TROUBLE SHOOTING
PROBLEM CAUSE
SOLUTION
No solution
flow.
Clogged filter.
Clean filter.
Low battery charge.
Charge the batteries.
The solution valve is closed.
Open the solution valve.
Obstruction in the solution hose.
Remove the obstruction.
Solution valve or linkage damaged.
Repair/replace the valve linkage.
Solution hose kinked.
Check for kinks at valve.
Solution tank is empty.
Fill the tank.
Solution
flow does
not stop.
The solution valve is open.
Close the solution valve.
Solution valve or linkage damage.
Repair/replace the valve linkage.
Solution valve is dirty.
Clean the solution valve.
Damaged seat and washer in valve.
Replace valve.
The valve stem is dirty.
Clean and lubricate valve stem.
Hose disconnected or damaged between solution tank and
valve.
Reinstall or replace hose.
Will not pick
up any
water from
floor.
Squeegee is up. Squeegee hose is off
Lower squeegee. Reinstall hose.
Vacuum motor switch is “off”.
Turn vacuum motor switch “on”.
Recovery tank is full.
Empty tank.
Vacuum shut-off float is stuck.
Open float valve/remove obstruction.
Obstruction/damage in the squeegee, squeegee hose or
standpipe.
Remove obstruction/repair damage.
Leaking over gasket.
Remove old gasket/replace.
Vacuum motor is not running.
Have an authorized serviceman repair.
Recovery drain hose not plugged properly.
Install drain hose plug properly.
Will not pick
up all of the
water from
the floor.
Debris on squeegee blades.
Clean squeegee.
Squeegee blade is worn/damaged.
Reverse/replace squeegee blade.
Obstruction/damage in the squeegee, squeegee hose, or
standpipe.
Remove obstruction/repair damage.
Squeegee angle needs adjustment.
Adjust angle.
Vacuum motor worn out.
Repair / replace vacuum motor.
Recovery tank drain hose damaged.
Repair / replace recovery drain hose.
Runtime is
less than
when new
Electrolyte level is too low.
Add distilled water to cover plates and charge. Fill to
correct level after charging.
Tops of batteries are dirty / wet.
Clean / dry, and clean terminals.
Battery terminals are dirty / damaged.
Clean terminals and connectors. Replace damaged
cables. Check water & Charge.
Batteries are sulfated. Caused by not recharging fully, or by
letting batteries sit discharged.
Batteries
may
recover if equalized two, or three, times
in a row. Otherwise, replace bats.
Batteries are not fully charged.
Charge batteries until charger indicates full charge
cycle is complete.
Battery(s) defective or worn out.
Check for fault codes on the battery charger while the
batteries are charging. Have an authorized serviceman
test the batteries (s.g./charged volts/load test).
Damaged Charger
Have an authorized serviceman repair.
Cleaning is
not even.
Brush / pad is worn.
Replace brush / pads.
Damage to brush assembly, casters or solution valve.
Have an authorized serviceman repair.
Machine
does not
run.
Circuit breaker tripped.
Reset circuit breaker.
Loose battery connection
Tighten battery connection.
Check fuse at rear of machine.
Batteries depleted
Battery charger was unplugged before the charge cycle was
completed.
Replace if blown.
Wait (up to five minutes) and try again.
NOTE: If any problems remain after taking the above steps, contact your local authorized distributor / service station for further
evaluation and repair
