The details of the service locations can be taken
from our service helpline, It is the responsibility of
the Customer to bring the product to the
Nu Republic Service Location at his/her own risk
and expenses.
For any product repaired or replaced during
warranty period, the repaired or replaced product
shall continue to be within period of the original
product.
For any product repaired or replaced during
warranty period, the repaired or replaced product
shall continue to be within warranty period for the
remaining time of the original warranty period of the
original product.
In case a service center is not available at
customer location, the customer will have to courier
the product to nearest Alchemie Service Center at
his own cost.
One way courier cost from Customer end to
Service centers would be borne by Customer &
Alchemie will bear the return courier/ shipment
delivery cost from Service center to Customers
across all regions.
Who Pays for What
Alchemie will pay all labor and material expenses
for all repairs covered by the warranty.
The customer is responsible for transporting the
product for repair or arranging for its transportation
and for payment of any initial shipping charges.
Alchemie will pay the return shipping charges if
repairs are covered by the warranty.
The warranty will not be applicable under the
following circumstances
The product code/serial number water indicator or
1.
3.
2.
6.
7.
8.
9.
10.
(12)
