check your TV manual to locate your sound output settings. 
Change sound output setting to PCM or bitstream off.

Commonly found in: Menu > Sound Settings. Can be referred to as SPDIF 
or optical output.

There may be a large range of options here.

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1.

 Using external drives and computers plugged into your TV may cause 

audio quality issues when using the AUX cable. If you have the option, use the 
digital optical cable solution as per page 3 “Connect to TV”.

2.

 Connecting the AUX cable directly into the headphone jack on your TV, 

may block the audio from playing through the TV speakers and only allow it 
to play through the IQbuds.

Check that the audio connections are placed in the right ports on the 
IQstream and your TV. Ensure they are inserted correctly. Refer to your 
preferred connection option in the manual and check each one carefully.

When using the digital optical cable:

When using the 3.5mm AUX Cable:

For further assistance, refer to our customer support page to seek your 
preferred method of contact.

TV

Settings

Sound

PCM

Dolby Digital

Bitstream

Off

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Summary of Contents for IQstream TV

Page 1: ...Instruction Manual IQstream TV...

Page 2: ...IN THE BOX PRODUCT OVERVIEW CONNECT TO TV QUICK CONNECT GUIDE IN APP SETUP OPTIMAL STREAMING RANGE ALTERNATE AUDIO CONNECTIONS SOUND BAR SOUND SYSTEM LINKAGE AUDIO TROUBLESHOOTING CUSTOMER SUPPORT 1 2...

Page 3: ...1 IN THE BOX USB Power Cable IQstream TV 3 5mm AUX Cable Digital Optical Adapter Instruction Manual Safety Guide Digital Optical Cable RCA Cable...

Page 4: ...RVIEW LIGHT STATUS INDICATORS FRONT LED Light Indicator 1 1 2 2 3 3 4 4 Audio OUTput BACK USB Power Input Audio INput When powered White Flashing Set Up Mode White Steady Standby Deep Blue Steady Stre...

Page 5: ...ables are connected go to page 4 In App Setup Connect USB power cable to a USB port on your TV If your TV does not have a USB port locate an alternate source of USB power eg Wall charger Connect digit...

Page 6: ...er Connect your IQbuds to your phone Stand close to your IQstream and open the IQbuds app You will receive a detection pop up and be guided through the set up Ensure you have the latest version of the...

Page 7: ...5 OPTIMAL STREAMING RANGE Walls doors and other obstacles may affect range and quality For the best experience place the IQstream on a flat surface with the LED facing you...

Page 8: ...HEAR TV BETTER...

Page 9: ...en into the INput on your IQstream Connect 3 5mm AUX cable directly from the headphone jack on your TV to the INput on your IQstream OUT IN TV IF YOUR TV DOES NOT HAVE DIGITAL OPTICAL PORTS PLEASE USE...

Page 10: ...necting your TV to the IQstream to your sound bar will allow audio to flow through all 3 devices 1 Connect digital optical cable from the digital audio OUT on your TV to the INput on your IQstream Thi...

Page 11: ...cable solution as per page 3 Connect to TV 2 Connecting the AUX cable directly into the headphone jack on your TV may block the audio from playing through the TV speakers and only allow it to play th...

Page 12: ...9 CUSTOMER SUPPORT Any Questions We re here to help Contact our customer care team DOC1000005 REV01 www nuheara com support care nuheara com...

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