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What this Limited Warranty Covers
This Limited Warranty covers only a “defect” in the
workmanship performed and/or materials used to
manufacture your hearing aid. “Defect” means the failure
of the workmanship performed and/or materials used to
conform the hearing aid to NuEar’s design and manufacturing
specifications and tolerances.
Your hearing professional may have issued a warranty or
service plan that goes beyond the provisions of this Limited
Warranty. Please contact him or her for further information.
NuEar will either replace the hearing aid or repair any
covered defect in your hearing aid, provided that you
deliver your hearing aid to one of NuEar’s authorized
hearing professionals and notify the hearing professional
of the defect during the warranty period and within
thirty (30) days of discovering the defect. There will be
no cost to you for NuEar’s repair or replacement of the
aid itself, but the hearing professional may charge a fee
for services he or she provides. Performance of warranty
repairs on your hearing aid shall not extend the duration
of the warranty period. Any repairs performed on your
hearing aid after the warranty period has expired shall be
considered “good will” repairs, which shall not alter the
terms of this Limited Warranty.
How to Obtain Warranty Service
Deliver your hearing aid (at your expense) to the NuEar
authorized hearing professional from whom you purchased
it. If that professional is unavailable, visit
or call the toll-free telephone number on the back of the
Operations Manual to locate another authorized NuEar
hearing professional.
What this Limited Warranty Does Not Cover
Earmolds, accessories, or damage to your hearing aid
caused by misuse or neglect, accident, unauthorized
alteration, or failure to provide reasonable and necessary
maintenance and cleaning.
Disclaimer of Consequential and
Incidental Damages
THE PURCHASER SHALL NOT BE ENTITLED TO RECOVER
FROM NUEAR ANY CONSEQUENTIAL OR INCIDENTAL
DAMAGES RESULTING FROM ANY DEFECT IN THE
HEARING AID, INCLUDING BY WAY OF EXAMPLE ONLY,
EXPENSES TO DELIVER THE HEARING AID TO AN
AUTHORIZED HEARING PROFESSIONAL, HOTEL ROOMS,
OR LOST WAGES. THIS EXCLUSION AND DISCLAIMER
OF CONSEQUENTIAL AND INCIDENTAL DAMAGES
SHALL BE DEEMED INDEPENDENT OF, AND SHALL
SURVIVE, ANY FAILURE OF THE ESSENTIAL PURPOSE OF
ANY REMEDY OF THIS LIMITED WARRANTY. Some states
do not allow the exclusion or limitation of consequential
or incidental damages, so the above exclusions may not
apply to you.
